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p-Index From 2021 - 2026
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This Author published in this journals
All Journal Journal of Management - Small and Medium Enterprises (SME's) Journal of Global Strategic Studies Journal of Law, Education and Business
Seno Setyo Pujonggo
Politeknik Imigrasi dan Pemasyarakatan Indonesia
Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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The Efficacy of Work from Home Policy in Managing Immigration Service Delivery Gunawan Ari Nursanto; Arief Febrianto; Virra Wirdhiningsih; Muhammad Arief Hamdi; Seno Setyo Pujonggo
Journal Of Global Strategic Studies Vol 6 No 1 (2026): Journal of Global Strategic Studies
Publisher : Master's Programs in International Relations, Faculty of Social and Political Science, Jenderal Achmad Yani University (UNJANI).

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jgss.v6i1.5495

Abstract

This study examines the effectiveness of Work from Home (WFH) policy in Indonesian immigration public service delivery, using Efficiency Theory and Digital Transformation Theory as frameworks for analysis. The findings suggest that WFH enhances administrative efficiency and supports digital transformation for remote-compatible functions such as visa processing, residence permit administration, and internal coordination. However, the policy proves less effective for front-line services requiring physical presence, such as passport issuance, biometric capture, and border control. The study highlights that WFH must be considered selectively based on the operational nature of each immigration function. Additionally, the effectiveness of remote work in immigration services is closely linked to digital readiness, cybersecurity, and the availability of secure infrastructure. The article concludes by proposing a function-based model for WFH implementation, emphasizing the need for continued investment in digital infrastructure and equitable access to immigration services. This study contributes to the understanding of WFH applicability in the public sector, specifically in immigration services, and offers policy recommendations for improving service delivery through hybrid work models.
E-government and Public Financial Management reform: An examination of SAKTI implementation Gunawan Ari Nursanto; Seno Setyo Pujonggo; Muhammad Arief Hamdi; Virra Wirdhiningsih; Arief Febrianto
Journal of Management Small and Medium Enterprises (SMEs) Vol 19 No 2 (2026): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v19i2.26226

Abstract

The digitalisation of public financial management in Indonesia has advanced through the Integrated Financial Management Information System (IFMIS), particularly the mandatory Sistem Aplikasi Keuangan Tingkat Instansi (SAKTI) for all central government work units. This article analyses SAKTI’s implementation at the Immigration Polytechnic, a strategic vocational institution under the Ministry of Law, expected to strengthen efficiency, transparency, and accountability in managing state funds. Using DeLone and McLean’s (2003) Information Systems Success Model, the study assesses system quality, information quality, service quality, use, user satisfaction, and net benefits. A case study design was employed, combining a survey of end-users with semi-structured interviews and document analysis. The findings show that SAKTI has improved standardisation and traceability of financial transactions, yet several socio-technical challenges persist, including unstable connectivity, system slowdowns during peak periods, limited user training, and varying levels of digital literacy. These constraints reduce user satisfaction and hinder the full realisation of organisational benefits. The study contributes to e-government and IFMIS literature in developing country bureaucracies and proposes practical recommendations to strengthen leadership commitment, capacity-building, and technical infrastructure to optimise SAKTI implementation in education-sector work units. Keywords: IFMIS; E-Government; Information Systems Success; Public Financial Management
Analisis Efektivitas Penegakan Hukum Keimigrasian dalam Operasi Wira Waspada Tahun 2025 Salsabila Azzahra; Seno Setyo Pujonggo; Imma Yedida Ardi
Journal of Law, Education and Business Vol. 4 No. 2 (2026): Oktober 2026
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jleb.v4i2.9223

Abstract

Penegakan hukum keimigrasian merupakan fungsi strategis dalam menjaga kedaulatan negara dan ketertiban hukum di Indonesia. Operasi Wira Waspada yang diselenggarakan Direktorat Jenderal Imigrasi sepanjang tahun 2025 menjadi instrumen pengawasan terhadap Warga Negara Asing (WNA) secara terukur dan berkelanjutan. Penelitian ini bertujuan menganalisis efektivitas penegakan hukum keimigrasian melalui Operasi Wira Waspada Tahun 2025 serta mengidentifikasi hambatan dan tantangan dalam pelaksanaannya. Metode penelitian yang digunakan adalah penelitian hukum normatif dengan pendekatan perundang-undangan dan pendekatan konseptual. Hasil penelitian menunjukkan bahwa Operasi Wira Waspada Tahun 2025 dilaksanakan secara bertahap di berbagai wilayah Indonesia, meliputi Bali, Maluku Utara, Jabodetabek, dan operasi serentak nasional di 2.098 titik pengawasan. Operasi ini berhasil menjaring ratusan WNA pelanggar dengan jenis pelanggaran beragam, mulai dari penyalahgunaan izin tinggal, overstay, investor fiktif, hingga sponsor fiktif. Tindakan administratif keimigrasian berupa deportasi dan pencantuman dalam daftar penangkalan telah diterapkan sesuai Undang-Undang Nomor 6 Tahun 2011 tentang Keimigrasian. Hambatan yang dihadapi meliputi keterbatasan sumber daya manusia, luasnya cakupan wilayah, kompleksitas modus pelanggaran, dan perlunya peningkatan koordinasi lintas instansi. Kesimpulannya, diperlukan penguatan kapasitas kelembagaan, pemanfaatan teknologi informasi, serta koordinasi lintas instansi guna mengoptimalkan efektivitas penegakan hukum keimigrasian di Indonesia.
Co-Authors Ardi, Imma Yedida Arief Febrianto Gunawan Ari Nursanto Muhammad Arief Hamdi Salsabila Azzahra Virra Wirdhiningsih