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INDONESIA
Manajemen Bisnis Kompetensi
Published by Universitas Kristen Krida Wacana
ISSN : -     EISSN : -     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Arjuna Subject : -
Articles 139 Documents
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PENGARUH BUDAYA ORGANISASI, MOTIVASI KERJA, LINGKUNGAN KERJA DAN INSENTIF TERHADAP KINERJA PEGAWAI DENGAN KEPEMIMPINAN SEBAGAI VARIABEL INTERVENING DI BANK CIMB SEMARANG Tampubolon, Lambok D.R.
Manajemen Bisnis Kompetensi Vol. 11 No. 01 Januari - Juni 2016
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ABSTRACTThis study takes the object at Bank CIMB Semarang using respondents are employees who work at the bank intended to determine employee performance and the factors that affect employee performance. The purpose of this study was to determine the influence of organizational culture, work motivation, work environment and incentives to employee performance with leadership as an intervening variable in Bank CIMB Semarang. Samples are partially or vice studied in the population. Sample collection techniques using the cen­sus sampling is done to all regular employees who are still actively working at Bank CIMB Semarang as many as 73 people. Results of testing the first hypothesis which states that there is a positive influence of organizational culture on employee performance with leader­ship as an intervening variable, accepted. Results of testing the second hypothesis which states that there is a positive influence between work motivation on employee performance with leadership as an intervening variable, accepted. Results of testing the third hypothesis which states that there is a positive influence between work environment to employee per­formance with leadership as an intervening variable, accepted. Results of testing the fourth hypothesis which states that there is a positive influence between incentives to employee performance with leadership as an intervening variable, accepted. The fifth hypothesis test results stating that there is a positive influence between the leadership of the performance of employees, received. The suggestions can be submitted is Chairman of Bank needs to improve the culture in the organization to cultivate innovation employees to the company’s progress, the culture of gift ideas that help solving problems in the company, working pro­cedures done well, the selection of hiring done selectively and the guarantee of the quality of work employees. Leaders need to increase the motivation of employees by providing a challenge to the employee in completing the work, the suggestions and new ideas from employees, the work carried out employees in accordance with the expectations of leader­ship, lack of respect for employees who experienced employees trying to do a search of new things to help other employees and the existence of a good rapport with other employ­ees. Leaders need to improve the working environment of employees by means of lighting conditions need to be considered, the cleanliness of the room needs to be maintained, the neatness of the rooms need to be considered, and the existence of good relations between employees and management. Bank leaders also need to consider reasonable incentives and provide additional bonuses, commissions and overtime pay in accordance with the workload of employees.Keywords: budaya organisasi, motivasi kerja, lingkungan kerja dan insentif terhadap kinerja pegawai dengan kepemimpinan
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN PEMBELIAN KUE SORABI HIJAU RENGASDENGKLOK Sutrisyo, Herdwin Eka; Tecoalu, Melitina
Manajemen Bisnis Kompetensi Vol. 11 No. 01 Januari - Juni 2016
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ABSTRACTThis study aimed to analyze the factors that influence purchasing decisions Kue Sorabi Hijau Rengasdengklok. Purchasing decisions is important to be noticed by an UKM or a company to determine the factors that are considered by consumers or buyers. The data of this research was obtained from the primary data questionnaire. The sampling technique of this research is non probability sampling with the method of purposive sampling. The analysis technique used in this research are validity test, reliability test, classic assumptions test, multiple linear regression analysis, and hypothesis test including coefficient of determination (R2), the parameter partial test (t test) and Anova test (F test). The result of analysis using simultaneous test (F test) indicates that the variable price, brand image, product quality, location and word of mouth simultaneously / together have a positive effect of the purchase decision variables. The result of analysis using partial tests (t test) can be seen that price and word of mouth does not ffect the purchase decision, while brand image, product quality, and location have positive effect on purchasing decisions Kue Sorabi Hijau Rengasdengklok. The result of analysis using coefficient of determination (R2) the value Adjusted R Square of 0.685. This value means that 68.5% variable purchase decision can be explained from variable price, brand image, product quality, location and word of mouth, while 31.5% of purchase decisions is explained by others variable that excluded in this research.Keywords: Price, Brand Image, Product Quality, Location, Word of Mouth, Buying Decision
EFEK MODERASI UKURAN PERUSAHAAN PADA PENGARUH GOOD CORPORATE GOVERNANCE TERHADAP NILAI PERUSAHAAN (Studi pada Perusahaan-Perusahaan Emiten yang Terdaftar Pada LQ 45 Periode Agustus 2014 s/d Januari 2015) Surjadi, Christy; Tobing, Rudolf L.
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT Firm value is certain conditions as an overview of public trust in a company that can be seen from the quality of the profit generated. However, earnings quality assessment information often does not reflect the actual company performance. This research method uses descriptive research with causative approach. The objects of this research are companies which listed in LQ45 index, and data collection techniques using secondary data from the Indonesia Stock Exchange website. Data analysis technique used is ordinary least square with interaction/moderated regression analysis. The result of this research shows that the size of board of directors has no significant positive effect on the firm value. The size of company assets does not significantly moderate the positive effect of the size of the board of directors to the firm value. There are significant positive influences of the independent board size and the size of audit committee to the firm value. Finally, the size of company assets significantly moderate the positive effect of independent board size and the size of the audit committee to the firm value. Keywords: good corporate governance, size of company assets, firm value, audit committe, moderated regression analysis, LQ45
EKSPOSUR NILAI TUKAR DOLAR (US$) PADA PERUSAHAAN MULTINASIONAL DI INDONESIA Mata, Vivilia Wulandari Tarru; Pangeran, Perminas
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT This research was intended to test the dollar (US$) foreign exchange exposure towards the multinational company in Indonesia. This research used theory of hedging policy about the foreign exchange exposure. Foreign exchange exposure could be explained by the company’s internal variables, which are size, dividend payout ratio (DIV), quick ratio (QR), a market-to-book equity ratio (MBE) and long-term debt ratio (DE). The results showed that the dividend payout ratio and market-to-book equity ratio had an influence on the level of foreign exchange exposure. Keywords: foreign exchange exposure, hedging
PENGARUH FAKTOR INTERNAL DAN EKSTERNAL BANK TERHADAP KINERJA KEUANGAN PADA BANK UMUM DI INDONESIA Lestari, Henny Setyo; Aprilriani, Giya
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT Research aims to determine the influence of significant internal and external factors that affect the performance of bank commercial bank in Indonesia. This research is use purposive sampling method to classify the company that will be sample analysis 20 banks was passed some criteria to be the samples of this research. The statistical method used is multiple regression with eviews 9. The dependent variable used is Return On Equity (ROE) and Economic Value Added (EVA). Independent variables used are Capital Adequacy Ratio (CAR), Asset Quality (ASQ), Deposits (TDTA), Efficiency (EFF), Operating efficiency (OPEFF), Inflation (INF) and Gross Domestic Product (GDP). The results show that there is a negatif influence between Capital Adequacy Ratio on the  Return On Equity. And there is a positive influence between Economic Growth on the Return On Equity. Asset Quality, Deposits, Efficiency, Operating efficiency, Inflasi insignificant on the Return On Equity. Asset Quality have a positive influence on the Economic Value Added (EVA). And Operating efficiency have a negative influence on the Economic Value Added. Capital Adequacy Ratio, Deposits, Efficiency, Inflasi dan Economic Growth insignificant on the Economic Value Added. Keywords: asset quality, capital adequacy ratio, deposits, efficiency, inflasi, operating efficiency, economic growth
STUDI PERBANDINGAN PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN RESTORAN CEPAT SAJI Anwar, Roseline Mannuela
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT Fast food restaurants is an obvious example of the hybrid product which shows the mix of tangible goods and intangible service. In a fast food restaurant, customers not only buy and consume food from the restaurant, but they also getting the services provided by the restaurant. This shows that there is a combination between products (tangible) and services (intangible) in a fast food restaurant industry. Customer satisfaction can be determined by the quality of the products (food) and the services provided by the restaurant. The purpose of this study was to examine the effect of product quality and service quality on customer satisfaction in fast food restaurants mediated by value perception and price perception. In this study, researcher will compare the two models, which is the model of product quality and service quality models. This research is rarely to do, especially comparing two model in marketing research. The non-probability sampling method with convenience sampling technique was used to determine the sample of respondents. At the first step, the full model was tested using Covariance-Based Structural Equation Modelling (CB-SEM) and produced unacceptable goodness of fit indices. However, the statistic test of two separated models shows that the product quality has higher significant effect on customer satisfaction of fast food restaurant mediated by both perceived value and perceived price than the effect of service quality. The study also shows that the perceived value has more important role as mediating variable than the role of perceived price. Keywords: product quality, service quality, value perception, price perception, customer satisfaction.
PENGARUH STRUKTUR MODAL DAN LIKUIDITAS TERHADAP PROFITABILITAS PADA USAHA KECIL DAN MENENGAH DI INDONESIA Margaretha, Farah; ., Khairunisa
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT The problem of this research was the small and medium enterprises (SMEs) have an important and strategic role in the Indonesian economy, it is important to know the factors that affect the profitability of SMEs. The objectives of this research were to determine whether there are influencesof capital structure (DER) and liquidity (CR) to profitability (ROA) and (ROE) on SMEs. The methodology of this research was multivariate linear regression analysis method. The samples were 57 SMEs which part of index Pefindo in 2010-2014. Finding and contribution in this research was showed that the capital structure of the significant negative effect on profitability (ROA), but the capital structure does not significantly influence (ROE). While liquidity has no significant effect on profitability in this case (ROA) and (ROE). Implication of this research was managerials have to increase their retained earning for operating cost and continue to improve its efforts in managing the company’s capital structure as efficiently and effectively as possible in order to achieve the desired level of profitability, and use the retained earnings to reduce the use of a large debt from third parties for the company’s operations. Keywords: capital structure, index pefindo, liquidity, profitability, small and medium enterprises
THE EFFECT OF CUSTOMER RELATIONSHIP MANAGEMENT AND QUALITY OF SERVICE PERCEIVED, IMAGE AND IMPLICATION ON CUSTOMER TRUST TO CHOOSE HOTEL STAR FOUR AND FIVE IN DKI JAKARTA ., Mulyati
Manajemen Bisnis Kompetensi VOL. 11 NO. 02 JULI-DESEMBER 2016
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ABSTRACT This study was conducted at four and five star hotels in Jakarta. The purpose of this study was to determine the effect of Customer Relationship Management and Service Quality, image individually (partial) or jointly (simultaneously) and its implications on Customer Trust Four and Five Star Hotels in Jakarta. The research problem is formulated in 7 hypotheses were tested using SEM analysis tools 8:30 LISREL program with 310 respondents, it is concluded as follows: Customer Relationship Management proved a small but not significant effect t < 2 (0.68 < 2) to Hotel image. Quality of Service perceived proved positive and significant effect on the image Hotel. Customer Relationship Management and Service Quality together proved to be a positive and significant effect on the image Hotel. Customer Relationship Management proved positive and significant effect on customer confidence. Service Quality proved positive and significant effect on customer confidence. Hotel Image proved significant influence but not t < 2 (1.06 <2) of the Customer Trust. Customer Relationship Management and Service Quality perceived and Hotel image together proved to be a positive and significant effect on customer confidence. Keywords: customer relationship management, perceived service quality, hotel image and customer trust
PENDEKATAN SOCIAL DILEMMA PADA KAJIAN EKONOMI, MANAJEMEN, DAN BISNIS Siswanto, Bambang
Manajemen Bisnis Kompetensi VOL. 12 NO. 01 JANUARI-JUNI 2017
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ABSTRACTMost of the research is done to get interaction solutions that are social dilemma. At first the social dilemma was a study of the field of psychology, but now has been growing in other fields such as economics, management, business, accounting, social, computer and decision-making techniques, even ecological and evolutionary biology. The focus of the study on economics, management, and business is how to increase the desire of economic agents, management decision makers, and business people to choose cooperative strategies. The results of the literature review show openness and communication is a solution that empirically managed to improve cooperation. Keywords: social dilemma, cooperation, communication
Studi Deskriptif Manajemen Konflik Pada Studi Psikososial Mengenai Gaya Resolusi Konflik Pasangan Suami-Istri Berumur 20-40 Tahun di Gereja Kristen Indonesia Maulana Yusuf Bandung Levitania, Lydia Fransiska
Manajemen Bisnis Kompetensi VOL. 12 NO. 01 JANUARI-JUNI 2017
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                                      Abstract      This study was conducted to describe the conflict resolution styles on married couples aged 20-40 years in the church GKI Maulana Yusuf Bandung. The sample in thisstudy consisted of 24 couples. Measurement instrument that used in this study was a translation of 16 items of conflict resolution styles inventory (CRSI) which has been prepared by Kurdek (1994). Based on the validation process, all items were proven to be valid. Meanwhile, the reliability testing shown the items on the positive problem solving and conflict engagement styles were relatively high, while the withdrawal and compliance styles were relatively moderate in reliability. The result of this study shown that in the individual context; 83.3% of the respondents using positive problem solving style, 8.3% using withdrawal style, 6.3% using compliance style, 2.1% using the mixed type (withdrawal-compliance), and no one was using conflict engagement style. Further in the context of couples; 79.1% couples have a combination of constructive conflict resolution styles, while 20.9%  couples have a combination of destructive conflict resolution style. This study suggested that the couple with a positive problem solving style should maintain that type, while the couple with a withdrawal, compliance, and the mixture styles should be trained to develop skills to resolve conflicts. This study also suggested that the Pastor and the church could make a specific program about conflict resolution in marriage life. Keywords: conflict resolution styles, marriage couples, positive problem solving, withdrawal, mixture styles.

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