Articles
<![CDATA[Patient Information System and Doctor Competence in Increasing Satisfaction and Loyalty to Primary Level Health Service ]]>
<![CDATA[Afif, Nur Choirul]]>;
<![CDATA[Suwandari, Lusi]]>
<![CDATA[ JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 8, No 1 (2019): April ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI ]]>
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DOI: 10.18196/jmmr.8182
<![CDATA[The establishment of Puskesmas (Community Health Centers) aims to make it possible for communities to get quality services that are affordable for all levels of society. The things that are necessary to be improved in the services of Puskesmas are the quality and access. This study aimed at predicting the factors influencing satisfaction and loyalty of BPJS patients of the primary level health facility. This research was an explanatory study aiming at determining whether there is an influence of management information system and doctor competence on patient satisfaction and patient loyalty. The results showed that the management information system (SIM) of the patients had a positive and significant influence on the BPJS patients’ satisfaction; doctor competence had a positive and significant influence on BPJS patients’ satisfaction; the management information system (SIM) of the patients had a positive and significant influence on the BPJS patients’ loyalty to the primary level health facility in Banjarnegara; doctor competence had a positive and significant influence on the BPJS patients’ loyalty, and patient satisfaction had a positive and significant effect on the BPJS patients’ loyalty to the primary level health facility in Banjarnegara.]]>
<![CDATA[THE CONTRIBUTION OF COMPENSATION AND TRAINING AND EMPLOYEE DEVELOPMENT ON NET OPERATING INCOME AT PT ANGKASA PURA I (PERSERO) ]]>
<![CDATA[PUTRI, AUDINA NUR AMALIA]]>;
<![CDATA[ADI, PRAMONO HARI]]>;
<![CDATA[AFIF, NUR CHOIRUL]]>
<![CDATA[ JOURNAL OF RESEARCH IN MANAGEMENT Vol. 1 No. 1 2018 ]]>
Publisher : <![CDATA[INDONESIAN RESEARCH SOCIETY ]]>
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DOI: 10.32424/jorim.v1i1.15
<![CDATA[Human resource management becomes a important aspect for an organization's, because it is the human who built up and develop the organization, to achieve its objectives. Achieving a goals for the company depends not only on modern equipment, facilities and complete infrastructure, but depends on the people who carry out the work. The success of an organization is influenced by the performance of individual employees. Amongs the important functions of human resource management, one of the most important in achieving optimal performance in terms of operational revenue of an airport is the improvement of the quality of Human Resources. The improvement of human resources can be done with the provision of education and training. PT Angkasa Pura I (PERSERO) is a State Owned Enterprise (BUMN) that engaged an airports services that manage 13 airports in the Central Region to Eastern Indonesia. In a human resource management,compensation satisfaction also become an important aspect because satisfaction of compensation can influence employee's behavior to work more excited and high performance. This study is more focused on whether the cost that has been spent so far can really contributes to get a better in net operating income or in fact there is no significant linkage. The purpose of this research is to know and analyze the contribution of compensation and training and employee development on net operating income. The sample in this study are PT Angkasa Pura I annual report on the year 2017 with 13 branches airport. Data were analyzed using IBM SPSS software or PASW (Predictive Analytics SoftWare). The limitation in this study actually the data for training and employee development still minim. There is no detail about how much each training and development that company spend for that. so because of that we can really have a detail information about it.]]>
<![CDATA[THE ANALYSIS OF FOOD QUALITY AND SERVICE QUALITY OF DUTA CATERING TOWARDS CUSTOMER SATISFACTION AND BRAND LOYALTY ]]>
<![CDATA[ABDILLAH NATA PRASETYA, MUHAMMAD FARHAN]]>;
<![CDATA[SETYANTO, REFIUS PRADIPTA]]>;
<![CDATA[AFIF, NUR CHOIRUL]]>
<![CDATA[ JOURNAL OF RESEARCH IN MANAGEMENT Vol 1, No 4 (2018) ]]>
Publisher : <![CDATA[INDONESIAN RESEARCH SOCIETY ]]>
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DOI: 10.32424/jorim.v1i4.57
<![CDATA[The study entitled "the effect of the quality of food and service atAmbassador catering towards customer satisfaction and brand loyalty".Type of this research is a case study with survey method using thequestionnaire as a data collection tool. Research is done in the cikarang.There are many types of businesses, such as restaurants, culinaryfoodstreet, foodcourt, etc. But one of the most popular in many people nowis the catering. One of the catering that I take as one of the objects of mythesis is the Ambassador of Catering. As Ambassador catering Cateringwas able to attract the interest of several companies. Because of the newstand for several years and experienced a significant increase in thephenomenon and become Ambassadors of the catering business. Basedon the above issues, this research was conducted to analyze the quality ofthe food and the perceived service quality to customer satisfaction andcustomer loyalty towards Ambassador catering. The respondents in thisstudy are the 176 respondents who came from employees of companieswho use the services Ambassador catering. The research of using SEM(Structural Equation Model) as a tool of analysis techniques. SPSSstatistics paid off device is used to analyze the data. The results ofhypothesis testing using a T-test is as follows: (1) Food quality has apositive influence on customer satisfaction. (2) Service quality has apositive influence on customer satisfaction. (3) Customer satisfaction has apositive influence on brand loyalty. (4) food quality has no significantinfluence on brand loyalty. (5) service quality has a positive influence onbrand loyalty.]]>
<![CDATA[MODEL PENGEMBANGAN VALUE CHAIN MANAGEMENT (VCM) SEBAGAI SOLUSI MENINGKATKAN PRODUKSI PERTANIAN ]]>
<![CDATA[Fermansyah, Deki]]>;
<![CDATA[Afif, Nur Choirul]]>
<![CDATA[ AGRIPITA JOURNAL Vol 1 No 2 (2017): Jurnal Agribisnis dan Pembangunan Pertanian ]]>
Publisher : <![CDATA[Agripita Publisher ]]>
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<![CDATA[Agriculture product in Indonesia has been happening with problem of low production and scarcity. Due to the low production and scarcity is not limited to just a matter of demand and supply but distribution process, planting schedules product, harvest schedule, seeds are use also took part in the emmergence of this low production. This study aims to (1) map the factor that cause the low production and scarcity of agriculture product and (2) analyze the model of Value Chain Management/VCM in agriculture industry. The research method used in this study is a descriptive analysis method. The data collection process itself is performed by in the depth intrerviews with informants( farmer, collector farmer “poktan/gapoktanâ€, surveyor farmer “ppl†and institutions. From the in depth interview, the main problem is about ecosystem, harvest schedule, production process and until the product to consumer. Then refer to the reality its, this study result to develop a model of Value Chain Management/VCM product development agriculture can accommodate the interests of all parties as solution to the common problem of low production.]]>
<![CDATA[The Effect of Celebrity Endorsement on Brand Image in Determining Purchase Intention ]]>
<![CDATA[Adiba, Soraya Tsamara]]>;
<![CDATA[Suroso, Agus]]>;
<![CDATA[Afif, Nur Choirul]]>
<![CDATA[ Journal of Accounting, Business and Management (JABM) Vol 27 No 2 (2020): October ]]>
Publisher : <![CDATA[STIE Malangkucecwara ]]>
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DOI: 10.31966/jabminternational.v27i2.700
<![CDATA[Smartphone becomes a standard platform for people to communicate with others.Nowadays, almost everyone has a smartphone because of its dependable functions.Therefore, the smartphone business is presently highly competitive, especially inIndonesia. One of the top smartphone brands in Indonesia is Oppo. To compete withother smartphone brands, Oppo uses celebrity endorsement as its marketing strategy.Oppo hires one of the eminent endorsers. This research purposes to investigate the effectof celebrity endorsement on brand image in determining purchase intention, using thecase of Oppo smartphone in Indonesia. This research uses a convenience samplingmethod utilizing 177 respondents who use Oppo smartphones and know Chelsea Islan.Data are analyzed using structural equational modeling (SEM) and AMOS statisticalsoftware. The results of hypothesis testing on this study shows that celebrity expertise,celebrity attractiveness, and celebrity trustworthiness have a positive effect on brandimage. On the other hand, celebrity match-up has a negative effect on brand image.Finally, brand image has a positive effect on purchase intention]]>
<![CDATA[Patient Information System and Doctor Competence in Increasing Satisfaction and Loyalty to Primary Level Health Service ]]>
<![CDATA[Afif, Nur Choirul]]>;
<![CDATA[Suwandari, Lusi]]>
<![CDATA[ JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 8, No 1 (2019): April ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI ]]>
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DOI: 10.18196/jmmr.8182
<![CDATA[The establishment of Puskesmas (Community Health Centers) aims to make it possible for communities to get quality services that are affordable for all levels of society. The things that are necessary to be improved in the services of Puskesmas are the quality and access. This study aimed at predicting the factors influencing satisfaction and loyalty of BPJS patients of the primary level health facility. This research was an explanatory study aiming at determining whether there is an influence of management information system and doctor competence on patient satisfaction and patient loyalty. The results showed that the management information system (SIM) of the patients had a positive and significant influence on the BPJS patients’ satisfaction; doctor competence had a positive and significant influence on BPJS patients’ satisfaction; the management information system (SIM) of the patients had a positive and significant influence on the BPJS patients’ loyalty to the primary level health facility in Banjarnegara; doctor competence had a positive and significant influence on the BPJS patients’ loyalty, and patient satisfaction had a positive and significant effect on the BPJS patients’ loyalty to the primary level health facility in Banjarnegara.]]>
<![CDATA[MODEL PENGEMBANGAN VALUE CHAIN MANAGEMENT (VCM) SEBAGAI SOLUSI MENINGKATKAN PRODUKSI PERTANIAN ]]>
<![CDATA[Deki Fermansyah]]>;
<![CDATA[Nur Choirul Afif]]>
<![CDATA[ Agripita: Jurnal Agribisnis dan Pembangunan Pertanian Vol 1 No 2 (2017): JURNAL AGRIPITA ]]>
Publisher : <![CDATA[Agribusiness Study Program Universitas Sriwijaya in Collaboration with Indonesian Society of Agricultural Economics (PERHEPI/ISAE) ]]>
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<![CDATA[Agriculture product in Indonesia has been happening with problem of low production and scarcity. Due to the low production and scarcity is not limited to just a matter of demand and supply but distribution process, planting schedules product, harvest schedule, seeds are use also took part in the emmergence of this low production. This study aims to (1) map the factor that cause the low production and scarcity of agriculture product and (2) analyze the model of Value Chain Management/VCM in agriculture industry. The research method used in this study is a descriptive analysis method. The data collection process itself is performed by in the depth intrerviews with informants( farmer, collector farmer “poktan/gapoktan”, surveyor farmer “ppl” and institutions. From the in depth interview, the main problem is about ecosystem, harvest schedule, production process and until the product to consumer. Then refer to the reality its, this study result to develop a model of Value Chain Management/VCM product development agriculture can accommodate the interests of all parties as solution to the common problem of low production.]]>
<![CDATA[Strategic Approach for Optimizing of Zakah Institution Performance: Customer Relationship Management ]]>
<![CDATA[Estu Widarwati]]>;
<![CDATA[Nur Choirul Afif]]>;
<![CDATA[Muhamad Zazim]]>
<![CDATA[ Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah Vol 9, No 1: January 2017 ]]>
Publisher : <![CDATA[Faculty of Shariah and Law, UIN Syarif Hidayatullah Jakarta ]]>
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DOI: 10.15408/aiq.v9i1.4010
<![CDATA[Zakah is part of the Indonesian economy, which requires the development and structuring. The funds of zakah must be well managed by organizational zakah system which should be improved its performance. Therefore, there is a need of new approach concerning the zakah management based on muzakki’s behavior as an important resource in zakah institution. This paper explores the role of Customer Relationship Management (CRM) in zakah institution linked the important of muzakki’s contribution who use services of its. Then it aims to expand the understanding about how CRM as one of strategic approach for organization such zakah institution to improve its performance which employes three main aspect of CRM, which are form of personnel (behavior of personnel), business process, and using technology. Furthermore, this paper tries to depict how CRM is able to raise the zakah funds collection from Moslem society especially Middle Class Moslem in Indonesia by customer (muzakki) satisfaction and cost reduction of zakah institution.DOI: 10.15408/aiq.v9i1.4010 ]]>
<![CDATA[Dynamic Capabilities, Core Competence, and Competitive Advantage of Zakat Institution: Study in Rumah Zakat Indonesia ]]>
<![CDATA[NUR CHOIRUL AFIF]]>
<![CDATA[ HUMAN FALAH: Jurnal Studi Ekonomi dan Bisnis Islam HUMAN FALAH: Jurnal Ekonomi dan Bisnis Islam | Vol. 6 | No. 2 | 2019 ]]>
Publisher : <![CDATA[Fakultas Ekonomi dan Bisnis Islam Universitas Islam Negeri Sumatera Utara ]]>
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<![CDATA[Previous studies of competitive advantage mostly discussed business entities, instead of public organizations or non-profit ones. Several products of public organizations already use a market mechanism such as in the case of zakat collection service in Indonesia. This research investigates the effect of dynamic capabilities and core competence on the competitive advantage of a zakat institution. The data analysis method employed in this research is path analysis to test the direct and indirect effect of dynamic capabilities on competitive advantage. The results of this research show that dynamic capabilities do not directly affect competitive advantage. Dynamic capabilities, however, affect competitive advantage through core competence. Keywords: dynamic capabilities; core competence; competitive advantage; zakat institution]]>
<![CDATA[Dynamic Capabilities and Core Competencies in Achieving Competitive Advantage of Agroforesty-Based School ]]>
<![CDATA[Nur Choirul Afif]]>;
<![CDATA[Wahyudin Wahyudin]]>
<![CDATA[ Journal of Educational Science and Technology (EST) Volume 6 Number 2 August 2020 ]]>
Publisher : <![CDATA[Universitas Negeri Makassar ]]>
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DOI: 10.26858/est.v6i2.12809
<![CDATA[This research purposes to prove whether a school not standard in the learning process or having unique resources is able to compete with general schools, which are in accordance with national standard of education in Indonesia. The results of this study showed that dynamic capabilities had a positive effect on core competencies in the agroforestry-based school. Dynamic capabilities did not affect competitive advantage in the agroforestry-based school. Core competencies had a positive effect on competitive advantage in the agroforestry-based school. Core competencies mediated the effect of dynamic capabilities on competitive advantage in the agroforestry-based school. Thus, resource capabilities should be able to form core competencies in educational institutions in order to be able to create competitive advantage for graduates of this school.]]>
