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All Journal Abdimas Altruis: Jurnal Pengabdian Kepada Masyarakat Jurnal Pariwisata Tourista Jurnal Pariwisata Tourista
Purwanto, Rhiza Eka
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Humanities Decision Sciences, Operations Research & Management Education Environmental Science Social Sciences Other

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Pengaruh Daya Tarik Wisata Dan Citra Destinasi Terhadap Kepuasan Wisatawan di Kawasan Kajoetangan Heritage di Kota Malang Saputra, Agung; Puspitasari, Reny; Purwanto, Rhiza Eka
Jurnal Pariwisata Tourista Vol 3, No 2 (2023): December 2023
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jt.v3i2.12319

Abstract

There are fourth importance aspects for tourist attraction such as; attraction, accessibilities, amenities, ancillary. Tourist destination also have a destination image that contains three aspects, cognition, affection, and uniqueness. This research was conducted with the aim of knowing the effect of tourist attraction and destination image on tourist satisfaction in the “Kajoetangan Heritage” area in the city of Malang. The study used quantitative methods by distributing questionnaires to 100 respondents. After doing research, analysis results obtained from the researcher shows that the tourist attraction (X1) and destination image (X2) affect tourist satisfaction in the “Kajoetangan Heritage" area in the city of Malang by 66,5% while 33,5% is influenced by other factors. Destination image has a more positive effect than tourist attraction on tourist satisfaction. Tourist satisfaction that is most felt when they travel in the “Kajoetangan Heritage" area in the city of Malang is a feeling of safe and comfortable
Pengaruh Daya Tarik Wisata Dan Citra Destinasi Terhadap Kepuasan Wisatawan di Kawasan Kajoetangan Heritage di Kota Malang Saputra, Agung; Puspitasari, Reny; Purwanto, Rhiza Eka
Jurnal Pariwisata Tourista Vol. 3 No. 2 (2023): December 2023
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jt.v3i2.12319

Abstract

There are fourth importance aspects for tourist attraction such as; attraction, accessibilities, amenities, ancillary. Tourist destination also have a destination image that contains three aspects, cognition, affection, and uniqueness. This research was conducted with the aim of knowing the effect of tourist attraction and destination image on tourist satisfaction in the “Kajoetangan Heritage” area in the city of Malang. The study used quantitative methods by distributing questionnaires to 100 respondents. After doing research, analysis results obtained from the researcher shows that the tourist attraction (X1) and destination image (X2) affect tourist satisfaction in the “Kajoetangan Heritage" area in the city of Malang by 66,5% while 33,5% is influenced by other factors. Destination image has a more positive effect than tourist attraction on tourist satisfaction. Tourist satisfaction that is most felt when they travel in the “Kajoetangan Heritage" area in the city of Malang is a feeling of safe and comfortable
PENGEMBANGAN SDM BERBASIS KOMUNITAS DI DESA WISATA PONCOKUSUMO: PELATIHAN SOFT SKILL KOMUNIKASI DAN PUBLIC SPEAKING MENUJU DESTINASI BERKELANJUTAN Purwanto, Rhiza Eka; Saudah, Saudah; Lidiawati, Lidiawati; Mufita Y., Irma
ABDIMAS ALTRUIS: Jurnal Pengabdian Kepada Masyarakat Vol 8, No 2 (2025): Oktober 2025
Publisher : Universitas Sanata Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/aa.v8i2.11980

Abstract

The community-based human resources development in Poncokusumo Tourism Village aimed to improve the capacity and skills of the community to support the sustainable progress of the village as a tourist destination. One of the important activities in this program is training in interpersonal communication, public speaking, and cross-cultural communication. It was held for the local community, especially MSME managers, homestay owners, and tour guides involved in the tourism management and development of the village. This training was carried out to strengthen communication skills between residents and with tourists, increase confidence in conveying information about the village's tourism potential, and build good relationships between the community and visitors. The material provided included basic techniques of effective communication, public speaking, and delivering interesting and clear messages, as well as tourism-related materials. The results showed that the participants experienced significant improvements in public speaking, interpersonal communication skills, and communication between cultures, with 90% of participants were able to answer tourists' questions confidently. This program also has a positive impact on Poncokusumo Tourism Village as a sustainable tourist destination, with more prepared and skilled people in managing interactions with visitors, which in turn increases the village's tourism appeal.
Co-Authors Agung Saputra Djohan, Muhammad Iqbal Fitriansyah, Yayan Dian Lidiawati, Lidiawati Mufita Y., Irma Reny Puspitasari SAUDAH SAUDAH