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Model Aplikasi Structural Equation Modelling (SEM) Untuk Kebijakan Profesionalisme Perwira TNI Angkatan Laut Nugroho, Sukmo Hadi; Suharyo, Okol Sri; Chrys, Aang
Rekayasa Vol 15, No 1: April 2022
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v15i1.13945

The development of the Indonesian Navy's strength is carried out through a strategic planning process manifested in four activity programs, namely (1) the Marine Readiness Support Program; (2) Modernization Program for Alutsista and Non-Alutsista as well as the Development of Facilities and Infrastructure for the National Defense for Marine; (3) Professionalism Enhancement Program for Marine Personnel; (4) Marine Management and Operation Implementation Program. The Indonesian Navy realizes that the main strength of all force-building programs lies in the quality of the human resources (HR) possessed by the Indonesian Navy. However, the existing reality reveals various kinds of problems and obstacles that hinder the process of improving the quality of existing human resources. For this reason, the Indonesian Navy seeks to improve the pattern of training for personnel by issuing policies that spur the performance of the personnel development system within the Indonesian Navy. From these problems, a research or modeling is needed that can represent how the influence of the Indonesian Naval Personnel Development Pattern and Indonesian Navy Policy on Officer Professionalism to create superior navy personnel in line with the Indonesian Navy development program towards the World Maritime Axis. The method used in this research is Structural Equation Modeling (SEM). There are 27 indicators consisting of 5 indicators of Angkatan Laut policy variables, 13 indicators of personnel development variables and 9 indicators of professionalism. The results showed that there was a significant direct influence between the Angkatan Laut policy variables on personnel development, personnel development on professionalism and Angkatan Laut policies on professionalism. In addition, there is an indirect influence between Angkatan Laut policies on professionalism through personnel development as a mediating variable.

Supporting the Influence of Psychological Capital and Transformational Leadership on Organizational Citizenship Behavior Felani, Herman Oddyansyah; Nugroho, Sukmo Hadi
Jurnal Ilmiah Pangabdhi Vol 9, No 2: Oktober 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pangabdhi.v9i2.22844

This action research aims to find out whether psychological capital and transformational leadership affect organizational citizenship behavior through work engagement with employees of a pharmaceutical packaging-based company in Bekasi. The data collection method in this study used survey methods and distributed questionnaires, respondents were selected by purposive sampling method. the criteria were permanent employees who worked in the same company based on the packaging of medicines located in Bekasi and have worked for at least the last 1 year. The number of samples used was 218 people. The analytical method used is the analysis structural equation model (SEM). The findings from this study were psychological capital, transformational leadership's positive and significant effect on work engagement, and work engagement's positive and considerable influence on organizational citizenship behavior. But psychological capital and transformational leadership does not affect organizational citizenship behavior. Besides that, psychological capital and transformational leadership have positive and significant effects on organizational citizenship behavior through work engagement. In addition, the results found that work engagement can mediate the influence between psychological capital and transformational leadership on organizational citizenship behavior.

Consumer Purchase Intention Post COVID-19 Pandemic Through Marketplace : An Action Learning Study Ferdiansyah, Oky Arif; Nugroho, Sukmo Hadi
Jurnal Ilmiah Pangabdhi Vol 9, No 2: Oktober 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pangabdhi.v9i2.22848

This study aims to find out and complement existing information related to the influence of e-trust, e-satisfaction, and social influence on purchase intention mediated by e-value. This is a survey research that uses quantitative methods with data collection techniques through online questionnaires which were distributed to 700 marketplace consumer respondents who had purchased cell phones or gadgets from January 2023 to June 2023. There were 700 questionnaires distributed and 233 returned, but only 155 were used according to this study’s criteria. This research was carried out through a validity test and a reliability test through the MSA test with the KMO and Bartlett tests. The hypothesis test used SEM-PLS through SmartPLS 3.3.9 software. The results showed that four of the seven hypotheses proposed in this study were proven positive and significant: the effect of e-trust on e-value and purchase intention, the effect of social influence on e-value and purchase intention, while the other hypotheses which could not be proven (not significant) were the effect of e-satisfaction on e-value and purchase intention, and the effect of e-value on purchase intention. In addition, indirectly, e-value plays a role in mediating the effect of e-trust and social influence on purchase intention because it is able to change (weaken) the significant effect to be insignificant. As for mediating the effect of e-satisfaction on purchase intention, the e-value variable is unable to mediate (strengthen) because the results are not significant or the same as the direct effect of e-satisfaction on purchase intention.

Relationship of Perceived Overqualification and Turnover Intention: The Role of Job Satisfaction and Transformational Leadership Permatasari, Araminta; Nugroho, Sukmo Hadi
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.12

Employees with perceived overqualification have a strong need for self-actualization and development, which, if not met, can lead to frustration and increase turnover intention. This study examines the complex relationship between perceived overqualification and employee turnover intention, with job satisfaction as a mediating factor and transformational leadership as a moderating variable. This research type is quantitative, using a questionnaire with a Likert scale. Data was taken from 160 employees of startup marketplace companies in the Special Region of Jakarta who are members of Generation Z. The data sample was selected using a purposive sampling approach. The data processing results using SEM-PLS indicate that perceived overqualification positively predicts turnover intention, with this relationship partially mediated by decreased job satisfaction. It is also known that transformational leadership can weaken the relationship between job satisfaction and turnover intention but strengthen the relationship between perceived overqualification and job satisfaction. These findings provide an empirical concept that in carrying out commitments to manage employees with perceived overqualification (especially Generation Z), companies need to focus on channeling excess qualifications by setting a platform and developing leadership.

THE INFLUENCE OF FACILITIES AND QUALITY OF SERVICES OF THE NAVAL HEALTH INSTITUTIONS ON PATIENT SATISFACTION IN DRS. MED.R. RIJADI SASTROPANOLA Nugroho, Sukmo Hadi; Wahyudi, Rahmad Johan; Fendiawan, Riko
JOURNAL ASRO Vol. 14 No. 03 (2023): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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Institute Indonesian Navy Marine Health Drs. Med. R. Rijadi Sastropanola., Phys (Lakesla) is a health institution under the Indonesian Navy Health Service, as a Center of Excellence for Maritime Health with the mission of carrying out education, research, and development in the field of diving and hyperbaric health. Apart from that, Lakesla has the task of providing Oxygen Therapy services Hyperbarics (TOHB) for Indonesian Navy personnel and their families as well as the general public, both to treat cases of diving-related illnesses and clinical illnesses. With the decreasing number of patients implementing TOHB, hospitals/institutions must know how to improve their performance so that patient satisfaction can be realized and increased. Based on this problem, research is needed to find out how the facilities and service quality of the Indonesian Navy's Maritime Health Institutions influence patient satisfaction. The method used in this research is Structural Equation Modeling (SEM). In this research there are three main variables, namely: The Facilities Variable (X) consists of 6 indicators, namely: spatial considerations/planning, room planning, equipment/furniture, lighting and color, graphic messages and supporting elements. The Service Quality variable (Z) consists of 5 indicators, namely: reliability, responsiveness, assurance, empathy and tangible. Patient Satisfaction Variable (Y) which consists of 5 indicators, namely: Service, ease of getting a product or service, emotional, price and location. The conclusions obtained from this research are as follows: (1) There is a significant positive direct effect of facilities on patient satisfaction at Lakesla of 0.175. (2) There is a significant positive effect of service quality on patient satisfaction at Lakesla of 0.626. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. Keywords: Service Quality, Patient Satisfaction, Structural Equation Modeling (SEM)

CREATING A DIGITAL CULTURE IN THE ORGANIZATION Nugroho, Sukmo Hadi; Bandono, Adi; Suharyo, Okol Sri
JOURNAL ASRO Vol. 14 No. 04 (2023): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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Digital culture allows members and the organizations that support them to grow, develop, and innovate quickly, as well as adapt to meet the needs of their customers. This research aims to develop appropriate and systematic procedural steps for creating a digital culture in an organization. The method used is the Descriptive Qualitative Analysis Method approach. The results of this research show that there are several reasons why digital culture is very important which can be described as follows: reducing barriers in communication and increasing transparency, increasing agility and greater adaptability, increasing collaboration and innovation, and increasing capabilities in terms of data collection. The results of the next research are that several best ways can be taken to realize and create a digital culture, which can be identified as follows: (1) prioritizing transparency, (2) encouraging collaboration, (3) offering digital training, (4) being comfortable with risk, and (4) aspires to inspire. Keywords: Digital Culture, Organization.

THE URGENCY OF UNDERSTANDING THE NEW PARADIGM OF PERFORMANCE MANAGEMENT Nugroho, Sukmo Hadi
JOURNAL ASRO Vol. 15 No. 02 (2024): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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This paper discusses the significance of understanding the new paradigm of performance management, particularly in large-scale organizations and national contexts. The study identifies that poor organizational performance is often driven by suboptimal human resource management, ineffective performance systems, and unsupportive work environments. Drawing on case studies from both the public and private sectors, the paper emphasizes the critical role of human resources in achieving organizational success, particularly in the era of rapid technological change brought by Industry 4.0. The paper also highlights the Indonesian government's efforts to improve human resource quality and the nation's Human Development Index (HDI) through educational reforms and policy initiatives. By embracing a holistic approach to performance management and fostering collaboration between institutions, the paper argues that sustainable organizational growth and national development are achievable. The discussion includes strategies for effective performance management that integrate system-based thinking, human resource development, and modern technologies. Keywords: Human Resource Development, Integrate System Based Thingking, Performance Management.

Kepuasan Kerja Karyawan di Rumah Sakit : Review Masalah dan Prospek di Era Digital Nugroho, Sukmo Hadi; Gunawan, Kazan
Rekayasa Vol 17, No 3: Desember, 2024
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v17i3.27912

Measuring employee job satisfaction in hospitals in the digital era shows that digital technologies, such as online survey platforms, mobile applications, and data analytics, have increased the efficiency of data collection and analysis. These technologies enable faster, more accurate, and more personalized job satisfaction assessments, helping management better understand employee conditions and respond to their needs effectively. However, major challenges arise related to employee data privacy, limited digital infrastructure in certain hospitals, and resistance from some employees who are less familiar with digital technology. These factors can affect the quality of the data obtained and employee trust in digital-based assessment systems. Recommendations for hospital management include developing flexible assessment systems, investing in digital training for employees, and ensuring data security and transparency in its use to build trust. These steps can help improve overall job satisfaction and retain quality healthcare workers amidst the challenges of the digital era.

The effect of work environment, compensation, career development, leadership, and workload on job satisfaction with work motivation as an intervening variable Nugroho, Sukmo Hadi; Said, Meldasari; Said, Laila Refiana
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.2826

Purpose: This study aimed to analyze the influence of work environment, compensation, career development, leadership, and workload (as independent variables) on employee job satisfaction (as the dependent variable) in the healthcare sector, particularly in hospitals. Additionally, this study aimed to test the significant influence of work motivation (as an intervening variable) on the relationship between these variables. Research Methodology: The research method used was a quantitative method with an explanatory research approach, utilizing Structural Equation Modeling (SEM) and SMART-PLS. Results: The results of this study indicate that all independent variables show a significant positive relationship with the dependent variable, except for the workload variable, which shows a significant negative relationship. The influence of the relationships between variables is expressed in terms of Effect Size. The variables most directly influencing Work Motivation are Compensation with an Effect Size of 0.787, and Career Advancement with an Effect Size of 0.769. Work Motivation, as an intervening variable, was also found to significantly influence the relationship between the independent variables (Work Environment, Compensation, Career Advancement, Leadership, Workload) and the dependent variable (Job Satisfaction). Conclusions: The study found that all independent variables significantly affected job satisfaction both directly and indirectly through work motivation, with compensation and career advancement having the strongest effects, while excessive workload negatively impacted motivation and satisfaction. Limitations: This study was limited to a single private hospital in Jakarta, which may affect the generalizability of the findings to other healthcare institutions or regions. Contribution: This study provides useful recommendations for hospital management to enhance employee motivation and job satisfaction.

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