Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
Articles
37 Documents
Search results for
, issue
"Vol 9, No 1 (2021)"
:
37 Documents
clear
<![CDATA[Pengaruh Financial Knowledge, Pendapatan, Locus of Control, Financial Attitude, Financial Self-Efficacy, dan Parental Financial Socialization terhadap Financial Management Behavior Masyarakat di Kabupaten Sidoarjo ]]>
<![CDATA[Harianto, Sustiko]]>;
<![CDATA[Isbanah, Yuyun]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.26740/jim.v9n1.p241-252
<![CDATA[The Indonesian community's ratio is very high compared to the savings rate. This study aims to analyze the factors that influence the financial management behaviour of the Sidoarjo community. The factors used in this study are financial knowledge, income, locus of control, financial attitude, financial self-efficacy, and parental financial socialization. This study uses quantitative data with the Sidoarjo community as a population. This study's analysis technique is multiple linear regression analyses with 220 samples of respondents. The result shows that income and locus of control can affect financial management behaviour, and financial knowledge, financial attitude, financial self-efficacy, and parental financial socialization does not affect financial management behaviour. The income can affect financial management behaviour because when someone has good money resources, they can pay all of their bills and make some savings and investment.]]>
<![CDATA[Keputusan Menggunakan Jasa Bengkel Mobil di Kabupaten Manokwari: Peran Kualitas Layanan, Faktor Individual, dan Lingkungan ]]>
<![CDATA[Bopeng, Louis Soemadi]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (226.816 KB)
|
DOI: 10.26740/jim.v9n1.p1-9
<![CDATA[The workshop business in Manokwari has a phenomenon or a tendency for consumers or motorized vehicle owners to be disappointed when using the service of a repair shop because it does not match their expectations. The purpose of this study based on the formulation of the problem above is to determine the effect of service quality factors, individual factors, environmental factors on purchasing decisions. Also, the dominant factor influences. A sample of 118 respondents with the criteria of owning a four-wheeled motorized vehicle or more and having used a repair shop to maintain or repair their vehicle. The data collection method in this study is a survey method using a structured questionnaire. The data analysis method used is descriptive statistical methods and inferential statistical methods. An interesting finding from this study is that the results of the study prove that the factors that have the greatest influence on consumer purchasing decisions are environmental factors. This is considered rational for researchers because of the high sense of solidarity and concern among the Manokwari people plays an important role in their purchasing decision making. Opinions from friends become the main reference in making repair shop service decisions because they assume that Terman or the reference group has visited the workshop and they think the workshop is able to meet their expectations. Therefore, with a reference from a friend, they no longer experience confusion and spend time and money deciding which workshop to visit to purchase repair shop services. ]]>
<![CDATA[Pengaruh Karakteristik Pekerjaan terhadap Kepuasan Kerja melalui Komitmen Organisasi (Studi pada Karyawan Bank Wilayah Surabaya) ]]>
<![CDATA[Januardi, Dicky]]>;
<![CDATA[Budiono, Budiono]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (1011.406 KB)
|
DOI: 10.26740/jim.v9n1.p253-263
<![CDATA[This research aims to evaluate and analyze job characteristics towards job satisfaction through organizational commitment in the Surabaya region's bank employees. This research is quantitative. A sample of 72 respondents with a saturated sample technique through an online questionnaire. Statistical analysis using Partial Least Square (PLS) with SmartPLS software version 3.0. This study concluded that job characteristics were not significant to job satisfaction. Positive and significant work characteristics of organizational commitment. Positive and significant organizational commitment to job satisfaction. Organizational commitment manages to mediate the relationship between job characteristics and job satisfaction]]>
<![CDATA[Pengaruh Leader Member Exchange (LMX) terhadap Kinerja Karyawan melalui Kepuasan Kerja pada PT. Berlian Jasa Terminal Indonesia ]]>
<![CDATA[Zulfa, Nuril]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (1590.004 KB)
|
DOI: 10.26740/jim.v9n1.p414-424
<![CDATA[This study aims to determine and explain the effect of leader member exchange on employee performance through job satisfaction at PT. Berlian Jasa Terminal Indonesia. This research is a type of causal research with a quantitative approach with a population of 256 permanent employees, and the sampling technique uses probability sampling with a sample of 156 permanent employees. The statistical analysis used in this research is Structural Equation Modeling (SEM) with AMOS 23.0 software. This study indicates that the leader member exchange has a positive and significant effect on job satisfaction because there is a trusting relationship between superiors and subordinates. Job satisfaction has a positive and significant effect on employee performance because it was following company standards. Leader member exchange does not affect employee performance because it structures the performance appraisal. Job satisfaction cannot be an intervening variable between leader member exchange and employee performance due to high workload]]>
<![CDATA[Peranan Persepsi Manfaat sebagai Mediasi dalam Pengaruh Kemudahan Penggunaan dan Kepercayaan terhadap Penggunaan E-Commerce pada Aplikasi Traveloka ]]>
<![CDATA[Aziziyah, Aziziyah]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (274.285 KB)
|
DOI: 10.26740/jim.v9n1.p205-216
<![CDATA[As time went on, business development also grew more rapidly. Booking and travel tickets online compliment online marketing. The aims to provide perceived ease of use, perceived usefulness, and trust in consumers to influence the system's level of use at higher consumers. The purpose of this study is to analyze and discuss the effect of perceived ease of use, perceived usefulness, and trust in e-commerce usage. Respondents in this study are consumers who have booked aeroplane tickets in less than one year with a minimum age of 18 years. The sampling method is non-probability sampling, and the sampling technique uses judgmental sampling. The sample used was 220. The data collection technique used in this study was an online questionnaire. Data analysis techniques using path analysis with the AMOS program. This study indicates that perceived ease of use has a positive and significant effect on perceived usefulness. Perceived ease of use has a positive and significant effect on e-commerce. Perceived benefits have a positive and significant effect on the use of e-commerce. Furthermore, trust has a positive and significant effect on the use of e-commerce.]]>
<![CDATA[Pengaruh Work Family Conflict dan Emotional Exhaution terhadap Kinerja Perawat Wanita melalui Organizational Commitment pada Rumah Sakit Petrokimia Gresik ]]>
<![CDATA[Lestari, Dewi Ayu]]>;
<![CDATA[Budiono, Budiono]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (44.917 KB)
|
DOI: 10.26740/jim.v9n1.p167-181
<![CDATA[This research aims to analyze the impact of work-family conflict and emotional exhaustion on female nurse performance through organizational commitment in Petrokimia Gresik Hospital. This study is using quantitative methods. The population in this study is 46 respondents. Saturation sampling is the sampling technique used in this study and obtained 46 respondents. Structural Equation Modeling (SEM) with the help of software SmartPLS is the analysis technique used in this study. The study found that work-family conflict has a significant negative effect on job performance. Work-family conflict has a significant negative effect on organizational commitment. Emotional exhaustion has a significant negative effect on job performance. Emotional exhaustion has a significant negative effect on organizational commitment. Organizational commitment has a significant positive effect on job performance. Work-family conflict has a significant result in job performance through organizational commitment. Emotional exhaustion has a significant result in job performance through organizational commitment.]]>
<![CDATA[Pengaruh CAR, NPF, FDR, Inflasi dan BI Rate terhadap Profitabilitas Perusahaan Perbankan Syariah di Indonesia Periode 2014-2018 ]]>
<![CDATA[Fadillah, Nanda Nur Aini]]>;
<![CDATA[Paramita, R.A. Sista]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (420.076 KB)
|
DOI: 10.26740/jim.v9n1.p191-204
<![CDATA[This study aims to analyze whether internal and external factors can affect Sharia banks' profitability in Indonesia because data is viewed data that the profitability of Sharia banks in Indonesia is increasing. However, Sharia banks' development decreases from the number of Sharia bank offices in Indonesia that remain even declining annually. The population used in this study is 14 Islamic commercial banks in Indonesia which the Financial Services Authority registers (OJK) rather than those filtered using specific criteria as stipulated during 2014-2018 in Indonesia and published financial statements for all periods of study and finally gained ten banks, this type of research is a quantitative causal. The results showed that one of the internal factors of the Capital Adequacy Ratio (CAR) had a positive influence over Sharia banking profitability (ROA) and other variables such as Non-Performing Finance (NPF), Financing of Debt Ratio (FDR), inflation, and BI Rate had no effect on Return On Asset (ROA).]]>
<![CDATA[Pengaruh Perbedaan Karakteristik Brand Ambassador terhadap Keputusan Pembelian Konsumen Ruangguru ]]>
<![CDATA[Iswanto, Andrean Fredy]]>;
<![CDATA[Sanaji, Sanaji]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (192.844 KB)
|
DOI: 10.26740/jim.v9n1.p380-391
<![CDATA[The emergence of Ruangguru, an online-based tutoring application in 2014, has been very intriguing because it defeated several competitors, including Zenius.net, a pioneer of online-based tutoring applications in Indonesia. Ruangguru uses several Brand ambassadors and Celebrity Endorsers to support their brands with differences in professional and characteristic fields. This study examines whether there are differences in the influence of several brand ambassadors from Ruangguru with different characteristics/professions towards purchasing decisions. This study uses 200 samples with non-probability sampling techniques, and the method used is judgmental sampling. The data collection method uses questionnaires online. The data analysis technique used in this study is Regression and ANOVA. The result is that the differences in Ruangguru brand ambassadors' average influence on consumer and professional purchasing decisions increase significant differences, "Singer" and "Athlete". The Brand ambassador influences the Purchasing Decision, with 13% being the Brand Ambassador's influence and the remaining 87% is influenced by other factors not examined.]]>
<![CDATA[Pengaruh Edukasi Pelanggan pada Loyalitas Pelanggan melalui Kualitas Jasa ]]>
<![CDATA[Tjahyadi, Rully Arlan]]>;
<![CDATA[Kuswoyo, Chandra]]>;
<![CDATA[Lu, Cen]]>;
<![CDATA[Irianto, William]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (559.737 KB)
|
DOI: 10.26740/jim.v9n1.p346-354
<![CDATA[When customers actively participate in value creation, companies develop capabilities to understand customer needs. It shows that companies and customers play an active role in creating value. Some experts suggest that the inculcation of value is essential in the co-creation process between companies and customers and that customers change from passive listeners to active players. So the value creation process must focus on developing processes to support customer learning. Customers must learn relevant skills and behaviours in the purchase, production, and use of goods or services to participate and contribute to creating value effectively. Educating customers and ensuring customer knowledge of a service is the primary determinant of service quality and customer loyalty. This study uses Path Analysis to examines customer education's effect on customer loyalty through service quality. The result shows that customer education affects customer loyalty directly or indirectly through service quality. This study's findings indicate that customer education is an essential concept in achieving competitive advantage. Customer education is understood as active customer participation to improve excellent service]]>
<![CDATA[Pengaruh Viral Marketing dan Brand Awareness terhadap Niat Beli Merek Kopi Kenangan di Kota Surabaya ]]>
<![CDATA[Mulyaputri, Venna Melinda]]>;
<![CDATA[Sanaji, Sanaji]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9, No 1 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (22.352 KB)
|
DOI: 10.26740/jim.v9n1.p91-101
<![CDATA[This study aims to examine the effect of viral marketing and brand awareness on consumer purchase intentions in the context of social media use, especially Instagram as a media marketer between companies and consumers, by providing information about the product. The sample used in this study amounted to 200 samples distributed online using Google Form. Data were analyzed using a simple linear regression method. Research results are the viral marketing and brand awareness variables positively affect buying intentions "Kopi Kenangan". Based on these results, it is recommended for “Kopi Kenangan†to provide exciting content through Instagram social media in the “Kopi Kenangan†brand promotion strategy.]]>
