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Journal : JURNAL PUBLISITAS

ELEMEN-ELEMEN “SOCIAL APPONOMICS” GARUDA INDONESIA SEBAGAI UPAYA UNTUK MENINGKATKAN POTENSI E-COMMERCE DI ERA EKONOMI DIGITAL Purwitasari, Ira; Setiawan, A Judhie; Muktaf, Zein Muffarih
Jurnal Publisitas Vol 6 No 1 (2019): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (463.432 KB) | DOI: 10.37858/publisitas.v6i1.13

Abstract

The purpose of this study is to determine the elements of Garuda Indonesia's Social Apponomics as an effort to increase the potential of e-commerce. The study was conducted at the 1st Floor Management Building, Garuda City, PT Garuda Indonesia (Persero) Tbk, Soekarno Hatta International Airport, Tangerang. The type of research used is descriptive with a qualitative approach. Techniques used in data collection include: a) Primary Data, which consists of in-depth interviews, b) Secondary Data taken from books, journals, articles, and previous research correlated to this research. The technique of determining the informants (informants) used was purposive sampling technique. The results of this study indicates that Garuda Indonesia has implemented Social Apponomics practices in the digital economy era. This is indicated by the founding of three elements forming Social Apponomics in Garuda Indonesia, namely (1) Social Media; (2) Community-based Marketing; and (3) Tailored Applications. Another finding from this study is that the Garuda Indonesia Brand is still the brand that has the highest Brand Advocacy Ratio index score in Indonesia compared to its competitors with a score of 0.81.
Strategi Komunikasi Pemasaran Dalam Menarik Minat Konsumen Untuk Menggunakan Jasa Pembiayaan Multiguna Bess Finance Di Kota Baturaja Agustian, Herwandi; Purwitasari, Ira; Fathurrijal, Fathurrijal
Jurnal Publisitas Vol 7 No 2 (2021): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (331.234 KB) | DOI: 10.37858/publisitas.v7i2.40

Abstract

This study aims to determine marketing communication strategies in attracting customers to use Bess Finance multipurpose financing services. The research method used is descriptive qualitative. Data collection was carried out through observation, interviews, documentation and literature study. The in-depth interviews were conducted with 3 speakers who were internal parties of PT. Bess Finance which is directly related to the implementation of marketing communications at the service company and 2 customers who are domiciled in Palembang. Based on the analysis of the concept of the AIDA model, the results show that how the marketing process by introducing the services offered is able to influence customer interest in making decisions to trust and use Bess Finance multipurpose financing services.