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CommIT (Communication & Information Technology)
Published by Universitas Bina Nusantara
ISSN : 19792484     EISSN : 24607010     DOI : -
Core Subject : Science,
Computer Science & IT
Journal of Communication and Information Technology (CommIT) focuses on various issues spanning: software engineering, mobile technology and applications, robotics, database system, information engineering, artificial intelligent, interactive multimedia, computer networking, information system audit, accounting information system, information technology investment, information system development methodology, strategic information system (business intelligence, decision support system, executive information system, enterprise system, knowledge management), e-learning, and e-business (e-health, e-commerce, e-supply chain management, e-customer relationship management, e-marketing, and e-government). The journal is published in affiliation with Research Directorate, Bina Nusantara University in online and free access mode.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 10 Documents
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Search results for , issue "Vol. 16 No. 1 (2022): CommIT Journal" : 10 Documents clear
The Measurement of Information and Communication Technology Literacy: A Case Study of the Village Officials in Purbalingga Retno Waluyo; Fergyanto E. Gunawan; Ito Setiawan
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7118

Abstract

The application of e-government for agencies from the basic level, sub-district, aims to create single-united data to be accessed from sub-district to district and even national. Then, human resources capability in Information and Communication Technology (ICT) literacy is also essential to maximize the application of e-government. However, the implementation of egovernment in Purbalingga has not been carried out optimally due to the lack of use of computers and the Internet by village officials. The research aims to measure the level of ICT literacy of village officials and the correlation between computer literacy and Internet literacy. The research is a quantitative study using a survey method with the People Capability Maturity Model (P-CMM) concept. Around 108 village officials in Purbalingga are involved in the research. The results show that ICT literacy is still at level 2. It implies that the village officials use computers and the Internet many times with the same usage pattern to assist their jobs. In addition, the correlation between computer literacy and Internet literacy is positive and strong. It means that if computer literacy increases, Internet literacy will also increase. Therefore, it is concluded that village officials in Purbalingga are accustomed to doing daily activities using computers and the Internet with the same usage pattern.
Design and Implementation of a Wireless Sensor Network for Smart Greenhouse Controller Tung Le Van; Phuc Nguyen Thi; Phung Vo Minh; Le Do Thi; Huynh Le Cong; Tra Nguyen Thi Phuong
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7288

Abstract

Sensors play an essential role in gathering environmental information for greenhouse farming. Wireless sensor network creates and manages links between sensor blocks in the system. As a result, not only various environmental parameters can be collected, but the sensor location can also be flexibly deployed. Sensor blocks require low energy consumption and inexpensive implementation costs with typical operating conditions. The research has built a wireless sensor network based on open Radio Frequency (RF) technology. Each sensor block has a low deployment cost and operates independently via a solar-powered unit. A novel communication protocol is designed for the proposed sensor network. In addition, a greenhouse controller exploiting designed wireless sensor networks is also constructed to evaluate the practicality of the system. Sensor networks developed are intended to be applied to the existing agricultural greenhouses in the surveyed area. The greenhouse is medium-sized, and the system implemented in practice is for vegetable farming. As a result, the controller can connect to the Internet to serve IoT links and applications. Experimental results prove the practicality of sensor blocks and the stability and efficiency of the wireless sensor network. It helps to reduce deployment costs and improve applicability. In addition, the sensor blocks are designed and built with low energy consumption, which can be operated with a small solar power source.
Influence of Brand Awareness, Brand Association, Perceived Quality, and Brand Loyalty of Shopee on Consumers’ Purchasing Decisions Andi Supiyandi; Sri Hastjarjo; Yulius Slamet
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7583

Abstract

Shopping through e-commerce is one of the new tools in the current era. Various brands offer the large selection of products or services making shopping through e-commerce like shopping in the city center, but online. Currently, many e-commerce companies are running similar services because e-commerce is important to build a strong brand from the audience and shows the value of the products or services they offer. The aim of the research is to see how significant the influence of Shopee’s brand equity is on consumer purchasing decisions in Indonesia. The research applies a quantitative approach with linear regression analysis to see the causal relationship between variables, with the help of the SPSS 23 application for windows. Data are collected by distributing structured questionnaires online to 100 respondents from various segments of age, gender, and area of residence. The results show that the variables of brand equity including brand awareness, perceived quality, and brand loyalty have an influence on consumer purchasing decisions. However, brand association has no effect on purchasing decision. The most influential variable on purchasing decisions is brand loyalty from all the variables used. Moreover, it is suggested that Shopee application managers should pay more attention to factors that affect brand equity since it has a positive and significant influence on online purchasing decisions.
The Intention to Use Blockchain in Indonesia Using Extended Approach Technology Acceptance Model (TAM) Upayana Wiguna Eka Saputra; Gede Sri Darma
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7609

Abstract

Globalization has quickly transformed the economy and society, marked by the rapid integration of data and information, supply chains, and increasingly huge use of technology. The research aims to analyze the level of intention to use blockchain in Indonesia, especially the My-T Wallet developed by Tokoin using the Extended Technology Acceptance Model (TAM) approach. The research modifies the TAM by adding other variables that play an essential role in making decisions about using blockchain. The target population is that the respondents at least know about blockchain developments, in this case, My-T Wallet from Tokoin. The research obtains as many as 103 respondents who fill out the questionnaire through the purposive sampling technique. The data are collected through online surveys and analyzed using the Structural Equation Model (SEM) approach with the SmartPLS software. The findings highlight that the perception of the usefulness of the My-T Wallet application is most strongly influenced by public influence. Meanwhile, perceived ease of use is most influenced by the user interface in My-T Wallet. Then, the intention to use My-T Wallet application is strongly influenced by users’ positive behavior. On the other hand, the level of trust of application users must continuously be increased by paying more attention to government regulations and security aspects.
Evaluation of Customer Satisfaction on Indonesian Banking Chatbot Services During the COVID-19 Pandemic Jeffrey Arief Mulyono; Sfenrianto Sfenrianto
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7813

Abstract

The new normal lifestyle during the COVID-19 pandemic encourages every individual to change their behavior towards digital transformation. A banking chatbot is one of the financial technologies promoted by the banking industry to meet the needs of its customers during the pandemic. However, there is still a gap between the quality of the developed chatbot service and customer expectations. The research is conducted to evaluate the factors that affect customer satisfaction with Indonesian banking chatbot services during the COVID-19 pandemic. Data are collected through filling out questionnaires by 222 respondents using the snowball sampling technique. Only 100 respondents are selected and fit into the research criteria consisting of them who domicile in the JABODETABEK area and experience using Indonesian banking chatbot services. The number of respondents used as many as 100 people is also determined based on the ten times rule method and Slovin method. The variables analyzed in the research are system quality, information quality, service quality, trust, perceived value, situational factor, and personal factor. Each variable is observed for its effect on the intention to use and customer satisfaction in using Indonesian banking chatbot services. Then, the obtained data are analyzed using PLS-SEM. The results indicate that system quality, service quality, and information systems significantly positively affect customer satisfaction using Indonesian banking chatbot services. Moreover, information quality and personal factor also affect intention to use Indonesian banking chatbot services significantly and positively. The results are expected to recommend the banking industry to develop banking chatbot services to increase customer satisfaction and intention to use banking chatbot services.
Understanding Business Intelligence and Analytics System Success from Various Business Sectors in Indonesia Sevenpri Candra; Ambi Nainggolan
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7849

Abstract

Many studies have shown the impact of the Business Intelligence and Analytics (BI&A) system on decision-making. Many organizations have invested heavily in BI technology and the growth of analytical skills and made the BI&A system a strategic priority over the last eight years by citing it as the largest IT investment. The research aims to determine the relevant constructs contributing to the organization’s BI&A system success. Survey research is applied to collect quantitative data for the research questions. The questionnaire is developed in English, which is translated into bahasa Indonesia later. The research obtains 208 decision-makers who use and utilize the BI&A system in various business sectors in Indonesia to achieve this goal. Then, PLS-SEM is used for measurement validation and hypothesis testing. About 8 out of 11 hypothesized relationships between 7 success factors are significantly supported. The findings demonstrate that the model constructs significantly improve decision-making quality in the BI&A system environment. Service quality is found to be the highest predictor of system use. Meanwhile, information quality is the highest predictor of user satisfaction. The research presents practical implications for organizations to adopt the essential factors of BI&A system finding to realize organizational success. Moreover, organizations that have already implemented the BI&A system can use the research as a theoretical basis to measure the ability of the BI&A system to improve decision-making quality.
The Resistance to Adopting Online Marketplace: The Influence of Perceived Risk and Behavioral Control of Small and Medium Enterprises in Indonesia Dwipuspa Ramadhanti Santoso; Putu Wuri Handayani; Fatimah Azzahro
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7858

Abstract

To date, the number of e-commerce applications in Indonesia keeps increasing. However, the adoption rate amongst Small and Medium Enterprises (SMEs) is still around 13%. Thus, the research aims to analyze the factors that affect small and medium enterprises’ resistance to adopting online marketplaces in Indonesia by applying the technological-organizationalenvironmental framework, the diffusion of innovations theory, and the innovation resistance model. The respondents are 356 owners of SMEs in Indonesia who have sold their products online through social media or marketplace. The research applies a quantitative approach using an online questionnaire and interview. Then, the covariance-based structural equation modeling method is applied to analyze the data. In addition, the research interviews five SME representatives to gain further understanding and information for the rejected hypothesis. The results show that perceived complexity, owners’ self-efficacy, and enabling conditions are proven to affect perceived behavioral control. Perceived complexity is also shown to affect perceived risk. On the other hand, government support does not affect perceived behavioral control. It is also found that perceived risk and behavioral control affect resistance to adopting online marketplaces. The findings provide recommendations to overcome this situation, such as the simplification of online marketplace features for sellers and improvements in the digital literacy of the owners of SMEs.
Understanding Mobile Payment Continuance in Indonesia: A Brand Equity Perspective Continuance Model Raden Roro Fosa Sarassina
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7882

Abstract

As the Indonesian government promotes cashless transactions, more and more efforts are put to make people adopt and keep using electronic money, including mobile payment (m-payment). The research focuses on investigating factors that influence people’s intention to keep using m-payment using two robust theories in the continuance intention: Technology of Acceptance Model (TAM) and Expectation Confirmation Model (ECM). Despite the robustness, the two models do not consider the user’s judgement of the issuer’s brand influence, which is reflected through its brand equity. Then, to fill this gap, A Continuance Model-Brand Equity Perspective (CMBEP) is proposed. The research applies a quantitative approach to validate the model. The data are collected using an online questionnaire to m-payment users. Then, Structural Equation Modelling (SEM) with SmartPLS software test the four hypotheses. Based on the analysis of 420 respondents, it is found that all the hypothesis is supported, and the model is validated. It shows the strongest to weakest relationships: perceived usefulness to satisfaction, perceived ease of use to satisfaction, satisfaction to continuance intention, and brand equity to continuance intention. The findings shed light on m-payment issuers for not only focusing on creating satisfaction for their users but also building a brand with strong equity.
Securing Medical Records of COVID-19 Patients Using Elliptic Curve Digital Signature Algorithm (ECDSA) in Blockchain Andi Andi; Carles Juliandy; Robet Robet; Octara Pribadi
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7958

Abstract

The rapid and dangerous spread of COVID-19 has forced governments in various countries to provide information on patients’ medical records to the public in the context of prevention. Meanwhile, patients’ medical records are vital and confidential because they contain patients’ privacy. Changing and falsifying a patient’s medical record leads to various dangerous consequences, such as mishandling which results in the patient’s death. From these problems, the research introduces a new model with a combination of blockchain technology and the Elliptic Curve Digital Signature Algorithm (ECDSA) to secure the medical records of COVID-19 patients. This model is an improvement from the model and framework proposed by previous researchers. The proposed model consists of two big parts (front and back end). Then, the simulations are carried out to measure and prove the level of security of blockchain technology in securing patient medical records. The research results show that the ECDSA algorithm can protect patients’ medical records from being opened by unauthorized parties. Then, blockchain technology can prevent changes or manipulation of patient medical records because the information recorded on the blockchain network is impossible to change and will be immutable. The research has successfully introduced a new model in securing patient medical records.
Mobile Application Characteristics and User Perspective in Smart Healthcare Service Applications Ni Ketut Dewi Ari Jayanti; Evi Triandini; Gde Sastrawangsa; Ni Wayan Deriani
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.8015

Abstract

The current COVID-19 pandemic has an impact on accelerating the digital transformation of various sectors in Indonesia, one of which is the health sector. Hence, many mobile applications of smart healthcare service have been developed, which can be a solution for people to get better health services. The aim of the research is to evaluate the mobile application (SpeedId and SpeedQ) for smart healthcare service based on the user perspective and the characteristics of the mobile application. The research is an analytic observational study that contains five stages of research. There are 64 respondents in the research using a questionnaire as data collection tool. Then, through a literature review, seven variables are determined, and a research model is proposed. The evaluation of the mobile application characteristics includes the operating system and network availability as independent variables and response time, responsiveness, and interface accessibility as dependent variables. Meanwhile, evaluating user perspective consists of respondents’ gender and education as independent variables and duration and ease of use as dependent variables. From the mobile application characteristics, the results show that operating system and network availability do not significantly affect all dependent variables. From the user perspective, gender only significantly affects the duration variable. Meanwhile, education significantly impacts the duration and the ease of use.

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