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CommIT (Communication & Information Technology)
Published by Universitas Bina Nusantara
ISSN : 19792484     EISSN : 24607010     DOI : -
Core Subject : Science,
Computer Science & IT
Journal of Communication and Information Technology (CommIT) focuses on various issues spanning: software engineering, mobile technology and applications, robotics, database system, information engineering, artificial intelligent, interactive multimedia, computer networking, information system audit, accounting information system, information technology investment, information system development methodology, strategic information system (business intelligence, decision support system, executive information system, enterprise system, knowledge management), e-learning, and e-business (e-health, e-commerce, e-supply chain management, e-customer relationship management, e-marketing, and e-government). The journal is published in affiliation with Research Directorate, Bina Nusantara University in online and free access mode.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 478 Documents
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Evaluation on User Perception Effect based on Interaction Techniques in the Stereoscopic Environment Dino Caesaron; Rio Prasetyo Lukodono; Yunita Nugrahaini Safrudin
CommIT (Communication and Information Technology) Journal Vol. 15 No. 2 (2021): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v15i2.7021

Abstract

The interaction of user performance with three-dimensional (3D) objects has become an important issue in the recent development of virtual reality applications. Additionally, the basic conviction of current Virtual Reality (VR) supports the development of the viable interface between humans and machines. The research focuses on the user’s interaction technique by considering two approaches (direct and indirect interaction techniques) for the users while interacting with threedimensional objects. Numerous possible uses can benefit from virtual reality by considering a few fundamental visual and cognitive activities in the Virtual Environment (VE), such as the interpretation of space that users of clear and indirect perception are not well established. The experiment is performed in a stereoscopic environment using a reciprocal tapping task. Participants are expected to use direct pointing as well as indirect cursor techniques to select a stereoscopic spherical target. The results show that, in the sense of a direct interaction technique, user recognition of an object appears to converge in the center of a simulated area. Unfortunately, this convergence is not demonstrated in the indirect cursor situation. The pointing estimation from the users is more accurate when using the indirect interaction approach. The findings provide an understanding of the interaction characteristics done by the users in the stereoscopic environment. Importantly, developers of a virtual environment may use the result when developing effective user interface perception in specific interaction techniques.
Decision Support System Design Model for Choosing Effective Learning Method in Higher Education Institution Trisna Febriana; Arif Budiarto
CommIT (Communication and Information Technology) Journal Vol. 15 No. 2 (2021): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v15i2.6668

Abstract

In an educational institution, especially higher education, producing qualified graduates is the highest priority achievement. The quality of the graduates is highly dependent on the applied learning method. However, sometimes universities have difficulty in determining appropriate learning for their students. Determination of this decision requires a tool that can facilitate decisionmakers in analyzing all the considerations in choosing decisions. Another challenge is when the decision is shared among multiple stakeholders with equal contribution. It consequently creates a need for a mechanism that can provide an equal contribution for each stakeholder. The research tries to create a model to design a tool that can determine the decisions that need to be taken. This model is built with the Multi-Criteria Decision Analysis (MCDA) approach. MCDA is selected because it can be implemented in a collaborative ecosystem where multiple stakeholders are involved. Then, a literature study is conducted to determine the attributes and decision-making parameters. In addition, the primary data derived from interviews to a total of 40 respondents consisting of students, lecturers, and staff are taken into consideration to complete the literature study. The literature review and interview output are then translated to some parameters that influence an effective learning system. The result shows that this model can be used as a reference in developing a web-based application as an implementation of MCDA.
Universal Face Recognition Using Multiple Deep Learning Agent and Lazy Learning Algorithm Kenny Vincent; Yosi Kristian
CommIT (Communication and Information Technology) Journal Vol. 15 No. 2 (2021): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v15i2.6688

Abstract

Mainstream face recognition systems have a problem regarding the disparity of recognizing faces from different races and ethnic backgrounds. This problem is caused by the imbalances in the proportion of racial representations found in mainstream datasets. Hence, the research proposes using a multi-agent system to overcome this problem. The system employs several face recognition agents according to the number of races that are necessary to make data encodings for the classification process. The first step in implementing this system is to develop a race classifier. The number of races is arbitrary or determined differently in a caseby-case scenario. The race classifier determines which face recognition agent will try to recognize the face in the query. Each face recognition agent is trained using a different dataset according to their assigned race, so they have different parts in the system. The research utilizes lazy learning algorithms as the final classifier to accommodate a system with the constant data flow of the database. The experiment divides the data into three racial groups, which are black, Asian, and white. The experiment concludes that dividing face recognition tasks based on racial groups into several face recognition models has better performance than a single model with the same dataset with the same imbalances in racial representation. The multiple agent system achieves 85% on the Face Recognition Rate (FRR), while the single pipeline model achieves only 80.83% using the same dataset.
General Cybersecurity Maturity Assessment Model: Best Practice to Achieve Payment Card Industry-Data Security Standard (PCI-DSS) Compliance Khairur Razikin; Agus Widodo
CommIT (Communication and Information Technology) Journal Vol. 15 No. 2 (2021): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v15i2.6931

Abstract

The use of technology in the era of the Industrial Revolution 4.0 is essential, marked by the use of technology in the economy and business. This situation makes many companies in the payment sector have to improve their information technology security systems. In Indonesia, Bank Indonesia and the Financial Services Authority (Otoritas Jasa Keuangan - OJK) are agencies that provide operational permits for companies by making Payment Card Industry-Data Security Standard (PCI-DSS) certification as one of the requirements for companies to obtain operating permits. However, not all companies can easily get PCI-DSS certification because many companies still do not meet the PCI-DSS requirements. The research offers a methodology for measuring the level of technology and information maturity using general cybersecurity requirements adopted from the cybersecurity frameworks of CIS, NIST, and Cobit. Then, the research also performs qualitative calculations based on interviews, observations, and data surveys conducted on switching companies that have been able to implement and obtain certification. PCI-DSS to produce practical cybersecurity measures, in general, can be used as a measure of the maturity of technology and information security. The results and discussion provide a model assessment tool on the procedures and requirements needed to obtain PCI-DSS certification. The maturity level value of PT XYZ is 4.0667 at maturity level 4, namely quantitatively managed, approaching level 5 as the highest level at maturity level.
Enhanced Financial Business Competitiveness by Leveraging Technology and Innovation Suwinto Johan
CommIT (Communication and Information Technology) Journal Vol. 15 No. 2 (2021): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v15i2.6968

Abstract

The financial industry has developed rapidly with the emergence of financial technology companies. Moreover, the use of technology in the financial industry has developed rapidly. However, conventional financial companies face tough challenges in doing business. They have to adopt the technology to survive. The adoption of technology will increase the competitiveness of established financial companies against financial technology companies. The research aims to analyze the impact of technology on improving the work process of established financial companies. It examines the business model of established financial companies and financial technology companies. The work process is almost identical for all companies. The research applies a qualitative method. The chosen companies are multi-purpose financing for the purchase of two-wheeled and four-wheeled motorized vehicles. The total number of companies involved in the research is four companies. The result concludes that conventional consumer finance companies need to adopt technology into the work process to compete with financial technology companies. Technologies that can be used are Artificial Intelligence (AI), automation job allocation, chatbot, and face recognition. The work process is reviewed by digitizing, eliminating, and moving. Then, technology adoption will require a large investment. Hence, consumer finance companies can collaborate with technology companies, including financial technology companies.
The Measurement of Information and Communication Technology Literacy: A Case Study of the Village Officials in Purbalingga Retno Waluyo; Fergyanto E. Gunawan; Ito Setiawan
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7118

Abstract

The application of e-government for agencies from the basic level, sub-district, aims to create single-united data to be accessed from sub-district to district and even national. Then, human resources capability in Information and Communication Technology (ICT) literacy is also essential to maximize the application of e-government. However, the implementation of egovernment in Purbalingga has not been carried out optimally due to the lack of use of computers and the Internet by village officials. The research aims to measure the level of ICT literacy of village officials and the correlation between computer literacy and Internet literacy. The research is a quantitative study using a survey method with the People Capability Maturity Model (P-CMM) concept. Around 108 village officials in Purbalingga are involved in the research. The results show that ICT literacy is still at level 2. It implies that the village officials use computers and the Internet many times with the same usage pattern to assist their jobs. In addition, the correlation between computer literacy and Internet literacy is positive and strong. It means that if computer literacy increases, Internet literacy will also increase. Therefore, it is concluded that village officials in Purbalingga are accustomed to doing daily activities using computers and the Internet with the same usage pattern.
Design and Implementation of a Wireless Sensor Network for Smart Greenhouse Controller Tung Le Van; Phuc Nguyen Thi; Phung Vo Minh; Le Do Thi; Huynh Le Cong; Tra Nguyen Thi Phuong
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7288

Abstract

Sensors play an essential role in gathering environmental information for greenhouse farming. Wireless sensor network creates and manages links between sensor blocks in the system. As a result, not only various environmental parameters can be collected, but the sensor location can also be flexibly deployed. Sensor blocks require low energy consumption and inexpensive implementation costs with typical operating conditions. The research has built a wireless sensor network based on open Radio Frequency (RF) technology. Each sensor block has a low deployment cost and operates independently via a solar-powered unit. A novel communication protocol is designed for the proposed sensor network. In addition, a greenhouse controller exploiting designed wireless sensor networks is also constructed to evaluate the practicality of the system. Sensor networks developed are intended to be applied to the existing agricultural greenhouses in the surveyed area. The greenhouse is medium-sized, and the system implemented in practice is for vegetable farming. As a result, the controller can connect to the Internet to serve IoT links and applications. Experimental results prove the practicality of sensor blocks and the stability and efficiency of the wireless sensor network. It helps to reduce deployment costs and improve applicability. In addition, the sensor blocks are designed and built with low energy consumption, which can be operated with a small solar power source.
Influence of Brand Awareness, Brand Association, Perceived Quality, and Brand Loyalty of Shopee on Consumers’ Purchasing Decisions Andi Supiyandi; Sri Hastjarjo; Yulius Slamet
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7583

Abstract

Shopping through e-commerce is one of the new tools in the current era. Various brands offer the large selection of products or services making shopping through e-commerce like shopping in the city center, but online. Currently, many e-commerce companies are running similar services because e-commerce is important to build a strong brand from the audience and shows the value of the products or services they offer. The aim of the research is to see how significant the influence of Shopee’s brand equity is on consumer purchasing decisions in Indonesia. The research applies a quantitative approach with linear regression analysis to see the causal relationship between variables, with the help of the SPSS 23 application for windows. Data are collected by distributing structured questionnaires online to 100 respondents from various segments of age, gender, and area of residence. The results show that the variables of brand equity including brand awareness, perceived quality, and brand loyalty have an influence on consumer purchasing decisions. However, brand association has no effect on purchasing decision. The most influential variable on purchasing decisions is brand loyalty from all the variables used. Moreover, it is suggested that Shopee application managers should pay more attention to factors that affect brand equity since it has a positive and significant influence on online purchasing decisions.
The Intention to Use Blockchain in Indonesia Using Extended Approach Technology Acceptance Model (TAM) Upayana Wiguna Eka Saputra; Gede Sri Darma
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7609

Abstract

Globalization has quickly transformed the economy and society, marked by the rapid integration of data and information, supply chains, and increasingly huge use of technology. The research aims to analyze the level of intention to use blockchain in Indonesia, especially the My-T Wallet developed by Tokoin using the Extended Technology Acceptance Model (TAM) approach. The research modifies the TAM by adding other variables that play an essential role in making decisions about using blockchain. The target population is that the respondents at least know about blockchain developments, in this case, My-T Wallet from Tokoin. The research obtains as many as 103 respondents who fill out the questionnaire through the purposive sampling technique. The data are collected through online surveys and analyzed using the Structural Equation Model (SEM) approach with the SmartPLS software. The findings highlight that the perception of the usefulness of the My-T Wallet application is most strongly influenced by public influence. Meanwhile, perceived ease of use is most influenced by the user interface in My-T Wallet. Then, the intention to use My-T Wallet application is strongly influenced by users’ positive behavior. On the other hand, the level of trust of application users must continuously be increased by paying more attention to government regulations and security aspects.
Evaluation of Customer Satisfaction on Indonesian Banking Chatbot Services During the COVID-19 Pandemic Jeffrey Arief Mulyono; Sfenrianto Sfenrianto
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7813

Abstract

The new normal lifestyle during the COVID-19 pandemic encourages every individual to change their behavior towards digital transformation. A banking chatbot is one of the financial technologies promoted by the banking industry to meet the needs of its customers during the pandemic. However, there is still a gap between the quality of the developed chatbot service and customer expectations. The research is conducted to evaluate the factors that affect customer satisfaction with Indonesian banking chatbot services during the COVID-19 pandemic. Data are collected through filling out questionnaires by 222 respondents using the snowball sampling technique. Only 100 respondents are selected and fit into the research criteria consisting of them who domicile in the JABODETABEK area and experience using Indonesian banking chatbot services. The number of respondents used as many as 100 people is also determined based on the ten times rule method and Slovin method. The variables analyzed in the research are system quality, information quality, service quality, trust, perceived value, situational factor, and personal factor. Each variable is observed for its effect on the intention to use and customer satisfaction in using Indonesian banking chatbot services. Then, the obtained data are analyzed using PLS-SEM. The results indicate that system quality, service quality, and information systems significantly positively affect customer satisfaction using Indonesian banking chatbot services. Moreover, information quality and personal factor also affect intention to use Indonesian banking chatbot services significantly and positively. The results are expected to recommend the banking industry to develop banking chatbot services to increase customer satisfaction and intention to use banking chatbot services.

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