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Information Technology Implementation in SMEs: A Comparison of Indonesia and Malaysia
Budhi Cahyono;
Lutfi Nurcholis;
Marno Nugroho
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.30182
Objective: The purpose of the study is to compare SMEs in Indonesia and Malaysia regarding the implementation of information technology, especially on the sustainable competitive advantage factors, IT adoption, perceived simplicity, green technology capability, and performance. Design/Methods/Approach: Survey data are collected from 269 SME leaders and managers SMEs in Indonesia and 241 respondents in Malaysia. The sampling model is purposive sampling while analysis involved a non-parametric test (Mann-Whitney U-test). Findings: The results show that there are significant differences for the variables SCA, SMEs performance expectation, and IT adoption. There are no significant differences between Indonesian and Malaysian SMEs for the variables of perceived simplicity and green technology capability. Originality: The paper contributes to the growing research on information technology implementation by using factors within Sustainable Competitive Advantage, IT adoption, perceived simplicity, green technology capability, and performance. Practical/Policy implication: This finding can encourage SMEs in Indonesia and Malaysia to work together to develop important variables to improve the implementation of information technology to increase competitiveness.
The Effectiveness of Training Methodology on Innovative Work Behavior and Government Employee Performance during the Covid-19 Pandemic: The Role of Soft Skill and Emotional Intelligence
Fonda Ambita Sari;
Lia Amalia
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.31486
Objective: This study aims to determine the effect of training methodologies on innovative work behavior and employee performance mediated by emotional intelligence and soft skills during the Covid-19 pandemic. Design/Methods/Approach: The object of this research is the employees of the State Civil Apparatus. They work in the field of education, especially in Jakarta. This study uses a quantitative approach with the Partial Least Square (PLS) analysis method to estimate the suitability of the hypothesized model. The total sample size is 160 respondents, obtained using the saturated sampling technique. Validity and reliability tests are conducted with 70 questions using the SmartPLS 3.0 application. Findings: This study finds that training methodology has a significant effect on innovative work behavior and employee performance, training methodology has a significant effect on soft skills and emotional intelligence, and the mediating role of emotional intelligence and soft skills has a positive and significant effect between training methodology on innovative work behavior and employee performance. Originality: This study develop a new frame work and use Covid-19 pandemic period as a background setting
Antecedents and Consequences of Credibility and Parasocial Interaction on Food Shopping Intentions
Dea Farahdiba
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.32513
Objective: In recent years, vlogging or a trending term, especially among YouTube viewers, has increasingly bombarded content on Google's video site. This study examines the antecedents and consequences of credibility and parasocial interactions on food shopping intentions. Design/Methods/Approach: The data was obtained through a survey of 117 followers of one of the five favorite food vlogger accounts of the Indonesian people based on a survey conducted by CNBC Indonesia (2020) and who have shopped for food products at least three times in the last six months. Data analysis is performed using the Structural Equation Model- Partial Least Square (SEM-PLS) to test the suitability of the hypothesized model. Findings: The findings of this study suggest that food stall owners can consider choosing celebrities or ambassadors to have their products reviewed to attract wider consumers. Originality: This study explores the attractiveness of celebrities on social media, especially YouTube, which can influence the purchase intention of their followers and the role of parasocial interaction and credibility in these interactions and results. Practical/Policy implication: The results of this study indicate that company management pays attention to who is right to promote their products. Influencers who will be used as promotional materials must also be in line with the products produced by the company so that there is no mistake in getting a wider consumer.
The Marketing Mix, Customers' Attitude, and Purchasing Intention in Social Commerce with Internet Access as a Moderating Variable
Randrianantenaina Solohery Mampionona Aime;
Gancar Candra Premananto;
Sedera Rakotoarisoa
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.33220
Objective: Based on cognitive-affective-conative theory, this study aims to create an integrated model that investigates the effects of six marketing-mix components (cognitive) on purchase intention (cognitive) in social commerce (SC) via customer's attitude toward SC (affective). Design/Methods/Approach: An online survey was used to facilitate the collecting data procedure. A structural equation model with partial least squares is employed to analyze valid data from 200 members of the SC store (Coulisses) who have never purchased in SC. Findings The results from PLS analysis show that only two components of the SC marketing mix (SCMM) have significant effects on customers' attitude toward social commerce (Att.), which is social influence (SI) and SC needs (SCN). Moreover, customers' attitude toward SC value positively influences purchase intention (PI). Another finding from this research was that internet access (IA) could not moderate the relationship between Att. and PI. Originality: This paper explained the overarching impacts of SCMM components on PI in SC, as mediated by Att. This study enriches the SCMM theory, which is scarcely discussed nowadays despite the rapid development of SC. Practical/Policy implication: Practical implications are made for new and old online sellers who want to expand their channels. Sellers need to focus on the role of influencers in their trading business. Moreover, sellers should accommodate more product varieties at competitive prices and quality to compete with offline shops' products.
Increasing Nurses' Affective Professional Commitment through Person Job-Fit
Praptini Yulianti;
Noorlaily Fitdiarini
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.33481
Objective: The nurses must have an affective professional commitment to do their job. They must be competent and have more emotional response to caring for the patients. This study aims to develop affective professionals commitment through job-fit in two perspectives: demand-abilities perspective (DA-fit) and supply-value perspective (SV-fit). Design/Methods/Approach: The sample consisted of 187 nurses that collected through simple random sampling techniques in a private hospital in Surabaya. This study employs SmartPLS 3.0 program to analyze the data. Findings: The results indicate that Person Job-fit (DA-fit) has positive and significant relationship with self-efficacy. Person Job-fit (SV-fit) has positive and significant effect on job satisfaction. Self-efficacy and job satisfaction have positive and significant influence to affective professional commitment. Originality: This study focuses on the general person-job fit and examines person job fit from DA-fit and SV-fit perspectives separately Practical implication: The recruitment process should consider nurses' passion for work and competency.
The Effect of Market Orientation on Firm Performance in F&B Business Sector: The Role of Supply Chain Integration and Firm Innovativeness
Putri Meisya;
Dadang Surjasa
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.33635
Objective: The purpose of this study is to investigate the impact of market orientation on firm performance, as well as the roles of supply chain integration and firm innovativeness in mediating the relationship in the food and beverage sector, micro, small-medium enterprises (MSMEs) in Bekasi Regency Indonesia. Design/Methods/Approach: This study conducts the analyses based on 150 samples that were obtained through questionnaires. To analyze the data, this study employs Partial Least Square Structural Equation Modeling (PLS-SEM) using SmartPLS 3. Findings: The results of this study indicate that market orientation and firm innovativeness have a positive and significant effect on firm performance. Supply chain integration has a positive and insignificant effect on firm performance. Firm innovativeness has a positive and significant effect on firm performance. Supply chain integration is not significant in mediating the relationship between market orientation and firm performance. Firm innovativeness is significant in mediating the relationship between market orientation and firm performance. Originality: This study Contributes to enriching research of firm innovativeness and supply chain integration on MSMEs in Indonesia
Materialism, Financial Literacy, and Online Impulsive Buying: A Study on the Post Millennial Generation in a Pandemic Period
Mega Noerman Ningtyas;
Amelindha Vania
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.33774
Objective: The research aims to ascertain the influence and examine the function of materialism (centrality, success, and pleasure) on impulsive online purchasing using financial literacy as a moderating factor. Design/Methods/Approach: The quantitative study uses the SEM analysis technique with the assistance of the SmartPLS 3.6 software. This research uses a purposive sampling strategy to choose 415 individuals. Sample criteria: 1) Minimum age of 17 years and maximum age of 25 years; 2) Online transaction including an impulsive buy. Google form is used to get the data. Findings: The findings indicated that materialism and impulsive online buying have a positive and substantial impact. The association between financial literacy and materialism could not be moderated. The association between financial literacy and impulsive online buying is nonexistent. However, the relationship between central, happiness, and success on materialism is significant. Originality: Materialism and financial literacy work together to impact impulsive internet purchase choices. During the pandemic, it was found that Malang's students' financial literacy did not have a significant influence on their buying habits. This suggests that disadvantaged students are nevertheless prone to impulsive internet purchases despite their materialistic outlook.
The Influence of Intellectual Ability on Lecturers' Performance and Competencies
Mochammad Munir Rachman;
Ch . Menuk Sri Handayani;
Sugijanto Sugijanto
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.34437
Objective: The main objective of this study is to analyze the importance of intellectual abilities in increasing the role of competence and strengthening the performance of lecturers in the management study program at a private university in Surabaya. Design/Methods/Approach: The study utilizes 200 samples obtained by distributing questionnaires to respondents. The explanatory method makes it possible to measure confirmatory factor analysis and SEM analysis to test the model. Finding: The results indicate that intellectual ability has a significant effect on lecturer competence and indirect positive effect on performance. However, the indirect effect is less strong than its direct effect on performance. These results indicate that they have a logical, inspirational, creative, and innovative mindset in carrying out the "tri dharma”, such as education, producing scientific papers published in reputable national and international journals, publishing the results of community service, and contributing to other activities. In short, the stronger the professional competence, the higher the successful performance achieved because of the contribution of intellectual ability as an independent domain of lecturers. Originality: This is the first comprehensive study conducted at the 18 private universities in Indonesia. Therefore, it will be valuable to better understand the intellectual abilities of lecturers and improve the relationship between their performance and competence. Practical/Policy implication (optional): The success of lecturers in "tri dharma” activities is an important policy for the academic community, that characterized by their success in producing high performance, not only for individual but also for the universities. In addition, the study concludes with a location model that can be used as an important tool by university leaders in conducting their national and international business because this model can also be applied in various sectors other than the higher education sector.
Development Strategies Analysis Using the SCOR Method Approach: A Case Study from Medical Device Company
Evan Nugraha;
Rini Mulyani Sari;
Arief Yunan
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.34441
Objective: This study aims to measure the performance of supply chain management at PT. Multi Anugrah Satu identifies supply chain management activities that require improvement and provides recommendations for improving performance strategies in supply chain management activities Design/Methods/Approach: The initial stage of this study is to determine KPI and scores for the weighting of the COR and AHP methods, which respondents fill in, then the data are processed and identified using OMAX and the Light System in measuring the improvement of SCM performance management at PT. Anugrah Satu. Findings: Using the SCOR method the firm obtains 83.48 out of 100. The value suggests a need for strategy that focuses more on decision-making at the management level and in the long term. Originality: This study develops strategic operation management science and help improve public health levels during the COVID-19 pandemic. Practical/Policy implication (optional): The implications of supply chain management strategies for management and business practices are developing advanced logistics management as a strategy to increase competitive advantage for the company.
How Do Financial Experts Choose Stocks?
Gesti Memarista;
Melisa Kusuwati
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga
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DOI: 10.20473/jmtt.v15i1.34480
Objective: This study aims to determine factors that affect financial experts as investors to buy stocks. Do financial experts have different considerations and preferences from ordinary investors in making an investment decision? Design/Methods/Approach: The research data were obtained from an online questionnaire by 581 financial experts with Securities Sub Account in Indonesian Central Securities Depository. This research employs exploratory factor analysis to examine the correlation between 29 attribute statements to develop factors. Findings: The eight groups of factors that affect the Indonesian financial expert's considerations in the stock investment such as financial performance, comprehensive analysis, benefit signaling, company image, company insight, community involvement, investor preference, and press coverage. Originality: This study incorporates behavioral finance and maximization utility to provide a more comprehensive understanding of stock investment decisions by financial experts. Practical/Policy implication (optional): The result has practical, functional consequences for the investor, especially in the selected stock portfolio analysis. Investment analysis should consider the eight groups of factors found before choosing the stock. If the investors can not assume all factors, they can view the financial performance as the top rank factor. Thus the investor will maximize the investment return in the future.