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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Siber Multi Disiplin
Basri Fahriza
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Increasing Import and Export Tonnage Through Sustainable Services and TMS Utilization Basri Fahriza; Apsada Juhri; Yafi Raihan Fanshuria; Reyhan Rizqi Ressananta
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.8543

Abstract

This study analyzes the effect of service continuity and the use of Transportation Management System (TMS) on increasing import and export tonnage at PT DHL Global Forwarding Indonesia. As part of DHL Global, the company focuses on providing consistent service and implementing TMS technology to improve operational efficiency. The results show that service continuity increases customer loyalty, while TMS contributes to operational optimization and cost savings, which together drive an increase in import and export tonnage. This study provides important insights to strengthen the company's operational performance and competitive position in the global market.
Accessibility of Sekupang Port in Increasing The Level of Tourist Visits to Batam Basri Fahriza; Lut Mafrudoh; Lintang Arya Bimo; Chaidir Musalam Rizkitha
Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v3i4.831

Abstract

The purpose of this study was to determine how much accessibility of Sekupang port in increasing tourist visits to Batam Island. The method used is to use qualitative methods with the Miles and Huberman interactive analysis model using four stages, namely; data collection, data reduction, data presentation and conclusions. The result obtained is that Sekupang Port has a close distance to Singapore but, this port is far from tourist centers in Batam because it is far from urban areas. And the ship route at Sekupang port is still 13 routes, previously there were 20 routes. Therefore, tourist visits through the port of Sekupang are not too crowded because they are inferior to other ports in Batam with locations closer to the city center and tourist attractions, even though the ticket prices offered are the same and the facilities and services themselves have accumulated.
Co-Authors Apsada Juhri Chaidir Musalam Rizkitha Lintang Arya Bimo Lut Mafrudoh Reyhan Rizqi Ressananta Yafi Raihan Fanshuria