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All Journal Journal of Local Government Issues Indonesian Governance Journal : Kajian Politik-Pemerintahan
Nastia
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Social Sciences

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Interoperability Governance: An Analysis of the Impact of Digitization of Public Services on Local Government Mutiarin, Dyah; Lawelai, Herman; Sadat, Anwar; Nastia; Wijaya, Andi Arya Maulana; Sa'ban, L.M. Azhar
Journal of Local Government Issues Vol. 7 No. 2 (2024): September
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/logos.v7i2.30388

Abstract

The study highlights the significance of understanding the impact of digitalization on public services in local government organizations, particularly about coordination strategy and digitalization policy. The rapid advancements in information technology have transformed the delivery and acquisition of public services, necessitating a comprehensive understanding of the factors influencing the efficiency of digital services.  A quantitative approach was used, with Smart-PLS 3.0 analysis involving respondents from South Buton Regency local government organizations. Data collection was conducted through a direct survey in the field. The results showed a strong relationship between coordination, strategy, and digitalization policy, with a significant relationship between these factors and the effectiveness of digital services. However, no significant relationship between digitalization policy and digital service effectiveness was found. The results of this study provide valuable insights into the dynamics of interoperability governance and the nuanced relationships between coordination, strategy, digitization policy, and digital service effectiveness in local government organizations. Despite the significant influence of coordination and strategy, the role of digitalization policy on digital service effectiveness suggests the need for further evaluation or a change in policy approach. Limitations of this study include the small sample size and focus on one geographical area, so caution is needed in generalizing the findings. Nevertheless, this study contributes significantly to understanding the implementation of digitization in public services, with practical implications for policy development and management practices.
The Triple Helix Framework of Government Leadership for Regional Tourism Development Sadat, Anwar; Nastia
INDONESIAN GOVERNANCE JOURNAL : KAJIAN POLITIK-PEMERINTAHAN Vol 6 No 2
Publisher : Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/igj.v6i2.100

Abstract

The potential of the tourism sector offers opportunities to increase the competitiveness of a region. This prospect lies in implementing the leadership framework of the Triple Helix government. This research aims to establish the correlation between tourism's latent potential and collaborative synergies between local government, industry stakeholders, and the academic community at universities, all in an effort to drive the evolution of the tourism sector. The focus of this research is on leadership and the real results that come from government, embodied in the Triple Helix policy. This study uses a qualitative method to assess and analyze the Triple Helix. This approach includes analysis of underlying causal factors, evaluation of results, and analysis of interactive models. The results of the study show that the leadership aspect in the context of the Triple Helix government framework has not yet reached its peak, especially in the tourism industry, including (a) increasing the value of superior products, (b) regional income, (c) employment, (d) providing a tourism platform that is recognized in education, (e) offering unique memorabilia, and (f) strengthening the brand identity of the designated Tourism Area. However, this effort shows a suboptimal level of performance due to several deficiencies, covering issues such as (a) formal and informal institutions, (b) the world of work, (c) the domain of production technology, (d) the paradigm of corporate governance ( management), (e) access to market outlets, and (f) infrastructure.
Co-Authors Anwar Sadat Dyah Mutiarin, Dyah Herman Lawelai L.M. Azhar Sa'ban Wijaya, Andi Arya Maulana