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All Journal Madani: Multidisciplinary Scientific Journal Socius: Social Sciences Research Journal
Meirinawati M
S1 Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Negeri Surabaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

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The Influence Of Service Inclusivity On The Comfort Of Sidilan FISIPOLUnesa Website Users Krisna Dwi Darna Iswanto; Fitrotun Niswah; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.20691580

Abstract

The digital transformation in higher education requires services that are not only effiicient and effective but also inclusive and accessibke to all users. This study aims to analyze the influence of service inclusivity on user convenience on the Digital Service System (Sidilan) website of the Faculty of Social and Political Sciences, UNESA. A quantitative approach was employed using a survei method involving Sidilan Website users. The collected data were analyzed using inferential statistic through simple linear regression analysis. The results indicate that service inclusivity has a positive and significant effect on user convenience, with a significance values of less that 0,001. Regarding user convenience dimensions, all dimensions of service inclusivity significantly affect access convenience and evaluation convenience. However, in the search convenience dimension, the availibility variable was not significant (Sig. 0,290). Likewise, in service submission convenience and post-submission convenience, the affordability variable showed no significant effect, with significance values of 0,059 and 0,099, respectively. The findings also reveal that digital ability is the most dominant dimension influencing all aspects of user convenience, as indicated by the highest Beta coefficient of  0,513 in the search convenience dimension. These findings suggest that improving the quality of inclusive digital services should be accompanied by strengthening user’s digital capabilites to ensure that services can be accessed, understood, and utilized effectively by all members of the academic community without barriers.
Strategies for Improving the Performance of Civil Servants (ASN) Through the E-Performance Application at the Regional House of Representatives (DPRD) Secretariat of Sidoarjo Regency Almira Dhevany; Trenda Aktiva Oktariyanda; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 10 (2026): May 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of a digital-based performance management system through the E-Kinerja application is a government effort to improve the productivity and accountability of Civil Servants (ASN). This study aims to analyze the strategy for improving ASN performance through the E-Kinerja application using strategic management indicators proposed by Robbins and Coulter (2016), including mission, objectives, and strategy identification, internal and external environmental analysis, strategy formulation, implementation, and evaluation. This research employed a descriptive qualitative approach. Data were collected through interviews, observations, and documentation involving structural officials, personnel staff, and ASN users of the E-Kinerja application. Data analysis was conducted through data reduction, data display, and conclusion drawing. The results indicate that the strategy for improving ASN performance through E-Kinerja has been implemented effectively. Leadership support, the facilitator system in each unit, intensive communication, and continuous monitoring and feedback are the main supporting factors. Internal strengths include human resources that are adaptive to technology, while differences in digital literacy remain a challenge. Externally, national regulations and regional digitalization policies serve as opportunities, whereas public pressure and technical system constraints pose potential threats. Continuous evaluation utilizing E-Kinerja data supports performance improvement and strategic decision-making. 
Analisis Kualitas Pelayanan Administrasi Status Perkawinan Belum Tercatat Melalui Program Kalimasada di Kelurahan Rungkut Menanggal Kota Surabaya Risma Adelia; Trenda Aktiva Oktariyanda; Meirinawati M; Deby Febriyan Eprilianto
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 4, No 1 (2026): August 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21244304

Abstract

This study aims to design a website as a marketing medium for certified coffee seedlings to expand market reach, enhance customer trust, and simplify the ordering process. The method used is Research and Development (RD), which includes needs analysis, system design, implementation, and testing. The results show that the website is able to present product information, certification, prices, stock, and online ordering, thereby supporting the improvement of promotional effectiveness and customer service.
The effectiveness of the vote recapitulation information system Application (Sirekap) in the recapitulation of election votes in Karangwungulor Village, Laren District, Lamongan Regency Ikhfananfalul Funuha; Meirinawati M; Eva Hany Fanida; Trenda Aktiva Oktariyanda
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 1 (2026): February 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18396780

Abstract

The Recapitulation Information System (SIREKAP) application was developed by the General Elections Commission (KPU) to support digital vote recapitulation. This study aims to analyze the effectiveness of the SIREKAP application in vote recapitulation in Karangwungulor Village, Laren District, Lamongan Regency. The study used a qualitative approach with descriptive methods through interviews, observation, and documentation. The results indicate that SIREKAP is quite effective in accelerating the delivery of recapitulation results and increasing information transparency. However, its effectiveness is not optimal due to internet network constraints, system instability, limited human resources, and data reading errors by the OCR system. Improvements in technical aspects, human resource capacity, and supporting infrastructure are needed for SIREKAP to function optimally, especially in rural areas.
Inovasi Pelayanan Pembayaran Retribusi (Myretribusi) dalam Peningkatan Pelayanan Badan Pelayanan Pajak Daerah (BPPD) Kabupaten Sidoarjo Bagus Mohammad; Eva Hany Fanida; Meirinawati M; Trenda Aktiva Oktariyanda
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 7 (2026): August 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21664902

Abstract

MyRetribusi is an innovation in the form of an e-government-based application that supports transparency, accountability, and efficiency in the regional revenue collection process in the retribution sector. This study aims to describe the innovation of retribution payment services through the MyRetribusi application in improving the services of the Regional Tax Service Agency (BPPD) of Sidoarjo Regency. This research uses a descriptive qualitative method with data collection techniques through observation, interviews, and documentation. The analysis focuses on the public sector innovation success theory by Bugge et al. (2018), which includes innovation governance, sources of innovation ideas, innovation culture, capabilities and tools, objectives, outcomes, drivers, obstacles, and data collection for single innovation. The results show that the MyRetribusi innovation was developed in response to retribution payment problems that were still carried out manually, were inefficient, and were prone to reporting irregularities. This innovation is supported by local regulations, cross-sector collaboration, and socialization through social media and direct outreach. In addition to facilitating digital retribution payments, MyRetribusi also improves transparency, data accuracy, and service efficiency. However, its implementation still faces obstacles such as user adaptation, inter-agency coordination, and strengthening human resource capacity. Overall, MyRetribusi shows that the digitalization of retribution services can improve the quality of public services in Sidoarjo Regency.
Pengaruh Beban Kerja Terhadap Kinerja Pegawai Biro Organisasi dan Tata Laksana Sekretariat Jenderal Kementerian Pertahanan Republik Indonesia Salsabila Putri; Fitrotun Niswah; Meirinawati M; Eva Hany Fanida
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 12 (2026): July 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21380617

Abstract

Employee performance is one of the key indicators of a government organization's success in achieving its goals, therefore, workload must be managed proportionally to maintain optimal performance. Biro Ortala Setjen Kemhan RI shows indications of an increased workload due to human resource limitations, suboptimal task distribution, and inadequate workspace conditions. This study aims to analyze the effect of workload on employee performance at the Biro Ortala. This study employs a quantitative approach with an associative research design. Data were collected through questionnaires, interviews, and documentation, and then analyzed using simple linear regression via SPSS version 27. The results reveal that workload has a significant effect on employee performance at the Biro Ortala (Sig. 0.000 0.05), with a correlation coefficient of -0.714, indicating a strong and negative relationship. The coefficient of determination of 51% indicates the contribution of workload to the variation in employee performance, while other factors outside the model influence the remaining 49%. These findings reveal that an increase in the workload experienced by employees is followed by a decline in their performance, with mental and physical workload asthe dominant factors.
Co-Authors Almira Dhevany Bagus Mohammad Deby Febriyan Eprilianto Eva Hany Fanida Fitrotun Niswah Ikhfananfalul Funuha Krisna Dwi Darna Iswanto Risma Adelia Salsabila Putri Trenda Aktiva Oktariyanda