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THE ROLE OF INNOVATIVE CITIZENSHIP BEHAVIOR IN IMPROVING EMPLOYEE PERFORMANCE Fitrio, Tomy; Indra Saputra, Raja Marwan; Dewi, Puspa; Astarina, Ivalaina
Jurnal Aplikasi Manajemen Vol. 20 No. 2 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.02.05

Abstract

This paper takes the dynamic capabilities (DCs) theory as a theoretical perspective to investigate the role of innovative citizenship behavior as a mediation model in the effect of organizational commitment and culture on the performance of Bank X employees in Indonesia empirically. The data were collected from 340 people and processed using Structural Equation Modeling (SEM). The study proposed innovative citizenship behavior as a strategy for improving employee performance based on the concept of organizational citizenship and innovative behavior. The results showed that organizational commitment and culture mediated by innovative citizenship behavior improve employee performance. That supports the hypothesis of the importance of innovative citizenship behavior in enhancing employee performance. These results strengthen the theory of dynamic capabilities (DCs), which states that reconfiguring internal drive, in this case, employees increases the company's competitive advantage in a dynamic environment.
THE ROLE OF ADAPTIVE MILLENNIAL LEADERSHIP, ORGANIZATIONAL CULTURE, AND COMPETENCY AS A STRATEGY TO INCREASE EMPLOYEE PERFORMANCE Dewi, Puspa; Fitrio, Tomy
Jurnal Aplikasi Manajemen Vol. 20 No. 3 (2022)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2022.020.03.17

Abstract

This study aimed to develop a conceptual model of the relationship between organizational culture, competency, adaptive millennial leadership, and employee performance. Data were collected from 130 employees of Bank X of Riau Regional Office. Data were processed using Structural Equation Modeling (SEM) PLS. This study proposed adaptive millennial leadership as a strategy to improve employee performance. The results show that organizational culture and competencies mediated by adaptive millennial leadership increased employee performance. It supports the hypothesis regarding the importance of adaptive millennial leadership in improving employee performance. Also, the results strengthen social capital theory, where social capital argues that social relations are resources that can lead to the development and accumulation of human capital in achieving organizational goals.
THE ROLE OF SERVICE QUALITY AGILITY, COMPETENCE, AND ORGANIZATIONAL COMMITMENT IN IMPROVING EMPLOYEE PERFORMANCE Fitrio, Tomy; Remofa, Yudha; Hardi, Hardi; Ismail, Yusof
Jurnal Aplikasi Manajemen Vol. 21 No. 1 (2023)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2023.021.1.17

Abstract

Employees are assets for the company. Therefore high employee performance can improve company performance in achieving goals. The current research was done to develop a conceptual model related to competency, organizational commitment, service quality agility, and employee performance. In this case, data involved were obtained from 127 BUMN Bank employees. The information was prepared to utilize PLS Structural Equation Modeling. This study suggested service quality agility as a technique to raise worker productivity. The study further revealed that competence and organizational commitment mediated by service quality agility improve employee performance. Therefore, this result supports the hypothesis of the significance of service quality agility in improving employee performance. The findings from this study can be used as a strategy for improving employee performance. This result also strengthens the human motivation theory, in which employees working with suitable competence, high commitment, and high motivation in providing services can improve employee and organizational performance. Future research can focus on service quality agility by expanding the research subject to other business companies related to customer service, and the results may vary.
The Roles of Respectful Leadership and Overqualified Employees on Knowledge Sharing and Knowledge Hiding Hardi, Hardi; Alviani, Devi; Dewi, Puspa; Astarina, Ivalaina; Fitrio, Tomy
Jurnal Aplikasi Manajemen Vol. 22 No. 1 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.01.16

Abstract

In response to the competitive and dynamic business environment, understanding the determinants of knowledge sharing and knowledge-hiding behavior is crucial for optimizing knowledge utilization in achieving sustainable competitive advantage. This study aimed to develop a conceptual model of the relationships between overqualified employees, knowledge sharing, knowledge hiding, and respectful leadership. Data were collected from 94 BUMN Bank employees, and data were processed using PLS Structural Equation Modeling (SEM). This study proposes respectful leadership as a strategy to increase knowledge-sharing behavior and reduce knowledge-hiding behavior. The results of this study show that overqualified employees have an effect on knowledge sharing and knowledge hiding. Then, respectful leadership strengthens the effect of overqualified employees on knowledge sharing but weakens the effect of overqualified employees on knowledge hiding. The results of this study strengthen social exchange theory, where a respected leader will make individuals more concerned with social exchange than economic exchange so they don't hide information.
Pelatihan Kewirausahaan Untuk Usaha Mikro Kecil Dan Menengah (UMKM) Di Kabupaten Indragiri Hulu Fitrio, Tomy
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 3 No. 3 (2019): Penguatan Kapasitas Masyarakat dan Sektor Publik melalui Pengabdian dan Pelatih
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v3i3.423

Abstract

Saat ini jumlah pelaku UMKM terus bertumbuh dengan pesat. Pada tahun 2018 58,97 juta orang dari penduduk Indonesia adalah pelaku UMKM. Di Indragiri Hulu sendiri pada tahun 2018 tercatat sebanyak 26.488 orang pelaku UMKM. Untuk itu sebagai salah satu tridharma perguruan tinggi maka penulis melakukan pengabdian masyarakat di Kabupaten Indragiri Hulu dengan mengadakan pelatihan kewirausahaan untuk pelaku UMKM. Acara ini dihadiri oleh 40 orang pelaku UMKM dari Kecamatan Seberida, Rengat, Rengat Barat dan Lirik.. Materi yang diberikan menyangkut motivasi diri, pengeloaan keuangan, produksi, pemasaran serta perubahan di dunia usaha yang begitu cepat.