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Binus Business Review
Published by Universitas Bina Nusantara
ISSN : 20871228     EISSN : 24769053     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Binus Business Review is an international journal published in March, July, and November hosted by the Research and Technology Transfer Office (LPPM) of Universitas Bina Nusantara. The journal contents are managed by the Binus Business School, Faculty of Economics and Communications, and Forum Manajemen Indonesia (FMI). BBR has been accredited by DIKTI under the decree number 158/E/KPT/2021. BBR provide a forum for lecturers, academicians, researchers, practitioners, and postgraduate students to publish empirical multidiscipline research in business & management research, from operations to corporate governance and marketing. All empirical methods including, but not limited to, qualitative, quantitative, field, laboratory, meta-analytic, and mixed methods are welcome.
Arjuna Subject : -
Articles 1,231 Documents
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Analisis Pengaruh Stres Kerja dan Organizational Citizenship Behavior terhadap Kepuasan Kerja dan Dampaknya terhadap Retensi Karyawan di Ford Jakarta Pusat Stefhani, Stefhani; Irvianti, Laksmi Sito Dwi
Binus Business Review Vol 5, No 1 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i1.1194

Abstract

Ford Jakarta Pusat is an authorized automotive dealer company. This study was conducted to determine how much influence of work stress and Organizational Citizenship Behaviour on job satisfaction and the impact on employee retention. There were 50 employees in Ford Jakarta Pusat used as research object. Data were obtained by spreading the questionnaire to the respondents using Cross Sectional Time Horizon. The data have been collected and processed using Path Analysis approach. According to the research result, it shows that work stress and Organizational Citizenship Behaviour have a simultaneous and significant effect on job satisfaction although work stress individually does not have a significant effect on job satisfaction. Then, work stress, Organizational Citizenship Behaviour, and job satisfaction have a simultaneous and significant effect on employee retention although work stress individually does not have a significant effect on employee retention. After trimming process, the result shows that Organizational Citizenship Behaviour and job satisfaction have a simultaneous and significant effect on employee retention. It means that if the company wants to maintain and improve employee retention, it must improve the Organizational Citizenship Behaviour through Job Satisfaction.
Balanced Scorecard sebagai Alternatif Alat Penilaian Kinerja untuk Pengukuran Kinerja pada BPR “MJP” Kriswanto, Kriswanto
Binus Business Review Vol 6, No 2 (2015): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v6i2.970

Abstract

The purpose of this study is to provide an alternative implementation of the Balanced Scorecard to improve the performance of the company in the long run. The alternative is recommended, because the measurement of the performance of the company was considered inappropriate. This is because at this time, the company uses traditional performance measurement which only emphasizes the financial aspects only. Study of literature and field observations have been made to obtain information related to the problem that occurred in the company. A questionnaire was used as a tool to look at from the side of the customers and workers during the traditional performance measurement is not a measurement element. Performance of the company in 2011 was less than satisfactory, due to a decrease in operating income, which also resulted in the companys net profit declined. Satisfactory results were obtained through questionnaires to customers who indicate that customers have been satisfied with the performance of the company. Questionnaire distributed to workers also showed satisfactory results that affect the companys internal business processes. It is known when the measurement of internal business process perspective, and learning and growth perspective is done. Suggestions and improvements to the company will be adapted to the circumstances of the company.
Analisis Industri Pengolahan Susu di Indonesia Sanny, lim
Binus Business Review Vol 2, No 1 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i1.1112

Abstract

Milk is the main food for all ages. In addition, many products can be made from milk such as food, beverages, cheese, butter, yogurt, etc.. Opportunities milk processing industry in Indonesia is very good, considering that Indonesia with a population based on census 2010 reached 237.6 million people. If viewed from the supply side, current milk production in Indonesia is still very low, the number of dairy farmers around 118.75 thousand breeders. National dairy cow productivity stagnated, the average milk production ranges between 8-12 liters per day, with a scale of 2-3 maintenance per family breeder breeding. In addition, 90% of milk production resulting from farm people, so the quality and productivity cannot fulfill the demand of milk in the country, so most still have to import. 
Analisis Penerapan Program PKBL Berdasarkan Prinsip Umum Corporate Social Responsibility (CSR): Studi Kasus pada PT Waskita Karya Panggabean, Rosinta Ria; Pratiwi, Ratih Nugrahati
Binus Business Review Vol 2, No 2 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i2.1226

Abstract

This research aims to analyse whether the implementation of PKBL program at PT Waskita Karya comply with general principles of CSR and Peraturan Menteri Negara BUMN No. PER-05/MBU/2007, and to know whether the implementation report of PKBL at PT Waskita Karya comply with those principles. The method used in this research is descriptive method with content analysis approach by analysing the implementation and reporting of social responsibility,. The results of this research show that PT Waskita Karya is already has done its PKBL. But the implementation did not comply with GRI Guidelines and PKBL Report is not a Social Responsibility Report mentioned in UU No. 40 Tahun 2007. The recommendations are PT Waskita Karya should fill its Working and Budget Plan in compliance with Permen BUMN No. PER-05/MBU/2007, do more various events on its Program Bina Lingkungan and learn more CSR issues in GRI Guidelines so that Program Bina Lingkungan PT Waskita Karya could be equal with CSR.
Analisis Faktor-Faktor yang Memengaruhi Tingkat Kepatuhan Wajib Pajak Orang Pribadi di Lingkungan Kantor Pelayanan Pajak Pratama, Tigaraksa Tangerang Tantio Dharma, Maya; Ariyanto, Stefanus
Binus Business Review Vol 5, No 2 (2014): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v5i2.1008

Abstract

Tax collection is not an easy matter. Active participation from the tax authorities also requires the willingness of the taxpayer. A public reaction can be seen from the taxpayer’s willingness to pay taxes. Willingness and awareness to pay taxes represent a value contributed by someone (which has been determined by regulation). Tax is used to finance public expenditures without any direct benefit. Taxpayer’s awareness about taxation functions as state funding is needed to improve tax compliance and to determine the level of tax compliance in implementing their tax obligations. Limitation of the scope of this study is the effect of the level of awareness of paying taxes, taxpayer’s understanding about tax benefits, tax penalties, and understanding of service quality to the tax authorities of individual taxpayer compliance in the fulfillment of tax obligations, as well as restricted to data obtained through questionnaires received and filled by the individual taxpayer of Tigaraksa Pratama Tax Office area. Data were obtained through questionnaire and processed and analyzed using parametric statistical tests and multiple linear regression with 4 independent variables and one dependent variable resulted in the conclusion that the factors that most influence taxpayer compliance in carrying out its tax liability is the use of sanctions against taxpayers who do not carry out its obligations under applicable legislation.
Pengaruh Kapabilitas terhadap Keunggulan Kompetitif dan Dampaknya terhadap Kinerja Perusahaan pada PT Adi Cipta, Makassar Budiastuti, Dyah; Versia, Versia
Binus Business Review Vol 2, No 1 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i1.1135

Abstract

As a company which implements differentiation strategy, PT. Adi Cipta has achieved competitive advantage in using capabilities through implementing organization culture and quality management. But, for about last 5 years, the company’s performance seems to be stagnant and having no significant improvement. This research aims to analyze the effect of capability, which is Organization Culture and Quality Management, towards the Competitive Advantage and its effect to the company’s performance. Data are taken from observation result, questionnaire, and interview with company’s holder and the decision maker, which then be analyzed with regression method. The research result shows that Organization Culture and Quality Management affect on Competitive Advantage, which affects to the company’s performance. 
Analisis Markov Chain terhadap Persediaan: Studi Kasus pada CV Sinar Bahagia Group Sarjono, Haryadi; Edwin, Edwin; Sentosa, Himawan; Bong, Frendy
Binus Business Review Vol 2, No 2 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i2.1249

Abstract

Supply is one of the most important factors for the company, but there are still so many companies who don’t understand about how to monitoring their supplies so there will be not too much or too little supplies for them to manage. Some of the important things are to know how many supplies that a company should prepare to fulfill the needs of supply for the next period. This essay is aimed to investigate whether there was a shift/moving towards the supplies and the factor, which trigger the moving, how many supplies that the company should have and the cost that they have to pay to fulfill the supplies. The result shows that there was a moving of supplies, which has been cause by some factors. The kind of research that being used is a descriptive research, with a quantitative data. And the methods that being used is the case study, The point of this research is because of the moving of supplies that has been caused by the age of the supplies, the company have to calculate how many supplies that they should have to fulfill the needs of the next period. 
Mengukur Tingkat Kepuasan Pelanggan terhadap Pelayanan Biro Perjalanan Tamarind Wisata (Performance Importance Method) Septyoari Putranto, Trias; Nana Kusdiana, Raden
Binus Business Review Vol 4, No 1 (2013): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v4i1.1038

Abstract

Research aims to measure the quality of service, and to measure customer satisfaction with the service Travel Bureau (BPW). It can thus be identified variable service according to the needs and expectations of customers as well as the variables that need improvement. Samples taken in this research were customers coming to the BPW office, with a sample size of 110 customers by random sampling of 50 customers. Method of analysis used was Importance-Performance Analysis. 
Labour Turnover in the Hospitality Industry Pranoto, Ersan Suria
Binus Business Review Vol 2, No 1 (2011): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v2i1.1167

Abstract

Labour turnover are inevitable and many businesses and industries are dealing with this issue every single day. It is also a great issue in the Hospitality Industry, the intensity were varies according to the size of the establishment, some are low and many is as high as the height of their buildings. The fact also stated that workers in the hospitality industry in the early stage of their career expect to move from one job to another, creating a very low desirability of steady workplaces and the job security. Moreover, the labour turnover is very much increases when employees are far more specialised, more difficult to find and requires more training. Therefore, it is in the best interests of hospitality managers to understand the causes and the effects of turnover so that they may reduce its costs.
Tinjauan Penerapan Analisa Jabatan dan Komunikasi Organisasi sebagai Pengukuran Motivasi dan Dampaknya pada Kinerja Karyawan Berdasarkan Pendekatan SPSS VS LISREL Kristanto, Antonius Nico; Sarjono, Haryadi
Binus Business Review Vol 3, No 1 (2012): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v3i1.1284

Abstract

PT Indo Nuansa Jaya is a chemical materials manufacturing company for oil drilling and drilling tools in Indonesia. The selling level of chemical materials for drilling in 2008 has reached to 348 units, in 2009 to 549 units, and in 2010 decreased to 447 units. The research method used is survey method; meanwhile the research type is associative. Data is gathered from questionnaire to employees. Data processing is using SPSS 16.0 and then compared to the result from data processing using LISREL 8.80. The research resulted that the analysis of duties has relation in 0,628 and has significant influence in (0.516)2 = 26.63% towards motivation. From the result, it could be founded that motivation could influence employees performance in (0.412)2 or 16,97%.

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