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The Role of the Tring by Pegadaian Application as a Digital Innovation at UPS Madina Alimuddin Alimuddin; Derliani Derliani; Dian Hidayat; Dia Lestari; Yenni Abdina Sari; Nur Amalia; Nurhadijah Nurhadijah; Samsir Alam
Jurnal Pengabdian Nusantara Vol. 4 No. 3 (2026)
Publisher : Konsorsium Nasional Pengelola Jurnal Pengabdian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jpn.v4i3.246

Abstract

This study aims to analyze the role of the Tring by Pegadaian application as a digital innovation in improving service effectiveness at the Madina Sharia Service Unit (UPS). The study used a qualitative approach with a descriptive research type. Data were obtained through observation, in-depth interviews, and documentation involving unit leaders, employees, and customers. The results show that the implementation of the Tring application at UPS Madina is part of the digital transformation undertaken by PT Pegadaian to improve service quality. The Tring application plays a role in increasing service time efficiency, ease of transaction access, and information transparency for customers. The use of this application also contributes to reducing queues and increasing the accuracy of transaction recording through an integrated system. However, the application's utilization is not fully optimal due to obstacles in customer digital literacy, limited internet network, and people's habits that still prefer conventional services. Therefore, increased socialization, digital education, and infrastructure support are needed to maximize the implementation of this digital innovation. This research is expected to serve as a reference for developing service digitalization strategies at Islamic financial institutions at the regional level.
KKN 35 PELESTARIAN BUDAYA LOKAL MELALUI TRADISI PENGAJIAN MALAM JUMAT NAPOSO NAULI BULUNG DI DESA SIBANGGOR JAE Amir Husin; Mhd Fauzan; Mhd Aji Nst; Anggi Julianti; Azura Maghrifatika; Yenni Abdina Sari; Nurhalimah Siregar; Riski Deliana; Fitri Rahma Hayati; Anisa Zahara; Sartika Dewi Harahap
Journal of Community Dedication and Development Vol. 5 No. 2 (2025): Juli-Desember 2025
Publisher : Sekolah Tinggi Agama Islam Negeri Mandailing Natal

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Abstract

The Friday night religious study session tradition organized by Naposo Nauli Bulung in Sibanggor Jae Village, Puncak Sorik Marapi Subdistrict, Mandailing Natal Regency, is a form of local cultural preservation that blends with Islamic values. This tradition serves not only as a means of worship but also as a medium for non-formal education, character building among youth, and a strengthener of social cohesion within the community. This community service initiative employs a participatory approach, in which young people are actively involved in reciting prayers, tahlil, and zikir, as well as leading the religious study session. The findings of this community service project indicate that Friday night religious study sessions play a crucial role in instilling religious values, social solidarity, and moral responsibility, while also passing down the Mandailing traditional philosophy known as “ad at dohot ibadat” (custom and worship). The involvement of college students in the Community Service Program (KKN) further enriches these activities through innovation, documentation, and the integration of modern values without diminishing the sacredness of tradition. Amid the tide of globalization that threatens local wisdom, the Naposo Nauli Bulung religious study sessions stand as a living tradition that proves local culture can remain relevant, sustainable, and in harmony with contemporary developments.