cover
Contact Name
Akbar Gunawan
Contact Email
a68ar@untirta.ac.id
Phone
+6287771183000
Journal Mail Official
admin.snis@untirta.ac.id
Editorial Address
Jurusan Teknik Industri Universitas Sultan Ageng Tirtayasa Alamat : Jl. Jend Sudirman km. 3 cilegon banten, kode pos : 42435 no telp (0254(376712)
Location
Kab. serang,
Banten
INDONESIA
Journal Industrial Servicess
ISSN : 24610623     EISSN : 24610631     DOI : -
Jurnal Industrial Servicess merupakan wadah bagi peneliti untuk publikasi jurnal hasil penelitian yang ruang lingkupnya melingkupi: Logistics & Supply Chain Management Operations Research Quality, Reliability, and Maintenance Management Data Mining & Artificial Intelligence Production Planning & Inventory Control Ergonomics & Human Factors Information Systems & Technology Service Management Sustainability Human Resources Economic
Articles 17 Documents
Search results for , issue "Vol 11, No 1 (2025): April 2025" : 17 Documents clear
Analysis of pipe material classification using the MUSIC-3D method in the oil and gas industry Winoto, Erwin Shafira; Qisthani, Nabila Noor
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29831

Abstract

The oil and gas industry plays a crucial role in meeting global energy needs, significantly impacting sectors like energy, manufacturing, and transportation. Managing material inventory effectively is vital to keeping production processes running smoothly. Pipes, which are essential for transporting fluids and gases, come into various materials, sizes, and specifications, making accurate classification a must. To prioritize material needs efficiently, a thorough classification based on historical usage data is essential. This study explores how to set material priorities and develop inventory control policies using the MUSIC-3D method, which combines ABC, SDE, and FSN analyses. Our findings show that 45 materials fall into the very high-priority category, 91 are moderately high priority, and just 1 is low priority. These classifications help shape inventory policies by evaluating material criticality, procurement lead times, and usage rates. We suggest adjusting parameters like Economic Order Quantity (EOQ), Safety Stock (SS), Reorder Point (ROP), and ordering schedules to balance material availability with cost efficiency. This approach ensures that critical materials are always on hand while keeping storage costs and procurement risks to a minimum.
Unsafe work practices and work-related stress in motorcycle repair shops: A cross-sectional analysis Kurnia, Fikrihadi; Suartika, I Made
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.27423

Abstract

Background: Motorcycle repair shops in developing economies often operate with inadequate safety standards, exposing workers to health and safety hazards. This study aimed to investigate the relationship between unsafe work practices and work-related stress among motorcycle mechanics in Lombok, Indonesia. Methods: A cross-sectional study design was employed, with data collected using self-administered questionnaires from a sample of 148 male motorcycle repair workers. Descriptive statistics, validity and reliability testing, and Chi-Square tests, used to analyze the data. Results: The study found a significant association between working while visibly sick (presenteeism) and elevated stress levels. Additionally, working while visibly fatigued was also associated with increased stress. Discussion: These findings highlight the detrimental impact of presenteeism and fatigue on worker well-being within the motorcycle repair industry.  The lack of association with other unsafe practices suggests that additional workplace stressors may be influential in this setting. Conclusions: Employers in the motorcycle repair industry should prioritize policies that discourage working while sick and promote adequate rest to mitigate stress and potential safety risks. Further research, including qualitative methods and diverse samples,  is needed to fully understand the complex interplay between unsafe practices, stress, and other workplace factors affecting worker well-being.
Enhancing engineering student retention at Indonesian private university through improved interpersonal interactions and social integration Talar, Yulianti; Gozaly, Jimmy; Vania, Grace
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29673

Abstract

The high dropout rate among engineering students in Indonesia, particularly at private universities, sets the stage for this research. We explored how interpersonal interaction and social integration influence students' commitment to finishing their degrees. To do this, we collected data through a questionnaire distributed to engineering students at a private university, focusing specifically on those who had just completed their first semester. In total, we gathered 101 responses. Our analysis, using binary logistic regression, revealed two key factors that positively impact student commitment: CSIMILAR, representing a sense of similarity or connection among peers, and CORGPROG, indicating involvement in program-level activities such as student associations, comparative studies, or new student orientations. Further analysis using crosstabulations and correspondence analysis helped clarify the relationship patterns between these factors and other variables. Based on these findings, we recommend that engineering faculty and study program management actively develop various activity groups and organize a diverse range of student events, as these efforts should help strengthen students' commitment to completing their studies.
Optimizing centrifugal water pump design for enhanced water use efficiency in Batam Marina Plantations Asmarawati, Citra Indah; Wibowo, Sadiq Ardo; Gumilang, Reno Reza
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.26485

Abstract

Water demand in the plantation area has been increasing by 6% per year due to population growth, making the existing main water pump insufficient. To address this, a new centrifugal pump was designed with a focus on efficiency and ease of assembly using the Design for Manufacture and Assembly (DFMA) method and the French design analysis method. This study aims to develop an optimal pump design with an estimated service life of over five years, ensuring a reliable and sustainable water supply for the plantation area. The DFMA analysis showed that the design efficiency index improved from 0.30% in the current design to 0.77% in the alternative design—an increase of 0.47%. The alternative design was chosen because it offers faster assembly, lower costs, and fewer components compared to the existing model. Beyond improving efficiency, the optimized centrifugal pump is expected to last more than five years. This durability is supported by using corrosion-resistant grade 316 stainless steel for key components, material strength tests through finite element analysis (FEA) simulations under maximum operating conditions, and fatigue testing on the impeller, which confirmed its ability to withstand repeated use.
Research trends on business strategy formulation: A systematic literature review and bibliometric analysis Rahman, Arif; Dewayana, Triwulandari Satitidjati; Maulidya, Rahmi; Arafah, Willy
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29936

Abstract

Survival in the modern technological landscape demands an effective competitive strategy for every industry, and the offset printing sector is no exception. This study explores trends and future research opportunities in strategy formulation within this specific industry. We utilized a Systematic Literature Review (SLR) methodology complemented by bibliometric analysis. Relevant literature was gathered from sources such as Sciencedirect.com and Publish or Perish version 8, using keywords like "models," "formulation strategies," and "offset printing." Our initial search covered 1,000 articles published between 2014 and 2024. Through a careful screening process, we selected 50 key articles for in-depth evaluation, focusing on their theoretical approaches, applied models, and research methodologies. The analysis revealed two main research streams: quantitative studies often using meta-analysis, and qualitative studies employing comparative cases or in-depth interviews. The field shows diverse models for strategy formulation. Based on our review, we identify 3D printing technology and business model innovation as significant avenues for future research. The bibliometric findings also strongly suggest that offset printing companies should explore integrating new technologies, such as 3D printing, and adopt more flexible, adaptive business models to maintain a competitive edge in today's rapidly changing market.
Optimization of compressive strength for Aceh Besar traditional bricks using Box-Behnken design Arifin, Riski; Rahmawati, Sri; Annisa, Sitti
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29638

Abstract

Traditional brick production in Aceh Besar remains inconsistent in quality, particularly regarding compressive strength, which often does not meet the minimum requirement set by the Indonesian National Standard (SNI 15-2094:2000). This inconsistency is mainly due to the absence of standardized raw material formulations and controlled production methods. This study aims to determine the optimal combination of production variables to improve the compressive strength of traditional bricks. To solve this problem, the Response Surface Methodology (RSM) with a Box Behnken Design was employed to examine five key factors: clay, sand, water, drying time, and firing duration. A total of 46 experimental trials were conducted based on the design matrix. The results show that clay and water significantly affect compressive strength, while sand, drying time, and firing duration do not significantly impact. The optimal combination—1600 grams of clay, 600 grams of sand, 600 ml of water, 15 days of drying, and 94 hours of firing—produced a compressive strength of 76.141 kgf/cm². These findings contribute to improving traditional brick production by offering a data-driven approach to achieving higher quality and compliance with national standards.
Safety improvement through root cause analysis and hazard control in lift installation Gurning, Valentino Bernardus; Safitri, Dian Mardi
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29734

Abstract

The performance of construction projects is evaluated based on the effectiveness and efficiency of project completion, considering cost, schedule, quality, and safety. Elevator installation work is classified as high-risk and poses a potential for fatalities if safety protocols are not followed. To address these critical safety challenges, this research aims to control hazards and propose solutions using the Root Cause Analysis and Hazard Control approach. This approach involves identifying the hazard, assessing its source, and implementing interventions and controls to enhance work safety. Based on the analysis of alternative solutions, administrative controls and personal protective equipment (PPE) are prioritized, accounting for 31.8% of the measures to improve work safety. However, elimination and substitution measures, at 18.2%, are also critical to achieving higher safety standards. This research has limitations, including project delays during the research process, which necessitate further development to identify unaddressed risks.
Determination of stock in inbound logistics based on optimal order quantity through Smart Application for Chicken Egg Stock (SAFCES) Hidayat, Agung Prayudha; Santosa, Sesar Husen; Siskandar, Ridwan; Dardanella, Derry; Ferdinant, Putro Ferro
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.30887

Abstract

Ensuring a stable supply of chicken eggs to meet fluctuating market demand is essential for maintaining market stability and trader profitability. To address this challenge, the Smart Application for Chicken Egg Stock (SAFCES) was developed to optimize storage capacity for chicken eggs, extending beyond the traditional focus on determining order quantities. By employing a fuzzy logic approach, SAFCES accurately calculates the optimal order quantity and establishes minimum and maximum stock levels (Min-Max) to ensure consistent maintenance of ideal storage capacity. This innovative application enhances decision-making by providing traders with real-time insights into stock requirements, enabling them to adapt swiftly to demand variations. The implementation of SAFCES successfully supports traders in sustaining optimal stock levels, meeting both order and safety stock requirements, and keeping inventory within the desired thresholds. Furthermore, SAFCES promotes operational efficiency by reducing stockouts and overstocking, ultimately contributing to a more resilient supply chain for chicken eggs in dynamic market conditions.
A regression-based model of MSME strategy effectiveness during and beyond the COVID-19 crisis Trenggonowati, Dyah Lintang; Katili, Putiri Bhuana; Singgih, Moses Laksono; Ridwan, Asep
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29644

Abstract

The COVID-19 pandemic has triggered a profound global economic crisis, disproportionately affecting Micro, Small, and Medium-Sized Enterprises (MSMEs) in developing countries such as Indonesia. Unlike previous economic shocks—such as the 1998 Asian Financial Crisis and the 2008 Global Recession—where MSMEs served as economic buffers, the pandemic exposed structural vulnerabilities in digital readiness, innovation capacity, and operational resilience. This study aims to empirically model the effectiveness of MSMEs’ strategic responses during crisis conditions using a multiple linear regression framework. Data were collected from 300 MSMEs across Indonesia through structured questionnaires, followed by classical assumption testing and regression analysis. The model includes six strategic variables: production activities, innovation, rebate strategies, business planning, e-commerce utilization, and product reliability. The results indicate that innovation, e-commerce, and product reliability significantly contribute to MSME effectiveness during disruption. The adjusted  value of 0.147 suggests moderate explanatory power, with potential for future research to examine broader environmental and policy-related variables. This study extends the existing literature by quantitatively identifying key strategic factors that foster MSME resilience—offering not only pandemic-era insights but also long-term guidance for post-crisis adaptation and preparedness. The findings provide a foundation for evidence-based policymaking aimed at enhancing MSME agility, sustainability, and crisis resistance in both current and future contexts.
Integration of SERVQUAL and Six Sigma for enhancing academic service quality in departments and laboratories: A case study Ulfah, Maria; Arina, Faula; Sonda, Atia; Muharni, Yusraini; Anggraeni, Shanti Kirana; Gunawan, Akbar; S. Muttaqin, Ade Irman
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29226

Abstract

Academic services are super important for shaping how students experience their education and feel about their school. The quality of these services, whether in academic departments or laboratories, affects how well students perform, how engaged they are, and what they think of their institution. This study sets out to figure out the lowest gap value, calculate the sigma value and satisfaction level, and suggest ways to improve the academic services in the Department and Laboratory. We used Servqual and Six Sigma methods to dig into this. The results showed that all service attributes, for both the department and the lab, had negative gap values. For department services, the total sigma value was 2.205 with an average satisfaction level of 76.2%. For lab services, it was a sigma of 2.274 and a satisfaction level of 78.04%. The biggest issue for both was the same: the comfort of the study room in the department and the practicum room in the lab, which were rated as super important but had the lowest satisfaction. Using the 5W + 1H method, we came up with practical suggestions to fix what’s making students unhappy.

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