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Evaluation of Customer Satisfaction at Nina Pharmacy Padangsidimpuan City vera, yulia; Insan, Hafni nur; Hasibuan, Elmi Sariani; Rangkuti, Juni Andriani
Jurnal Kesehatan LLDikti Wilayah 1 (JUKES) Vol. 4 No. 2 (2024): Oktober : Health Science
Publisher : LLDIKTI Wilayah 1

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54076/jukes.v4i2.496

Abstract

A pharmacy is a pharmaceutical service facility where pharmaceutical practice is carried out by pharmacists, while pharmaceutical service is a direct and responsible service to patients related to pharmaceutical preparations. Providing pharmaceutical services is not just about providing medicines, but also ensuring that patients receive safe, effective and affordable treatment. The level of patient satisfaction is the patient's or service user's response to each health service provided. The aim of this research is to determine the level of patient satisfaction with pharmaceutical services at the Nina pharmacy in Padangsidmpuan City in 2024. This type of research is descriptive research using a research instrument in the form of a questionnaire whose validation and reliability have first been tested using 5 dimensions of satisfaction, namely responsiveness. ), reliability, assurance, empathy and direct evidence. The results of research at the Nina pharmacy in Padangsidimpuan City showed that the results were responsiveness (45.27%), reliability (44.44%), assurance (38.33%), empathy (44.44%), tangible (61.05%) . It can be concluded from the results of this research that Nina's health center received the satisfaction category.
Pelatihan Pembuatan Sabun Cair Pencuci Piring Bagi Mahasiswa Universitas Aufa Royhan Di Kota Padangsidimpuan Diningsih, Ayus; Vera, Yulia
Jurnal Pengabdian Masyarakat Aufa (JPMA) Vol. 2 No. 1 (2020): Vol. 2 No. 1 April 2020
Publisher : Universitas Aufa Royhan Di Kota Padangsidipuan

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Abstract

Soap is a material used for washing clothes, furniture, bodies, etc which is made from a mixture of alkalis (sodium or potassium hydroxide) and triglycerides from C16 carbon chain fatty acids through a saponification reaction or also called a lathering reaction at a temperature of 80 -100 o C. In this process, the fatty acids will be hydrolyzed by alkalis to form glycerin and raw soap. The application of science and technology from community service is to equip the younger generation in producing liquid dish soap for the students in Health Faculty Aufa Royhan University Padangsidimpuan and to attract students to be skilled and creative entrepreneurs. Activities carried out in the form of training with instructors from S-2 lecturers of the Pharmacy Study Program, Health Faculty Aufa Royhan University Padangsidimpuan include training in making dishwashing liquid soap as a creative and competitive entrepreneurial product. The results that have been achieved from this training activity in general are that students are very enthusiastic about participating in this training and they are able to make their own liquid dish soap for their own needs and market the dish soap as a source of income so that they can improve the entrepreneurial skills in Health Faculty Aufa Royhan University Padangsidimpuan
Skrining Fitokimia Ekstrak Daun Belimbing Wuluh ( Averrhoa Bilimbi ) Yanti, Susi; Vera, Yulia
Jurnal Kesehatan Ilmiah Aufa Royhan Vol 4 No 1 (2019): Vol.4 No.1 Juni 2019
Publisher : Universitas Aufa Royhan

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Abstract

Averrhoa bilimbi is one of the plants of the genus Averrhoa. Starfruit is a type of plant fruit and traditional medicine. Averrhoa bilimbi is both fruit and traditional medicine. A. bilimbi plants have been utilized by the people to cure diseases such as cough and fever. The purpose of the study was conducted to determine the content of secondary metabolites and antioxidant activity of starfruit leaves. This research is a laboratory experiment. Secondary metabolites are obtained from the extraction process, namely maceration and partitioning. Phytochemical test results on crude methanol extracts containing alkaloids, flavonoids, saponins, polyphenols, terpenoids or steroids, n-hexane fraction only contains flavonoids and steroids. ethyl acetate fraction contains alkaloids, flavonoids, polyphenols and steroids. While the positive methanol fraction contains alkaloids, flavonoids, saponins, and steroids.
Penggunaan Injeksi Antibiotika Untuk Pencapaian Efek Terapi Optimal pada Pasien di Bangsal Anak Vera, Yulia; Antoni, Adi
Jurnal Kesehatan Ilmiah Aufa Royhan Vol 4 No 1 (2019): Vol.4 No.1 Juni 2019
Publisher : Universitas Aufa Royhan

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Abstract

Antibiotics are substances produced by a microbe, especially fungi, which can inhibit or be able to eradicate other types of microbes. The main therapy for infection is antibiotics. Health problems in children will affect their growth and the possibility of children being hospitalized is very high. Pediatrics have rudimentary organ metabolism, cannot receive the same treatment as adults. Drug therapy for children needs perfect management, ranging from diagnosis, drug selection, dosage, to monitoring drug use. Examples of inappropriate use of antibiotics include treatment of infections that are not responsive, fever therapy with no known cause, incorrect dosage, improper use of a single antibiotic, inadequate bacteriological information in its use. The preparation and storage of antibiotics must be in accordance with pharmaceutical requirements in the finished preparations as well as after reconstitution. Preparation and storage of antibiotics according to standards is intended to ensure the quality of preparations when used by patients. The selection of solvents must pay attention to compatibility, for example: ceftriaxone is not compatible with solvents / solutions containing calcium. Based on the description above, the researcher feels it is important to conduct studies on the use of antibiotic injections to achieve optimal therapeutic effects in patients at RS X. research conducted on studies to achieve optimal therapeutic effects in the Children's Ward RS X. longitudinally during April 2013 to July 2013. The most widely used antibiotics are gentamicin.
HUBUNGAN PERILAKU IBU HAMIL DAN MOTIVASI PETUGAS KESEHATAN DENGAN KEPATUHAN MENGKONSUMSI TABLET ZAT BESI DI WILAYAH KERJA PUSKESMAS LABUHAN RASOKI Vera, Yulia; Siregar, Nurelilasari
Jurnal Kesehatan Ilmiah Aufa Royhan Vol 4 No 2 (2019): Vol.4 No.2 Desember 2019
Publisher : Universitas Aufa Royhan

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Abstract

Anemia gizi besi merupakan salah satu masalah gizi utama di Indonesia dimana angka kematian pada ibu hamil masih cukup tinggi. Untuk menanggulangi masalah tersebut maka pemerintah melaksanakan suatu program pemberian tablet zat besi pada ibu hamil. Salah satu program pemerintah untuk mencegah anemia kehamilan di Indonesia adalah suplementasi besi yang dibagikan gratis melalui Puskesmas dan Posyandu. Efektifitas program ini sulit dicapai karena sering kali dihambat oleh rendahnya kepatuhan ibu hamil dalam mengkonsumsi tablet besi. Tujuan penelitian ini adalah untuk mengetahui hubungan pengetahuan dan sikap ibu hamil dengan kepatuhan dalam mengkonsumsi tablet besi di wilayah kerja Puskesmas Labuhan Rasoki tahun 2019. Penelitian ini dilaksanakan di Puskesmas Labuhan Rasoki yang bertujuan untuk mengetahui hubungan perilaku ibu hamil dan motivasi petugas kesehatan dengan kepatuhan mengkonsumsi tablet zat besi pada ibu hamil. Jenis penelitian ini adalah penelitian survei bersifat deskriptif analitik yang menggunakan kuesioner sebagai pedoman wawancara. Populasi dalam penelitian ini adalah seluruh ibu hamil yang sudah mendapat tablet zat besi, memeriksakan kehamilannya di Puskesmas Labuhan Rasoki. Pada Tahun 2019 mayoritas kurang sebanyak 32 orang (55,1%), Distribusi Frekuensi Motivasi petugas kesehatan Di Wilayah Kerja Puskesmas Labuhan Rasoki Tahun 2019 mayoritas tinggi sebanyak 30 orang (51,7%), Distribusi frekuensi kepatuhan mengkonsumsi tablet zat besi di Wilayah Kerja Puskesmas Labuhan Rasoki Padangsidimpuan Tahun 2019 mayoritas patuh sebanyak 38 orang (65,5%), Ada hubungan yang signifikan antara perilaku ibu hamil dengan kepatuhan mengkonsumsi tablet zat besi dengan nilai P value 0.003, Tidak ada hubungan yang signifikan antara motivasi petugas kesehatan dengan kepatuhan mengkonsumsi tablet zat besi dengan nilai P value 0,45. Kata Kunci : Tablet Zat Besi, Petugas Kesehatan, Puskesmas Labuhan Rasoki