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All Journal Signifikan : Jurnal Ilmu Ekonomi ETIKONOMI Al-Iqtishad : Jurnal Ilmu Ekonomi Syariah (Journal of Islamic Economics) Journal of Accounting and Investment Jurnal Kajian Akuntansi Jurnal Analisis Bisnis Ekonomi ACCRUALS (Accounting Research Journal of Sutaatmadja) Proceeding of National Conference on Accounting & Finance Jurnal Pasar Modal dan Bisnis TSARWATICA (Islamic Economic, Accounting, and Management Journal) Business Review and Case Studies Indonesian Capital Market Review Proceeding ISETH (International Summit on Science, Technology, and Humanity) Amal: Jurnal Ekonomi Syariah JABI (Journal of Accounting and Business Issues) Jurnal Analisis Bisnis Ekonomi DIMENSIA (Diskursus Ilmu Manajemen STIESA) Gapura (Garba Pembangunan Masyarakat)
Estu Widarwati
Sekolah Tinggi Ilmu Ekonomi Sutaatmadja
Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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Strategic Approach for Optimizing of Zakah Institution Performance: Customer Relationship Management Widarwati, Estu; Afif, Nur Choirul; Zazim, Muhamad
Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah Vol. 9 No. 1 (2017)
Publisher : UNIVERSITAS ISLAM NEGERI SYARIF HIDAYATULLAH JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aiq.v9i1.4010

Abstract

Zakah is part of the Indonesian economy, which requires the development and structuring. The funds of zakah must be well managed by organizational zakah system which should be improved its performance. Therefore, there is a need of new approach concerning the zakah management based on muzakki’s behavior as an important resource in zakah institution. This paper explores the role of Customer Relationship Management (CRM) in zakah institution linked the important of muzakki’s contribution who use services of its. Then it aims to expand the understanding about how CRM as one of strategic approach for organization such zakah institution to improve its performance which employes three main aspect of CRM, which are form of personnel (behavior of personnel), business process, and using technology. Furthermore, this paper tries to depict how CRM is able to raise the zakah funds collection from Moslem society especially Middle Class Moslem in Indonesia by customer (muzakki) satisfaction and cost reduction of zakah institution.DOI: 10.15408/aiq.v9i1.4010 
PERINGKAT SCORE GOOD CORPORATE GOVERNANCE DAN HUBUNGANNYA DENGAN RETURN SAHAM Widarwati, Estu; Mulyawati, Selvi
Jurnal Analisis Bisnis Ekonomi Vol 13 No 1 (2015)
Publisher : Universitas Muhammadiyah Magelang

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Abstract

Penelitian ini bertujuan untuk mengetahui hubungan rating score good corporate governance dari perusahaan terhadap return sahamnya yang salah satu faktornya menyebabkan perusahaan memiliki return yang besar untuk menarik lebih banyak investor dengan posisinya terhadap prinsip-prinsip dasar good governance perusahaan. Penelitian ini menggunakan metode survei dan data dianalisis dengan analisis regresi linier sederhana. Hasil penelitian menemukan bahwa skor kategori peringkat good corporate governance dari perusahaan yang terdaftar di Bursa Efek Indonesia periode 2007-2011. Hasil pengujian menunjukkan bahwa GCG memiliki nilai R2 0,269 berarti menunjukkan bahwa 26,9% dari variasi yang terjadi dalam variabel return saham dijelaskan oleh angka score good corporate governance sedangkan 73,1% sisanya telah dijelaskan oleh faktor lain yang tidak diteliti dalam penelitian ini . Secara parsial, variabel peringkat GCG pada nilai signifi kansi (α = 5%) , yang berarti variabel independent positif berpengaruh terhadap variabel dependen. Akhirnya, penelitian ini menemukan bahwa peringkat penerapan GCG di perusahaan memiliki dampak positif terhadap kepercayaan investor untuk berinvestasi yang secara otomatis akan meningkatkan return saham mereka.
The Effect of Corporate Governance on Sustainability Report Bahrul Mulki Hambali; Estu Widarwati; E Wityasminingsih
ACCRUALS (Accounting Research Journal of Sutaatmadja) Vol. 9 No. 01 (2025): Accruals Edisi Maret 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Sutaatmadja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35310/accruals.v9i01.1286

Abstract

The purpose of this study is to determine the influence of corporate governance (audit committee and independent commissioners) on sustainability report disclosure. The measurement index used as a reference for sustainability reports in this research is the Global Reporting Initiative (GRI) G4. The population in this research is energy, basic materials and industrial sector companies listed on the Indonesia Stock Exchange for the 2020-2022 period. This research is quantitative research and uses descriptive statistics conducted on companies listed on the IDX. The sample for this research is 31 companies registered on the IDX with a sampling technique, namely purposive sampling, namely with criteria that have consistently published sustainability reports for 2020-2022. The results of this research show that the audit committee has a positive effect on sustainability report disclosure. Meanwhile, independent commissioners have no influence on sustainability report disclosure
LAYOUT USING SYSTEMATIC LAYOUT PLANNING (SLP) IN PT KASOMALANG CRUSHING PLANT (KCP) SUBANG Anita Sapitri Agustin; Estu Widarwati; Kuncorosidi Kuncorosidi
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 16 No. 2 (2019): September
Publisher : STIESA Press

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Abstract

PT Kasomalang Crushing Plant (KCP) Subang is one of industries located in Subang regency especially in Kasomalang Kulon engaged in quarrying not metal, which is an activity of andesite rocks from nature, especially lava rocks for reduced size grain. The companies in operation process would want a high productivity with a minimum total cost of production and implementation methods work effectively and efficiently. After observation turns layout arrengement condition PT KCP Subang has yet to match the layout that is effective and efficient. There is a track material in problem, which should be directly processed but with the storage of raw materials while in an area that does not allow that on the outskirts of the main road causing disruption of operations such as congestion in the area. This study was conducted to determine the total material movements from the moment of initial layout, layout alternative I and layout alternative II. The study was conducted through method approach systematic layout planning (SLP). The result showed that the total moment of transfer of material occurring from initial layout reached 13.458.560 m/year, on the layout alternative I reached 13.540.160 m/year and on layout alternative II reached 7.860.800 m/year. From the three layout, the layout that gives total material movement smallest moments are layout alternative II.
THE INFLUENCE OF CREDIT RISK AND LIQUIDITY RISK ON PERFORMANCE OF SHARIA COMMERCIAL BANKS IN 2010-2015 Ade Dian Masrur; Estu Widarwati; Deden Ramdan
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 16 No. 2 (2019): September
Publisher : STIESA Press

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Abstract

This study aims to examine the effect of credit risk and liquidity risk to commercial islamic bank performance. Credit risk is proxied by NPF, and liquidity risk is proxied by FDR while performance is proxied by ROA, in addition this research use control variable, there are Size and Leverage. The data in this study obtaine from the Company's Financial Statements Banking Publications from each company’s website. Based on saturate sampling method, the sample is 12 of commercial islamic bank in Indonesia periode 2010-2015, observation unit total is 66 (unbalanced panel) . The type of data is secondary data, which is a combination of time series and cross section data. The methodology is the Generalized Least Square (GLS) panel data analysis with FEM model, use annual data from twelve Islamic banks, which listed in Otoritas Jasa Keuangan (OJK) for the periode 2010-2015 and use statistic tool Eviews 8. The results shows that the variable NPF as credit risk’s proxy is significant negative effect on ROA, and FDR as liquidity risk’s proxy is significant positive effect on ROA. The results of the use variable control shows bank heterogenity, there are size and leverage effect to performance. Coefficient of determination, which shows the magnitude of the influence NPF and FDR, and two control variable, there are Size and Leverage to ROA are 53.56%, while the rest of 46.44% explained by other causes outside the model.
THE EFFECT OF FINANCIAL INCLUSION ON STABILITY OF SHARIA BANKING IN INDONESIA Pindy Kurnia Virda; Estu Widarwati; Nunik Nurmalasari
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 16 No. 2 (2019): September
Publisher : STIESA Press

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Abstract

Financial inclusion began as a consequence of 2008 crisis. This is because there are still many people who are classified as unbanked. Indonesia is a country with a high unbanked population. Providing an ease of banking access, unbanked community can affect the stability of sharia banking as one of the formal financial institutions. The objective of this research is to find out the effect of financial inclusion on stability of sharia banking in Indonesia. This research is a quantitative research using one dependent variable that is Non Performing Financing as proxy of syariah banking stability and two independent variable that is SMEs Small Medium Enterprises Loan as proxy of financial inclusion and variable of deposit. The data used in this research is obtained from the Annual Report of Banking Company Publication from each company webpage. Purposive Sampling method used in this research is 5 syariah bank in Indonesia in 2011-2016, total observation unit is 30. The type of data used is secondary data, which is a combination of time series and cross section. The statistical tools used are Eviews Version 9 and SPSS 22. The results showed that the deposit variable as a proxy of financial inclusion affects the financial system stability and financing of umkm has no effect on the stability of the financial system. The coefficient of determination that shows the influence of deposits and financing umkm to the stability of the financial system by 39.25%, while the remaining 60.75% is explained by other variables outside the model.
CREDIT RISK MANAGEMENT AND CREDIT RISK ANALYSIS (CASE STUDY OF BUMN’S BANK 2018-2019) Nenden Ayu; Estu Widarwati
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 17 No. 2 (2020): September
Publisher : STIESA Press

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Abstract

This study aims to describe the credit risk management and credit risk of goverment banking of Indonesia listed IDX in 2018-2019. The study was conducted descriptively, and secondary data was collected based on a review of documents sourced from annual reports and financial report of state-owned banking. Analyzed data show credit risk management of BUMN bank seem good based on capital adequancy ratio (CAR) value above Indonesia central bank rule that average of 74%. But there is a waening signal of credit risk in BUMN banking because the data find a high number of average credit risk. Furthermore, the study find a positive trend between CRM and Credit Risk in state-owned banking. A high level of CAR needed by bank for minimilizing its credit risk
Analysis of Corporate Governance and Cost of Equity (Case Study of Textile Industry on BEI 2018-2019) Novia Rahmadani; Estu Widarwati
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 18 No. 1 (2021): Maret
Publisher : STIESA Press

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Abstract

The study aims to describe the Corporate Governance and Cost of Equity of textile industry of Indonesia listed IDX in 2018-2019. The study was conducted descriptively, and secondary data was collected based on a review of documents sourced from annual report of Industry Tekstile. Analyzed data show governance of textile industry. Furthermore, the study find a positive trend between corporate governance and cost of equity in textile industry
THE EFFECT OF FINANCIAL PERFORMANCE ON FIRM VALUE WITH CORPORATE SOCIAL RESPONSIBILITY AS A MODERATING VARIABLE Estu Widarwati; Nunik Nurmalasari; Lulu Noviawati
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 18 No. 02 (2022): September
Publisher : STIESA Press

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Abstract

This study aims to determine and analyze the effect of financial performance on firm value with CSR as a moderating variable. Companies need to pay attention to financial performance which is one of the views of investors in assessing the company. With high financial performance and company value, of course, it can attract investors to invest. In addition, CSR in the company is also very important, because it can add to the company's image. This research method uses purposive sampling technique. The number of samples is 16 banking companies listed on the IDX in 2020-2021. The variables used are financial performance as proxied by ROA, firm value as proxied by Tobins'Q and CSR as a proxy by CSDI as moderation. The analytical tool used is eviews. The results show that (1) financial performance has a significant effect on firm value, (2) Corporate Social Responsibility cannot moderate the effect of financial performance on firm value. Companies must pay attention to financial performance (profitability) so that companies can develop and increase company value. Although CSR in this study has no effect, companies must still pay attention to CSR because it can add to the company's image.
PENGARUH KUALITAS LAYANAN MASKAPAI PENERBANGAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN Gugyh Susandy; Estu Widarwati; Helna Hetriana
DIMENSIA (Diskursus Ilmu Manajemen STIESA) Vol. 19 No. 01 (2023): Maret
Publisher : STIESA Press

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Abstract

This study aims to determine the effect of aircraft service quality on customer satisfaction and loyalty. The most important step in identifying and delivering high-quality service is understanding exactly what customers expect. Service quality is one of the best models to measure customer expectations and perceptions. Company performance results in customer satisfaction with the product or service. Based on this model, the survey is described through an electronic questionnaire, all Stie Sutaatmadja students who use airlines are the target population. A total of 105 respondents were obtained who stated the use of airlines. The results of this study are that the service quality of AirAsia airlines has a significant effect on customer satisfaction and loyalty. Passenger satisfaction is important to customer sovereignty. Customers can be loyal without being very satisfied and be very satisfied, but not be loyal. In addition, the findings of this study will help airline managers to better serve their customers, track and improve service quality, and achieve the highest level of satisfaction for their passengers.
Co-Authors Ade Dian Masrur Ahmad Arif Zulfikar Amelia Eka Wanda Anadyas Putri Mulya Wijaya Anadyas Putri Mulya Wijaya Anita Sapitri Agustin Anjar Gustian Annisa Herdianti Apriandi, Devy Widya Arizal Hamizar Asep Solihin Audina, Revina Nita Ayu Sugimah Ayu Sugimah Azhara Feriana Gymnastiar Azhara Feriana Gymnastiar Bahrul Mulki Hambali Beby Aryanti Bismantara Carissa Salsabila Dahlia Novita Putri Dahlia Novita Putri Deden Ramdan Devi Delviyani Devi Delviyani Devy Widya Apriandi DEWI SARTIKA Dewi Sartika E Wityasminigsih E Wityasminingsih E Wityasminingsih E. Wityasminingsih E. Wityasminingsih, E. Wityasminingsih Erika Safrina Azizah Erny Wityasminingsih Euis Yunita Purnama Sari Gugyh Susandy Hana Afifah Fauziah Helna Hetriana Holle, Mohammad. H Indra Maulana Ivan Yusriful Fajar Jashinta Efril Kuncorosidi Kuncorosidi Kuncorosidi Kuncorosidi Lulu Noviawati Mega Mustika Sari Mega Mustika Sari Moeljono Muhamad Zazim Mulyawati, Selvi Mulyawati, Selvi Mutqi Sopiawadi Nabilla Nur Rohmah Nenden Ayu Novia Rahmadani Nugraha, Muhamad Mugi Nunik Nurmalasari Nunik Nurmalasari Nur Choirul Afif Nurul Hamidah Pindy Kurnia Virda Pipit Rengganis Pupung Purnamasari Rina Yuni Astuti Rispa Siti Nurhasanah Rohmah, Nabila Nur Selda Sendara Shinta Qurrota Aini Soni Karmila Sri Mulyati Sri Mulyati Tigin Lugiani Tulus Haryono, Tulus Vidia Apriliani Zazim, Muhamad Zurita Binti Mohd Saleh Zurita bt Mohd Saleh