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All Journal Edukasi Islami: Jurnal Pendidikan Islam Al-I'jaz: Jurnal Studi Al-Qur'an, Falsafah, dan Keislaman Jurnal Sosial dan Sains Inkubis: Jurnal Ekonomi dan Bisnis INJURITY: Journal of Interdisciplinary Studies Journal of Business, Social and Technology Kartika: Jurnal Studi Keislaman Proceeding Of International Conference On Education, Society And Humanity Intelektual: Jurnal Pendidikan dan Studi Keislaman Indonesian Cyber Law Review Hospitality Management and Operations Journal Halaqa: Journal of Islamic Education
Daimah, Daimah
Unknown Affiliation
Religion Humanities Astronomy Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Public Health Social Sciences Other

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The Cyber Footprint of Digital Activism: The Legal Boundary between Freedom of Expression and Hate Speech in Indonesia Daimah, Daimah; Krisch, Nico
Indonesian Cyber Law Review Vol. 2 No. 1 (2025): Indonesian Cyber Law Review
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/iclr.v2i1.13

Abstract

The development of digital technology has encouraged the emergence of digital activism as a new means for citizens to voice opinions and fight for socio-political rights. However, in Indonesia, this space for digital expression is often faced with repressive regulations, particularly through the use of rubber articles in the Electronic Information and Transaction Law (ITE Law). This research aims to critically analyze the legal boundary between freedom of expression and hate speech in the context of digital activism, identify potential abuses of digital law against activists and citizens, and offer a just and democratic juridical framework. Using a descriptive qualitative approach with a case study method, data was collected through documentation of legal regulations, interviews with key figures, and netnographic observations on social media. The results show that ITE Law is often used as an instrument to silence political expression, with the trend of reporting against activists increasing in the last four years. The unclear definition of hate speech and the absence of explicit protection for political expression worsen the conditions for digital democracy. This research recommends digital regulatory reforms, including the establishment of an independent oversight body and affirmation of the legal boundary between criticism and hate speech, to guarantee civil rights in the cyber era.
Juridical Analysis of the Responsibility of Social Media Platforms for Cyber Threats Against Digital Activists in Indonesia Fahira, Siti Hapsah; Daimah, Daimah; Mu'amar, Irkham Mu'amar; Theresa, Akpoghome
Indonesian Cyber Law Review Vol. 2 No. 1 (2025): Indonesian Cyber Law Review
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/iclr.v2i1.11

Abstract

The increasing intensity of cyberattacks against digital activists in Indonesia highlights the urgency of re-reading the responsibilities of social media platforms as providers of digital space. Attacks in the form of doxing, hacking, and intimidation not only threaten freedom of expression, but also create inequality in legal protection for vulnerable groups. This research aims to juridically analyze the legal responsibility of digital platforms for cyber threats experienced by activists in Indonesia, and formulate a more adaptive and human rights-based regulatory framework. The method used is a normative-empirical approach, with data collection techniques through documentation studies, in-depth interviews with activists and legal experts, as well as analysis of laws and regulations and internal platform policies. The results showed that the majority of platforms failed to carry out the principle of due diligence and only followed up on a small portion of the reports submitted. On the other hand, the absence of national legal norms that explicitly regulate the responsibility of platforms also weakens legal protection for victims. This research recommends the establishment of new norms based on shared responsibility and the integration of digital human rights principles in national laws and regulations. The findings emphasize the importance of a regulatory approach that is not only reactive, but also preventive and accountable in dealing with threats to civil liberties in the digital space.
Hubungan Disiplin dan Kreatifitas Guru dengan Produktifitas Kerja Guru di MTs Salafiyah Bode Plumbon Cirebon Daimah, Daimah
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 1 No. 1 (2019): INKUBIS: Jurnal Ekonomi dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v1i1.15

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana hubungan disiplin dan kreativitas guru dengan produktivtas guru. metode penelitian yang digunakan adalah metode survey. Hasil penelitian ini menunjukkan bahwa: 1) Hubungan antara disiplin guru dengan produktivitas guru (rX1,X2) adalah kuat dan positif, dengan demikian hipotesis Ho ditolak dan H1 diterima. Hubungan tersebut merupakan hubungan yang linier; 2) Hubungan antara kreatifitas guru dengan produktivitas guru (rX2,Y) adalah kuat dan positif, dengan demikian hipotesis Ho ditolak dan H1 diterima. Hubungan tersebut merupakan hubungan yang linier. 3) Hubungan langsung antara disiplin guru dengan kreativitas secara bersama-sama (rX1,Y) adalah sangat kuat dan positif, dengan demikian hipotesis Ho ditolak dan H1 diterima. Hubungan tersebut merupakan hubungan yang linier.
Pengaruh Disiplin Kerja dan Motivasi Kerja Terhadap Kinerja Pegawai di Lingkungan Puskesmas Balida Kecamatan Dawuan Kabupaten Majalengka Daimah, Daimah
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 2 No. 1 (2020): INKUBIS : Jurnal Ekonomi dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v2i1.23

Abstract

Tujuan yang ingin dicapai dalam penelitian ini adalah (1) Untuk mengkaji dan menganalisis besarnya pengaruh faktor disiplin kerja secara parsial terhadap kinerja pegawai di lingkungan Puskesmas Balida Kecamatan Dawuan Kabupaten Majalengka. (2) Untuk mengkaji dan menganalisis besarnya faktor motivasi kerja secara parsial terhadap kinerja pegawai di lingkungan Puskesmas Balida Kecamatan Dawuan Kabupaten Majalengka.(3) Untuk mengkaji dan menganalisis besarnya faktor disiplin kerja dan motivasi secara simultan terhadap kinerja pegawai di lingkungan Puskesmas Balida Kecamatan Dawuan Kabupaten Majalengka. Metode penelitian yang digunakan adalah deskriptif korelatif, yaitu mencari seberapa besar pengaruh disiplin keraj dan motivasi kerja terhadap kinerja pegawai Puskesmas Balida Kecamatan Dawuan Kabupaten Majalengka, baik secara sendiri-sendiri maupun secara bersama-sama (simultan). Penelitian ini berbentuk survei dengan karakteristik antara lain dapat mengumpulkan data dalam jumlah yang relatif besar, dapat mengumpulkan informasi beberapa variabel kontruks, dan mengumpulkan informasi dengan tujuan pemecahan masalah dan pengujian hipotesis. hasil penelitian dimaksudkan untuk memberikan gambaran umum mengenai penyebaran/distribusi data, baik berupa ukuran gejala sentral, ukuran letak maupun distribusi frekuensi. Harga-harga yang akan disajikan setelah diolah dari data mentah dengan menggunakan metode statistik deskriptif, yaitu; harga rata-rata, simpangan baku, modus, median, distribusi frekuensi serta grafik histogram.
Customer Relationship Management in the Context of Digital Marketing on Customer Satisfaction, Customer Loyalty and Profitability Enhancement at PT. Syntax Corporation Indonesia Daimah, Daimah
Jurnal sosial dan sains Vol. 5 No. 12 (2025): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v5i12.32677

Abstract

This study aims to analyse the effect or impact of implementing Customer Relationship Management (CRM) in digital marketing strategies on customer relationships in the digital era. With the development of information and communication technology, companies now face new challenges in managing interactions with customers through various digital platforms. This research uses a descriptive analysis approach through a survey to representatives of the Company's marketing team who implement digital-based CRM with customer satisfaction variables, increasing customer loyalty, improving sales performance and increasing Company profitability. The results show that the implementation of digital-based CRM can positively improve communication efficiency, service personalisation, and more optimal customer data management, which in turn contributes to increased satisfaction, loyalty, performance and profitability. In addition, the findings also reveal that the use of digital marketing tools, such as social media, email marketing, and chatbots, further strengthens companies' relationships with customers. The research suggests that companies leverage digital CRM technology integrated with digital marketing platforms to maximise customer experience and achieve more effective marketing goals.
INTEGRATION OF BOARDING SCHOOL VALUES IN FORMAL EDUCATION TO FORM STUDENTS' CHARACTER: A CHARACTER FORMATION STUDY OF GENERATION Z STUDENTS Nisa’, Khoirun; Wibowo, Adi; Daimah, Daimah; Nahri, Aisyah Chorijatun
Edukasi Islami: Jurnal Pendidikan Islam Vol. 13 No. 04 (2024): Edukasi Islami: Jurnal Pendidikan Islam
Publisher : Sekolah Tinggi Agama Islam Al Hidayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30868/ei.v13i04.9528

Abstract

This study explores the integration of pesantren (Islamic boarding school) values into the formal education system at MI Unggulan Annawawi, aiming to shape the character of Generation Z students. Employing a qualitative field research approach, data were gathered through participatory observation, in-depth interviews, and document analysis. The findings reveal that structured programs such as congregational dhuha prayer, memorization of short surahs and nadzom, and daily supplication have a significant impact on students' religious character and discipline. However, student independence remains limited, primarily due to the absence of senior student role models. Teachers play a pivotal role as spiritual mentors and behavior models. The study concludes that continuous and adaptive mentoring strategies are essential to enhance autonomy, especially in newly established Islamic educational institutions. This research contributes to the discourse on Islamic character education in the digital age and highlights the challenges of contextualizing pesantren values for contemporary learners.
Customer Relationship Management in Digital Marketing and Its Impact on Customer Satisfaction, Loyalty, and Profitability Daimah, Daimah
Journal of Business, Social and Technology Vol. 6 No. 2 (2025): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v6i2.565

Abstract

Background: In the digital marketing era, Customer Relationship Management (CRM) is widely adopted to improve customer satisfaction, loyalty, and profitability. However, CRM implementation often emphasizes technology while neglecting service quality and relational processes, resulting in transactional relationships rather than long-term customer engagement. Therefore, examining the combined role of CRM and service quality in influencing customer outcomes remains important. Objective: This study analyzes the relationship between CRM implementation, service quality, customer satisfaction, customer loyalty, and profitability at PT. Syntax Corporation Indonesia through its parent company, Riviera Publishing. Methods: This research employed a seven-step scientific methodological approach. Data were collected through structured interviews and surveys involving marketing team representatives implementing a digital-based CRM system. The study examined four main variables: CRM practices (human resources, processes, and technology), service quality, customer satisfaction, and customer loyalty, as well as their impact on company profitability. Results: The findings indicate that CRM implementation does not have a significant effect on customer satisfaction, as reflected by the dominance of one-time transactions and limited utilization of customer databases for long-term relationship building. In contrast, service quality has a significant positive effect on customer loyalty, while CRM practices positively influence company profitability through improved marketing efficiency. Conclusion: CRM implementation alone does not significantly enhance customer satisfaction but contributes positively to profitability, whereas service quality plays a crucial role in strengthening customer loyalty. These results emphasize the importance of integrating CRM systems with effective service quality management to achieve optimal customer relationship outcomes in digital marketing contexts.
Co-Authors Adi Wibowo Aprillia, Teya C. Abas, Maripaz Fahira, Siti Hapsah Krisch, Nico Madum, Mohamad Mu'amar, Irkham Mu'amar, Irkham Mu'amar Muali, Chunul Mutala’liah, Fikri Lu’lu’ul Nahri , Aisyah Chorijatun Nahri, Aisyah Chorijatun Nisa’, Khoirun Nurul Huda Ribah, Muhammad Ato Ibnu Saeful Anwar, Saeful Theresa, Akpoghome Zainal Abidin