Jurnal Ilmu Manajemen (JIM)
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
Articles
725 Documents
<![CDATA[Pengaruh Korean Wave dan Gaya Hidup Hedonis terhadap Keputusan Pembelian Album Official BTS (Studi pada ARMY Indonesia) ]]>
<![CDATA[Hanny Fahirra]]>;
<![CDATA[Anik Lestari Andjarwati]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p148-159
<![CDATA[The Covid-19 pandemic has caused the entertainment industry to suffer from delays in activities, including concerts and album releases. One of the entertainment industries that can survive is the K-Pop industry. Entertainment agencies in South Korea are experiencing intense competition in releasing new albums due to concert delays. The album sales in 2020 increased by 64% compared to the previous year. This K-Pop trend makes fans seek pleasure by spending their money buying albums from idol groups they admire. The research aims to analyze the effect of the Korean Wave and hedonic lifestyle on purchase decisions for BTS official albums on ARMY Indonesia. This study uses a sample of 200 respondents, namely ARMY Indonesia, who had purchased BTS official albums with an age range of 16 to 35 years. The sampling method is judgmental sampling with a Likert scale as a measuring instrument. The analysis in this study uses multiple linear regression equation models. The result showed that Korean Wave and hedonic lifestyle variables positively and significantly affected purchasing decisions. This research is expected to be used by Big Hit Entertainment to redesign their companies' marketing strategies by paying attention to the Korean Wave and hedonistic lifestyle.]]>
<![CDATA[Pengaruh Dukungan Organisasi dan Employee Engagement terhadap Kinerja Pegawai pada Badan Kepegawaian Daerah Kabupaten Sidoarjo ]]>
<![CDATA[Denta Umihastanti]]>;
<![CDATA[Agus Frianto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p219-232
<![CDATA[This study discusses the analysis of the influence of organizational support and employee engagement on civil servant performance at a regional civil service agency. This study uses a quantitative research method by distributing questionnaires to all civil servants of a regional civil service agency as many as 59 employees using a Likert scale from numbers one to five. The data analysis technique used in this study is multiple linear regression analysis with data quality testing carried out through validity and reliability tests using SPSS version 20. This study shows that organizational support has a significant effect on the positive and significant impact on employee performance, which means that the higher the support provided, the higher the performance of an employee. The study results also show that employee engagement positively and significantly affects employee performance. The higher the employee's sense of attachment to his work, the higher the quality of his performance at work. Furthermore, the test results also prove that organizational support and employee engagement positively influence civil servant performance at a regional civil service agency. This research is expected to be used by the regional civil service agency to increase organizational support, such as giving awards in verbal praise as an appreciation of employee achievements at work so that later they can improve performance to achieve organizational goals.]]>
<![CDATA[PENGARUH SERVICE QUALITY DAN CUSTOMER EXPERIENCE TERHADAP CUSTOMER LOYALTY (STUDI PADA PENUMPANG FIRST CLASS DOUBLE DECKER BUS ROSALIA INDAH) ]]>
<![CDATA[Adiy Al Ansori]]>;
<![CDATA[Anik Lestari Andjarwati]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p370-381
<![CDATA[Seeing the phenomenon of the last few years, several Otobus Companies in Indonesia are now providing premium class bus services. This method is taken to face competition with other modes of transportation, both trains and planes. This study aims to analyse the influence of service quality and customer experience on First Class Double Decker customer loyalty. This study used a sample of 200 respondents who had travelled by First Class Double Decker Rosalia Indah bus with an age range of 16 to 55 years. The sampling method is judgmental sampling with a Likert scale as a measuring tool. The analysis in this study uses multiple linear regression analysis techniques. The results of this study indicate that the service quality and customer experience variables have a positive and significant effect on customer loyalty. The research implies that bus service providers must maintain or increase customer loyalty by considering service quality and customer experience.]]>
<![CDATA[Pengaruh Self-efficacy Terhadap Job Satisfaction Melalui Work Engagement pada Karyawan PT Pelayaran Nasional Indonesia (Persero) Surabaya ]]>
<![CDATA[Adinda Nur Latifa Putri]]>;
<![CDATA[Agus Frianto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p357-369
<![CDATA[This study aims to analyse the effect of self-efficacy on job satisfaction through job involvement. This study uses a quantitative approach with a purposive sampling method. The respondents were 40 employees of a state-owned company engaged in water transportation services. Statistical analysis in this study used the Structural Equation Model (SEM) with SmartPLS 3 software as a data processing tool. The results showed that self-efficacy had no effect on job satisfaction but positively and significantly affected job involvement. Self-efficacy does not significantly affect job satisfaction through work engagement as an intervening variable. Companies should consider improving the management of existing human resources so that employees feel comfortable and more motivated at work, such as providing facilities to strengthen relationships between employees and their health. Then, the company can enforce a promotion system arrangement based on competence or achievement that has met the service requirements. It will encourage employees to excel and feel satisfied with their work.]]>
<![CDATA[Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB) pada Karyawan Tiara Supermarket ]]>
<![CDATA[Chusnul Izha Rahmatus Sholikhah]]>;
<![CDATA[Agus Frianto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p291-301
<![CDATA[Organisational citizenship behaviour (OCB) is an essential thing that employees must own to improve the effectiveness and efficiency of company performance. Several factors that can influence OCB are job satisfaction and organisational commitment. This study aims to explain the effect of job satisfaction and organisational commitment on retail companies. This research is quantitative, and the analysis technique used is multiple regression analysis using SPSS 26. The sampling technique used is the saturation sample technique and used 58 employees as a sample. The result shows that job satisfaction has a positive and significant effect on OCB and organisational commitment has a positive and insignificant impact on OCB. Simultaneously, job satisfaction and organisational commitment positively and significantly affect OCB. These results indicate that the company should pay attention to the job satisfaction of employees to improve OCB, which has a significant influence on achieving company goals. However, organisational commitment also needs to be considered by the company because it will impact other variables such as company performance or employee turnover.]]>
<![CDATA[Pengaruh Job Demands dan Job Resources terhadap Work Engagement pada Tenaga Kependidikan Universitas Wijaya Kusuma Surabaya ]]>
<![CDATA[Anisa Aprilianingsih]]>;
<![CDATA[Agus Frianto]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 10 No 1 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n1.p173-184
<![CDATA[The study aims to determine the effect of job demands and job resources on work engagement in educational institutions. This study sample used 51 employees. Data collection is obtained through a survey. The data analysis used in this study is a validity test, reliability test, classical assumption test, and multiple linear regression using SPSS version 26. The results showed that job demands, and job resources simultaneously significantly affected work engagement. Partially, job demands have a negative and significant effect on work engagement. Job resources have a positive and significant impact on work engagement. Companies should consider providing mentoring when there is additional work, job changes or job rotation for employees to reduce workload due to lack of understanding of the job. Superiors or colleagues can do mentoring by the field of work. Work can be more efficient, and job resources can also be maintained and improved. When employees have achieved high work involvement, it will positively impact work and the organization in improving performance to achieve organizational goals.]]>
<![CDATA[Kajian Dugaan Praktik Kartel PT Garuda Indonesia, Tbk Mempengaruhi Pergerakan Harga Saham di BEI ]]>
<![CDATA[In'am Widiarma]]>;
<![CDATA[Nenny Syahrenny]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 4 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n4.p1592-1600
<![CDATA[The purpose of this study was to determine the effect of the alleged cartel practices carried out by airline X, namely by the increasingly high price of airline tickets and how their impact on the stock price movement itself. This practice is not permitted in Indonesia and almost all countries globally, but this becomes very problematic in the current aviation business. If the ticket price is not raised, the company will bear substantial losses. Still, on the other hand, consumers are significantly disadvantaged and can sacrifice the country's economy if countries that depend heavily on air transportation, such as Indonesia. Considering that airline X is a state-owned company of the Republic of Indonesia listed on the Indonesia Stock Exchange, whether news of alleged cartel practices could affect the public investors in the capital market in deciding to make selling or buying transactions on shares.]]>
<![CDATA[Pengaruh Social Media Marketing, E-Service Quality, dan Review Content terhadap Minat Beli pada UMKM Produk Organik ]]>
<![CDATA[Bagus Satriyo]]>;
<![CDATA[Yeni Indriana]]>;
<![CDATA[Musalim Ridlo]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 4 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n4.p1563-1571
<![CDATA[Advances in information technology and digital-based economy expand the potential for entrepreneurship. Market segmentation becomes more extensive due to an online marketplace to sell goods and services. Online marketplace company needs an edge to compete with other similar businesses. Nyayur uses various marketing strategies to be able to compete. This study aimed to determine the influence of social media marketing, review content, and e-service quality on buying interest among users of Nyayur in Salatiga. The data is collected using purposive sampling techniques with questionnaires distributed directly to fifty users of Nyayur. The data obtained were processed using IBM SPSS statistics 25. The results showed that social media marketing, e-service quality, and content review do not influence purchase intention. This research can be an additional consideration for Nyayur.com in improving the quality of its operations, where this research provides factual evidence from consumers regarding their perception of Nyayur.com. So that this research can be used as material for monitoring and evaluation (Monev) of e-commerce platforms to improve the quality and professionalism of work, especially for Nyayur. com. Services using social media promotions can update their marketing strategy, considering that most users are housewives who do not actively use social media in the form of platforms. E-service quality can provide product consulting services for fruit and vegetables via calls or Whatsapp. Reviewing content on nyanyur.com is essential to support the progress of its performance. Consumers who provide the best reviews can be rewarded to help the nyayur.com application in the future.]]>
<![CDATA[PENERAPAN BALANCED SCORECARD SERTA ANALISIS SWOT DALAM PERANCANGAN STRATEGI PADA BADAN USAHA MILIK DAERAH PT BANK X ]]>
<![CDATA[Wahyudi Kukuh]]>;
<![CDATA[Nimas Aryany Pratiwi]]>;
<![CDATA[Maria Eliza]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol 9 No 4 (2021) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v9n4.p1487-1499
<![CDATA[The Balanced Scorecard analyzes the overall performance of the organization through four perspectives. This study tries to show a Balance Scorecard perspective, then a SWOT analysis and can determine the company's position according to the Internal External Matrix. The object of this research is a holding company in the banking sector. Data collection methods in this study are primary and secondary data. Primary data can be obtained through interviews with key informants, and secondary data is obtained through documentation of the required data obtained from PT Bank X. The matrix is in accordance with the company's SWOT, then the results will be clarified using the IFE Matrix (Strength - Weakness) and EFE Matrix (Opportunities - Threats). The two Matrix that has been formed are plotted into the Internal - External Matrix and are in quadrant 1, so that PT Bank X's strategic position can be found in the Grow and Build position. The most appropriate strategy based on the Grow and Build position is to apply an Intensive Strategy with a specific strategy using market development strategies and product development. Based on the analysis of the BSC and IE Matrix, a strategic recommendation is produced on product development, including making efforts to improve the quality of human resources, improve credit quality, and digitize banking in preparing for competition in the era of industrial revolution 4.0.]]>
<![CDATA[PENGARUH LIKUIDITAS SAHAM TERHADAP STOCK PRICE CRASH RISK PADA PERUSAHAAN INDUSTRI CONSUMER GOODS DI BURSA EFEK INDONESIA PADA TAHUN 2010-2019 ]]>
<![CDATA[Amizza Manik Mayang]]>;
<![CDATA[Ossi Ferli]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 10 No. 2 (2022) ]]>
Publisher : <![CDATA[UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia) ]]>
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DOI: 10.26740/jim.v10n2.p382-393
<![CDATA[This study aims to obtain empirical evidence of the effect of stock liquidity on the stock price crash risk. Stock liquidity is measured by measuring Trading Volume Activity (TVA). The stock price crash risk is calculated using the negative coefficient formula model of skewness (NCSKEW). The sampling method was purposive sampling. The sample includes 8 consumer goods companies on the Indonesia Stock Exchange (BEI) from 2010 to 2019. The hypothesis in this study was tested using multiple linear regression analysis models with Eviews9 software. The result shows that stock liquidity has a significant negative effect on stock price crash risk. Size as a control variable also has no significant effect on stock price crash risk. However, the second control variable, price on book value (PBV), has a significant positive effect on stock price crash risk. The results indicate that a critical factor in reducing stock price crash risk is high investor interest to monitor the company's development.]]>
