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Pengaruh Kualitas Pelayanan terhadap Loyalitas Nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk Unit Karang Baru Erni Junaida
Jurnal Manajemen dan Keuangan Vol 4 No 2 (2015): JURNAL MANAJEMEN DAN KEUANGAN
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Samudra

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan yang terdiri dari kehandalan, daya tanggap, aspek fisik, kepastian, dan empati terhadap loyalitas nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk Unit Karang Baru. Populasi dalam penelitian ini adalah seluruh nasabah PT. Bank Rakyat Indonesia (Persero) Tbk Unit Karang Baru dan sampel yang digunakan sebanyak 100 orang. Metode analisis data yang digunakan adalah analisis regresi linier berganda, uji t, uji F, dan analisis koefisien determinasi. Persamaan regresiyang dihasilkan dalam penelitian ini yaituLN=1,391+0,247Kh+0,701DT+0,116 AF+0,474Kp+0,906E. Dari analisis koefisien determinasi (Adjusted R2) diketahui bahwa kehandalan (reliability), daya tanggap (responsiveness), aspek fisik (tangible), kepastian (assurance), dan empati (emphaty) mempengaruhi loyalitas nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk Unit Karang Baru sebesar 43,50%
Effect of Piper Betle Linn Extract on the Growth of Staphylococcus Aureus Atcc 25923 Elfrida Elfrida; Erni Junaida; Raja Novi Ariska; Sri Jayanthi
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 3, No 4 (2020): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v3i4.1325

Abstract

Piper betle Linn or betel is a plant that is known to have antiseptic properties. The purpose of this study was to determine the effect of betel leaf extract (Piper betle Linn.) On Staphylococcus aureus ATCC 25923. The method used was an experimental method with a completely randomized design experimental design (CRD) using 2 methods, namely reflux and maceration methods, respectively. Each concentration of betel leaf extract (Piper betle L) which consists of one factor, namely the concentration of betel leaf extract (Piper betle L) with a variable factor level of betel leaf extract preparations of six treatments, positive, negative control and treatment 1%, 2%, 4% and 8%. By using betel leaf extract, 70% Methanol, distilled water and antibiotics. The results of the study the value of 1.650> 0.
Peningkatan Pendapatan Dengan Memberdayakan Keterampilan Di Desa Perdamaian Kecamatan Kota Kuala Simpang Kebupaten Aceh Tamiang Meri Andriani; Nazaruddin; Erni Junaida
JURNAL PENGABDIAN MASYARAKAT AKADEMISI Vol. 2 No. 1 (2024): Januari
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jpma.v2i1.473

Abstract

Many businesses experienced losses due to the Covid-19 pandemic, one of which was Mitra who was laid off from his job due to his business going bankrupt. Partners have cake-making skills that they acquired while working. Mitra wants to open his own business but doesn't have the capital so he can't afford cake ingredients and machines. There are two problems with Partners, namely the production sector, Partners do not have capital and marketing problems, Partners do not know how to market their products. The goal of service is that partners have income and the business they run runs and develops. As a result of dedication, the provision of an oven machine has resulted in Mitra getting a lot of orders, as can be seen from the evaluation carried out over seven days of orders, usually only 3 bolus cakes every day, but now it can reach 15 bolus cakes every day. In conclusion, the oven provided by the Service Team is the result of a discussion group forum which is really needed by Partners. Partner's income has increased since the Service Team provided the oven to Partners as seen from the evaluation carried out by the Service Team
Penerapan Teori Ekonomi Behavioral dalam Kebijakan Kesehatan Publik untuk Meningkatkan Kesadaran Gizi Masyarakat: Application of Behavioral Economic Theory in Public Health Policy to Increase Public Nutrition Awareness Imam Hidayat; Andro Ruben Runtu; Fathul Jannah; Erni Junaida; Intan Novita Kowaas
Jurnal Kolaboratif Sains Vol. 7 No. 12: Desember 2024
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v7i12.6556

Abstract

Penelitian ini bertujuan untuk mengevaluasi efektivitas intervensi nudging dan teknologi mHealth dalam meningkatkan kesadaran gizi masyarakat perkotaan dan pedesaan di Indonesia, dengan mempertimbangkan faktor sosial, budaya, dan psikologis. Metode yang digunakan melibatkan pendekatan kuantitatif dan kualitatif melalui survei, wawancara, serta observasi. Hasil penelitian menunjukkan bahwa intervensi nudging berhasil meningkatkan pemilihan makanan sehat sebesar 19,5% secara keseluruhan, dengan peningkatan lebih besar di pedesaan (+21%) dibandingkan perkotaan (+18%). Penggunaan aplikasi mHealth juga berkontribusi signifikan terhadap peningkatan kesadaran gizi, dari 35% menjadi 78%. Namun, literasi digital masyarakat pedesaan lebih rendah (64%) dibandingkan perkotaan (80%), sehingga membutuhkan pendampingan tambahan. Faktor sosial dan budaya, seperti kebiasaan konsumsi makanan tinggi karbohidrat di pedesaan, serta faktor psikologis, seperti stres di wilayah perkotaan, turut memengaruhi pola makan masyarakat. Penelitian ini menyoroti pentingnya pendekatan berbasis komunitas, edukasi gizi, dan teknologi yang inklusif untuk mendukung perbaikan pola makan dan kesehatan masyarakat secara menyeluruh.
Pengaruh self-efficacy dan kualitas sumber daya manusia terhadap kepuasan kerja pegawai kantor camat Langsa lama Sindy Yulia Rizki; Erni Junaida; Dhian Rosalina
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 3 No. 3 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v3i3.4077

Abstract

This study aims to determine the effect of self-efficacy and human resource quality on job satisfaction of employees at the Langsa Lama Subdistrict Office. The research population consists of 43 employees. The sample used in this study is a saturated sample, where the entire population is used as the sample. Data collection was carried out using a questionnaire with measurements based on a Likert scale, and the data was processed statistically using multiple linear regression analysis with the equation Y = 2.795 + 0.106X1 + 0.038X2. The results show that, simultaneously, self-efficacy and human resource quality have a positive and significant effect on job satisfaction of employees at the Langsa Lama Subdistrict Office.
Pengaruh Dimensi Kualitas Pelayanan Terhadap Keputusan Pembelian pada Moris Bakery and Cake di Kota Langsa Nurhafni Sabila; Erni Junaida; Dewi Rosa Indah
Jurnal Ilmiah Ekonomi Terpadu (Jimetera) Vol 2, No 1 (2022): JURNAL ILMIAH EKONOMI TERPADU
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jimetera.v2i1.4494

Abstract

AbstrakThis research was conducted with the aim of knowing the effect of service quality on purchasing decisions of Moris Bakery and Cake in Langsa City. The sampling technique used non-probability sampling technique with a sample size of 97 respondents. Methods of data collection using a questionnaire. The data analysis method used in this research is multiple linear regression test, t test, F test and coefficient of determination test. The results of this study show Y= -0.104 + 0.615X1 – 0.240X2 – 0.050X3 + 0, 247X4 + 0.430X5. The results of the t test stated that the tangible, assurance and empathy variables had a significant effect on purchasing decisions, and the reliability and responsiveness variables had no significant effect on the purchasing decisions of Moris Bakery and Cake in Langsa City. The results of the F test indicate that the variables tangible, reliability, responsiveness, assurance and empathy have a significant effect on purchasing decisions for Moris Bakery and Cake in Langsa City. The results of the coefficient of determination test (Adjusted R2) obtained a value of 0.749 or 74.9% tangible, reliability, responsiveness, assurance and empathy variables can explain the purchasing decision variables.Keywords: Service Quality, Purchase Decision