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Journal : Human Resource Management Studies

Emotional Intelligence, Job Satisfaction. The Mediating Role of Interactional Justice Mazellisya, Risca; Trinanda, Okki
Human Resource Management Studies Vol. 4 No. 3 (2024): Human Resources Management Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/hrms.v4i3.367

Abstract

This study analyzes: (1) the effect of emotional intelligence on job satisfaction in the State Civil Apparatus (ASN) Office of the Ministry of Religion of Padang City (2) the effect of emotional intelligence on interactional justice in (ASN) Office of the Ministry of Religion of Padang City (3) the effect of interactional justice on job satisfaction (ASN) Office of the Ministry of Religion of Padang City (4) the effect of emotional intelligence on job satisfaction in employees of the Office of the Ministry of Religion of Padang City through interactional justice as a mediating variable. This research is quantitative research. The research sample was 61 employees of the Padang City Ministry of Religious Affairs Office. The sampling technique in this study was total sampling. Data collection is a questionnaire with a Likert scale. The results in this study indicate that (1) There is a significant and positive influence between Emotional Intelligence and Job Satisfaction in the State Civil Apparatus (ASN) of the Padang City Ministry of Religion Office, with a form of Job Satisfaction. (2) There is a significant and positive influence between Emotional Intelligence and Interactional Justice on the State Civil Apparatus (ASN) of the Padang City Ministry of Religious Affairs Office, (3) There is a significant and positive influence between Interactional Justice and Job Satisfaction on the State Civil Apparatus (ASN) of the Padang City Ministry of Religious Affairs Office (4) There is an indirect effect between the influence of Emotional Intelligence and Job Satisfaction.
Moderating Role Leader-Member Exchange Between Emotional Labor and Burnout among Intensive Care Unit Nurses Andini, Aulia; Trinanda, Okki
Human Resource Management Studies Vol. 5 No. 2 (2025): Human Resources Management Studies
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/hrms.v5i2.420

Abstract

This study aims to analyze the effect of Emotional Labor on Burnout, with Leader-Member Exchange as a moderating variable, among nurses in the Intensive Care Unit (ICU) at RSUP Dr. M. Djamil Kota Padang (Dr. M. Djamil General Hospital, Padang). The research employed a total sampling technique, involving 70 ICU nurses as respondents. Data were collected through a questionnaire using a Likert scale. The data analysis technique utilized was Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS software. The findings indicate that: (1) The Surface Acting dimension of Emotional Labor has a significant positive effect on Burnout; (2) The Deep Acting dimension of Emotional Labor has a significant negative effect on Burnout; (3) Leader-Member Exchange has a significant negative effect on Burnout; (4) Leader-Member Exchange significantly and negatively moderates the relationship between Surface Acting and Burnout (5) Leader-Member Exchange significantly and positively moderates the relationship between Deep Acting and Burnout.