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The Paradox of Smart Tourism: Does Technology Empower or Discourage Experience Sharing Sari, Mareta Kemala; Lita, Ratni Prima; Lenggogeni, Sari; Ma'ruf, Ma'ruf
Journal of Applied Engineering and Technological Science (JAETS) Vol. 7 No. 1 (2025): Journal of Applied Engineering and Technological Science (JAETS)
Publisher : Yayasan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/jaets.v7i1.7353

Abstract

This study aimed to develop a model for showing the process of sharing memorable experiences created at tourists destinations or digital tourism supported by smart tourism technology (STT). A survey was conducted on 136 tourists who stayed in home-based accommodations and shared experiences on Instagram, which were later reposted by the destination's official Instagram account. In this study, a quantitative method was used, and the questions were addressed using the SMART PLS 4.1.0.9 tool. Furthermore, data were collected using a purposive sampling method from 136 visitors in West Sumatra who had completed their stay, shared experiences in the form of photos or videos on social media, and had posts reposted by the destination’s official account. The results showed that tourists tended to place greater importance on the emotions evoked by travel experiences compared to those arising from interaction with smart tourism technology (STT) services when evaluating overall happiness. Both theoretical insights and practical applications were further discussed.
PERMASALAHAN PARIWISATA DI INDONESIA: TINJAUAN LITERATUR SISTEMATIS Yulistriani, Yulistriani; Febriamansyah, Rudi; Lenggogeni, Sari; yuerlita, yuerlita
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 7 No 1 (2026): Jurnal Kajian Pariwisata dan BIsnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v7i1.86072

Abstract

This study presents a systematic literature review of scholarly research examining tourism development challenges in Indonesia from 2010 to 2025, based on publications indexed in ScienceDirect. Literature identification and selection were conducted in accordance with the PRISMA framework, while bibliometric mapping and thematic analysis were performed using Visualization of Similarities (VOS). The initial literature search was carried out in ScienceDirect using the keyword string “tourism AND problems in Indonesia”. A multi-stage screening and eligibility process followed this. The selected articles were organized using Mendeley Desktop and subsequently subjected to manual verification to ensure data validity, thematic relevance, and consistency with the research objectives. Only studies that met the predefined inclusion criteria were retained for further analysis. The validated dataset was then analyzed using VOSviewer to visualize thematic relationships and co-occurrence patterns among the main research topics. The resulting VOS maps were manually interpreted by examining the most frequently occurring keywords and their relational structures. Based on this analysis, the study identifies major patterns and research gaps that provide directions for future investigations into tourism-related challenges in Indonesia. Overall, the tourism issues identified in the literature were systematically classified into three primary dimensions: environmental, social, and economic issues.