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JPBM (Jurnal Pendidikan Bisnis dan Manajemen)
Published by Universitas Negeri Malang
ISSN : 2527905X     EISSN : 24610828     DOI : http://dx.doi.org/10.17977/um003
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Social Sciences
Jurnal Pendidikan Bisnis dan Manajemen is a business and management journal with the specialization of education for business and management. The journal seeks reflective papers which bring together pedagody and theories of business and management.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 7 Documents
 1 
Search results for , issue "Vol 9, No 3: November 2023" : 7 Documents clear
The Role of Organizational Learning Capability as the Mediator between Entrepreneurial Orientation and Organizational Performance in Public Organization Rima Pusparani; Wahdiyat Moko; Sri Palupi Prabandari
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p234

Abstract

To meet public expectations for excellent public services and good governance, the government must implement bureaucratic reform. Applying entrepreneurial principles to public organizations can boost effectiveness and efficiency in public service delivery while also fostering public values and accomplishing predetermined goals. This study investigates how the performance of public organizations is impacted by an entrepreneurial mindset. A survey of 226 managers at the Directorate General of State Assets Management, one of the Indonesian Ministry of Finance's vertical agencies, was undertaken for this study. This study used quantitative methods, and the data were analyzed using Smart-PLS. According to the findings, entrepreneurial orientation significantly and positively affects organizational performance, with organizational learning capability serving as a mediating factor in this relationship. The findings of this study have implications for how entrepreneurial orientation may boost innovation and flexibility, which in turn can help organization perform better. Organizational learning capability also helps to increase performance inside the company by enhancing the capacity to acquire and distribute information throughout the whole organization. Keywords: Entrepreneurial orientation, Organizational learning capability, Organizational performance, Public entrepreneurship
The Influence of Employee Engagement and Creativity on Employee Performance Through Organizational Citizenship Behavior Tanto Gatot Sumarsono; Aimi Anuar; Ainun Mardiah; Suatmo Pantja Putra
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p238

Abstract

This research aims to determine the influence of employee engagement and creativity on employee performance through organizational citizenship behavior (OCB) at Bank Mandiri, Malang of Indonesia. The populations consisting of Teller, Customer Service, Branch Head and Loan Officer employees at Bank Mandiri in Malang of Indonesia. The data analysis method used in this research is structural equation modeling-partial least square (SEM-PLS) using Smart PLS version 3. This research used two stages of PLS calculation models, namely the measurement model (outer model) and the structural model (inner model). The results of this research show that employee engagement has a significant positive effect on employee performance, creativity has a significant positive effect on employee performance, OCB has a significant positive effect on employee performance. Meanwhile, employee engagement has no significant effect on OCB, and OCB significantly mediates the effect of creativity on employee performance. This research provides evidence for research that is still debating that employee engagement, creativity and OCB are able to influence employee performance positively and significantly. These findings are also able to provide important insights for Bank Mandiri employees in improving banking services. Keywords: Employee engagement, Creativity, Organizational citizenship behavior, Employee performance
Shaping the Digital Fashion Industry with Generation Z’s Buying Behavior Prayataneswara Dwiputri Susanto; Christian Haposan Pangaribuan; Santo Tjhin
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p188

Abstract

Abstract: Marketing forms have evolved over time, and as the world transitions into a new generation of audiences and consumption behaviors, marketing has gone from the traditional to the more essential digital form, with the use of social media technology such as Instagram and Facebook. The main objective of this study is to empirically examine how hedonic motives, emotional response, and involvement in fashion can impact impulsive buying in the fashion industry within Generation Z. In this context, data were collected from 100 respondents in the age range of 16 to 23 years in the greater areas of Jakarta and Surabaya through an online survey. The data were then tested and finally analyzed. The most influential determinants affecting impulse buying are involvement in fashion, followed by hedonic motives, and emotional response. Even though the scarcity factor fills the gap created by prior studies’ inconsistencies, it fails to moderate the link between emotional response and impulse buying. Keywords: Impulse buying, Hedonic behavior, Emotional response, Involvement in fashion, Scarcity
The Effect of Social Media Activities on Purchase Intention Study on Somethinc, A Local Skincare Brand in Indonesia Auddie Indira Riyadi; Karto Adiwijaya
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p251

Abstract

The sales of the skincare industry in Indonesia increase from year to year. Along with the increase in social media use, it results in newcomers in the local brand sector; one is a brand called Somethinc. This study analyses social media activities (SMA) regarding purchase intention over a local skincare brand in Indonesia. This research was built using quantitative cross-sectional sampling with a total of 258 samples who lived in Jabodetabek. They are following Somethinc on social media, especially its Instagram @somethincofficial, yet they have never purchased Somethinc products. The data were analyzed using the SEM method through the SmartPLS 3.2.9 application. The results show that SMA has direct influences on brand equity, and brand equity influences purchase intention. Moreover, SMA also has a direct effect on purchase intention. This study proves that social media activities (SMA) significantly increase brand awareness, brand image, and purchase intention. The presence of customization, interactions, eWOM, and trendiness further enhance the positive effect. This means that managers must provide the latest and relevant information about their products in all cases. Keywords: Social media activities, Brand equity, Purchase intention, Instagram, Local brand, Skincare
Factors Affecting Live Streaming Commerce Purchase Behavior Felix Leonard Harrianto; Dudi Anandya; Bobby Ardiansyahmiraja
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p201

Abstract

Online shopping provides various benefits to customers, but it has a fundamental limitation, which is direct interaction with the product. The growth of live streaming commerce (LSC) is a new way for people to reduce their concerns in online shopping. This study identifies the factors that can influence purchase intention in LSCs. The present study used a quantitative approach. The population of this study is all Indonesians who have shopped in LSC in which a sample of 102 respondents was obtained through online distribution of a questionnaire. The data was analyzed descriptively and through Partial Least Square Structural Equation Modelling (PLS-SEM). The results of this study show that physical characteristic similarity has a significant effect on product fit uncertainty. Value similarity has a significant effect on trust. Access to online information has a significant effect on trust but not purchase intention. Trust has a significant influence on product uncertainty and purchase intention. Likewise, product uncertainty has a significant effect on purchase intention. Price has a significant effect on hedonic motivation but not purchase intention. Hedonic motivation has no significant effect on purchase intention. E-commerce platforms and merchants who utilize LSCs can use the findings in this study to improve their business.Keywords: Live streaming commerce, Product uncertainty, Purchase intention, TikTok
Big Five Personality Traits and Employee Performance: Evidence from Mediation and Moderation Analysis David Desaili; Widiya Dewi Anjaningrum; Vivien Amor Viloria
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p274

Abstract

In response to heightened university competition, Institut Teknologi dan Bisnis Asia Malang has witnessed a decline in students' enrollment. To navigate this challenge, the institution aims to establish a competitive edge by adopting the resource-based view theory. This strategic approach emphasizes the unique qualities of the institution's resources, with human capital emerging as the most pivotal. This study involves 120 respondents, exploring the influence of Big Five personality traits, organizational commitment, and attitude toward digital work on employee performance. Using the partial least square structural equation modelling (PLS-SEM) method, the findings indicate that the Big Five personality traits insignificantly impact employee performance. The Big Five personality traits significantly impact organizational commitment, and organizational commitment significantly impacts employee performance, in which the organizational commitment serves as a complete mediation. In addition, attitudes towards digital work as quasi-moderating can strengthen the influence of the Big Five personality traits on employee performance. Further research is recommended to analyze the relationship between the dimensions of each variable in more depth. Keywords: Big five personality traits, Organizational commitment, Attitude toward digital work, Employee performance
Customer Variety-Seeking and Brand Switching Intention: An Exploration of the Mediating Role of Customer Engagement Lysandra Priscilla; Popy Rufaidah
JPBM (Jurnal Pendidikan Bisnis dan Manajemen) Vol 9, No 3: November 2023
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um003v9i32023p217

Abstract

This study focuses on determining the impact of customer variety-seeking on brand switching intention by exploring the mediation role of customer engagement in streaming services in Indonesia. The data were gathered using a purposive sampling technique, and valid responses from 124 respondents were analyzed. The study results showed that customer variety-seeking significantly improves customer engagement. This study also found a non-significant direct effect of customer variety-seeking on brand switching intention and a negative significant effect of customer engagement on brand switching intention. In indirect relationships, customer engagement has a significant negative role in mediating customer variety-seeking and brand switching intentions. Aligned with social exchange theory, brand switching intention was found to be minimal since customer engagement is a significant mediator of customer variety-seeking and this switching. The findings have emphasized fostering customer engagement to increase customer retention.Keywords: Customer variety-seeking, Customer engagement, Brand switching intention, Social exchange theory

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