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Manajemen Sumber Daya Manusia
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Articles 401 Documents
PENGARUH KEPUASAN KERJA DAN IKLIM PSIKOLOGI TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI Rahayu Triastity, Ajeng Ferdika Sari, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Abstract

This research aims to analyze the significance of the influence of jobsatisfaction and organizational commitment towards psychological climate.Analyze the significance of the influence of job satisfaction, organizationalcommitment and psychological climate against Organization CitizenshipBehavior. Analyse the influence of job satisfaction and psychological climateagainst Organization Citizenship Behavior that is mediated by thecommitment of the organization. The population in this study are allemployees of PT Tyfountex Indonesia staff of 91 people. The number ofsamples in this research as much as 91 employees, so it is a researchcensus. Methods of data collection were used: questionnaire. Technique ofdata analysis used the test of validity, reliability test, test the assumptions ofclassical, and path analysis. The results of the analysis of the data obtainedconclusions that: job satisfaction and psychological climate effect significantlyto organizational commitment. Job satisfaction, organizational commitmentand psychological climate effect significantly to Organization citizenshipbehavior of employees. Mediate the influence of organizational commitmentjob satisfaction and psychological climate against Organization citizenshipbehavior.Keywords: job satisfaction, organizational commitment, the psychologicalclimate, OCB 
PENGARUH KEPEMIMPINAN, MOTIVASI DAN PROFESIONALISME TERHADAP KINERJA KARYAWAN PT INDUSTRI KERETA API (PERSERO) DI MADIUN Sutarno, Eny Kusumawardhani, Amin Wahyudi &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This research aims to analyze the influence of leadership, motivationand professionalism of employees on performance of railway Industry PT(Persero) in Madiun. This study used a survey method, the type of data thedata used was qualitative and quantitative data, the source data used theprimary data and secondary data. The population in this research is theemployees of the railway Industry PT (Persero) in Madiun i.e. as many as848 employees. The number of samples in this research as much as 85employees, with sampling techniques using a purposive sampling. Methodsof data collection were used: questionnaire. Technique of data analysis usedthe test of validity, reliability test, test the assumptions of classical, andmultiple linear regression analysis, t-test, F-test and coefficient ofdetermination. The research results obtained the conclusion there is asignificant influence of leadership on performance of employees. There aresignificant effects of motivation on performance of employees. There is asignificant influence on performance of professionalism of employees.Keywords: leadership, motivation, professionalism, performance ofemployee
PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pengguna Jasa Layanan Kantor Pos Boyolali) Retno Susanti, Yessi Agustianti, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purpose of this study is to analyze (1) the influence of servicequality on customer satisfaction Post Office Boyolali. (2) the influence ofservice quality on customer loyalty of Post Office Boyolali. (3) the influence ofcustomer satisfaction on customer loyalty of Boyolali Post Office. (4) theinfluence of service quality on customer loyalty mediated by customersatisfaction. The research was conducted at Boyolali Post Office. Thepopulation of 432 people. Samples used as much as 20% of the totalpopulation of 130 respondents. Sampling technique with purposive sampling,and accidental sampling. Data collection techniques using questionnaires.Data analysis with path analysis model and mediation variable using SobelTest. The result of the research shows that service quality variable hassignificant influence to customer satisfaction. Quality of service has asignificant influence on customer loyalty. Customer satisfaction has asignificant influence on customer loyalty. Customer satisfaction is able tomediate the influence of service quality on customer loyalty.Keywords: Loyalty, satisfaction, service quality
PENGARUH KOMPETENSI, MOTIVASI, DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MODERATING DI KANTOR WILAYAH DIREKTORAT JENDERAL KEKAYAAN NEGARA JATENG DAN DAERAH ISTIMEWA YOGYAKARTA Rahayu Triastity, Martono, Amin Wahyudi &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purpose of this study are (1) Analyzing the significance of theinfluence of competence, motivation, organizational culture, andorganizational commitment to performance. (2) Analyzing the significance ofcompetence, motivational, and organizational culture influences moderatedby organizational commitment to performance variable. The purpose of thisstudy were (1) This type of research is quantitative research. This researchtakes place in the Regional Office of the Directorate General of State Assets(DJKN) Central Java and the Special Region of Yogyakarta. The populationof 300 employees is divided into 7 regions. Samples taken as many as 100employees divided into 7 areas, sampling with propotionate cluster randomsampling. Data completion technique with questionnaire Data analysistechnique with multiple linear regression analysis and MRAanalysis.Research result. (1) competence variables significantly influenceemployee performance. (2) variable of motivation have an effect on signifikanto employee performance. (3) organizational culture variables have asignificant effect on employee performance. (4) organizational commitmentvariable has a significant effect on employee performance. (5) The moderatevariable1 (the interaction between competence and organizationalcommitment) is not significant. (6) The moderate variable1 (the interactionbetween motivation and organizational commitment) is not significant. (7)The moderate variable1 (the interaction between organizational culture andorganizational commitment) is not significant.Keywords: competence, motivation, organizational culture, organizationalcommitment, employee performance 
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT INAP DENGAN PERSEPSI PASIEN SEBAGAI PEMEDIASI(Survei pada Pasien Rawat Inap Rumah Sakit Umum Daerah Sogaten Madiun) Sutarno, Erlina Susilorini, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
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This research aims to know the influence of the quality of service to thesatisfaction of the patient's inpatient care either directly or through themediation of perception Public Hospital patients in the area Sogaten the cityof Madiun. Sample taken based on random sampling of 10% of thepopulation of 96. Engineering data collection using the questionnaire throughthe test validity and reliability. Analytical techniques through the analysis ofthe path (path) with a classic assumption test. Of the validity of the testresults, the research instrument of the variable quality of service, patientsatisfaction and patient perception. Reliability test result is reliability. From aclassic assumption test, test, test multicolinearity escape heteroscedastisitypasses test, test and qualify autocorrelation normality test passes. Theresults of the analysis show that significant effect against service qualitysatisfaction of the patient. Quality of service effect significantly to perceptionsof patients. The patient's perception of the effect significantly to patientsatisfaction. The patient does not mediate the perception of service qualitytowards the satisfaction of inpatients in a general hospital area of SogatenTown of Madiun.Keywords: Quality of Service, Patient Satisfaction, Patient Perception 
PENGARUH CAPITAL ADEQUACY, LIQUIDITY RATIO, CREDIT RISK, OPERATIONAL EFFICIENCY, DEBT TO EQUITY RATIO DAN UKURAN PERUSAHAAN TERHADAP PERTUMBUHAN LABA BANK Rispantyo, Setya Budi Harsana, Y. Djoko Suseno &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purpose of this research is to analyze the significance effect ofcapital adequacy ratio, credit risk, operational efficiency, debt to equity ratioand size to bank profit growth. This type of research is empirical research ata conventional bank in Indonesia Stock Exchange. Sample 29 banks withpurposive sampling. Sources of data used secondary data in the form offinancial statements of banks listed in BEI period 2012 – 2016. Methods ofdata collection used documentation.Teknik data analysis used multiple linearregression. The results showed that the Capital Adequacy Ratio has nosignificant efffect on bank’s profit growth. Liquidity ratio has no significanteffect on bank profit growth. Credit risk has a significant effect on bank’sprofit growth. Operational efficiency has a significant effects on bank’s profitgrowth. Debt to equity ratio has no significant effect on bank’s profit growth.The firm size has a significant effect on bank’s profit growth.Keywords: CAR, liquidity ratio, credit risk, operational efficiency, DER, firmsize, profit growth
PENGARUH KUALITAS PRODUK, HARGA, PROMOSI TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN TOKO MAS SEMAR DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MODERASI Erni Widajanti, Dwi Abadi, Alwi Suddin &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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The purpose of this research are to analyze the significant impact ofproduct quality, price, promotion, and customer satisfaction on purchasedecision and to determine how customer satisfaction can moderate theproduct quality, price, and promotion on purchase decision. The aim of thisresearch is to give Toko Emas Semar Pasar Kalioso recommendation toincrease their revenue and to become a reference for other researchers. Thepopulation of this research are 100 customer of Toko Emas Semar PasarKalioso. This research using survey questionnaire method. The technique ofdata analysis of this research is multiple linear regression analysis, T-test, Ftest,coefficient determination, and absolute deviation. The result of thisresearch shows that the product quality does not affect significantly onpurchase decision of the costumers, the price affects significantly onpurchase decision of the costumers, promotion affects significantly onpurchase decision of the costumers, customer satisfaction affectssignificantly on purchase decision of the costumers, customer satisfactiondoes not moderate the effect of product quality on purchase decision of thecustomers, customer satisfaction does not moderate the effect of productquality on purchase decision of the customer, and customer satisfactionmoderates the effect of promotion on purchase decision of customer in TokoEmas Semar Pasar Kalioso.Keywords: Product Quality, Price, Promotion, Satisfaction, Purchase 
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN NASABAH DALAM MENINGKATKAN LOYALITAS NASABAH KREDIT (Studi Kasus pada Debitur Kredit Produktif di Bank Jateng KCP Jatipuro) Retno Susanti, Kusuma Febbry Andari, Y. Djoko Suseno &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 1 (2018): Manajemen Sumber Daya Manusia
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The purpose of this study is to analyze (1) the significance of affectingthe quality of service to customer satisfaction. (2) the significance of theinterest rate of credit on customer satisfaction. (3) the significance of theeffect of customer satisfaction on customer loyalty. (4) significance affectsthe quality of service to customer loyalty. (5) the significance of the effect oflending rate on customer loyalty. (6) customer satisfaction in mediationaffects the quality of service to loyalty. (7). customer satisfaction in mediatinginfluence. The research was conducted at Jateng KCP Jatipuro Bank.Population of 300 people. Sample of 60 people, with snowball samplingtechnique and convenience sampling technique. Data completion techniquewith questionnaire Technical analysis using path analysis model andmediation with Sobel Test. The results of research proved by quality.Significant to customer satisfaction, significant interest rates on customerloyalty, significant interest rates on customer loyalty, customer satisfactionvariables moderation influence service quality variables with customerloyalty, and customer satisfaction variables.Keywords: service quality, credit interest rate, satisfaction, loyalty 
PENGARUH SISTEM INFORMASI MANAJEMEN BERBASIS KOMPUTER TERHADAP USER PERFORMANCE DENGAN LOCUS OF CONTROL SEBAGAI VARIABEL MODERATING PADA KARYAWAN PD BPR BKK KARANGANYAR Mulyono, Erlina Sih Rahayu &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 2 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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This study aims to analyze effect of computer-based Management Information Systems on user performance and analyze the effect of computer-based Management Information Systems on user performance moderated locus of control in PD BPR BKK Karanganyar. This study using sample of 64 employees (end user computing). Data analysis using regression analysis and absolute residual-test. Conclusions 1) Computer-based Management Information System has a significant effect on user performance (2) locus of control moderates the relationship between computer-based Management Information Systems on user performance. Keywords: computer-based Management Information System, locus of control, user performance
ANALISIS PENGARUH KARAKTERISTIK INDIVIDU DAN KARAKTERISTIK ORGANISASI TERHADAP PENGEMBANGAN KARIER PEGAWAI PADA PT. ALAM DAMAI MITRA RAYA MAGETAN Rahayu Triastity, Anang Sujatmiko, Amin Wahyudi &
JURNAL MANAJEMEN SUMBER DAYA MANUSIA Vol. 12 No. 2 (2018): Manajemen Sumber Daya Manusia
Publisher : Universitas Slamet Riyadi

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Career development within a company is influenced by individual characteristics and organizational characteristics. This study aims to determine the effect of individual characteristics which include individual expertise and organizational characteristics which include organizational resources, organizational climate and organizational structure on employee career development at PT. Alam Damai Mitra Raya Magetan. The population in this study were 278 employees and used a sample of 139 respondents. Data collection methods using questionnaires, interviews and data analysis techniques used are validity and reliability testing; classical assumption test, multiple linear regression analysis; t test, F test and coefficient of determination (R²). The results showed that the regression results of independent variables (individual skills, organizational resources, organizational climate and organizational structure) with career development showed R² of 0,426. This means that 42,6% of variations in career development variables are explained by independent variables and the remaining 57,4% illustrates the existence of other free variations that are not observed in this study such as leadership and organizational support. Keywords: expertise, resources, organizational climate, structure, career development

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