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All Journal Pinisi Business Administration Review IJAE Jurnal Lamellong: Pengabdian Kepada Masyarakat Journal of Public Policy and Regional Government (JPPLG)
Asmansyah Asmansyah
Universitas Negeri Makassar
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Spatial Planning Policy in Overcoming Urban Sprawl in Makassar City Asmansyah Asmansyah; A. Hadijah Sulfiyani A
International Journal of Administration and Education (IJAE) Volume 3, Number 1, 2026
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/yqymxb83

Abstract

Urban sprawl has become one of the major spatial challenges faced by Makassar City amid rapid urban growth and suburban expansion. The increasing conversion of agricultural and open land into residential, commercial, and infrastructure areas has encouraged uncontrolled urban expansion toward peri urban areas such as Biringkanaya, Tamalanrea, and surrounding corridors. This condition has created various urban problems including traffic congestion, inefficient infrastructure services, environmental degradation, flood vulnerability, and fragmented land use patterns. This study aims to analyze the role of spatial planning policies in addressing urban sprawl in Makassar City and to identify the main challenges in controlling spatial expansion in suburban areas. The research uses a qualitative approach through library research by examining various scientific studies related to urban sprawl, land use change, suburban development, and spatial planning policies in Makassar. Data were analyzed descriptively and critically to understand the relationship between urban expansion and the effectiveness of spatial planning policies. The findings indicate that urban sprawl in Makassar is driven not only by population growth and urbanization, but also by weak spatial control, increasing real estate development, transportation accessibility, and uneven urban development patterns. Existing spatial planning policies have not fully controlled dispersed urban growth, particularly in peri urban areas experiencing rapid land conversion. Therefore, strengthening spatial governance through compact city approaches, mixed land use development, integrated transportation systems, and stricter land use control is necessary to support more sustainable urban development in Makassar City.
The Influence of Human Resource Quantity on Service Quality Fikriyatul Hasanah; Muh. Darwis; Nasir Nasir; Asmansyah Asmansyah
Journal of Public Policy and Local Government (JPPLG) Volume 2, Issue 3, 2025
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/gds24g69

Abstract

Globalization and the development of information technology require government agencies to improve public services as a whole so that people expect satisfactory service according to their rights as citizens. This study aims to analyze the influence of the quantity of human resources on the quality of service at the Tamalanrea District Office, Makassar City. The method used is a quantitative approach with data collection techniques in the form of questionnaire distribution, observation, and documentation. The study population was 59 employees with a sample of 51 respondents based on the Krejcie and Morgan tables. The data was analyzed using descriptive and inferential statistics processed with the help of SPSS and Microsoft Excel software. The findings of this study reveal that (1) the quantity of human resources is in the sufficient category, (2) the quality of service is in the good category, and (3) there is a significant influence between the quantity of human resources on the quality of service with a significance value of 0.000 with a Pearson Product Moment correlation of 0.525, which shows a moderate relationship (relative relation) between the quantity of human resources and the quality of service. The t-test results, with a magnitude of 4.315 greater than tcount > ttable 2.010, validate this finding, leading to its acceptance. The hypothesis indicates a significant influence between the quantity of human resources and the quality of service. The magnitude of the influence only reached 27.5% based on the value of the determination coefficient (R²), while the rest was influenced by other factors that were not specifically explained in this study.
Challenges of Digital Transformation of Makassar City Government in the Framework of E-Government Asmansyah Asmansyah; A. Hadijah Sulfiyani A
Journal of Public Policy and Local Government (JPPLG) Volume 3, Issue 1, 2026
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/be2f1m53

Abstract

Digital transformation in government has become an essential part of improving public service quality, bureaucratic effectiveness, and governmental transparency at the local level. The Government of Makassar City is considered one of the regions actively developing digital based public services through the implementation of e-government, smart governance, and the Electronic Based Government System (SPBE). This study aims to analyze the challenges of digital transformation within the Makassar City Government in the framework of e-government and to identify the supporting and inhibiting factors affecting its implementation. This research employed a qualitative approach using a library research method through the analysis of scientific journals and related documents concerning governmental digital transformation. The findings indicate that the Makassar City Government has experienced significant progress in implementing digital services, particularly in population administration, public services, and the strengthening of information technology based governance systems. However, the digital transformation process still faces several challenges, including limited interagency data integration, inadequate digital human resource capacity, gaps in public digital literacy, regulatory changes, as well as issues related to data security and information technology infrastructure. This study also found that the success of digital transformation in Makassar remains sectoral and has not been fully integrated into a sustainable digital governance framework. Therefore, stronger coordination among regional institutions, improvement of bureaucratic competence, development of digital infrastructure, and optimization of SPBE implementation are required to ensure that governmental digital transformation can operate more effectively, inclusively, and sustainably.
Complaint Handling Performance in the Jogja Smart Service: Responsiveness and SOP Compliance Arsianita Nur Fattah; Asmansyah Asmansyah; Muhammad Lukman Hakim; Magda Faradiba Mauludia Agung
Pinisi Business Administration Review Volume 8 Number 1, March 2026
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v8i1.76402

Abstract

The development of e-government has encouraged the use of digital applications in public services, including citizen complaint systems. The Yogyakarta City Government developed the Jogja Smart Service (JSS) to facilitate online reporting, monitoring, and resolution of public complaints. However, delays in response and several complaints that are not consistently followed up on remain. This study aims to analyze the performance of the JSS complaint service, focusing on staff responsiveness, follow-up mechanisms, and compliance with standard operating procedures (SOP). This research employed a descriptive qualitative approach, using in-depth interviews, limited observation, and document reviews of complaint records and related regulations. Data were analyzed through reduction, presentation, and conclusion drawing. The findings show that JSS improves service accessibility and simplifies complaint recording, yet responsiveness remains uneven across implementing agencies. Follow-up mechanisms function, but the duration of case resolution and documentation of evidence are not always consistent. Compliance with SOP remains partial, particularly for complaints that require cross-agency coordination. In conclusion, the JSS complaint service performs moderately effectively but requires improvements in responsiveness, standardized follow-up procedures, and stricter enforcement of SOPs. These findings provide insights for improving digital complaint management in local government.
Penguatan Kosakata Bahasa Inggris Anak Sekolah Dasar melalui Pembelajaran Berbasis Media Video di Wilayah Pedesaan Elvyra Elvyra; Risma Niswaty; Sirajuddin Saleh; Fahmi Surya Abdi; Asmansyah Asmansyah
Jurnal Lamellong: Pengabdian Kepada Masyarakat (JLPM) Volume 2, Nomor 3, Desember 2025
Publisher : ASHA Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70188/9scvrh23

Abstract

Kemampuan bahasa Inggris merupakan salah satu kompetensi penting yang perlu dikenalkan sejak usia dini, termasuk bagi anak-anak yang tinggal di wilayah pedesaan. Namun, keterbatasan akses terhadap sumber belajar dan lingkungan praktik sering menjadi kendala dalam pengembangan kemampuan bahasa Inggris pada anak-anak di desa. Oleh karena itu, kegiatan pembelajaran bahasa Inggris sederhana dilakukan sebagai upaya untuk memperkenalkan kosakata dasar kepada anak-anak sekolah dasar di Dusun Manjaling, Desa Boddia, Kecamatan Galesong, Kabupaten Takalar. Kegiatan ini bertujuan untuk meningkatkan pengetahuan awal anak-anak mengenai kosakata bahasa Inggris serta menumbuhkan minat belajar bahasa asing. Metode pelaksanaan kegiatan dilakukan melalui pembelajaran sederhana dengan memanfaatkan media video, diskusi, dan kegiatan tanya jawab. Sasaran kegiatan adalah lima orang siswa sekolah dasar yang mengikuti kegiatan pembelajaran secara langsung. Hasil kegiatan menunjukkan bahwa terdapat peningkatan kemampuan peserta dalam mengenali dan menyebutkan beberapa kosakata dasar bahasa Inggris. Meskipun demikian, peningkatan yang terjadi masih tergolong terbatas dan belum menunjukkan perubahan yang signifikan karena keterbatasan waktu pelaksanaan serta kurangnya lingkungan praktik bahasa Inggris dalam kehidupan sehari-hari. Temuan ini menunjukkan bahwa pembelajaran berbasis media visual memiliki potensi dalam meningkatkan penguasaan kosakata dasar, meskipun memerlukan intervensi berkelanjutan untuk hasil yang lebih optimal.      
Co-Authors A. Hadijah Sulfiyani A Arsianita Nur Fattah Elvyra Elvyra Fahmi Surya Abdi Fikriyatul Hasanah Magda Faradiba Mauludia Agung Muh. Darwis Muhammad Lukman Hakim Nasir Nasir Risma Niswaty Sirajuddin Saleh