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All Journal Jurnal Manajemen Bisnis Union: Jurnal Ilmiah Pendidikan Matematika Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Penelitian Dan Pengkajian Ilmiah Sosial Budaya Jurnal PkM MIFTEK Jurnal Sosial dan Sains
Kurniawan, Hari
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Religion Humanities Astronomy Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Physics Social Sciences Other

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Eksperimentasi Model Pembelajaran Flipped Classroom Ditinjau dari Disposisi Matematis Siswa Kurniawan, Hari; Pardimin, Pardimin; Wijayanto, Zainnur
UNION: Jurnal Ilmiah Pendidikan Matematika Vol 8 No 1 (2020)
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.865 KB) | DOI: 10.30738/union.v8i1.7612

Abstract

Penelitian ini bertujuan untuk mendeskripsikan hasil belajar siswa SMP Negeri 1 Sewon yang dikenai Model Pembelajaran Flipped Classroom dan Model Pembelajaran Langsung, serta untuk mengetahui apakah model pembelajaran Flipped Classroom efektif digunakan dalam pembelajaran matematika. Penelitian ini termasuk dalam penelitian eksperimen semu. Subjek penelitian dibagi dalam 2 kelompok, yakni kelompok eksperimen yang dikenai model pembelajaran Flipped Classroom dan kelompok yang dikenai model pembelajaran langsung. Hasil penelitian menunjukkan bahwa model pembelajaran Flipped classroom lebih efektif jika dibandingkan dengan model pembelajaran langsung ditinjau dari disposisi matematisnya. Hal tersebut diperkuat dengan hasil analisis data secara statistik yang menunjukkan perbedaan yang signifikan. Sehingga model pembelajaran ini dapat dijadikan alteratif dalam pembeajaran di kelas.
Hubungan Kualitas Pelayanan Dengan Intensi Keperilakuan Pasien Rawat Inap (Pada Rumah Sakit X di Yogyakarta) Kurniawan, Hari
Jurnal Manajemen Bisnis Vol 1, No 2: September 2011
Publisher : Universitas Muhammadiyah Yogyakarta

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Abstract

Global era suggests that the competitive challenges of competition in the business world. The development of healt-care business is increasingly competitive, the hospital is required to provide satisfactory services to their patients. This studi aimed to analyze the relasionship between the service quality and behavioral intentions  in hospital inpatients X, analyze the different slope service quality relationship beetween the above behavioral intentions and that under the tolerance zone relative to waht is in the tolerance zone, and analyze the real distinctions behavioral intentions among inpatients do not experienced service problems, experienced service problems solved and unsolved. Selvice quality variabel: tangible, reality, responsiveness, asurance, and emphaty. Behavioral intention variabel: loyality, switch, pay more, external response and internal response. Reaserch location in hospital X of Yogyakarta, the study subjects were inpatients. To know the relationship between service quality, behavioral intention to use correlation and regression analysis tools.The results show there is a positive relationship between service quality and behavioral intentions in hospotal inpatients X. There is difference in slope service quality relationship beetween the above behavioral intentions and that under the tolerance zone relative to taht in the tolerance zone. There are real differences in behavioral intentions among hospitalized patients do not solved, with the highest behavioral intentions score were inpatients do not experienced service problems but not solved, with the highst behavioral intentions score were inpatients do not experience service problems, the next highes is inpatients but not experiencing problem solved and the lowest is inpatients care but not experiencing problems solved. Based on the results off all hypotheses (H1 a, H2 b, H2 a, H2 b, and H2 c) is accepted. Quality os service related behavioral intentions are positive, it is advisable to keep a hospital X servive quality issues.
Tingkat Kepuasan Peserta Jaminan Kesehatan Nasional Atas Pelayanan Pendaftaran Rawat Jalan Faskes Tingkat I di Kecamatan Kotagede Yogyakarta Kurniawan, Hari
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : CV. Ridwan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (134.585 KB) | DOI: 10.36418/syntax-literate.v5i2.924

Abstract

Pada era JKN saat ini, fasilitas kesehatn tingkat 1 dituntut untuk dapat bersaing dalam memberikan pelayanan yang berkualitas dan memuaskan pasien. Masyarakat sebagai pengguna jasa pelayanan kesehatan akan selektif dalam menilai pelayanan kesehatan yang bermutu, memenuhi kebutuhan yang dirasakan dan diselenggarakan dengan cara yang sopan dan santun, tepat waktu, tanggap, dan menyembuhkan keluhan penggunanya. Pendaftaran sebagai awal proses pelayanan kesehaan kepada pasien, tidak hanya sebatas melakukan pendaftaran, mutu layanan kesehatan juga diperhatikan karena menyangkut dua aspek, yaitu aspek teknis dari penyedia layanan kesehatan itu sendiri dan aspek kemanusiaan. Kualitas pelayanan di pendaftaran pasien rawat jalan faskes tingkat 1 Kecamatan Kotagede Yogyakarta dapat mencapai kepuasan pasien bisa ditinjau dari dimensi servqual: reliability, assurance, tangibles, emphaty, responsiveness. Diketahuinya tingkat kepuasan, kinerja, harapan peserta Jaminan Kesehatan Nasional atas pelayanan pendaftaran rawat jalan Faskes Tingkat 1 di Kecamatan Kotagede Yogyakarta beserta karakteristiknya. Deskriptif kuantitatif menggunakan sampel sebanyak 100 responden, dengan teknik pengambilan sampel convinience sampling. Sebagian besar responden memberikan penilaian Baik berjumlah 1.103 (61,3%) reponden atas kinerja pelayanan yang diterima di rawat jalan. Sebagian besar responden berharap mendapatkan pelayanan Baik berjumlah 1.240 (68,9%) responden atas pelayanan rawat jalan. Sebagian besar responden memberikan penilaian Sangat Puas berjumlah 65 (65 %) responden atas pelayanan rawat jalan faskes tingkat 1 Kecamatan Kotagede, Yogyakarta. Tingkat kepuasan peserta JKN atas pelayanan rawat jalan faskes tingkat 1 Kecamatan Kotagede, Yogyakarta sebagian besar memberikan penilaian Sangat Puas berjumlah 65 (65 %) responden. Kata kunci: Kepuasan, Fasilitas Kesehatan
Kematangan Vokasional Dengan Kecemasan Menghadapi Dunia Kerja Pada Siswa SMK X Kabupaten Solok Kurniawan, Hari; Titisemita, Ane; Putra, Ovan Zulia
Jurnal Penelitian Dan Pengkajian Ilmiah Sosial Budaya Vol 3 No 2 (2024): Jurnal Penelitian Dan Pengkajian Ilmiah Sosial Budaya - JPPISB
Publisher : LPPM Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jppisb.v3i1.1590

Abstract

This study aims to determine the relationship between vocational maturity and anxiety in facing the world of work in students of SMK Negeri 2 Gunung Talang. The independent variable in this study is vocational maturity while the dependent variable is anxiety in facing the world of work. The measuring tool used in this study is the vocational maturity scale and anxiety in facing the world of work. The sampling technique in this study used a proportionate stratified random sampling technique. The sample in this study were 133 students of SMK Negeri 2 Gunung Talang. Test the validity and reliability in this study using Alpha Cronbach technique. The results of the validity coefficient on the vocational maturity scale move from rix = 0.319 to rix = 0.771 with a reliability coefficient value of α = 0.945 while the results of the validity coefficient on the anxiety scale in facing the world of work move from rix = 0.329 to rix = 0.746 with a reliability coefficient value of α = 0.939. Based on data analysis, a correlation value of -0.522 was obtained with a significance level of 0.000, which means that the hypothesis is accepted. This shows that there is a significant relationship between vocational maturity and anxiety in facing the world of work in students of SMK Negeri 2 Gunung Talang.
MENINGKATKAN KECAKAPAN DIGITAL MASYARAKAT DESA CIKEDOKAN DENGAN LITERASI DIGITAL Susetyaningsih, Adi; Amirulhaq, Rama Mohammad; Salim, Agus; Suciyana, Gina; Anwari, M Riadi Firdaus Al; Risti, Lutfi Zulvia; Safutri, Mahardieani Rida; Kurniawan, Hari; Nurjaman, Asep; Nurendah, Siti; Rismansyah, Tendi; Maulana, Muhamad Farhan; Faqih, Muhammad; Adam, Farhan; Ramadhani, Ani; Afriza, Muhamad Rizky; Efrianto, Dias Reza; Hikmal, Fauzan; Kamaludin, Ali; Mujakki, Akmal; Laya, Putri
Jurnal PkM MIFTEK Vol 5 No 1 (2024): Jurnal PkM MIFTEK
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/miftek/v.5-1.1478

Abstract

Berbagai dampak signifikan terhadap kehidupan manusia terjadi akibat perkembangan teknologi dan informasi. Masyarakat saat ini semakin terhubung dalam jaringan digital yang kompleks, menghasilkan arus informasi yang cepat dan luas. Bagi masyarakat pedesaan digitalisasi tek seringkali melahirkan gagap teknologi.  Tujuan kegiatan pkM ini adalah meningkatkan kecakapan digital masyarakat Desa Cikedokan melalui kegiatan literasi digital karena kecakapan digital menjadi kunci utama dalam mempersiapkan masyarakat untuk menghadapi era globalisasi. Metode literasi digital yang digunakan adalah pendekatan individual dan seminar literasi digital. Melalui kegiatan literasi digital masyarakat Desa Cikedokan lebih dikenalkan dengan dasar-dasar digital dan pemanfaatan gadget, pembuatan email untuk berbagai keperluan, pengenalan aplikasi untuk pembelajaran digital, pemahaman tentang keamanan digital hingga pemahaman tentang etika di Media Sosial.
Analisa Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Menggunakan Metode Importance Performance Analysis Pada E-Wallet Linkaja Di Kota Yogyakarta Fathoni, Rahmat; Kurniawan, Hari; Iswandari, Lucia
Jurnal sosial dan sains Vol. 5 No. 7 (2025): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v5i7.32410

Abstract

Technological and financial advances in Indonesia have had a significant impact. Intense market competition triggers changes in competition between companies. Linkaja is a digital financial service that was merged between Telkomsel and members of a state-owned enterprise (BUMN), one of the four top-ranked E-wallet platforms in Indonesia. In 2020, Linkaja signed a funding agreement of $100 million in a series B round. However, these funds have not provided good service to ensure customer satisfaction. This study aims to determine the effect of service quality on customer satisfaction provided by the Linkaja E-wallet. This research is a quantitative study; the sample used was 100 Linkaja E-wallet users in the city of Yogyakarta, divided into gender and age groups. While the data analysis technique uses simple linear regression analysis and importance performance analysis, the results of the analysis show that service quality has a positive or significant effect on customer satisfaction given the Linkaja E-wallet. While the results of the importance performance analysis through the calculation of Tki found a total score of 95.99% in this case, indicating that the quality of services provided by the Linkaja E-wallet company has not met consumer satisfaction, Meanwhile, the 12 attribute statements show three attributes that the Linkaja E-wallet must improve, namely attributes regarding promo prices, customer service, and in-app fonts.
Co-Authors AA Sudharmawan, AA Adam, Farhan Adi Susetyaningsih Afriza, Muhamad Rizky Amirulhaq, Rama Mohammad Anwari, M Riadi Firdaus Al Asep Nurjaman Efrianto, Dias Reza Fathoni, Rahmat Hikmal, Fauzan Iswandari, Lucia Kamaludin, Ali Laya, Putri Maulana, Muhamad Farhan Muhammad Faqih Mujakki, Akmal Nurendah, Siti Pardimin Pardimin Putra, Ovan Zulia Ramadhani, Ani Rismansyah, Tendi Risti, Lutfi Zulvia Safutri, Mahardieani Rida Suciyana, Gina Titisemita, Ane Zainnur Wijayanto