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The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences)
Published by Politeknik LP3I Jakarta
ISSN : -     EISSN : 3164077X     DOI : https://doi.org/10.34127/icbests
Core Subject :
The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences) (E-ISSN 3164-077X) is an international scientific forum that aims to bring together academics, researchers, practitioners, and policymakers from various disciplines to share knowledge, research findings, and the latest innovations. This conference serves as a strategic platform for fostering multidisciplinary collaboration to address global challenges in business, economics, technology, and the social sciences. The IC-BESTS Conference covers a wide range of research topics, including but not limited to management, marketing, finance, macro and microeconomics, digital transformation, information technology, entrepreneurship, innovation, and social dynamics in modern society. With its interdisciplinary approach, IC-BESTS is committed to producing relevant, applicable, and broadly impactful scientific contributions to the development of science and professional practice. All articles presented at this conference undergo a rigorous selection and peer-review process to ensure scientific quality and originality. Selected articles will be published in nationally and internationally indexed conference proceedings and have the opportunity to be published in reputable journals. The IC-BESTS conference is expected to foster constructive discussion and a sustainable global collaborative network. The conference also plays a role in encouraging the dissemination of innovative research findings to support sustainable development and digital transformation across various sectors.
Arjuna Subject : -
Articles 126 Documents
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IMPACT OF WAREHOUSE STATUS CATEGORY AND KEY PERFORMANCE INDICATOR COMPATIBILITY FOR WAREHOUSE MANAGEMENT PERFORMANCE AT PT. DHL SUPPLY CHAIN INDONESIA Rini Mardikawanty; Dadang Surya Kencana; Sausan Mahmudah
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.111

Abstract

DHL Supply Chain Indonesia is one of the largest companies engaged in logistics and warehousing services that collaborates with several customers, one of which is PT. X. This study was conducted due to the trend of KPI fulfillment that remained below target, indicating the need for further research regarding warehouse management performance. This research aims to determine the effect of warehouse status categories based on the Warehouse Check-Up perspective and the compatibility of Key Performance Indicators (KPI) on warehouse management performance at PT. DHL Supply Chain Indonesia. The research method used was descriptive quantitative based on interview results using audit checklists and questionnaire distribution data. Questionnaire data were tested using instrument tests (validity and reliability), classical assumption tests (normality, heteroscedasticity, multicollinearity, and linearity tests), multiple regression analysis, hypothesis testing (t-test and F-test), and coefficient of determination analysis. Based on the tests conducted, it can be concluded that the influence of warehouse status categories based on the Warehouse Check-Up perspective on warehouse management performance is 0.128 or 12.8%. Meanwhile, the influence of KPI compatibility on warehouse management performance is 1.004 or 100%. Furthermore, the simultaneous influence of warehouse status categories and KPI compatibility on warehouse management performance is 0.706 or 70.6%, indicating a strong relationship level.
ARTIFICIAL INTELLIGENCE AS A MARKETING TOOL FOR COMPETITIVE ADVANTAGE MSEs GROCERY STORES abdul azis; Binta Zulfia; Etty Soesilowati
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.115

Abstract

Micro and Small Enterprises (MSEs) in the grocery store sector play a strategic role in the Indonesian economy but face increasingly intense competition in the digital era. The utilization of technology, particularly Artificial Intelligence (AI), has become an innovative solution to create competitive advantage and business sustainability. This study aims to develop and examine an AI-based marketing media prototype for grocery stores to enhance user acceptance and business competitiveness. The research employs a Research and Development (R&D) approach with a quantitative explanatory design using the ADDIE model (Analysis, Design, Development, Implementation, and Evaluation). Data were collected through Likert-scale questionnaires from 97 respondents and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that usability and functionality have a positive and significant effect on user acceptance, with an R² value of 0.961, demonstrating a very strong explanatory power of the model. The developed SITOKEL.ID application prototype integrates AI features for providing store information, business legality services, and interactive location mapping. These findings suggest that the implementation of AI in grocery store marketing strategies can enhance user acceptance and has strong potential to create competitive advantage and business sustainability for MSEs in the era of Society 5.0.
FINANCIAL RATIO ANALYSIS ON PT CISARUA MOUNTAIN DAIRY TBK (2020-2024) Ari Masfufah; Featy Octaviany
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.116

Abstract

This study aims to determine the financial condition of PT Cisarua Mountain Dairy Tbk during 20202024 through liquidity, solvency, and profitability ratio analysis. The research method used is descriptive quantitative with a horizontal analysis technique based on the company's financial statements. Data were collected through literature studies, including books, journals, articles, and financial reports. The results show that the company has a fairly good liquidity condition in meeting short-term obligations. In terms of solvency, the company is able to manage its debt stably and maintain its capital structure. Meanwhile, profitability indicates the company's ability to generate profit from its assets and equity. Overall, the company's financial condition during 2020-2024 shows fairly good and stable performance.
ANALYSIS OF THE FINANCIAL REPORT OF PT ROYAL PRIMA TBK BASED ON FINANCIAL RATIOS FOR THE PERIOD 2020–2024 Musowafah
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.117

Abstract

The abstract should briefly describe the purpose of the research, research methods, main findings, and implications. The abstract must be written in a single paragraph and should not exceed 200 words. This study aims to analyze the financial condition and performance of PT Royal Prima Tbk for the 2020–2024 period using horizontal analysis and financial ratio analysis, including liquidity, solvency, and profitability ratios. The results show that the company’s financial condition fluctuated annually. Revenue increased in 2021, declined in 2022, and increased again during 2023–2024. High operating costs caused profits to decrease, resulting in losses in 2023 and 2024. Overall, the company was still able to meet its shortterm obligations and maintained a relatively safe capital structure, but its profitability remained weak, indicating the need for better cost efficiency and asset management.
ANALYSIS OF THE EFFECT OF INVENTORY AND LEADTIME DELIVERY ON CUSTOMER SATISFACTION AT PT AISAN NASMOCO INDUSTRI Muhammad Alfin Ilham; Niantoro Sutrisno; Dadang Surya Kencana
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.118

Abstract

Purpose of this research to know the influence of inventory and delivery lead times against customers satisfaction at PT Aisan Nasmoco Industry, Bekasi Regency. This research approach is quantitative, namely a systematic, measurable and objective research method, focusing on collecting and analyzing data in the form of numbers (numerics) to test hypotheses, find relationships between variables, or describe certain patterns using statistics. The results of this study show that inventory influential significant to satisfaction customer t value = 2.092 and sig = 0.043. Lead time delivery has more influence than strong t - value = 4.741 and sig = 0.000. In general simultaneous, variables influential significant to satisfaction customers with sig value = 0.000. Coefficient value determination (R²) of 79.10% shows the contribution of inventory and delivery lead times against satisfaction customers, whereas 20.90% is influenced by other factors. Sugestion for the company to increase accuracy in planning inventory and speeding up the delivery process to maintain a level of satisfaction for optimal customers.
THE EFFECT OF E-SERVICE QUALITY, PROMOTIONS AND PRICE ON PURCHASE DECISIONS ON THE LAZADA PLATFORM IN THE JABODETABEK AREA Wigar Ramadhan Anargya Widodo; Ardiansyah; Rahmi Utami
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.120

Abstract

This study examines the influence of E-Service Quality, Promotion, and Price on Purchase Decisions on the Lazada platform in the Greater Jakarta (Jabodetabek) area. Data were collected from 385 respondents who had previously made purchases through Lazada using a questionnaire. The study utilized primary and secondary data and was analyzed using SPSS. The results of the t-test indicate that E-Service Quality, Promotion, and Price each have a significant positive effect on Purchase Decisions. Better service quality enhances consumer confidence in making transactions, while effective promotional activities encourage purchase intentions. Competitive and appropriate pricing also contributes positively to purchasing decisions. Among the independent variables, Promotion emerged as the most dominant factor influencing Purchase Decisions. The coefficient of determination (R²) shows that 64% of Purchase Decisions are explained by the variables examined in this study.
THE RELATIONSHIP BETWEEN ISLAMIC FINTECH INNOVATION AND PUBLIC TRUST IN THE GLOBAL ERA Triana Apriani; Wiwin Suhada; Ifah Masrifah
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.123

Abstract

The rapid development of financial technology has transformed the global financial industry, including the Islamic finance sector. Islamic fintech innovation has emerged as an alternative financial solution that integrates technological advancement with Sharia principles. This study aims to analyze the relationship between Islamic fintech innovation and public trust in the global era. Using a quantitative approach, data were collected through questionnaires distributed to users of Islamic fintech services. The study examines the influence of service innovation, perceived security, accessibility, transparency, and Sharia compliance on public trust. The results indicate that Islamic fintech innovation significantly affects public trust, particularly through transparency and security aspects. The findings suggest that Islamic fintech institutions must strengthen digital innovation while maintaining ethical and Sharia-based financial principles to enhance public confidence and long-term sustainability.
DIGITAL STORYTELLING INFLUENCING SUSTAINABLE CONSUMPTION INTENTIONS AMONG GENERATION Z Rikka Pratiwi Walga; Diah Natalisa; Ahmad Maulana; Welly Nailis
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.124

Abstract

The rapid growth of e-commerce has transformed consumer behavior while creating environmental challenges through excessive consumption and fast fashion. Digital storytelling has emerged as a communication strategy to enhance environmental awareness and promote sustainable consumption. This study examines the effect of digital storytelling on sustainable consumption intention through environmental awareness in purchasing sustainable fashion and accessories on Shopee. A quantitative explanatory approach was employed using data collected through an online questionnaire from 100 Generation Z respondents in Palembang City selected by purposive sampling. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS. The results show that digital storytelling positively and significantly affects environmental awareness (β = 0.449, p < 0.001) and sustainable consumption intention (β = 0.393, p < 0.001). Environmental awareness also positively influences sustainable consumption intention (β = 0.510, p < 0.001) and mediates the relationship between digital storytelling and sustainable consumption intention. These findings support the Stimulus-Organism-Response (SOR) theory and provide practical implications for e-commerce businesses in designing effective sustainability-oriented marketing communication strategies.
INNOVATIVE BEHAVIOR THROUGH A COLLABORATIVE AND PARTICIPATORY APPROACH IN STRENGTHENING ORGANIZATIONAL PERFORMANCE AND SUSTAINABLE DEVELOPMENT Zahera Mega Utama; Abdul Wahab Samad
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.125

Abstract

Innovative behavior has become one of the most important organizational capabilities in responding to globalization, digital transformation, environmental uncertainty, and increasing institutional competition. Modern organizations require employees who are not only capable of performing routine tasks but are also able to generate ideas, implement improvements, and contribute to organizational transformation. This article examines innovative behavior through collaborative and participatory organizational approaches in strengthening organizational performance and sustainable development. The study adopts a qualitative descriptive approach using literature review and conceptual analysis methods. The discussion focuses on innovative behavior, organizational culture, leadership support, employee participation, organizational learning, and sustainable organizational development. The findings indicate that collaborative and participatory organizational environments significantly influence employees’ innovative behavior by strengthening communication openness, teamwork, organizational trust, and creativity. Leadership styles that encourage participation, empowerment, and organizational learning positively affect employees’ willingness to develop and implement innovation. Furthermore, innovative behavior contributes significantly to organizational effectiveness, public service quality, employee performance, and sustainable development objectives. The study concludes that organizations that successfully develop collaborative, adaptive, and innovation-oriented environments are better prepared to achieve long-term organizational sustainability and competitiveness.
CALCULATION, PAYMENT, REPORTING, AND RECORDING OF VALUE ADDED TAX USING THE CORETAX SYSTEM AT PT. EKASAPTA PRIMA MAKMUR Thania Shaumy Ramadhan
IC-BESTS: International Conference on Business, Economics, Technology, and Social Sciences 2026: The IC-BESTS (International Conference on Business, Economics, Technology, and Social Sciences
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/icbests.v1i1.126

Abstract

This study aims to determine the process of calculating, depositing, reporting, and recording Value Added Tax (VAT) as well as the implementation of the Coretax system at PT. Ekasapta Prima Makmur. The research method used is a descriptive method with data collection techniques through observation, interviews, and documentation. The results of the study indicate that the VAT calculation has been carried out in accordance with applicable tax regulations using an 11% VAT rate on the Tax Base (DPP). The process of depositing and reporting VAT is conducted electronically through the Coretax system, starting from input tax crediting to the reporting of the VAT Periodic Tax Return. The implementation of the Coretax system helps the company improve the effectiveness and efficiency of tax administration, although there are still several obstacles in its implementation

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