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All Journal Jurnal Dunia Farmasi Jurnal Pendidikan dan Konseling Ihsan: Jurnal Pengabdian Masyarakat Journal SAGO Gizi dan Kesehatan Visioner: Jurnal Pemerintahan Daerah di Indonesia Jurnal Ilmiah Farmasi Simplisia Jurnal Sains dan Kesehatan Darussalam Jurnal Sains & Kesehatan Darussalam Jurnal Akademika Baiturrahim Jambi
Defri Aroni
STIKes Muhammadiyah Aceh
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Tingkat Kepatuhan Pasien Rawat Jalan Terhadap Penggunaan Sendok Takar Obat Di Poli Manajemen Terpadu Balita Sakit (Mtbs) UPTD Puskesmas Meureubo Kabupaten Aceh Barat: Tingkat Kepatuhan Pasien Rawat Jalan Terhadap Penggunaan Sendok Takar Obat Di Poli Manajemen Terpadu Balita Sakit (Mtbs) UPTD Puskesmas Meureubo Kabupaten Aceh Barat Sari, Amelia; Burdah, Burdah; Rizka, Tia; Aroni, Defri; Irwani, Maria; Halimatussakdiah, Halimatussakdiah; Munazar, Munazar
JURNAL ILMIAH FARMASI SIMPLISIA Vol. 4 No. 2 (2024): Desember 2024
Publisher : Jurusan Farmasi, Politeknik Kesehatan Kementerian Kesehatan Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30867/jifs.v4i2.750

Abstract

Medicine measuring spoon is one of the measuring tools used to obtain the appropriate dose when taking medicine in liquid form so that it is effective against disease. Patient treatment compliance with the use of measuring spoons is very important for the patient's recovery in treatment. This study aims to determine the level of compliance of outpatients with the use of measuring spoons. Sampling in this study was conducted using purposive sampling method. Measurement of the level of compliance was carried out using the MMAS-8 (Eight Item Modified Morisky Adherence Scale) questionnaire by collecting data on 66 respondents. The results of this study indicate that patients with a low level of compliance with a percentage of 62.1%, a moderate level of compliance with a percentage of 24.2%, and high compliance with a percentage of 13.6%. It can be concluded that the level of compliance of outpatients with the use of measuring spoons of medicine at the Integrated Management of Sick Toddlers (IMCI) Poli UPTD Puskesmas Meureubo West Aceh Regency is in the low category.
Pengaruh Kualitas Pelayanan Kesehatan terhadap Kepuasan Pasien BPJS di Rumah Sakit Umum Daerah Kabupaten Aceh Besar Aroni, Defri; Sari, Amelia
Jurnal Akademika Baiturrahim Jambi Vol. 14 No. 2 (2025): September
Publisher : Universitas Baiturrahim

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36565/jab.v14i2.909

Abstract

The quality of health services is one of the key factors in determining the level of patient satisfaction, especially for National Health Insurance (JKN) participants served through the Social Security Organising Agency (BPJS). This study aims to analyse the effect of health service quality on BPJS patient satisfaction at the Regional General Hospital (RSUD) of Aceh Besar Regency. This study uses a quantitative approach with a survey method through a questionnaire distributed to 68 respondents of BPJS patients who receive outpatient services. Service quality variables were analysed through five SERVQUAL dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy. The results showed that the quality of service at the Aceh Besar District Hospital was in the Good category at 73.5% and Not Good at 26.5%. Meanwhile, the level of patient satisfaction showed a Satisfied category of 52.9% and Unsatisfied of 47.1%. Further analysis with linear regression showed that all dimensions of service quality had a positive effect on patient satisfaction, with the empathy and assurance dimensions contributing the most. These findings emphasise the importance of improving the quality of interactions and trust in health services for BPJS participants. This study recommends that RSUD Aceh Besar continue to improve service quality, especially in the aspects of communication and personal attention to patients
Co-Authors Amelia Sari Berwi Fazri Pamudi Burdah Burdah Ali Burdah, Burdah FATIMAH FATIMAH Halimatussakdiah Halimatussakdiah Halimatussakdiah Halimatussakdiah Hayati, Rima Irwani, Maria Ismaul Hasanah katijah saleh Khairaniswati Kusuma, Ardhanari Hendra Maria Irwani Munazar Munazar Noni Zakiah Nursafni Nursafni Popang, Christina Tien Rida Amaida Rizka, Tia Sulistiyowati, Anisa Nanang