Claim Missing Document
Check
Articles

Found 3 Documents
Search

SOSIALISASI PENCEGAHAN BULLYING PADA SISWA SMA X DI KOTA PALEMBANG Amarisma Gusria; Ibrahim Mifthafariz Mirza; Kurdeniansyah Kurdeniansyah; Jihan Sulaiman
Journal of Community Empowerment Vol 5, No 2 (2026): Juni
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jce.v5i2.39800

Abstract

ABSTRAK                                                                                     Bullying merupakan salah satu permasalahan sosial yang masih sering ditemukan di lingkungan sekolah dan dapat memberikan dampak negatif terhadap kesehatan mental maupun hubungan sosial siswa. Kurangnya pemahaman siswa mengenai bentuk, dampak, serta cara pencegahan bullying menyebabkan perilaku tersebut sering dianggap sebagai candaan biasa. Oleh karena itu, kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan dan kesadaran siswa mengenai pencegahan bullying melalui kegiatan sosialisasi pada siswa SMA X di Kota Palembang. Kegiatan dilaksanakan pada tanggal 05 Januari 2026 dengan melibatkan 200 siswa SMA kelas satu, dua dan tiga. Metode yang digunakan berupa penyuluhan dengan pendekatan ceramah interaktif, diskusi, tanya jawab, dan pemberian studi kasus. Tahapan kegiatan meliputi persiapan, pelaksanaan, dan evaluasi. Evaluasi dilakukan menggunakan metode pre-test dan post-test untuk mengukur peningkatan pemahaman peserta. Hasil kegiatan menunjukkan adanya peningkatan pemahaman siswa pada seluruh materi yang diberikan. Peningkatan tertinggi terdapat pada topik cara mencegah bullying sebesar 60%, diikuti jenis-jenis bullying sebesar 50%, serta dampak bullying dan faktor penyebab bullying masing-masing sebesar 40%. Selain itu, peserta menunjukkan antusiasme yang tinggi selama kegiatan berlangsung dan mulai memahami pentingnya empati, komunikasi positif, serta penghargaan terhadap perbedaan antar siswa. Dengan demikian, kegiatan sosialisasi pencegahan bullying dinilai efektif dalam meningkatkan kesadaran dan pemahaman siswa mengenai pentingnya menciptakan lingkungan sekolah yang aman, nyaman, dan bebas dari perilaku bullying.Kata kunci: Bullying; Remaja; Sosialisasi Kesehatan Mental; Sekolah aman. ABSTRAKBullying is one of the social problems frequently found in school environments and may negatively affect students’ mental health and social relationships. The lack of students’ understanding regarding the forms, impacts, and prevention of bullying often causes such behavior to be perceived merely as joking behavior. Therefore, this community service activity aimed to improve students’ knowledge and awareness regarding bullying prevention through a socialization program for students at Senior High School X in Palembang City. The activity was conducted on January 5, 2026, involving 200 students from grades X to XII. The methods used included interactive lectures, discussions, question-and-answer sessions, and case studies. The activity stages consisted of preparation, implementation, and evaluation. Evaluation was carried out using pre-test and post-test methods to measure participants’ improvement in understanding. The results showed an increase in students’ understanding across all presented topics. The highest improvement was found in the topic of bullying prevention strategies (60%), followed by types of bullying (50%), and the impacts and causes of bullying (40% each). In addition, participants showed high enthusiasm throughout the activity and began to understand the importance of empathy, positive communication, and respect for differences among students. Thus, the bullying prevention socialization program was considered effective in increasing students’ awareness and understanding of the importance of creating a safe, comfortable, and bullying-free school environment.Keywords: Bullying; Adolescents; Socialization; Mental Health; Safe School.
Work Engagement and Psychological Capital as Determinants of Employee Performance: The Mediating Role of Organizational Commitment in Indonesian Retail Employees Fahmi Sulaiman; Jihan Sulaiman
Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i2.564

Abstract

This study investigates how work engagement and psychological capital relate to employee performance and whether organizational commitment explains part of these relationships in Indonesia's retail sector. The research used an explanatory quantitative approach with questionnaire data from 90 employees working in a retail company in North Sumatra, Indonesia. The data were processed with Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS. The analysis shows that work engagement (β = 0.28, p = 0.004) and psychological capital (β = 0.26, p = 0.008) significantly improve employee performance. Both predictors also contribute to organizational commitment (β = 0.34 and β = 0.31), and commitment has a substantial positive relationship with performance (β = 0.40, p < 0.001). The indirect effects indicate that organizational commitment acts as a partial mediator between work engagement and employee performance (indirect effect = 0.14, p = 0.014) and between psychological capital and employee performance (indirect effect = 0.12, p = 0.021). The model accounts for 55% of organizational commitment and 62% of employee performance. Because the study uses one organization and self-assessed responses, the findings should be generalized carefully. Future studies are advised to use wider samples and multiple sources of performance data. The article contributes by combining engagement, psychological capital, commitment, and performance in one empirical framework for Indonesian retail employees.
MENINGKATKAN KOMUNIKASI LAYANAN BARISTA UNTUK MEMPERKUAT KEPUASAN PELANGGAN TREAT COFFEE AND BEANS Jihan Sulaiman
Jurnal Pemberdayaan Sosial dan Teknologi Masyarakat Vol. 5 No. 2 (2025): Desember 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jpstm.v5i2.5273

Abstract

Abstract: This community service activity was carried out at Treat Coffee and Beans, with the aim of improving barista service communication skills to strengthen customer satisfaction and support sales growth. The training was conducted using a participatory action approach and work-based learning that emphasized active participant involvement and reflection on work experiences. Activities included needs analysis, development of service communication modules, interactive training through role-play, and evaluation with pre- and post-tests and customer surveys. Results showed a 24.7% improvement in participants' communication skills and an increase in customer satisfaction from 78% to 90%. These findings confirm that experience-based training is effective in fostering positive communication behaviors that directly impact customer satisfaction and business performance in the coffee shop sector. Keywords: service communication, customer satisfaction, work-based learning  Abstrak: Kegiatan pengabdian kepada masyarakat ini dilaksanakan di Treat Coffee and Beans, dengan tujuan meningkatkan kemampuan komunikasi pelayanan barista untuk memperkuat kepuasan pelanggan dan mendukung peningkatan penjualan. Pelatihan dilaksanakan menggunakan pendekatan participatory action approach dan work-based learning yang menekankan keterlibatan aktif peserta serta refleksi atas pengalaman kerja. Kegiatan mencakup analisis kebutuhan, penyusunan modul komunikasi layanan, pelatihan interaktif melalui role-play, serta evaluasi dengan pre–posttest dan survei pelanggan. Hasil menunjukkan peningkatan keterampilan komunikasi peserta sebesar 24,7%, peningkatan kepuasan pelanggan dari 78% menjadi 90%. Temuan ini menegaskan bahwa pelatihan berbasis pengalaman efektif dalam membentuk perilaku komunikasi positif yang berdampak langsung terhadap kepuasan pelanggan dan performa bisnis di sektor coffee shop. Kata kunci: komunikasi pelayanan, kepuasan pelanggan, work-based learning