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Journal : Journal of Information Systems Engineering and Business Intelligence

Sentiment Analysis on a Large Indonesian Product Review Dataset Romadhony, Ade; Al Faraby, Said; Rismala, Rita; Wisesty, Untari Novia; Arifianto, Anditya
Journal of Information Systems Engineering and Business Intelligence Vol. 10 No. 1 (2024): February
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jisebi.10.1.167-178

Abstract

Background: The publicly available large dataset plays an important role in the development of the natural language processing/computational linguistic research field. However, up to now, there are only a few large Indonesian language datasets accessible for research purposes, including sentiment analysis datasets, where sentiment analysis is considered the most popular task. Objective: The objective of this work is to present sentiment analysis on a large Indonesian product review dataset, employing various features and methods. Two tasks have been implemented: classifying reviews into three classes (positive, negative, neutral), and predicting ratings. Methods: Sentiment analysis was conducted on the FDReview dataset, comprising over 700,000 reviews. The analysis treated sentiment as a classification problem, employing the following methods: Multinomial Naí¯ve Bayes (MNB), Support Vector Machine (SVM), LSTM, and BiLSTM. Result: The experimental results indicate that in the comparison of performance using conventional methods, MNB outperformed SVM in rating prediction, whereas SVM exhibited better performance in the review classification task. Additionally, the results demonstrate that the BiLSTM method outperformed all other methods in both tasks. Furthermore, this study includes experiments conducted on balanced and unbalanced small-sized sample datasets. Conclusion: Analysis of the experimental results revealed that the deep learning-based method performed better only in the large dataset setting. Results from the small balanced dataset indicate that conventional machine learning methods exhibit competitive performance compared to deep learning approaches.   Keywords: Indonesian review dataset, Large dataset, Rating prediction, Sentiment analysis
Co-Authors A, Subaveerapandiyan Aditia Rafif Khoerulloh Adiwijaya Affan Fattahila, Ananda Agung Toto Wibowo Al Aufar, Arya Prima Al Faraby, Said Alfian Akbar Gozali Ali Ridho Fauzi Rahman Ananda Wulandari Anditya Arifianto Anisa Herdiani Anisah Firli Ardiansyah, Yusfi Arya Prima Al Aufar Bambang Pudjoatmodjo Bambang Pudjotatmodjo Barawi, Mohamad Hardyman Bedy Purnama Bhudi Jati Prio Utomo Bimmo Satryo Wicaksono Brady Rikumahu Dadan Rahadian Dade Nurjanah Dana Kusumo Dana S Kusumo Dana S Kusumo Dodi Wisaksono Sudiharto Donni Richasdy Ema Rachmawati Ema Rachmawati Fat'hah Noor Prawira Fat’hah Noor Prawira Fat’hah Noor Prawira Fazainsyah Azka Wicaksono Fazmah Arif Yulianto Frima, Mariana Gheartha, I Gusti Bagus Yogiswara H Hasmawati Hamdy Nur Saidy Haryo Adi Nugroho Haryo Adi Nugroho Haryo Nugroho Hasmawat, Hasmawat Hasmawati Hasmawati Hasmawati Hasmawati Hasmawati Herman, Fizio Ramadhan Imelda Atastina Januarahman, Faishal Kemas Rahmat S.W Kemas Rahmat Saleh Wiharja Lintani Afina Hajar Raudhoti Luh Putri Ayu Ningsih Mahmud Dwi Sulistiyo Moch Arif Bijaksana Muhammad Arzaki Muhammad Aziz Pratama Muhammad Farrel Muhammad Iqbal Muhammad Iqbal Muhammad Taufik Wahdiat Muhammad Zaky Aonillah Nadine Azhalia Purbani Ningsih, Shabrina Retno Nugraha, Azhar Baihaqi Nur, Farhan Ahmadi Javier othman, mohd kamal Pramana, Rifki Adi Prawita, Fat’hah Noor Putu Harry Gunawan Ramanti Dharayani Rhesa Hermawan Ridea Valentini Peristiwari Siwabessy Rimba Whidiana Ciptasari Riska Junia Wulandari Rita Rismala Said Faraby Selly Meliana Setiawan, Muhammad Rizki Ramadhan Siti Saadah Tresna Ariesta, Bayu Untari Novia Wisesty Wijaya, Kurniadi Ahmad