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All Journal Medicor : Journal of Health Informatics and Health Policy Novatio : Journal of Management Technology and Innovation
Azlyn Ahmad Zawawi
Universitas Teknologi MARA
Decision Sciences, Operations Research & Management Health Professions Public Health

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Supervisor Safety Leadership and Safety Voice as Multilevel Predictors of Near-Miss Reporting among Employees at PT Petrokimia Gresik Abdul Rahim Zumrah; Zohaib Hassan Sain; S. Makesh; Azlyn Ahmad Zawawi
Novatio : Journal of Management Technology and Innovation Vol. 4 No. 3 (2026): July 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/novatio.v4i3.1981

Abstract

Near-miss reporting provides information about emerging hazards, yet employees’ reporting behavior may depend on both their willingness to speak and the supervisory context shared by their work team. This study examined individual safety voice, team-level supervisor safety leadership, and their cross-level interaction among production-related employees at PT Petrokimia Gresik, East Java. The supplied study documentation describes a cross-sectional Google Forms survey conducted within January–May 2026 using multistage purposive sampling and electronic informed consent. Analyses included 300 employees nested within 30 teams of 10. Eight leadership items were aggregated after examining within-team agreement and intraclass correlations; safety voice and reporting behavior were measured with six items each. Maximum-likelihood hierarchical linear models separated within-team and between-team variation. The null-model intraclass correlation was .240. In the full random-slope model, safety voice was positively associated with reporting behavior (b = 0.484, SE = 0.043), as was team leadership (b = 0.290, SE = 0.087). The cross-level interaction was positive (b = 0.129, SE = 0.041, p = .002); voice slopes were 0.349 and 0.619 at leadership one standard deviation below and above the team mean. Residual and intercept variances decreased by 35.4% and 29.3% relative to the null model. A simpler fixed-slope interaction model had lower information criteria and similar estimates. Findings support considering supervisor responsiveness alongside employee communication initiatives, while remaining limited by self-report measurement, cross-sectional design, and 30 purposively sampled teams.
Visual Safety Briefing Program and Occupational Safety Outcomes among Production Employees: A Quasi-Experimental Study at PT Semen Indonesia Tuban Plant Abdul Rahim Zumrah; Zohaib Hassan Sain; Zelynda zeinab Malizal; Azlyn Ahmad Zawawi
Novatio : Journal of Management Technology and Innovation Vol. 4 No. 2 (2026): April 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/novatio.v4i2.2034

Abstract

Background. Cement production exposes employees to machinery, moving equipment, energy, and material-handling hazards. Routine safety briefings may not strengthen hazard recognition in realistic situations. Objective. To evaluate whether a four-week Structured Visual Safety Briefing Program improved hazard recognition, safe-work compliance, near-miss reporting readiness, and safety response confidence more than existing briefing practice. Methods. A non-equivalent control group pretest–posttest quasi-experiment was conducted among 120 production employees (60 per group; purposive sampling) at PT Semen Indonesia (Persero) Tbk, Tuban Plant, from March to July 2026. The intervention comprised 12 sessions over four weeks using hazard images, colour-coded cues, and scenario questions. Outcomes, collected through Google Forms, were self-reported hazard recognition (HR), a 10-item objective visual hazard recognition test (HRT), safe-work compliance (SWC), near-miss reporting readiness (NMR), and safety response confidence (SRC). Difference-in-differences (DiD) with participant-clustered standard errors was the primary analysis, supplemented by ANCOVA. Results. All 120 participants provided matched data. The intervention group improved more than the comparison group on every outcome (DiD: HR = 1.01, 95% CI [0.79, 1.23]; HRT = 2.20 points, [1.45, 2.95]; SWC = 0.88; NMR = 0.92; SRC = 0.78; all p < .001; Hedges’ g = 1.04–1.64). Results were robust to adjustment for baseline scores, tenure, prior training, and shift status. Conclusion. Adding structured visual content to routine safety briefings was associated with larger short-term gains in hazard recognition and related readiness outcomes than existing practice. Non-random allocation, self-reported outcomes, and immediate posttesting limit causal inference; the program should supplement, not replace, formal training and engineering controls.
Perceived Accessibility, Service Integration, and Responsiveness as Predictors of Patient Satisfaction at Sangurara Public Health Center, Palu Azlyn Ahmad Zawawi; Mohammad Wasil; Zohaib Hassan Sain; Fadly Umar; Dr. Joel Rey U. Acob; Multy Syaddam Nirwan
Medicor : Journal of Health Informatics and Health Policy Vol. 4 No. 3 (2026): July 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/medicor.v4i3.1975

Abstract

Patient satisfaction in primary healthcare is influenced by accessibility, service integration, and responsiveness, yet their independent contributions remain insufficiently explored in Indonesian public health centers. This study examined the associations between these dimensions and patient satisfaction at UPTD Puskesmas Sangurara, Palu, Indonesia. A quantitative cross-sectional survey involved 200 adult patients recruited through consecutive sampling from February to June 2026. Data were collected using a 20-item, five-point Likert-scale questionnaire and analyzed through descriptive statistics, Pearson correlation, and multiple linear regression using IBM SPSS Statistics. All constructs were rated in the Good category (mean = 3.53–3.71), with satisfactory reliability (Cronbach’s α = 0.862–0.911). Regression results indicated that perceived accessibility (β = 0.181, p = .002), service integration (β = 0.426, p < .001), and responsiveness (β = 0.248, p < .001) significantly and positively predicted patient satisfaction. The model explained 45.4% of satisfaction variance (R² = 0.454, F(3, 196) = 54.35, p < .001). Service integration emerged as the strongest predictor. These findings highlight the importance of coordinated service delivery, accessible care, and responsive personnel in strengthening patient satisfaction within Indonesian primary healthcare facilities.
Co-Authors Abdul Rahim Zumrah Dr. Joel Rey U. Acob Fadly Umar Mohammad Wasil Multy Syaddam Nirwan S. Makesh Zelynda zeinab Malizal Zohaib Hassan Sain