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Manajemen Sumber Daya Manusia
Published by Universitas Slamet Riyadi
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Core Subject : Science,
Decision Sciences, Operations Research & Management
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Articles 11 Documents
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Search results for , issue "Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia" : 11 Documents clear
ANALISIS PENGARUH CITRA RESTORAN DAN LOKASI TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING Kusumaningtyas, Dhevi Dadi; Suddin, Alwi; Sriwidodo, Untung
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purpose of this study was to analyze the significance of the effect restaurant image and location on customer satisfaction, analyze the significance effect of restaurant image, location and satisfaction on consumer loyalty and analyze the significance effect of restaurant image and location on customer loyalty with satisfaction as intervening variables. This type of research is survey. The population of this research is consumer Go Martabak Kafe in Solo with a sample of 97 respondents with purposive sampling technique. Source of data used primary data and secondary data. The method of data collection used a questionnaire and literature. Data analysis techniques used path analysis. The results showed that the restaurant image has a significant effect on consumer satisfaction. Location has a significant effect on consumer satisfaction. The restaurant image has a significant effect on loyalty consumer. Location has a significant effect on the customer loyalty. Consumer satisfaction has a significant effect on customer loyalty. Consumer satisfaction has mediates the effect of restaurant image on customer loyalty. Consumer satisfaction has mediates the effect of location on customer loyalty.
ANALISIS PENGARUH KEPERCAYAAN MERK TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING PADA KONSUMEN RETNO SKIN CAREDI SURAKARTA Caturani, Erwin; Suseno, Y. Djoko; Widajanti, Erni
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This research (1) Analyze the significance of the influence of brand trust on the satisfaction of Retno Skin Care Consumers in Surakarta. (2) Analyze the significance of the influence of brand trust on the loyalty of Retno Skin Care Consumers in Surakarta. (3) Analyze the significance of the brand trust on the loyalty of Retno Skin Care Consumers in Surakarta. (4) Analyze the significance of the influence of brand trust on the loyalty by mediating customer satisfaction in Retno Skin Care Consumers in Surakarta.This research took the location of Retno Skin Care in Surakarta using a sample of 100 respondent of Retno Skin Care services users in Surakarta. How to take sample with questionnaires. Based on the result of testing each hypothesis shows that wich states “consumer confidence has a significant effect on consumers loyalty” proved the truth. The third hyphotesis states that “consumer satisfaction has a significant effect on customer loyalty by mediating consumer satisfaction in retno skin care consumers in Surakarta”, proven true.
EFEK MEDIASI KEPUASAN KERJA PADA PENGARUH IKLIM ORGANISASI DAN KOMPENSASI TERHADAP KINERJA KARYAWAN BAGIAN KEUANGAN RSUD DR HARJONO S KABUPATEN PONOROGO Safitrin, Hadiyana Ayu; Suddin, Alwi; Sutarno, Sutarno
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This research aims to analyses (1) significance effect motivation on organizational commitment; (2) significance effect job satisfaction on organizational commitment; (3) significance effect motivation on employee performance (4) significance effect job satisfaction on employee performance; (5) significance effect organizational commitment on employee performance; (6) effect motivation on employee performance mediated organizational commitment (7) effect job satisfaction on employee performance mediated organizational commitment. This study is sensus research, using location in State Treasury Service Office/KPPN Solo Raya, using sample of 109 employees. Data collecting with questionnaire technique through validity and reliability test. To test hypothesis using path analysis. The result shows that (1) motivation have a significance effect on organizational commitment; (2) job satisfaction have a significance effect on organizational commitment; (3) motivation have a significance effect on employee performance; (4) job satisfaction have a significance effect on employee performance; (5) organizational commitment have a significance effect on employee performance; (6) effect of motivation on employee performance mediated organizational commitment (7) effect of job satisfaction on employee performance mediated organizational commitment.
PENGARUH MOTIVASI DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL MEDIASI (Pada Karyawan Kantor Pelayanan Perbendaharaan Negara/KPPN Solo Raya) Parji, Parji; Wahyudi, Amin; Wardiningsih, Suprihatmi Sri
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research aims to analyses (1) significance effect motivation on organizational commitment; (2) significance effect job satisfaction on organizational commitment; (3) significance effect motivation on employee performance (4) significance effect job satisfaction on employee performance; (5) significance effect organizational commitment on employee performance; (6) effect motivation on employee performance mediated organizational commitment (7) effect job satisfaction on employee performance mediated organizational commitment. This study is sensus research, using location in State Treasury Service Office/KPPN Solo Raya, using sample of 109 employees. Data collecting with questionnaire technique through validity and reliability test. To test hypothesis using path analysis.The result shows that (1) motivation have a significance effect on organizational commitment; (2) job satisfaction have a significance effect on organizational commitment; (3) motivation have a significance effect on employee performance; (4) job satisfaction have a significance effect on employee performance; (5) organizational commitment have a significance effect on employee performance; (6) effect of motivation on employee performance mediated organizational commitment (7) effect of job satisfaction on employee performance mediated organizational commitment.
PENGARUH KOMUNIKASI MEREK TERHADAP LOYALITAS MEREK MELALUI KEPERCAYAAN MEREK SEBAGAI PEMEDIASI (Survei pada Konsumen Kecap Lombok Gandaria Merah di Luwes Kestalan Surakarta) Rika, Odysiusoctavia; Suddin, Alwi; Widajanti, Erni
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This study aims to understand the significant influence between: (1) Brand Communication to Brand Loyalty, (2) Brand Communication to Brand Trust, (3) Brand Trust to Brand Loyalty, (4) Brand Communication to Brand Loyalty which mediated by Brand Trust in Lombok Kecaria Gandaria Merah consumers at Luwes Kestalan Surakarta. Sample In this study is Lombok Gandaria Merah consumers at Luwes Kestalan Surakarta as many as 100 people taken randomly. Data collection techniques were carried out using a questionnaire. The technical analysis used is linear regression, t test, F test, direct effect test, indirect effect test, coefficient determination test, path analysis, and sobel test. The results of this study are: (1) Brand Communication has a significant effect on Brand Loyalty, (2) Brand Communication has a significant effect on Brand Trust, (3) Brand Trust has a significant effect on Brand Loyalty, (4) Brand Trust significantly mediates the effect of Brand Communication on Brand Loyalty.
PENGARUH LINGKUNGAN KERJA, KOMPENSASI, DAN KEPUASAN KERJA TERHADAP KOMITMEN KERJA PEGAWAI KONSULTAN DI WILAYAH SOLORAYA Sujudi, Imam
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
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Work commitment to the organization (organizational commitment) is often a very important issue in the world of work, especially the work commitment of consultant staff in committing to completing work in accordance with the agreement set with the employer organization. The purpose of this study was to determine the effect of the work environment, compensation and job satisfaction both partially and simultaneously on the work commitment of consultant staff in the Soloraya Region. The population in this study were all consultant employees in the Soloraya area, which numbered approximately 50 employees, so that the population was less than 100, the authors took samples, where the entire population was used as research samples, then this study used the census method. The method of collecting data using a questionnaire. Test instruments using validity and reliability tests. Data analysis using classical assumption test, multiple linear regression, t test, F test, and determination coefficient. The results showed partially that the work environment, compensation and job satisfaction had a positive and significant effect on the work commitment of the consultant staff in the Soloraya Region. In addition, simultaneously the work environment, compensation and job satisfaction have a positive and significant effect on the work commitment of the Consultant employees in the Soloraya Region. Thus it can be concluded that the work environment, compensation and job satisfaction partially and simultaneously have a positive and significant effect on the work commitment of the Consultant employees in the Soloraya Region.
PERAN MEDIASI KEPUASAN KERJA PADA PENGARUH RETENSI KARYAWAN DAN LOYALITAS KERJA TERHADAP KINERJA KARYAWAN PADA RUMAH SAKIT UMUM MITRA KELUARGA HUSADA Mahardika, Dwi Septian; Suddin, Alwi; Wardiningsih, Suprihatmi Sri
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

The main element in determining the success or failure of an organization in carrying out various activities to achieve the objectives of various organizational goals is human resources. The success of an activity in an organization is determined by how humans manage it. Basically the goal of each organization is to achieve success in improving employee performance. The population of employees of Mitra Keluarga Husada General Hospital in 2019 was 94 people. Samples taken with census technical as many as 94 people. Conclusions of the research results: (1) The hypothesis states: "There is a significant effect of employee retention on the job satisfaction of the Mitra Keluarga Husada Hospital employees' work" proven true; (2) The hypothesis which states: "there is a significant effect of work loyalty on job satisfaction of employees of Mitra Keluarga Husada Hospital" tested for its validity; (3) The hypothesis which states: "there is a significant effect of employee retention on the performance of employees of Mitra Keluarga Husada Hospital" tested for its validity; (4) The hypothesis that states: "there is a significant effect of work loyalty on the performance of the employees of Mitra Keluarga Husada Hospital" has been verified; (5) The hypothesis that states: "there is a significant effect of job satisfaction on the performance of the employees of Mitra Keluarga Husada Hospital" has been verified; (6) The hypothesis which states: "job satisfaction mediates the effect of employee retention on the performance of employees of Mitra Keluarga Husada Hospital" has been verified; (7) The hypothesis which states: "job satisfaction mediates the effect of work loyalty on the performance of employees of Mitra Keluarga Husada Hospital" is verified.
ANALISIS PENGARUH CITRA MEREK, LABEL HALAL, DAN IKLAN TERHADAP LOYALITAS PELANGGAN PRODUK KOSMETIK HERBAL MORESKIN DI SRAGEN Handayani, Tri; Suseno, Y. Djoko; Widajanti, Erni
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purchase of cosmetic product is a need that must be fulfilled for some women. The existance of cosmetics that have various types, colors, and advantagel in providing function for customers requires the cosmetics industry to further develop production tecnology and develop its marketing strategies to get position on the market. The study aims to determine the effect partially between ; brand image, a halal label and advertising on customer loyalty. The population is archipelago Natural PT consumer in Keadawung sub district Sragen regency in 2019. The sample was take by puposive random samplingbof 100 respondents. Data collection tecniquel use quitionanaires, after that has been tasted using instrument namely validity and reabibility. Classic asummtion test, namely normaly, multicolonearity, heterosdastisity, and autocorrelation. Hyphotesis testing uses multiple linear regression, t test, f test of model accuraly and coeffisient of determinan.The inquiry of the brand image variable is valid, the inqury of the variable halal label is valid, the inqury of the variable advertising is valid, and the inqury of variable customer loyalty is valid also. The multicolonearity test no multicolonearity, hetereskedastisicity test no heterskedasticity, the autocorrelation test no autocorrelation, and normacility test is normacility. Research of result is: “brand image, halal label and advertising there are a significant effect on customer loyalty moreskin cosmetic product in Kedawung sub district Sragen regency”.
ANALISIS PENGARUH CITRA MEREK, PERSEPSI HARGA, KUALITAS PRODUK, DAN PROGRAM PROMOSI TERHADAP LOYALITAS PELANGGAN (Survei pada Pelanggan Madu Arbain di Surakarta) Sukarna, Sukarna; Suddin, Alwi; Sutarno, Sutarno
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This study aims to analyze the influence of brand image, product quality, price perception and promotion program of the loyalty of arbain honey customers in Surakarta. The population of this research is all arbain honey customers in all sub-districts in Surakarta city by using a sample of 100 respondents, which are limited to customers only by purposive sampling method. Data collection techniques using questionnaire instruments through testing validity and reliability. Processing data using spss version 21. Regression requirements test using classical assumption test while hypothesis testing using multiple linear regression test, t test, F test and coefficient of determination (R2). The test results using the t test can be concluded that brand image, product quality, and promotion program partially have a significant effect on the loyalty of arbain honey customers in Surakarta, with the three of p-value < 0.05. But based on the results of the t test also states that the perception of prices does not significantly influence the loyalty of arbain honey customers in Surakarta with a p-value of 0.309 > 0.05. The test results also show that the brand image has the most dominant influence on customer loyalty of arbain honey products in Surakarta with a regression coefficient of 0.320.
ANALISIS PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (Pada KSP Mekar Surya Karanganyar) Mustofa, Sahli; Suddin, Alwi; Wardiningsih, Suprihatmi Sri
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 13 No. 1 (2019): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This study aims to analyze (1) the direct effect of compensation and work motivation on job satisfaction, (2) the direct influence between compensation and work motivation and job satisfaction on performance, (3) the indirect effect of work performance and motivation on employee performance through job satisfaction. The population in this study were all KSP Mekar Surya Karanganyar employees. Data collection techniques using questionnaire instruments through testing validity and reliability. Regression requirements test using classical assumption test while hypothesis testing uses alanalysis path, t test, F test and coefficient of determination (R2). The results showed that (1) compensation and motivation had a positive and significant effect on employee job satisfaction with a value of p value of each < 0.05. (2) Compensation and job satisfaction have a positive and significant effect on performance with the value of p value of each < 0.05, but motivation does not have a significant effect on employee performance because the p value is 0.109 > 0.05. (3) job satisfaction is able to mediate the effect of compensation and motivation on employee performance.

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