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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20882831     EISSN : 25416715     DOI : -
Core Subject : Economy, Health,
Economics, Econometrics & Finance Health Professions
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) is peer reviewed journal published by Universitas Muhammadiyah Yogyakarta in collaboration with The Muhammadiyah Lecturer of Hospital Management Graduate Program Association (ADMMIRASI). ISSN: 2541-6715 (online) and 2088-2831 (print). JMMR focuses on the research and research review related to hospital management that is relevant for the development of the theory and practice of hospital management in Indonesia and southeast asia. JMMR is indexed by Directory Open Access Journal (DOAJ), Google Scholar, and Crossref (DOI), and neliti. JMMR covered various of research approach, namely: quantitative, qualitative and mixed method. JMMR focuses related on various themes, topics and aspects of accounting and investment.
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Articles 12 Documents
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Search results for , issue "Vol 3, No 1 (2014): January" : 12 Documents clear
PENGARUH KUALITAS LAYANAN TERHADAP MINAT KUNJUNGAN ULANG YANG DIMEDIASI OLEH KEPUASAN PASIEN DI KLINIK RUMAH ZAKAT YOGYAKARTA Helmawati, Triana; Handayani, Siti Dyah
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

Rumah Zakat Clinic of Yogyakarta is a form of zakat funds in the health service and empowerment programs conducted by Indonesian Rumah Zakat Foundation. The rate of the clinic re-visit  for the last 3 years data indicates the minimal amount of the re-visit patient, so that the study of service quality, patient satisfaction, and how much interest the patient to revisit is very important for future improvement. This research is a quantitative research which design with no treatment (observational) cross sectional analytic approach. The population study was all the outpatients that were in general patient status. The number of samples are 118 people. The analysis test use gradual regression test and mediation test with Sobel test. The dimensions of service quality that influence the patient satisfaction are the responsiveness and empathy, while the dimensions of tangible, reliability, and assurance have no effect to the patient satisfaction. Patient satisfaction directly affects the re-visit interest. Patient satisfaction becomes the partial mediator between the service quality dimensions namely tangible, reliability, responsiveness, assurance, empathy to the re-visit intention. There is an effect on service quality to the re-visit intention mediated by the patient satisfaction at clinic Rumah Zakat Yogyakarta.Keywords: Service Quality, Patient Satisfaction, Revisit Intention
PENGARUH TINGKAT PENGETAHUAN DAN SIKAP PERAWAT TERHADAP PENERAPAN STANDAR PROSEDUR OPERASIONAL (SPO) PEMASANGAN INFUS DI RS PKU MUHAMMADIYAH BANTUL Firdaus, Muhammad
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

Most of action for infusion in the emergency department. Action of infusion more frequently performed by nurses and should be in accordance with standard operating procedures (SOP). The occurrence of plebitis incident, swollen, and trauma of due to repeated infusion is result of actions that do not prioritize of the patient safety. The purpose of research is knowing influence the level of knowledge and attitudes of nurses toward the implementation of Standard Operating Procedures in infusion. This research used descriptive quantitative research methods with cross sectional. The respondent of it is nurses working in the emergency department of PKU Muhammadiyah Hospital Bantul. Data was collected using a questionnaires and observation. The analytical tool used are univariate, bivariate, and multivariate. Results is the level of knowledge most of nurses in good category (80,00%), the attitude of most of the nurses has a good category (53,33%) and the application of standard operating procedures infusion majority of categories has been implemented (53,33%). There is a relationship between the level of knowledge and the application of standard operating procedures (p<0,05). There is a relationship between the attitude and the application of standard operating procedures (p<0,05). The magnitude of the influence level of knowledge and attitudes of nurses toward the implementation of SOP for 53,4% (R Square) while the remaining  46,6% is explained by other variables. Conclusion is there is influence between knowledge and attitude toward the implementation of standard operating procedures of infusion in RS PKU Muhammadiyah Bantul. The suggestion is the hospital should be providing the instrument of infusion accordance with the principles of safety and alertness in the application of standard operating procedures of infusion. Keyword: Level of Knowledge, Attitude, Implementation of Standard Operating Procedures of Infusion
PRAKTEK KOLABORASI DOKTER-PERAWAT TERHADAP KEPUASAN KERJA DOKTER UMUM DI RSUD NGANJUK Paramita, Galuh Pradhi; Rosa, Elsye Maria
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

Background: RSUD Nganjuk is a type B hospital. Patient care in RSUD Nganjuk inpatient unit is done by group of specialists from different disciplines, general practitioners, nurses, and other health personnel. But there are still many obstacles that occur in collaborative practice. Physician-Nurse interactions affect the quality of collaboration practices and physician’s job satisfaction. Method: The study is a quantitative study with cross sectional approach. Populations consisted of all physicians in RSUD Nganjuk. The sampling method used in this study is total sampling. There are 18 respondents. Analysis of the data using multiple linear regression statistical test.Result and Discussion: The result of this study showed the value of F calculating (7,75) >  t table value (4,221), and probability value was 0,02. That’s means that the physician-nurse collaboration significantly influences physician’s job satisfaction. Regression equivalent showed: Y = 0,267 X1 + 0,078 X2 + 0,452 X3 + 0,470 X3.Whereas determinant coefficient 0,614. This implied that physician-nurse collaboration simultaneously influence as much as 61,4% to physician’s job satisfaction. Physician-nurse collaboration variable practice that influence physician’s job satisfaction is mutual interest (p=0,03) The other factor: communication (p=0,17), scope of practice (p=0,77), and common goal (p=0,05) has not yet been influence in physician’s job satisfaction. Conclusion: There was a significant influence among the collaboration variable practice consisting of communication (X1), the scope of practice (X2), mutual interests (X3), and a common goal (X4) simultaneously on physician’s job satisfaction at the inpatient unit of RSUD Nganjuk. The most influential factor is the common goal.Keywords: Physician-Nurse Collaboration, Physician’s Job Satisfaction
KELENGKAPAN PENGISIAN BERKAS REKAM MEDIS PELAYANAN MEDIK RAWAT JALAN DAN PATIENT SAFETY DI RSGMP UMY Santosa, Erwin; Rosa, Elsye Maria; Nadya, Famella Tiara
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

Background: health care givers are required to make the medical record and give priority to patient safety. The problems that often arise in medical record is charging charging medical record completeness and implementation of patient safety. The purpose of this research is to know the implementation and problems in charging medical record and patient safety that is run by koass at RSGMP UMY.Method: qualitative descriptive method. The subjects of the research koass in RSGMP UMY. Medical record file the research object 2013 as much as 367 medical record. Qualitative Data using descriptive statistics and coding interviews.Results: completeness of patient identity aspects 367 (100%) name, medical record number 338 (92,1%), place/date of birth and gender of 366 (99,7%). Increase of effective communication has not been fully carried out effectively. Improving drug safety needs to be policed for the right drug, right dose, right patient, right document 66 (68.7%) and timely and precise ways of administering 64 (66,7%). Exact location of certainty, right procedure, the right of patients to the operating date and time actions 320 (99.3%), anamnesa 322 results (100%), charging odontogram 169 (91,8%), 318 (98.7%) diagnostic, treatment action plan of 321 (99,7%), supporting and physical examination (94.5 per cent) of 120 and informed consent 71 (65,1%). Reduction of risk of infection related to medical services is already quite good but not completely orderly run.Summary: the completeness of charging medical record and implementation of patient safety in RSGMP UMY due to time limitations, the knowledge operator, not a supervisor and physician supervision.Key words: completeness, medical record, patient safety.
RENCANA STRATEGIS BISNIS RSU PKU MUHAMMADIYAH GUBUG GROBOGAN Lahdji, Aisyah; Pribadi, Firman
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

 This research is to approach the problem of operational research through descriptive analysis, the Strategic Planning Service Delivery at Muhammadiyah Gubug Hospital (RSMG) Year 2014-2018.The results showed the necessity developed RSMG Services Strategic Plan. Business Strategy Plan should be made with reference to the seven selected strategy resulting from the Focus Group Discussion (FGD based on the results of the analysis of strengths, weaknesses, peluangan, and threats.Required a strong commitment from all employees to implement strategic planning RSMG hospital. In order to improve the quality of human resources, RSMG need to do education and training, providing scholarships for education specialist, general practitioner, and increasing cooperation with specialist partners. Other than that necessary to increase the number / bed capacity and improved quality of care that the utilization of health services provided by RSMG more optimal.Keywords: Strategic planning, strategy selected, the service strategy plan
PENGARUH GAYA KEPEMIMPINAN DAN KEPUASAN KERJA TERHADAP KINERJA PERAWAT DI RUANG RAWAT INAP A RSUP DR. SOERADJI TIRTONEGORO KLATEN Sosilo, Herianto
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 1 (2014): January
Publisher : Magister Manajemen Rumah Sakit

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Abstract

Inpatient services of RSUP Dr. Soeradji Tirtonegoro Klaten is a complex set of services and giving major contribution in determining the quality of service. Nurses play an important role as the spearhead of the longest and energy dealing with patients. Nurses activities reflect the image of the hospital, nurses performance is inseparable from leadership and job satisfaction. The purpose of research is knowing the influence the effect of leadership style and job satisfaction toward performance. The type of research is quantitative research with a cross sectional design. Independent variable leadership style and job satisfaction, the dependent variable is the performance of nurses. The registered nurse population as a civil servant ( PNS ), amounting to 75 people, collecting sampling techniques total sampling. Analysis techniques of Multiple linear regression. The results is Significance value of leadership style of 0.022 (Sig.< 0,05) and job satisfaction 0.132 (Sig.> 0,05). Test results of F 15.779 with significance level of 0.000. Adjusted R2 coefficient of 28.5 %. The conclusion is 1) leadership style effect a significant toward the nurses performance, 2) job satisfaction variable does not affect the nurses performance, and 3) Leadership Style And Job Satisfaction simultaneously influence toward the nurse performance of inpatient ard A RSUP Dr. Soeradji Tirtonegoro Klaten.Keywords: Leadership style, Job satisfaction, Performance
RENCANA STRATEGIS BISNIS RSU PKU MUHAMMADIYAH GUBUG GROBOGAN Aisyah Lahdji; Firman Pribadi
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 1 (2014): January
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.969

Abstract

 This research is to approach the problem of operational research through descriptive analysis, the Strategic Planning Service Delivery at Muhammadiyah Gubug Hospital (RSMG) Year 2014-2018.The results showed the necessity developed RSMG Services Strategic Plan. Business Strategy Plan should be made with reference to the seven selected strategy resulting from the Focus Group Discussion (FGD based on the results of the analysis of strengths, weaknesses, peluangan, and threats.Required a strong commitment from all employees to implement strategic planning RSMG hospital. In order to improve the quality of human resources, RSMG need to do education and training, providing scholarships for education specialist, general practitioner, and increasing cooperation with specialist partners. Other than that necessary to increase the number / bed capacity and improved quality of care that the utilization of health services provided by RSMG more optimal.Keywords: Strategic planning, strategy selected, the service strategy plan
PENGARUH TINGKAT PENGETAHUAN DAN SIKAP PERAWAT TERHADAP PENERAPAN STANDAR PROSEDUR OPERASIONAL (SPO) PEMASANGAN INFUS DI RS PKU MUHAMMADIYAH BANTUL 'Aini, Qurratul; Firdaus, Muhammad
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 1 (2014): January
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.967

Abstract

Most of action for infusion in the emergency department. Action of infusion more frequently performed by nurses and should be in accordance with standard operating procedures (SOP). The occurrence of plebitis incident, swollen, and trauma of due to repeated infusion is result of actions that do not prioritize of the patient safety. The purpose of research is knowing influence the level of knowledge and attitudes of nurses toward the implementation of Standard Operating Procedures in infusion. This research used descriptive quantitative research methods with cross sectional. The respondent of it is nurses working in the emergency department of PKU Muhammadiyah Hospital Bantul. Data was collected using a questionnaires and observation. The analytical tool used are univariate, bivariate, and multivariate. Results is the level of knowledge most of nurses in good category (80,00%), the attitude of most of the nurses has a good category (53,33%) and the application of standard operating procedures infusion majority of categories has been implemented (53,33%). There is a relationship between the level of knowledge and the application of standard operating procedures (p0,05). There is a relationship between the attitude and the application of standard operating procedures (p0,05). The magnitude of the influence level of knowledge and attitudes of nurses toward the implementation of SOP for 53,4% (R Square) while the remaining  46,6% is explained by other variables. Conclusion is there is influence between knowledge and attitude toward the implementation of standard operating procedures of infusion in RS PKU Muhammadiyah Bantul. The suggestion is the hospital should be providing the instrument of infusion accordance with the principles of safety and alertness in the application of standard operating procedures of infusion. Keyword: Level of Knowledge, Attitude, Implementation of Standard Operating Procedures of Infusion
PENGARUH KUALITAS LAYANAN TERHADAP MINAT KUNJUNGAN ULANG YANG DIMEDIASI OLEH KEPUASAN PASIEN DI KLINIK RUMAH ZAKAT YOGYAKARTA Triana Helmawati; Siti Dyah Handayani
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 1 (2014): January
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.966

Abstract

Rumah Zakat Clinic of Yogyakarta is a form of zakat funds in the health service and empowerment programs conducted by Indonesian Rumah Zakat Foundation. The rate of the clinic re-visit  for the last 3 years data indicates the minimal amount of the re-visit patient, so that the study of service quality, patient satisfaction, and how much interest the patient to revisit is very important for future improvement. This research is a quantitative research which design with no treatment (observational) cross sectional analytic approach. The population study was all the outpatients that were in general patient status. The number of samples are 118 people. The analysis test use gradual regression test and mediation test with Sobel test. The dimensions of service quality that influence the patient satisfaction are the responsiveness and empathy, while the dimensions of tangible, reliability, and assurance have no effect to the patient satisfaction. Patient satisfaction directly affects the re-visit interest. Patient satisfaction becomes the partial mediator between the service quality dimensions namely tangible, reliability, responsiveness, assurance, empathy to the re-visit intention. There is an effect on service quality to the re-visit intention mediated by the patient satisfaction at clinic Rumah Zakat Yogyakarta.Keywords: Service Quality, Patient Satisfaction, Revisit Intention
KELENGKAPAN PENGISIAN BERKAS REKAM MEDIS PELAYANAN MEDIK RAWAT JALAN DAN PATIENT SAFETY DI RSGMP UMY Erwin Santosa; Elsye Maria Rosa; Famella Tiara Nadya
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 1 (2014): January
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i1.964

Abstract

Background: health care givers are required to make the medical record and give priority to patient safety. The problems that often arise in medical record is charging charging medical record completeness and implementation of patient safety. The purpose of this research is to know the implementation and problems in charging medical record and patient safety that is run by koass at RSGMP UMY.Method: qualitative descriptive method. The subjects of the research koass in RSGMP UMY. Medical record file the research object 2013 as much as 367 medical record. Qualitative Data using descriptive statistics and coding interviews.Results: completeness of patient identity aspects 367 (100%) name, medical record number 338 (92,1%), place/date of birth and gender of 366 (99,7%). Increase of effective communication has not been fully carried out effectively. Improving drug safety needs to be policed for the right drug, right dose, right patient, right document 66 (68.7%) and timely and precise ways of administering 64 (66,7%). Exact location of certainty, right procedure, the right of patients to the operating date and time actions 320 (99.3%), anamnesa 322 results (100%), charging odontogram 169 (91,8%), 318 (98.7%) diagnostic, treatment action plan of 321 (99,7%), supporting and physical examination (94.5 per cent) of 120 and informed consent 71 (65,1%). Reduction of risk of infection related to medical services is already quite good but not completely orderly run.Summary: the completeness of charging medical record and implementation of patient safety in RSGMP UMY due to time limitations, the knowledge operator, not a supervisor and physician supervision.Key words: completeness, medical record, patient safety.

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