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Local Government Discretion in Improving The Efficiency of Public Services Sadat, Anwar; Lawelai, Herman; Satria, Eko; Sa’ban, L.M Azhar; Yudarsat, Andre Putra
Jurnal Mamangan Vol 14, No 1 (2025): Jurnal Ilmu Sosial Mamangan Accredited 2 (SK Dirjen Ristek Dikti No. 0173/C3/DT
Publisher : LPPM Universitas PGRI Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22202/mamangan.v14i1.9460

Abstract

Government discretion plays a crucial role in enhancing the efficiency of public service delivery, particularly in addressing complex societal needs. This study aims to explore the dimensions of governmental discretion, examining its potential to improve public service quality while identifying inherent challenges. The research employs a qualitative approach, including case studies, and identifies key factors influencing discretion, such as organizational culture, resource management, and legal frameworks. While discretion can encourage innovation and responsiveness, it also carries risks of mismanagement and reduced accountability without appropriate safeguards. The study's findings indicate that regional government discretion, although effective in improving public service efficiency, must be implemented with consideration of existing challenges, such as limited resources and managerial capacity. The novelty of this research lies in the integration of the concept of discretion with digital technology and the enhancement of public participation. It also offers concrete recommendations on how to improve the effectiveness of discretion in the context of more transparent and accountable local government practices. This research further emphasizes the importance of creating a clear legal framework that supports better management of discretion without posing the risk of abuse of power.
The Impact of Digital Governance on Public Service Efficiency: A Cross-Country Analysis Sadat, Anwar; Lawelai, Herman; Yudarsat, Andre Putra
Jurnal Pemerintahan dan Politik Lokal Vol 7 No 1 (2025): JGLP, MAY 2025
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jglp.v7i1.1871

Abstract

The increasing adoption of digital governance has significantly transformed public service delivery, aiming to improve efficiency, transparency, and citizen involvement. This study explores the impact of digital governance on public service efficiency, focusing on a cross-country comparison between industrialized and developing nations. The primary goal is to understand how digital governance influences service delivery in various contexts and to identify factors that contribute to its success. Using a mixed-methods approach, the study combines quantitative analysis of digital governance adoption and public service efficiency with qualitative insights from interviews with government officials and experts. The results show that digital governance enhances efficiency in countries with advanced digital infrastructure and institutional support, reducing processing times, costs, and improving citizen satisfaction. However, in developing countries, benefits were limited due to challenges such as poor infrastructure, lack of training, and political instability. The study emphasizes the importance of infrastructure, political will, legal frameworks, and digital literacy in determining the effectiveness of digital governance. The novelty of this research lies in its cross-country approach, offering new insights into optimizing digital governance strategies across different national contexts. Recommendations for policymakers include enhancing infrastructure, fostering political commitment, and improving digital literacy to maximize the potential of digital governance for better public service delivery.
Kolaboratif Penta Helix terhadap Pemberdayaan Kelompok Sadar Wisata dalam Mendukung Pengembangan Desa Wisata Anwar; Nastia; Hastuti; Saddiah, Aulia Meiliyana; Yudarsat, Andre Putra; Anggraini, Selvi
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 4 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

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Abstract

Penelitian ini bertujuan untuk mengeksplorasi peran Kolaboratif Penta Helix dalam pemberdayaan Kelompok Sadar Wisata (Pokdarwis) sebagai upaya mendukung pengembangan Desa Wisata di Desa Sandang Pangan Kecamatan Sampolawa Kabupaten Buton Selatan. Desa Sandang Pangan dipilih sebagai kasus studi karena memiliki potensi wisata yang melibatkan aspek alam, budaya, dan tradisional yang kaya. Kolaboratif Penta Helix diusulkan sebagai pendekatan inovatif untuk mengatasi permasalahan tersebut. Pendekatan ini melibatkan pemerintah, pelaku bisnis lokal, akademisi, organisasi non-pemerintah, dan masyarakat secara bersama-sama. Pemerintah dapat memberikan dukungan kebijakan dan pendanaan, pelaku bisnis lokal dapat berkontribusi pada pengembangan infrastruktur dan pemasaran, akademisi dapat memberikan pengetahuan dan keterampilan melalui pendidikan dan pelatihan, organisasi non-pemerintah dapat membantu dalam manajemen lingkungan dan keberlanjutan, sementara masyarakat dapat aktif terlibat dalam proses pengambilan keputusan dan pelaksanaan program. Metode penelitian yang digunakan melibatkan studi literatur, survei lapangan, dan interaksi dengan stakeholder lokal. Hasil analisis situasi dan permasalahan mendalam di Desa Sandang Pangan menunjukkan bahwa terdapat potensi pengembangan desa wisata yang signifikan, namun kendala seperti kurangnya pendanaan, kurangnya keterlibatan masyarakat, dan pengelolaan sumber daya yang belum berkelanjutan memerlukan perhatian serius. Diharapkan penelitian ini dapat memberikan kontribusi positif bagi pembangunan berkelanjutan dan peningkatan kesejahteraan masyarakat lokal di Desa Sandang Pangan.