Agnes Alzena Syafitri
Universitas Teknologi Bandung

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AI-BASED BUSINESS PROCESS MONITORING PADA RITEL DIGITAL : EFEKTIVITAS CONTINUOUS INTERNAL AUDITING DAN PENERIMAAN TEKNOLOGI AUDITOR Agnes Alzena Syafitri
SISTEMIK (Jurnal Nasional Ilmu Teknik) Vol 14 No 1 (2026): SISTEMIK : Jurnal Ilmiah Nasional Bidang Ilmu Teknik
Publisher : Universitas Teknologi Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53580/sistemik.v14i1.193

Abstract

The rapid digitalization of the retail industry has increased transaction complexity and internal control risks, creating the need for more responsive, adaptive, and continuous monitoring and auditing mechanisms. This study aims to explore the influence of AI-Based Business Process Monitoring on the effectiveness of continuous internal auditing in digital retail companies. The research adopts a qualitative approach using a literature review method. Data were collected from relevant scholarly sources and analyzed through descriptive qualitative analysis with narrative synthesis to identify patterns, benefits, challenges, and the relationship between the implementation of AI-Based Business Process Monitoring and the improvement of internal audit effectiveness. The findings indicate that the implementation of AI-Based Business Process Monitoring in digital retail companies enhances the effectiveness of Continuous Internal Auditing. This improvement is driven by the capability of AI technologies to monitor transactional and operational data in real time, detect anomalies and potential fraud, improve the accuracy of risk assessment, expand the scope of audit testing, and support continuous compliance monitoring. In addition, the system accelerates audit processes and provides reliable digital evidence that supports more proactive and strategic decision-making. However, the effectiveness of AI-Based Business Process Monitoring implementation is also influenced by auditors’ acceptance of the technology. Factors such as perceived usefulness and perceived ease of use play a crucial role in ensuring that the technology can be optimally integrated into internal audit practices. Furthermore, this study provides conceptual insights into how the integration of Artificial Intelligence in business process monitoring can support more responsive internal auditing practices within the dynamic operational environment of digital retail companies. The findings are expected to serve as a reference for organizations seeking to optimize the use of AI technologies in strengthening internal oversight and enhancing continuous internal auditing in the era of digital transformation.
Transformasi Proses Audit Berbasis Real-Time Inventory Intelligence: Studi Kasus pada Perusahaan Ritel Modern di Kota Bandung Yuki Hidayat Kusdinar; Agnes Alzena Syafitri
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 5: Juli 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i5.16776

Abstract

Perkembangan teknologi digital dan tingginya volume transaksi pada perusahaan ritel modern di Bandung menuntut transformasi audit internal dari metode manual menjadi sistem real-time yang terotomatisasi guna meningkatkan akurasi data dan efektivitas pengambilan keputusan. Penelitian ini bertujuan mengevaluasi implementasi Real-Time Inventory Intelligence dalam meningkatkan efisiensi dan akurasi audit, serta mengidentifikasi tantangan yang dihadapi. Metode yang digunakan adalah kualitatif dengan pendekatan studi kasus dan analisis tematik. Hasil penelitian menunjukkan bahwa penerapan Real-Time Inventory Intelligence mampu meningkatkan efisiensi dan akurasi audit melalui pembaruan stok otomatis, jejak audit elektronik, serta pengurangan pencatatan manual. Sistem ini membantu manajemen dalam memantau inventaris, mendeteksi anomali, dan mengambil keputusan secara cepat. Namun, terdapat beberapa kendala, seperti integrasi data antar sistem, kesiapan sumber daya manusia, biaya investasi, dan kebutuhan infrastruktur teknologi. Oleh karena itu, diperlukan perencanaan investasi yang matang, pelatihan karyawan, serta penguatan integrasi sistem dan budaya adaptif terhadap digitalisasi. Penelitian ini berkontribusi pada pengembangan praktik audit internal di sektor ritel dan memperkaya kajian transformasi digital dalam audit persediaan di Indonesia.