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All Journal Teika CESS (Journal of Computer Engineering, System and Science) SemanTIK : Teknik Informasi Electro Luceat CogITo Smart Journal MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer Jurnal Informasi dan Teknologi Jurnal Tekinkom (Teknik Informasi dan Komputer) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) International Journal of Engineering, Science and Information Technology Journal Of Business, Finance, and Economics (JBFE) KERNEL: Jurnal Riset Inovasi Bidang Informatika dan Pendidikan Informatika Malcom: Indonesian Journal of Machine Learning and Computer Science Klabat Accounting Review Servitium Smart Journal Jurnal Pengabdian Kepada Masyarakat Indonesia
Erienika Meiling Lompoliu
Fakultas Ekonomi Dan Bisnis, Universitas Klabat
Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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IT GOVERNANCE CAPABILITY LEVEL IDENTIFICATION OF COBIT 2019 AT THE RSUP PROF. DR. R.D. KANDOU, MANADO, NORTH SULAWESI Mambu, Joe Yuan; Lontaan, Rolly Junius; Lompoliu, Erienika; Salindeho, Jannice; Sambul, Jenifer
SemanTIK : Teknik Informasi Vol 8, No 2 (2022):
Publisher : Informatics Engineering Department of Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55679/semantik.v8i2.28547

Abstract

In terms of technology, governance can be implemented effectively and efficiently if it can provide functionality or value that applies to businesses of all sizes and types. IT governance design can help you explore design factors that influence governance and includes a workflow for planning a governance system for your enterprise. Control Objectives for Information and Related Technologies (COBIT) is a framework created by ISACA that contains guidance or guidance documents that may be useful to auditors, users, and management. COBIT is an internationally recognized and applied best practice for information, information technology, and organizational risk which can be used to define information technology to maximize IT control. As it is required to improve IT service, the design of IT governance was conducted at the Central Unit Hospital (RSUP) Prof. Kandou, Manado, North Sulawesi, using the latest version of COBIT, COBIT 2019. The following is an explanation of the priorities of Malayang Hospital. Governance below 25 points is proficiency level 1. The results shows that there are five objectives that becomes main priority (reaching level 4): EDM03, APO12, BAI02, BAI03 and BAI05. These objectives are the ones recommended to be audited. The second tier that may also suggested to be audited are objectives with capability level 3: APO07, APO08, BAI01, BAI07, DSS01, DSS02 and MEA01.Keywords; COBIT 2019, IT Governance, RSUP Prof. Kandou Malalayang
Information Technology Governance Using the COBIT 2019 Framework in Manado Post Companies Tangka, George Morris William; Lompoliu, Erienika
Jurnal Informasi dan Teknologi 2024, Vol. 6, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v6i2.530

Abstract

Technological advances have brought the world into a new era, including in the field of information. In this context, information technology can be considered useful for supporting and improving company management so that it can compete. One of the information technology management methods that is widely used is IT governance contained in COBIT (Control Objective for Information and Related Technology) 2019. Until now, no evaluation or research has been carried out on Manado Post's IT performance so it is not yet possible to know the level of maturity. application of information technology at Manado Post. This project focuses on using information systems and IT from Manado Post to manage operations and data from Manado Post. This project was carried out by conducting a literature study on COBIT 2019 factor design. Manado Post has identified priority objectives in the COBIT 2019 toolkit, especially EDM03 and APO03. Even though it has reached level 2 capability for EDM03, there are still activities that have not been realized, while for APO03, achievements have not yet reached level 2, indicating the need for improvements in identifying goals and stakeholders as well as aligning architectural goals with strategic programs. Suggestions include in-depth analysis of unrealized sub-objectives, benchmarking with similar organizations, and the development of clear follow-up plans to improve Manado Post's practices in risk management and enterprise architecture.
Information Technology Governance Using the COBIT 2019 Framework at PT Bank Pembangunan Daerah Papua Lompoliu, Erienika; William Tangka, George Morris
International Journal of Engineering, Science and Information Technology Vol 4, No 4 (2024)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i4.609

Abstract

Effective and efficient information technology (IT) management is crucial for the banking industry, especially for PT Bank Pembangunan Daerah Papua (BPDP), which seeks to reinforce its role within the Papua region. Leveraging the COBIT 2019 framework, BPDP aims to enhance IT governance, addressing operational efficiency, information security, and regulatory compliance. This study highlights BPDP's strategic priorities, such as revenue growth, fostering innovation, and customer service excellence, which are essential for sustaining competitive advantage amidst regional geopolitical challenges. By identifying these key priorities, the research uncovers critical areas of improvement, including IT investment optimization, mitigation of regulatory and security risks, and solidifying IT's strategic role in driving business growth. To evaluate BPDP's IT governance maturity, this study applies COBIT 2019's ten design factors, from enterprise goals and risk profiles to IT-related issues, compliance needs, and technology adoption strategies. The findings underscore gaps in risk management, project lifecycle oversight, and resource allocation, offering actionable insights for governance improvement. Enhanced IT integration can support BPDP's larger objectives of sustainable growth and economic development within the region. Furthermore, the study demonstrates that a well-structured governance framework strengthens BPDP's operational efficiency, builds customer trust, and ensures alignment with regulatory standards and evolving technology landscapes. By adopting these governance recommendations, BPDP can achieve long-term success and secure its position as a prominent financial institution in Papua, thus reinforcing its commitment to regional economic growth and compliance with national regulatory standards.
IT Governance Maturity Assessment at PT PLN Suluttengo Using COBIT 2019 Tangka, George M. W.; Lumingkewas, Cherry; Lompoliu, Erienika
International Journal of Engineering, Science and Information Technology Vol 5, No 2 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i2.811

Abstract

The rapid development of Information Technology (IT) has made IT governance essential for organizations to align business objectives, manage risks, and optimize resources. PT PLN (Persero) Unit Induk Wilayah Suluttenggo, a key player in electricity distribution in North Sulawesi, Gorontalo, and Central Sulawesi, requires a structured IT governance framework to ensure operational efficiency and compliance. This study evaluates the organization's IT governance maturity using the COBIT 2019 framework, focusing on its Design Factors and Governance Objectives. The research employs a structured methodology, starting with problem identification, a literature review, and the selection of relevant COBIT 2019 domains. Data collection is conducted through structured interviews using the COBIT 2019 Design Toolkit, analyzing ten key Design Factors, including Enterprise Strategy, Risk Profile, IT-related issues, and Compliance Requirements. The findings indicate that PT PLN prioritizes customer service, digital transformation, and regulatory compliance while facing challenges in IT risk management, project execution, and IT investment optimization. Through a detailed assessment of IT governance maturity, this study identifies key gaps and provides recommendations for improvement. Strengthening IT governance practices will enable PT PLN to enhance operational efficiency, mitigate IT-related risks, and align IT initiatives with corporate strategy. The study contributes to both academic research and practical applications by demonstrating the effectiveness of COBIT 2019 in IT governance evaluation.
Optimizing IT Governance in BTS.id: A COBIT 2019-Based Analysis of Design Factors Tangka, George Morris William; Lompoliu, Erienika
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 5 No. 2 (2025): MALCOM April 2025
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v5i2.1997

Abstract

Effective IT governance is critical for organizations to align technology with business objectives while ensuring risk management, compliance, and operational efficiency. As a technology-driven company, BTS.id faces challenges in managing IT risks, optimizing governance structures, and ensuring seamless alignment between IT initiatives and business strategy. This study analyzes IT governance implementation at BTS.id using the COBIT 2019 framework, focusing on assessing the organization's governance maturity level and identifying key design factors that influence IT governance effectiveness. The research employs document analysis, interviews, and surveys with key stakeholders to evaluate governance and management objectives, design factors, and capability levels. The findings indicate that while BTS.id has implemented IT governance practices, gaps remain in achieving an optimal governance structure. The highest priority areas include structured IT change management (BAI07), enterprise architecture (APO03), and project management (BAI11, BAI02), while risk management (APO12) and performance monitoring (MEA01) play a crucial supporting role. However, lower-priority governance objectives highlight areas for improvement, particularly in security management, vendor relationships, and compliance monitoring. The study underscores the importance of a structured approach to IT governance, emphasizing continuous performance monitoring, enhanced risk management, and strategic IT alignment.
Aligning Information Technology Governance with Business Goals Using the COBIT 2019 Framework: A Case Study of a Innovation Consultancy Firm Mokodaser, Wilsen Grivin; Mambu, Joe Yuan; Koapaha, Hartiny; Lompoliu, Erienika
CogITo Smart Journal Vol. 10 No. 2 (2024): Cogito Smart Journal
Publisher : Fakultas Ilmu Komputer, Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/cogito.v10i2.799.548-560

Abstract

Technological advancements have ushered the world into a new era, particularly in the realm of information. In this context, information technology is considered a crucial tool to support and enhance corporate management, enabling companies to compete in the market. One common approach to managing information technology is by using IT governance frameworks such as COBIT (Control Objectives for Information and Related Technology) 2019. To date, there has been no research or evaluation conducted on the IT performance of Meet Ventures, Pte. Ltd., leaving the maturity level of information technology implementation in the company unclear. This project aims to explore the use of information systems and information technology at Meet Ventures, Pte. Ltd. in managing their operations and data. The project's approach involves a literature study on COBIT 2019 design factors. Based on the application of COBIT 2019, the prioritized objectives identified are BAI03 – Manage Solutions Identification and Build, BAI06 – Manage IT Changes, and MEA01 – Monitor, Evaluate, Assess Performance and Conformance. The assessment of various design factors in COBIT 2019 indicates that Meet Ventures, Pte. Ltd. has a strong focus on innovation, differentiation, and customer service. They also demonstrate a commitment to legal compliance and external regulations, a customer service culture, and effective risk management.
Pemilihan Pemasok Bahan Makanan Kafetaria Universitas XYZ menggunakan Best Worst Method Tangka, George Morris William; Lompoliu, Erienika
KERNEL: Jurnal Riset Inovasi Bidang Informatika dan Pendidikan Informatika Vol 6, No 1 (2025)
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.kernel.2025.v6i1.7914

Abstract

Ketidakstabilan mutu bahan dan keterlambatan pasok—tercermin pada food-waste ±8 % serta denda pengiriman Rp 12 juta per tahun—menjadi persoalan utama rantai pasok kafetaria Universitas XYZ. Penelitian ini mengatasi masalah tersebut dengan menyusun model seleksi pemasok berbasis Best Worst Method (BWM). Tahapan meliputi: (1) penetapan lima kriteria kunci bersama tiga pengambil-keputusan; (2) penyusunan vektor Best→Others dan Others→Worst skala 1–9; (3) pemrograman linier untuk memperoleh bobot optimal dan memverifikasi konsistensi (CR = 0,08 ≤ 0,10); serta (4) perhitungan utilitas empat calon pemasok dan uji sensitivitas ±10 %. Hasilnya menunjukkan Kualitas Kesegaran (0,35), Keandalan Pengiriman (0,25), dan Kepatuhan Keamanan Pangan (0,20) sebagai determinan dominan, sementara pemasok Alpha menempati peringkat pertama dengan skor utilitas ternormalisasi 0,825; urutan tidak berubah pada variasi bobot, menegaskan robust­ness keputusan. Temuan ini menegaskan BWM sebagai kerangka pengambilan keputusan yang ringkas, konsisten, dan efektif untuk menyelesaikan masalah seleksi pemasok multikriteria di lingkungan layanan pangan kampus.
Perancangan Desain UI/UX Aplikasi Manajemen Keuangan Menggunakan Metode Design Thinking Tangka, George William Morris; Lompoliu, Erienika Meiling
Journal of Information System Research (JOSH) Vol 5 No 4 (2024): Juli 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i4.5680

Abstract

Money is widely accepted and trusted by society as a medium of payment or transaction, facilitating the exchange of goods and services. In everyday life, individuals face daily expenses that need effective management. The lack of awareness and knowledge about the importance of financial planning and management among students and young adults leads to significant financial problems. This study aims to design a financial management application with a focus on user-friendly and enjoyable UI/UX design. The application will help users manage their income, expenses, and savings efficiently. Key features include daily transaction records, bill payment reminders, expense analysis, and financial tips to achieve financial goals. The goal is to enable users to handle their finances more wisely. By applying the Design Thinking method, the research addresses complex financial management issues innovatively and comprehensively. Results from usability testing indicate that screens like the Select Category achieved a perfect usability score of 100, while others like the Expense Pages showed recurring issues with high misclick rates, highlighting areas for improvement. Overall, the average usability score was 75, suggesting room for enhancement.
Building Entrepreneurial Capacity Among Women Through Accounting Training Lelengboto, Abraham; Wardoyo, Sharon Kumaratih Dewi; Lompoliu, Erienika Meiling; Moniung, Rini Veronica
Servitium Smart Journal Vol 4 No 1 (2025): Servitium Smart Journal
Publisher : Universitas Klabat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31154/servitium.v4i1.45

Abstract

In alignment with Indonesia’s people-centered economic framework under the 1945 Constitution, micro, small, and medium enterprises (MSMEs) contribute over sixty percent to the national gross domestic product. A significant share of this contribution is supported by women entrepreneurs, although they continue to face barriers in accessing entrepreneurial literacy, particularly in financial management. To address this issue, the Office of Cooperatives and MSMEs, in collaboration with Klabat University, implemented a community engagement program providing basic bookkeeping training for women entrepreneurs in Bitung City, North Sulawesi. The training design was informed by value chain theory, which identifies financial record-keeping as a vital supporting activity in value creation. A participatory learning approach was adopted, encouraging active discussion and culminating in an accounting practicum. Program effectiveness was assessed through pre- and post-training surveys, with data analyzed using descriptive and inferential statistics. A mean-difference test was applied to measure changes in participants’ competencies. The results show a significant increase in accounting knowledge following the intervention, indicating that the participants benefited from the training and demonstrated strong commitment to enhancing their entrepreneurial capacities. Keywords— People-centered economy, Women, Entrepreneurship, Accounting, MSMEs
Pemilihan Pemasok Bahan Makanan pada Kafetaria Universitas XYZ: Penerapan Metode MARCOS untuk Keputusan Multikriteria George Morris William Tangka; Raissa Camila Maringka; Erienika Meiling Lompoliu
Journal Of Business, Finance, and Economics (JBFE) Vol 6 No 2 (2025): Desember : Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v6i2.7520

Abstract

The cafeteria of XYZ University serves as an essential service hub for students, especially dormitory residents, so the selection of food suppliers must systematically consider quality, food safety, delivery reliability, service, and cost. This study aims to formulate a transparent and replicable multi-criteria decision-making model for selecting food suppliers for a university cafeteria. Five criteria are used in the evaluation, namely quality and freshness (C1), delivery reliability (C2), compliance with food safety standards (C3), service responsiveness (C4), and price (C5), applied to four supplier alternatives (Alpha, Beta, Gamma, Delta). The criteria weights are determined based on expert judgments and normalized so that their sum equals one. The MARCOS method is implemented through six main stages: construction of the decision matrix, determination of ideal and anti-ideal alternatives, normalization according to criteria type, weighting, calculation of aggregate scores, and computation of utility degrees relative to the ideal and anti-ideal conditions. The results show the final ranking Alpha > Gamma > Beta > Delta, with Alpha having the highest utility value and Delta the lowest. Sensitivity analysis with moderate variations in the weights indicates that the ranking remains stable, suggesting that the decision is robust against reasonable changes in policy preferences. In practical terms, the proposed model provides a numerical framework that is easy to audit and communicate to non-technical stakeholders, and can serve as a basis for procurement policy formulation and periodic evaluation of supplier performance in university cafeteria settings.
Co-Authors Axcelino Langi Cherry Lumingkewas Erlina Sumanto Gabriell Rihart Mandoya George Morris William Tangka George Morris William Tangka Gideon Fernando Tengker Green Arther Sandag Green Ferry Mandias, Green Ferry Gusti Bagus Reynaldo Francolla Francolla Ika Prayanthi Joe Yuan Mambu Koapaha, Hartiny Laureenanda Mea Maestro Phytagoras Marchel Thimoty Tombeng Michelle Cantika Pontoan Michelle Debora Walangitan Michelle Walangitan Mirielle Patricia Huwae Moniung, Rini Veronica Raissa Camila Maringka Ricky Devito Langkedeng Rolly Junius Lontaan Salindeho, Jannice Sambul, Jenifer Sharon Kumaratih Dewi Wardoyo Sihotang, Jay Idoan Sintya Hamise Tangka, George M. W. Valentshea Doringin Virjin Fanesa William Tangka, George Morris Wilsen Grivin Mokodaser