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All Journal Jurnal Ilmiah Manajemen dan Bisnis (JIMB) Jurnal Ilmiah Ilmu Manajemen (JUIIM) Islamic Banking & Economic Law Studies
Dyah Ayu Siti Fatimah
Universitas Satyagama
Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Other

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The Effect Of Perceived Organizational Support And Compensation On Turnover Intention With Job Satisfaction As A Mediating Variable (Study on Gen Z Employees at PT XYZ) Siti Fatimah, Dyah Ayu; Kasmawati, Yuni
Jurnal Ilmiah Manajemen dan Bisnis Vol 11, No 1 (2025): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v11i1.32178

Abstract

In today's work world, generation Z has the largest population compared to previous generations. Generation Z tends to pursue what they want so they often change jobs. Therefore, companies need to manage so that Gen Z employees do not have the desire to leave the company. Therefore, this study aims to analyze the Influence of Perceived Organizational Support and compensation on turnover intention with job satisfaction as a mediating variable. The study was conducted at PT. XYZ with a sample of 180 Gen Z employees. The sampling technique was probability sampling, while data collection used a questionnaire and data analysis techniques used SEM (Structural Equation Model) with the SmartPLS (Partial Least Square) approach. The results showed that perceived organizational support had a negative and significant effect on turnover intention. Compensation had a negative and significant effect on turnover intention. Job satisfaction had a negative and significant effect on turnover intention. Perceived organizational support and compensation had a positive and significant effect on job satisfaction. The role of job satisfaction as a mediator of the influence of perceived organizational support on turnover intention was proven to have a negative and significant effect. Likewise, job satisfaction was proven to mediate the influence of compensation on turnover intention, which was proven to have a negative and significant effect.
PENGARUH DIGITALISASI LAYANAN TERHADAP BEBAN KERJA, STRES KERJA, KINERJA KARYAWAN, DAN KEBUTUHAN PELATIHAN & PENGEMBANGAN PADA BANK SYARIAH DI INDONESIA Dewi Tri Komalasari; Dyah Ayu Siti Fatimah; Destiani Rahmawati; Ike Hilatunnisa
Islamic Banking & Economic Law Studies (I-BEST) Vol. 5 No. 1 (2026): Islamic Banking & Economic Law Studies (I-BEST)
Publisher : STAI Asy-Syukriyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36769/ibest.v5i1.1858

Abstract

This study examines the influence of service digitalization on workload, work stress, employee performance, and training and development needs in Indonesian Islamic banking through a qualitative library research approach. The findings reveal that service digitalization fundamentally transforms the workload structure of Islamic bank employees, where automation reduces repetitive administrative tasks but simultaneously generates new and more cognitively demanding work requirements. This workload transformation subsequently contributes to elevated levels of work stress, manifesting through technostress, job insecurity, and always-on culture as direct consequences of digital ecosystem adoption. Furthermore, service digitalization is proven to significantly drive the increasing need for employee training and development, particularly in mastering digital competencies that remain aligned with Islamic principles a unique demand that distinguishes Islamic banks from their conventional counterparts. Unmanaged work stress demonstrably impairs employee performance across multiple dimensions, including service quality, productivity, and innovative contribution. Moreover, work stress functions as a significant mediating variable in the relationship between service digitalization and employee performance. These findings underscore that successful digital transformation in Islamic banking requires a holistic human resource management approach that simultaneously develops digital competencies, fulfills structured training and development needs, while preserving employee psychological well-being.
Financial Technology (Fintech) sebagai Katalis Inklusi Keuangan: Analisis Pengaruhnya terhadap Aksesibilitas Pembiayaan dan Kinerja Keuangan UMKM di Indonesia Kasiyat; Moh. Taufan Nugroho; Bayu Fitri Hutami; Bella Nanda Ardhya; Dyah Ayu Siti Fatimah
Jurnal Ilmiah Ilmu Manajemen Vol 7 No 2 (2026): Jurnal Ilmiah Ilmu Manajemen (JUIIM)
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/6rv01482

Abstract

Penelitian ini bertujuan untuk menganalisis secara komprehensif pengaruh adopsi Financial Technology (Fintech) terhadap inklusi keuangan, aksesibilitas pembiayaan, dan kinerja keuangan Usaha Mikro Kecil Menengah (UMKM) di Indonesia. Menggunakan pendekatan kuantitatif dengan metode Structural Equation Modeling-Partial Least Squares (SEM-PLS) dan data primer dari 320 pelaku UMKM di 10 provinsi pada periode Januari–Juni 2024, penelitian ini menguji lima hipotesis yang dikembangkan dari kerangka teori Technology Acceptance Model (TAM), Teori Difusi Inovasi, dan Resource-Based View (RBV). Hasil pengujian membuktikan bahwa adopsi fintech berpengaruh positif dan signifikan terhadap inklusi keuangan (? = 0,612; p < 0,001), aksesibilitas pembiayaan (? = 0,534; p < 0,001), dan kinerja keuangan UMKM (? = 0,487; p < 0,001). Inklusi keuangan juga terbukti memediasi secara parsial hubungan antara adopsi fintech dan kinerja keuangan UMKM (indirect effect = 0,259; p < 0,001). Nilai R² untuk variabel kinerja keuangan sebesar 0,623 mengindikasikan bahwa model mampu menjelaskan 62,3% variasi kinerja keuangan UMKM. Temuan ini memperkuat urgensi pengembangan ekosistem fintech yang inklusif sebagai strategi nasional dalam mendorong pertumbuhan UMKM dan stabilitas keuangan Indonesia.
Co-Authors Bayu Fitri Hutami Bella Nanda Ardhya Destiani Rahmawati Dewi Tri Komalasari Ike Hilatunnisa Kasiyat Kasmawati, Yuni Moh. Taufan Nugroho