cover
Contact Name
Sudirman
Contact Email
ic-bests@lp3i.id
Phone
+6281291585899
Journal Mail Official
ic-bests@lp3i.id
Editorial Address
Gedung Sentra Kramat, Jl. Kramat Raya No. 7-9 Jakarta Pusat, DKI Jakarta, 10450, Indonesia
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences)
ISSN : -     EISSN : 3164077X     DOI : https://doi.org/10.34127/icbests
Core Subject :
The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences) (E-ISSN 3164-077X) is an international scientific forum that aims to bring together academics, researchers, practitioners, and policymakers from various disciplines to share knowledge, research findings, and the latest innovations. This conference serves as a strategic platform for fostering multidisciplinary collaboration to address global challenges in business, economics, technology, and the social sciences. The IC-BESTS Conference covers a wide range of research topics, including but not limited to management, marketing, finance, macro and microeconomics, digital transformation, information technology, entrepreneurship, innovation, and social dynamics in modern society. With its interdisciplinary approach, IC-BESTS is committed to producing relevant, applicable, and broadly impactful scientific contributions to the development of science and professional practice. All articles presented at this conference undergo a rigorous selection and peer-review process to ensure scientific quality and originality. Selected articles will be published in nationally and internationally indexed conference proceedings and have the opportunity to be published in reputable journals. The IC-BESTS conference is expected to foster constructive discussion and a sustainable global collaborative network. The conference also plays a role in encouraging the dissemination of innovative research findings to support sustainable development and digital transformation across various sectors.
Arjuna Subject : -
Articles 126 Documents
THE EFFECT OF KNOWLEDGE SHARING ON INNOVATIVE WORK BEHAVIOR: THE MODERATING ROLE OF LEADERSHIP AMONG MILLENNIAL CIVIL SERVANTS IN SOUTH SUMATRA, INDONESIA
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.137

Abstract

Innovation has become a strategic priority for public organizations in improving service quality and supporting bureaucratic reform in the digital era. As one of the largest workforce groups in government institutions, millennial civil servants are expected to demonstrate innovative work behavior by generating and implementing new ideas that enhance organizational performance. This study aims to examine the effect of knowledge sharing on innovative work behavior and investigate the moderating role of leadership among millennial civil servants in South Sumatra, Indonesia. A quantitative approach with an explanatory research design was employed using a survey of 200 respondents selected through purposive sampling. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings indicate that knowledge sharing has a positive and significant effect on innovative work behavior (β = 0.472, t = 7.214, p < 0.001). Leadership also positively influences innovative work behavior (β = 0.318, t = 4.892, p < 0.001). Furthermore, leadership significantly strengthens the relationship between knowledge sharing and innovative work behavior (β = 0.201, t = 2.745, p = 0.006). The structural model explains 62.4% of the variance in innovative work behavior (R² = 0.624). These findings highlight the importance of fostering a knowledge-sharing culture and strengthening leadership practices to enhance innovation among millennial civil servants in the Indonesian public sector.
THE INFLUENCE OF SOCIAL MEDIA MARKETING CONTENT ON THE PURCHASE DECISION OF WARDAH LOCAL BEAUTY PRODUCTS AMONG GENERATION Z IN SOUTH JAKARTA
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.138

Abstract

This study aims to determine the influence of Instagram social media marketing content on the purchasing decisions of Wardah local beauty products among Generation Z in South Jakarta. This study used a quantitative method by distributing questionnaires to 100 respondents and analyzing them using SPSS version 26. The results showed that Instagram social media marketing content significantly influenced Wardah purchasing decisions among Generation Z in South Jakarta, with a coefficient of determination of 50.3%. This indicates that engaging, interactive, and trend-following Instagram content can influence consumer purchasing decisions.
IMPLEMENTATION OF CUSTOMER PERCEIVED VALUE AS A MARKETING STRATEGY FOR STREAMING SERVICES IN COMPETING WITH CINEMAS FOR MOVIE CONSUMPTION
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.139

Abstract

The rapid advancement of digital technology has transformed entertainment consumption, encouraging consumers to shift from traditional cinemas to paid streaming services. This study aims to explore how consumers in Tangerang City perceive the Customer Perceived Value (CPV) of paid streaming services, identify the CPV dimensions influencing consumer preferences, and examine the role of CPV as a competitive marketing strategy against cinemas. A qualitative approach was employed using semi-structured interviews, observations, and document analysis involving paid streaming service users aged 18–35 years in Tangerang City. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, supported by NVivo 12 for coding and thematic analysis. The findings indicate that CPV is perceived as a multidimensional construct comprising functional, emotional, social, and price value. Functional value, reflected in convenience, flexibility, accessibility, and content variety, together with price value through affordability and cost efficiency, emerged as the strongest determinants of consumer preference. While paid streaming services have become the preferred option for everyday entertainment due to their practicality and flexibility, cinemas remain relevant by offering immersive audiovisual experiences and unique social interactions. These findings suggest that streaming services partially substitute rather than completely replace cinemas. Overall, the implementation of CPV strengthens the competitive position of paid streaming services by aligning value creation with evolving consumer entertainment preferences.
Digital Competence and Culture Influencing Digital Transformation Effectiveness among Millennials
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.140

Abstract

Digital transformation has become a strategic priority for higher education institutions to improve service quality, operational efficiency, and organizational performance. The success of digital transformation depends not only on technological infrastructure but also on employees' digital competence and organizational digital culture. This study aims to examine the influence of digital competence and digital culture on digital transformation effectiveness among millennial employees of Universitas Terbuka Regional Offices in Sumatra. A quantitative research approach was employed using a cross-sectional survey design. Data were collected from 343 millennial employees through a structured questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicate that digital competence has a positive effect on digital transformation effectiveness (β = 0.412), while digital culture also positively influences digital transformation effectiveness (β = 0.368). The structural model demonstrates satisfactory explanatory power with an R² value of 0.625, indicating that both independent variables explain 62.5% of the variance in digital transformation effectiveness. These findings suggest that employees' digital capabilities and a supportive organizational digital culture are essential drivers of successful digital transformation in higher education institutions. The study contributes to the digital transformation literature by providing empirical evidence from Indonesia's distance higher education context and offers practical implications for strengthening employee competencies and fostering a sustainable digital culture to improve organizational performance.
THE EFFECT OF BANK SOUNDNESS LEVEL AND MACROECONOMIC FACTORS ON THE STOCK PRICE OF PT BANK RAYA INDONESIA Tbk (AGRO) DURING THE POST-COVID-19 PANDEMIC RECOVERY PERIOD
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.141

Abstract

This study aims to analyze the effect of bank soundness level, as proxied by the Capital Adequacy Ratio (CAR), Non-Performing Loan (NPL), Net Interest Margin (NIM), Operating Expenses to Operating Income (BOPO), and Loan to Deposit Ratio (LDR), as well as macroeconomic factors including inflation, the BI 7-Day Reverse Repo Rate, and the IDR/USD exchange rate, on the stock price of PT Bank Raya Indonesia Tbk (AGRO) during the post-COVID-19 pandemic recovery period of 2020–2023. The study uses a quantitative approach with the multiple linear regression analysis method. The data used are secondary data in the form of the company's quarterly financial statements and macroeconomic data published by Bank Indonesia during the research period, yielding 16 observations. Before hypothesis testing was conducted, the data were first tested using classical assumption tests to ensure the regression model met the Best Linear Unbiased Estimator (BLUE) criteria. The results show that simultaneously, all independent variables have a significant effect on the stock price of PT Bank Raya Indonesia Tbk (AGRO). Partially, only the inflation and BI 7-Day Reverse Repo Rate variables have a significant effect on the stock price, while CAR, NPL, NIM, BOPO, LDR, and the IDR/USD exchange rate do not show a significant effect. The coefficient of determination (R²) value of 0.904 indicates that 90.4% of the variation in stock price can be explained by the variables in the model, while the remaining 9.6% is influenced by other factors outside the study. These findings imply that macroeconomic conditions play a more dominant role than bank soundness indicators in influencing AGRO's stock price during the post-pandemic economic recovery period.
DESIGN AND IMPLEMENTATION OF A MANAGEMENT INFORMATION SYSTEM FOR MARKETING TOOLS INVENTORY AND SCHOOL PRESENTATION HONORARIUM RECAPITULATION AT LP3I NORTH JAKARTA
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.142

Abstract

Design and Development of a Management Information System for Marketing Tools Inventory and School Presentation Honorarium Recapitulation at LP3I North Jakarta is a system designed to facilitate the management of inventory, honorarium records, and presentation schedules by authorized personnel. The system was developed as a computerized solution to improve the quality of services provided to staff while simplifying the management of inventory data, honorarium disbursement records, and scheduling processes compared to the previous manual system. The development of this system was based on several research methodologies, including interviews, observations, and literature review. The system was implemented using the CodeIgniter framework due to its efficiency, flexibility, and ease of maintenance during the development process. The existing inventory management, honorarium recapitulation, and presentation scheduling system at LP3I North Jakarta still relies on manual procedures, which are prone to calculation errors, data loss, and reduced reliability. Therefore, the implementation of the proposed system is expected to support the operational activities of the marketing and finance departments more effectively. Furthermore, the system is anticipated to improve the efficiency and effectiveness of marketing and finance personnel in managing inventory, honorarium records, and presentation schedules.
THE INFLUENCE OF CUSTOMER EXPERIENCE AND BRAND TRUST ON PURCHASING DECISIONS
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.143

Abstract

This study aims to analyze the influence of customer experience and brand trust on purchasing decisions for Muslim fashion products in South Sumatra. Utilizing a quantitative approach with explanatory research design, data were collected from 225 respondents through questionnaires and analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS). The results indicate that customer experience has a positive and significant influence on purchasing decisions. Similarly, brand trust is proven to have a positive and significant impact on consumer purchasing decisions. Furthermore, the analysis reveals that customer experience and brand trust simultaneously exert a positive and significant effect on purchasing decisions, explaining 74.8% of the variance. These findings suggest that positive shopping experiences and high levels of brand trust are critical factors for consumers in the competitive Muslim fashion market. Practically, this research provides recommendations for fashion businesses in South Sumatra to enhance customer experience through service optimization and to strengthen brand trust through product quality and consistency to drive sales and foster long-term customer loyalty.
CORRELATION ANALYSIS, CONFORMITY MATRIX, AND TRANSITION STRATEGY FROM ISO 9001:2015 TO ISO 9001:2026 IN THE IMPLEMENTATION OF A MODERN QUALITY MANAGEMENT SYSTEM
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.146

Abstract

ISO 9001 is the most widely used international standard for implementing Quality Management Systems (QMS) across various industrial and service sectors. Since the publication of ISO 9001:2015, organizations worldwide have adopted a risk-based approach, a process approach, and the Plan-Do-Check-Act (PDCA) cycle as the foundation for continuous quality improvement. As the global business environment evolves, characterized by digital transformation, climate change, increasing stakeholder demands, and the emergence of hybrid and remote work patterns, the International Organization for Standardization (ISO) is revising the standard, which is planned to be published as ISO 9001:2026. This study aims to analyze the correlation between ISO 9001:2015 and ISO 9001:2026, compile a conformity matrix between clauses, identify new requirements emerging in the revised draft, and formulate transition strategies that organizations can implement. The research method uses a descriptive qualitative approach through a documentation study of ISO 9001:2015, the Committee Draft ISO 9001:2026, and various supporting documents related to the standard revision process. The research results show that the main structure of the High Level Structure (HLS) remains intact, so organizations that have implemented ISO 9001:2015 do not face fundamental changes. However, the 2026 revision introduces several important reinforcements, including consideration of climate change, quality culture, ethical behavior, hybrid work environment management, strengthened change management, and the separation of risk and opportunity management. These findings suggest that organizations need to conduct gap assessments, update documentation, improve personnel competency, and adjust internal audit mechanisms to ensure readiness for the transition to ISO 9001:2026.
THE EFFECT OF ENVIRONMENTAL, SOCIAL, AND GOVERNANCE DISCLOSURE ON PROFITABILITY
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.147

Abstract

This study aims to analyze the effect of Environmental, Social, and Governance (ESG) disclosure on the profitability of food and beverage companies listed on the Indonesia Stock Exchange (IDX) during the 2021–2023 period. The sample was determined using purposive sampling, resulting in 40 companies with a total of 120 observations during the research period. The data used are secondary data obtained from annual reports and sustainability reports available on the official IDX website and company official website. The independent variable is ESG disclosure, measured using the Global Reporting Initiative (GRI) Standards 2021, while the dependent variable is profitability, proxied by Return on Assets (ROA). Firm size, leverage, and sales growth are also included as control variables. Data analysis was conducted using panel data regression with the assistance of EViews 12 software. The results indicate that environmental, social, and governance disclosures have no significant effect on profitability. This finding suggests that each ESG dimension individually has not yet contributed meaningfully to the financial performance of food and beverage companies during the research period.
THE INFLUENCE OF WORK-LIFE BALANCE AND BURNOUT ON EMPLOYE WORK PRODUCTIVITY AT PT XYZ
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.148

Abstract

This study aims to analyze the effects of work-life balance and burnout on employee productivity at PT XYZ, an automotive manufacturing company characterized by high production pressure and demanding shift schedules. This study employed a quantitative approach using primary data collected through a Likert-scale questionnaire distributed online to 85 respondents selected through simple random sampling. The collected data were analyzed using multiple linear regression with the assistance of SPSS version 25. The results show that work-life balance had no significant partial effect on work productivity, while burnout had a significant partial effect with a positive relationship at the 10 percent significance level, which can be explained through the concept of eustress. Simultaneously, both variables were found to significantly affect work productivity, although the adjusted R square value of only 0.053 indicates that many other factors outside this study also influence employee productivity. These findings offer practical implications for PT XYZ to develop employee psychological well-being programs, such as an Employee Assistance Program, to prevent the long-term negative effects of burnout, while also opening opportunities for future research to explore other variables relevant to work productivity in the manufacturing sector.

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