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Analisis Kualitas Pelayanan Publik Rawat Inap Pada Badan Layanan Umum Rumah Sakit Umum Daerah Kota Subulussalam Khainuddin, Khainuddin; Kusmanto, Heri; Isnaini, Isnaini
Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Vol 1, No 1 (2019): Strukturasi: Jurnal Ilmiah Magister Administrasi Publik, Maret
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (799.509 KB) | DOI: 10.31289/strukturasi.v1i1.3

Abstract

Kualitas pelayanan publik rawat inap pada RSUD Kota Subulussalam masih kurang baik dalam memperoleh pelayanan rumah sakit, yaitu masih kurangnya fasilitas, kurangnya informasi yang dapat diperoleh mengenai layanan rumah sakit dan proses pelayanan yang cenderung lambat.Berdasarkan hal tersebut rumusan masalah dalam penelitian ini: 1) Bagaimana kualitas pelayanan pada pasien rawat inap pada Badan Layanan Umum Rumah Sakit Umum Daerah Kota Subulussalam, 2) Bagaimana cara meningkatkan kualitas pelayanan pada pasien rawat inap pada Badan Layanan Umum Rumah Sakit Umum Daerah Kota Subulussalam, dengan tujuan penelitian: 1) untuk mengetahui dan menganalisis kualitas pelayanan pada pasien rawat inap pada Badan Layanan Umum Rumah Sakit Umum Daerah Kota Subulussalam, 2) untuk mengetahui dan menganalisis cara meningkatkan kualitas pelayanan pada pasien rawat inap pada Badan Layanan Umum Rumah Sakit Umum Daerah Kota Subulussalam.Adapun metode penelitian yang digunakan adalah metode deskriptif, sedangkan teknik analisis data menggunakan deskriptif kualitatif. Dari hasil penelitian ini menunjukkan bahwa kualitas pelayanan publik  pada Rawat Inap RSUD Kota Subulussalam  tergolong pada kategori baik.  Bukti fisik kebersihan ruangan cukup baik, kepercayaan terhadap pelayanan cukup baik,  ketanggapan cukup baik, kompetensi tenaga kesehatan cukup baik, kesopanan cukup baik, kredibilitas cukup baik, keamanan cukup dan upaya tenaga kesehatan untuk memahami penyakit pasien juga cukup baik.  Tetapi masih ada unsur pelayanan yang kurang baik, yaitu ketersediaan fasilitas yang kurang baik,  kurang Imformasi dalam perhitungan biaya, serta komunikasi yang tidak bagus.Untuk meningkatkan pelayanan maka perlu dilakukan perbaikan terhadap fasilitas, memperbaiki prosedur perhitungan biaya pengobatan, menyediakan sumber informasi yang dapat memudahkan pasien untuk mengetahui jenis layanan yang terdapat pada rumah sakit.  Disamping itu tenaga kesehatan perlu melakukan komunikasi dengan mengungkapkan bahasa yang tidak dimengerti oleh pasien atau keluarganya, serta menjalin komunikasi yang harmonis dengan pasien dan keluarganya. Disarankan rumah sakit perlu memperbaiki pelayanannya kepada pasien dengan menyediakan berbagai fasilitas fisik bagi pasien, serta secara jelas memberitahukan kepada pasien atau keluarganya mengenai segala jenis biaya secara rinci, dan sedapat mungkin memberitahukan lebih awal untuk jenis biaya yang sudah pasti. Tenaga kesehatan pada rumah sakit perlu mengupayakan agar semua istilah-istilah kesehatan dapat diungkapkan dengan bahasa Indonesia, sehingga tidak membingungkan pasien atau keluarganya.Tenaga kesehatan pada rumah sakit perlu lebih membuka diri untuk lebih dekat dengan pasien dan keluarganya, sehingga pelayanan pada rumah sakit menjadi lebih berkualitas.
Membangun Kepribadian Qur’ani melalui Metode Terpadu ‘Ilman wa Ruuhan (Studi SDIT Nurul Izzah Kecamatan Gurah Kabupaten Kediri) Khoiriyati, Anti; Khainuddin, Khainuddin; Soimah, Zakiyatus
Allimna: Jurnal Pendidikan Profesi Guru Vol. 4 No. 01 (2025): Allimna Vol. 04 No. 01
Publisher : LPTK UIN Syekh Wasil Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/allimna.v4i01.5390

Abstract

This study aims to explore efforts to build a Qur'anic personality through the Qur'an learning method. The basis of this study is the moral decadence that is currently rampant. The presence of the Qur'an as a guideline for good moral order is often underestimated. Many Muslims are able to read the Qur'an but do not practice it. This article is based on qualitative field research with a case study type. The methods used to collect data in this study are interviews, observations and documentation. This study produces information that there are twelve indicators of Qur'anic personality that have been formed. The twelve indicators consist of a patient soul, a willing soul, a trustworthy soul, a grateful soul, a brave soul, an honest soul, a generous soul, a repentant soul, a pious soul, a ihsan soul, a consistent soul and a happy soul. This effort was made because the Qur'anic learning method includes the formation of Qur'anic personality in it. The supporting factors for efforts to form Qur'anic personality consist of serious teacher efforts in teaching, school management, competent teachers, a positive environment and adequate facilities and infrastructure. While the inhibiting factors consist of the lack of interest of students in learning the Qur'an and practicing it, poor school management, incompetent teachers, a negative environment and inadequate facilities and infrastructure. The results of this effort have a much better impact, consisting of having high empathy for others, having noble morals, a sense of responsibility, discipline, improving the quality of education and playing an active role in building a better society.
Interfaith Religious Harmony in Besowo Kediri Landscape Khainuddin, Khainuddin; Huda, M Thoriqul
Tribakti: Jurnal Pemikiran Keislaman Vol. 33 No. 2 (2022): Tribakti: Jurnal Pemikiran Keislaman
Publisher : Universitas Islam Tribakti (UIT) Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/tribakti.v33i2.2328

Abstract

Religious people realize the importance of maintaining religious harmony, tolerance in religion is needed in conditions of heterogeneous community areas. Theologically religion teaches its people to be tolerant in religion, this is reflected in the various lives in Besowo village, Kediri, where conditions of religious life run in harmony and peace. This study will look comprehensively at the portrait of the relationship between diverse people in Besowo, the factors that encourage the creation of religious harmony, the role of religious leaders and public perceptions in seeing the era of globalization in the eyes of religious harmony. The results showed that the Besowo community had built religious harmony from generation to generation, culture became one of the adhesive fields in inter-religious relations, while religious leaders played a role in encouraging the development of moderate religious attitudes both in mindset and behavior, in addition to facing the era of globalization. Global society is required to be wiser and behave positively on social media.
Interfaith Religious Harmony in Besowo Kediri Landscape Khainuddin, Khainuddin; Huda, M Thoriqul
Tribakti: Jurnal Pemikiran Keislaman Vol. 33 No. 2 (2022): Tribakti: Jurnal Pemikiran Keislaman
Publisher : Universitas Islam Tribakti (UIT) Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/tribakti.v33i2.2328

Abstract

Religious people realize the importance of maintaining religious harmony, tolerance in religion is needed in conditions of heterogeneous community areas. Theologically religion teaches its people to be tolerant in religion, this is reflected in the various lives in Besowo village, Kediri, where conditions of religious life run in harmony and peace. This study will look comprehensively at the portrait of the relationship between diverse people in Besowo, the factors that encourage the creation of religious harmony, the role of religious leaders and public perceptions in seeing the era of globalization in the eyes of religious harmony. The results showed that the Besowo community had built religious harmony from generation to generation, culture became one of the adhesive fields in inter-religious relations, while religious leaders played a role in encouraging the development of moderate religious attitudes both in mindset and behavior, in addition to facing the era of globalization. Global society is required to be wiser and behave positively on social media.