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Journal : Fundamental Management Journal

LEVEL OF STUDENT TRAVELER SATISFACTION FACULTY OF ECONOMICS AND BUSINESS UKI TO QUALITY OF TRAVELOKA SERVICES Iman , Jaka; Sautman Sinaga; Ktut Silvanita Mangani
Fundamental Management Journal Vol. 5 No. 1 (2020): ISSN: 2540-9816 (print) 2540-9220 (online) Volume:5 No.1 April 2020
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v5i1.1670

Abstract

Currently the tour and travel business in Indonesia has experienced a rapid increase. This is seen from the high interest of Indonesian travelers to travelThis research is quantitative, the sample taken is active students in the even semester of the Faculty of Economics and Business, Indonesian Christian University, as many as 96 respondents. To measure the level of satisfaction of traveloka consumers, a performance analysis and performance of the Cartesian diagram is used, and the variables used in this study are professionalism and skills, attitudes and behavior, accessibility and flexibility, reliability and trustworthiness, recovery and reputation and credibility. Keywords : professionalism and skills, attitudes and behavior, accessibility and flexibility, reliability and trustworthiness, recovery and reputation and credibility, customer satisfaction and services quality
APAKAH KEPUASAN KERJA DAN KOMITMEN ORGANISASI MEMILIKI HUBUNGAN TERHADAP ORGANIZATIONAL CITIZENZHIP BEHAVIOR/ OCB KARYAWAN? Studi Kasus pada Karyawan Sales & Marketing Department The Ritz-Carlton Jakarta, Mega Kuningan Tobing, Suzanna L. Josephine; Vekelita, Revi Maudy; Silvanita, Ktut
Fundamental Management Journal Vol. 1 No. 02 (2016): FUNDAMENTAL management journal PISSN/EISSN 2540 -9220/2540-9816
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v1i02.222

Abstract

Human resource is one of the main elements that’s crucial for a company because employees are very important in helping the company to reach the goal. The purpose of this study were to know the correlation of job satisfaction and organizational commitmen to Organizational Citizenship Behavior (OCB) of the employees of Sales & Marketing Department, The Ritz-Carlton Jakarta, Mega Kuningan. This is a descriptive-correlational study with the number of 29 people as the population. Data analysis used is Rank Spearman analysis. The results of this study at a significance level of 5% showed that: (1) There’s a significant correlation between job satisfaction and Organizational Citizenship Behavior of the employees of Sales & Marketing Department, The Ritz-Carlton Jakarta, Mega Kuningan which is indicated from the value of 0,476 (sign 3,197 > 2,052), means that the correlation is postive and strong enough. (2) There’s a significant correlation between organizational commitment and Organizational Citizenship Behavior of the employees of Sales & Marketing Department, The Ritz-Carlton Jakarta, Mega Kuningan which is indicated from the value of 0,649 (sign 5,389 > 2,052), means that the correlation is postive and strong.Keywords: job satisfaction, organizational commitment, Organizational Citizenship Behavior
ANALISIS KEPUTUSAN PEMBELIAN DI TOKOPEDIA YANG DIPENGARUHI CELEBRITY ENDORSER, BRAND IMAGE, KELOMPOK REFERENSI DAN USIA Sembiring, Carolina F.; Priskila, Enia Karina; Mangani, Ktut Silvanita
Fundamental Management Journal Vol. 1 No. 03 (2016): FUNDAMENTAL management journal PISSN/EISSN 2540 -9220/2540-9816
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v1i03.230

Abstract

With higher dynamics of lifr makes people want everything quick and instant. It resulted with companies now starting to do e-commerce. The purpose of this research are to find out (1) celebrity endorser influence on purchasing decision in Tokopedia (2) brand image influence on purchasing decision in Tokopedia (3) reference group influence on purchasing decision in Tokopedia (4) age influence on purchasing decision in Tokopedia (5) celebrity endorser, brand image, reference group and age influences on purchasing decision in Tokopedia. Data were analyzed using Logistic Regression. The results of this research are (1) there is no significance influence between celebrity endorser and purchasing decision in Tokopedia. This is indicated by significant value 0.588 greater than 0.05 (2) ) there is significance influence between brand image and purchasing decision in Tokopedia. This is indicated by significant value 0.003 smaller than 0.05 (3) there is significance influence between reference group and purchasing decision in Tokopedia. This is indicated by significant value 0.000 smaller than 0.05 (4) there is no significance influence between age and purchasing decision in Tokopedia. This is indicated by significant value 0.186 greater than 0.05 (5) celebrity endorser, brand image, reference group and age together affect on purchasing decision in Tokopedia of 71.2%
CHALLENGES AND EXPORT STRATEGIES OF INDONESIA Mangani , Ktut Silvanita
Fundamental Management Journal Vol. 5 No. 1 (2020): ISSN: 2540-9816 (print) 2540-9220 (online) Volume:5 No.1 April 2020
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v5i1.1673

Abstract

Exports are economic activities that can increase growth. However, during the ten years from 2018, the Indonesian economy to ASEAN experienced a growing deficit. The same thing happened in Indonesia's exports in total. The slowdown could occur due to a decrease in export volume and price decline. Therefore, this condition becomes a challenge for Indonesia's foreign trade. The problem becomes more severe for SMEs. Thus, efforts or strategies are needed to increase Indonesia's exports to ASEAN and the world. This paper is a simple study of the challenges and strategies of Indonesia's exports. Keywords :Export,Challenge,Strategy,ASEAN
THE INFLUENCE OF GOOD CORPORATE GOVERNANCE ON PROFITABILITY IN AGRICULTURE SUB-SECTOR COMPANIES REGISTERED IN 2018-2022 ON THE INDONESIAN STOCK EXCHANGE Grefi, Grefi Simanjuntak; Magit Les Denny Tewu; Ktut Silvanita Mangani
Fundamental Management Journal Vol. 9 No. 1 (2024): ISSN:2540-9220 (Online) APRIL 2024
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v9i1.5799

Abstract

Corporate governance is a set of guidelines used by companies in managing their operations with the hope of maintaining productivity and sustainability, so as to optimize company profits. The objective of this research is to evaluate the impact or influence of corporate governance, both partially and simultaneously, on profitability in agricultural sub sector enterprises publicly listed on the Indonesia Stock Exchange. Assessment of corporate governance is carried out through indicators such as the composition of the board of commissioners, board of directors, audit committee and institutional ownership, while profitability uses return on assets (ROA). This research utilizes a quantitative methodology utilizing secondary data acquired from financial reports, company annual reports, and corporate governance implementation reports. The data analysis methods used include quantitative descriptive statistics, data normality tests, multiple linear regression analysis, additionally conducting hypothesis testing utilizing the t test and F test. The outcomes of the t test research indicates that the variables concerning of the board of commissioners, board of directors and audit committee do not have a significant effect on profitability (ROA) agricultural sub-sector enterprises publicly listed on the Indonesia Stock Exchange. However, institutional ownership has a significant effect on the company's profitability (ROA). The results of the study indicate the f test indicates that the variables board of commissioners, board of directors, audit committee and institutional ownership have a significant influence on the profitability (ROA) of agricultural sub sector enterprises publicly listed on the Indonesia Stock Exchange. Keywords: Corporate Governance, ROA