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All Journal Jurnal Ventilator: Jurnal Riset Ilmu Kesehatan dan Keperawatan Jurnal Kesehatan Masyarakat Indonesia (JKMI) Service Quality (Jurnal Pengabdian Masyarakat)
Paramita Boni Lestari
Sekolah Tinggi Ilmu Kesehatan RS Husada
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Label Nutri-Level pada Kemasan Pangan sebagai Instrumen Kebijakan Kesehatan dalam Mendorong Perilaku Konsumsi Sehat Masyarakat Fariz Kahendra; Paramita Boni Lestari; Ahmad Daffa Aushof; Apriliana Nabila; Tania Gunawan
Jurnal Pengabdian Kesehatan Vol 3 No 2 (2026): SerQua : Service Quality (Jurnal Pengabdian Masyarakat)
Publisher : Sekolah Tinggi Ilmu Kesehatan RS Husada

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Abstract

Non-communicable diseases remain a major public health challenge in Indonesia and are closely associated with the increasing consumption of processed foods high in sugar, salt, and fat. The implementation of the Nutri-Level Label on food packaging has been introduced as a public health policy to assist consumers in making healthier food choices. This community service program aimed to improve public knowledge and skills in understanding and utilizing the Nutri-Level Label as a basis for selecting healthier food products. An educational-participatory approach was employed through health education sessions and hands-on demonstrations on how to interpret Nutri-Level Labels displayed on food packaging. The program was conducted in June 2026 at the Sawah Besar District Sports Hall and involved 48 community participants. Participants' knowledge was assessed using a 10-item pre-test and post-test questionnaire covering the concept, function, label categories, and practical application of the Nutri-Level Label. The findings demonstrated an increase in the mean knowledge score from 61.5 before the intervention to 87.8 after the intervention. The proportion of participants with good knowledge increased from 31.3% to 85.4%, while those with poor knowledge decreased from 27.0% to 0%. Participants also showed improved ability to identify Nutri-Level categories and compare food products based on their nutritional quality. These findings indicate that educational interventions combined with practical demonstrations effectively enhance nutrition literacy and support the implementation of the Nutri-Level Label policy to promote healthier dietary behaviors.
Peran Dry Needling dalam Menurunkan Nyeri dan Meningkatkan Mobilitas pada Osteoarthritis Lutut: Scoping Review Catherine Hermawan Salim; Astrid Komala Dewi; Paramita Boni Lestari
Jurnal Ventilator Vol. 4 No. 1 (2026): Jurnal Ventilator
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/ventilator.v4i1.2410

Abstract

Knee osteoarthritis is a leading cause of chronic pain and mobility limitations in adults and the elderly. Physiotherapy approaches continue to evolve, one of which is dry needling, which aims to reduce pain through trigger point modulation and improve mobility. However, scientific evidence regarding the effectiveness of this intervention is still scattered and has not been comprehensively mapped. This study aims to map the scientific evidence regarding the role of dry needling in reducing pain and improving mobility in patients with knee osteoarthritis. This study used a scoping review design with reference to the PRISMA-ScR guidelines. A literature search was conducted in several electronic databases such as PubMed, Scopus, ScienceDirect and Google Scholar. Inclusion criteria included studies examining the use of dry needling in patients with knee osteoarthritis, both randomized and non-randomized clinical trials. Extracted data included study characteristics, type of intervention, pain outcomes, and mobility. The search results indicate that dry needling has the potential to reduce pain intensity and improve mobility in patients with knee osteoarthritis. The therapeutic effect is thought to be related to pain modulation through neurophysiological mechanisms, increased local blood flow, and reduced myofascial trigger point activity. However, variations in intervention protocols and methodological limitations in some studies are of concern. Conclusion: Dry needling is a promising intervention in the management of knee osteoarthritis, particularly in reducing pain and improving mobility. However, further studies with more robust designs and consistent intervention standards are needed to strengthen the scientific evidence.
Determinan Kepuasan Pasien Peserta Jaminan Kesehatan Nasional (JKN/BPJS): A Literatur Review Paramita Boni Lestari; Fariz Kahendra; Ria Efkelin; Catherine Hermawan Salim
Jurnal Ventilator Vol. 4 No. 1 (2026): Jurnal Ventilator
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/ventilator.v4i1.2671

Abstract

Indonesia's National Health Insurance (JKN), administered by BPJS Kesehatan, aims to provide equitable healthcare access for all citizens. As the number of participants continues to increase, improving healthcare service quality and patient satisfaction has become essential for ensuring the program's sustainability. This study aimed to identify the determinants of patient satisfaction among BPJS Kesehatan participants through a literature review. A literature review was conducted by analyzing 10 articles published between 2021 and 2026 and retrieved from Google Scholar. The selected studies were synthesized using a descriptive approach. Patient satisfaction was influenced by patient characteristics, particularly age and gender, healthcare service quality based on the SERVQUAL dimensions (tangibles, reliability, responsiveness, assurance, and empathy), and the quality of digital services provided through the Mobile JKN application. Most studies reported a significant relationship between service quality and patient satisfaction. Furthermore, the ease of use and accessibility of the Mobile JKN application positively affected participants' satisfaction. Patient satisfaction among BPJS Kesehatan participants is determined by multiple factors. Improving service quality across all SERVQUAL dimensions and optimizing Mobile JKN services are essential to enhance patient satisfaction and support the successful implementation of the National Health Insurance program.
RESPONSIVENESS COMPLAINT HANDLING PETUGAS KESEHATAN DENGAN TINGKAT KEPUASAN PASIEN JAMINAN KESEHATAN BERSUBSIDI DI RUANG RAWAT INAP RS X JAKARTA Ria Efkelin; Paramita Boni Lestari; Fariz Kahendra
Jurnal Kesehatan Masyarakat Indonesia (JKMI) Vol. 4 No. 1 (2026): Oktober
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/jkmi.v4i1.9192

Abstract

Rendahnya responsiveness tenaga kesehatan dalam menangani keluhan pasien sering menjadi kendala mutu pelayanan di rumah sakit. Penelitian ini bertujuan untuk menganalisis hubungan responsiveness complaint handling petugas kesehatan dengan tingkat kepuasan pasien Jaminan Kesehatan Bersubsidi di ruang rawat inap RS X Jakarta. Jenis penelitian ini adalah kuantitatif dengan desain cross-sectional. Populasi penelitian adalah pasien rawat inap penerima JKN bersubsidi, dengan sampel sebanyak 50 responden yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan menggunakan kuesioner, kemudian dianalisis menggunakan uji statistik Chi-Square. Hasil analisis menunjukkan bahwa dari 44 responden yang menilai responsiveness dalam kategori tinggi, sebagian besar merasa puas (98%), sedangkan pada kategori responsiveness sedang (6 responden), mayoritas merasa tidak puas (67%). Hasil uji Chi-Square menghasilkan p-value sebesar 0,001, yang menandakan adanya hubungan signifikan antara responsiveness complaint handling dengan kepuasan pasien. Implikasinya, rumah sakit perlu memperkuat responsivitas penanganan keluhan dan komunikasi petugas guna meningkatkan kepuasan serta kepercayaan pasien.
Co-Authors Ahmad Daffa Aushof Apriliana Nabila Astrid Komala Dewi Catherine Hermawan Salim Fariz Kahendra Mose, Ria Efkelin Tania Gunawan