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All Journal Jurnal Matematika: MANTIK Insect (Informatics and Security): Jurnal Teknik Informatika JSiI (Jurnal Sistem Informasi) Energy : Jurnal Ilmiah Ilmu-Ilmu Teknik Systemic: Information System and Informatics Journal JATI (Jurnal Mahasiswa Teknik Informatika) jurnal syntax admiration JKMP (Jurnal Kebijakan dan Manajemen Publik) Return : Study of Management, Economic and Bussines Engagement: Jurnal Pengabdian Kepada Masyarakat Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK) JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Amin, Faris Muslihul
Universitas Islam Negeri Sunan Ampel Surabaya
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Journal : Systemic: Information System and Informatics Journal

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Analisis Penerimaan dan Kesuksesan Menggunakan TAM dan Delone & McLean Lestari, Indah; Amin, Faris Muslihul; Wahyudi, Noor
Systemic: Information System and Informatics Journal Vol. 11 No. 1 (2025): Agustus
Publisher : Program Studi Sistem Informasi Fakultas Sains dan Teknologi, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29080/systemic.v11i1.2051

Abstract

E-Commerce is a platform that provides various needs, ranging from personal needs, household needs to general needs online. E-Commerce is getting public attention because it can be an alternative convenience in meeting the consumptive needs of the community. Although e-commerce has offered convenience for users, e-commerce also has various weaknesses such as order errors, lack of seller response, fear of fraud, and so on. This is the reason for this research which aims to determine the factors that can affect the acceptance of e-commerce in society and the factors that influence the success of e-commerce. This study uses 400 respondent data which will be processed using Smart-PLS software. Based on data processing, the variables perceived usefulness and perceived ease of use have a positive and significant effect on behavioral intention, information quality and system quality variables have a positive and significant effect on user satisfaction, user satisfaction and behavioral intention variables have a positive and significant effect on net benefits, variable behavioral intention has a positive and significant effect on actual system use. Meanwhile, the service quality variable has a positive and insignificant effect on user satisfaction
Co-Authors Abian Zhafran D. M Ahmad Fajar Amirul Mukhtar, Ahmad Wildan Anam, Arjun Sirojul Anang Misbakhul Khoir Arjun Sirojul Anam Hadi Firmansyah, Ryan Hanafi Adi Putranto Hernu Haryono Indah Lestari, Indah Indri Sudanawati Rozas Intan Novi Astutik Ivan Gunawan Khalid Khalid M. Al Fatih Muhammad Dzul Fikry Muhammad Shofiudin Mujib Ridwan Tazkia Shabrina Az-Zahra Tiara Melati Putri Wiryawanto Umam, M. Khotibul Wahyudi, Noor Yenny Lukman Yusuf Amrozi Zuyyina Hawani