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TRANSFORMATIONAL LEADERSHIP INFLUENCE AND CORPORATE CULTURE ON PERFORMANCE (PERCEPTIONAL STUDY OF BJB SYARIAH BANK EMPLOYEES IN SUMEDANG SUB-BRANCH OFFICE) Eggi Indriani Pratami
Indonesian Journal Of Business And Economics Vol 3, No 1 (2020)
Publisher : Universitas Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25134/ijbe.v3i1.2973

Abstract

BJB Syariah Bank is ranked sixth out of all Syariah Banks in Indonesia. To get good performance, BJB Syariah Bank KCP Sumedang, requires high quality of human resources, because humans are the most important asset for achieving the goals of the company. Companies must be able to develop their employees to become quality employees and can improve their performance for the development of the company.        The research method uses quantitative methods. In this research, the writer uses the descriptive method. Furthermore, the data collection techniques obtained from primary data and secondary data, primary data sources were obtained through interviews, observations and questionnaires distributed to 13 respondents who are employees of BJB Syariah Bank Sub-Branch Office of Sumedang. While the secondary data obtained from literature, books, journals and other sources. Then arranged systematically and analyzed according to the existing theories, so it can be formulated for the steps to test the truth of the proposed hypothesis.          Statistical calculations on transformational leadership variables, company culture and employee performance using multiple regression obtained beta coefficients of transformational leadership on performance at 0.637, corporate culture on performance at 0.157. The results of the simultaneous influence of transformational leadership and company culture on employee performance is 0.535, which means that the coefficient of determination is 53.50%, it means that the employees’ performance is influenced by transformational leadership factors and company culture by 53.50% and the rest is influenced by other factors. From the description above, it can be concluded that the hypothesis proposed by the writer can be accepted.
Pengaruh budaya organisasi dan pengalaman kerja terhadap kompetensi dan kinerja pegawai di Kantor Pertanahan Kabupaten Musi Rawas Pratami, Eggi Indriani
Journal of Management and Digital Business Vol. 4 No. 2 (2024): Journal of Management and Digital Business
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jmdb.v4i2.1165

Abstract

This study aims to analyze the influence of organizational culture and work experience on the competence and performance of employees at the Land Office of Musi Rawas Regency. The research sample consisted of 31 respondents, with data collected through questionnaires. Data analysis was conducted using quantitative methods, employing both simple and multiple linear regression techniques. The results of the study show that organizational culture has a significant impact on employee performance. Work experience also significantly influences employee performance. Additionally, the study found that organizational culture and work experience partially affect employee competence. Simultaneously, organizational culture and work experience significantly impact both employee performance and competence. The implications of this research emphasize the importance of developing organizational culture and enhancing work experience as efforts to improve employee competence and performance in the workplace.
The Influence of Promotion and Service Quality on Customers' Decisions to Save at PT Bank Rakyat Indonesia (Persero) Tbk Medan Gatot Subroto Branch Karo-Karo, Perlaban; Ginting, Margono; Tarigan, Hendri Mayanta; Siagian, Riduan; Pratami, Eggi Indriani; Saragih, Jayati Taruli
ProBisnis : Jurnal Manajemen Vol. 15 No. 4 (2024): August-September: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to see the influence of promotion and service quality on customers' decisions to save at Bank Rakyat Indonesia (Persero) Tbk Medan Gatot Subroto Branch, both partially and simultaneously at Bank Rakyat Indonesia (Persero) Tbk Medan Gatot Subroto Branch. The type of research used is quantitative. This research uses two independent variables, namely promotion and service quality with one dependent variable, namely the customer's decision to save. The population in this research is Bank Rakyat Indonesia (Persero) Tbk Medan Gatot Subroto Branch customers, totaling 100 customers determined the sample size in this research by making the population a sample so that the sample for this research is 50 respondents. The data source for this research is primary data using a research instrument in the form of a questionnaire. The data collection method used is survey research. Promotions influence customers' savings decisions. Promotion and service quality together influence customers' savings decisions. The service quality variable has a significant influence on customers' decisions to save at BRI Bank Medan Gatot Subroto Branch, having at value of 2.537 with a significance of 0.014. Then the value in the distribution table (0.025) is 2.011. So the calculated t value is 2.537 > t table 2.011, which means that Ha is accepted and H0 is rejected so that the service quality variable has a significant influence.
Analisis Sistem Informasi Akuntasi Pembelian Dan Penjualan Pada PT. Niaga Redja Abadi Tasikmalaya (Bengkel AHASS Niaga Redja Abadi) Shofa, Gina Kamila; Indriani Pratami, Eggi
EKOBIMA Vol. 2 No. 2 (2024): EKOBIMA: Jurnal Ekonomi Bisnis dan Manajemen - Desember 2024
Publisher : POLITEKNIK LP3I

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/ekobima.v2i2.2175

Abstract

The purpose of this study was to analyze the implementation of the buying and selling accounting information system at the AHASS Niaga Redja Abadi Motor Workshop by using the theory of PIECES analysis. This theory is used to identify problems in accounting information systems that are implemented based on several aspects, namely performance, information, economy, security, efficiency and customer service. Redja Abadi's AHASS Commercial Workshop was chosen as the object of this study. Implementation of buying and selling SIA at the AHASS Niaga Redja Abadi Workshop on the six aspects used, three of which were assessed as meeting the PIECES theory standards. Aspects that are considered to have met the standards are aspects of performance, control and customer service, while those that have not met the standards are economic, information and efficiency aspects.
Implementasi Budaya Kerja "Akhlak" Pada PT Bank Tabungan Negara (Persero) Kantor Cabang Syariah Tasikmalaya Pratami, Eggi Indriani
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1142

Abstract

Penelitian ini bertujuan untuk mengeksplorasi implementasi budaya kerja AKHLAK pada PT Bank Tabungan Negara (Persero) Kantor Cabang Syariah Tasikmalaya. Fokus utama dari penelitian ini adalah untuk memahami mekanisme penerapan budaya kerja yang mencakup nilai-nilai integritas, kerja sama, dan pelayanan prima dalam lingkungan kerja. Metode yang digunakan dalam penelitian ini adalah metode deskriptif, di mana penulis mengumpulkan data melalui wawancara mendalam dengan ketua Tim Agen Perubahan, yang bertanggung jawab dalam sosialisasi serta pengawasan implementasi budaya AKHLAK. Proses sosialisasi dilakukan melalui memo atau surat edaran yang bersifat tertulis, rapat atau pertemuan rutin sebagai forum diskusi, serta aktivitas pengawasan yang dilakukan oleh Tim Agen Perubahan yang terdiri dari 7 anggota. Berdasarkan hasil wawancara dan analisis, penulis menyimpulkan bahwa implementasi budaya kerja AKHLAK di PT Bank Tabungan Negara (Persero) Kantor Cabang Syariah Tasikmalaya telah berjalan dengan baik melalui kombinasi metode komunikasi tertulis dan lisan serta pengawasan yang konsisten oleh tim terkait.
Why Users Stay with AI-Based Smartwatches: An Integrated TAM Framework with Smart Service Experience and Trust Butar-Butar, Diana Florenta; Pratami, Eggi Indriani; Rafdinal, Wahyu; Norhan, Mohammad Najib Bin
Journal of Marketing Innovation (JMI) Vol. 5 No. 2 (2025)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/jmi.v5i2.352

Abstract

The integration of artificial intelligence (AI) into wearable devices, particularly smartwatches, creates significant potential for delivering highly personalized and intelligent services. Yet, despite their growing adoption, limited research has examined how smart service experiences and perceived trust shape user acceptance of AI-driven smartwatches. This study proposes an extended Technology Acceptance Model (TAM) incorporating smart service experience dimensions (two-way communication, personalized interaction, and user control) and perceived trust to examine their impact on user attitude and continuance intention. Data from 420 AI-based smartwatch users were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). This study extends the Technology Acceptance Model (TAM) by integrating experiential constructs—two-way communication, personalized interaction, and user control—and perceived trust to explain continuance intention toward AI-based smartwatches. Results show that smart service experience strongly influences perceived ease of use, usefulness, and trust. While usefulness and ease of use shape attitudes and continuance intention, trust acts as a contextual rather than direct driver. Theoretically, this study positions smart service experience as a key antecedent while elucidating the role of trust. Practically, it underscores the value of AI-enabled personalized features in strengthening user loyalty.
The Implications of Islamic Behavior on Commitment and Performance by Employees Pratami, Eggi Indriani; Juniarti, Atty Tri; Setia, Bayu Indra
Almana : Jurnal Manajemen dan Bisnis Vol 7 No 3 (2023): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v7i3.2203

Abstract

A factor that encourages commitment is the need for Islamic principles and values to be practiced in Islamic organizations. The purpose of this study is to evaluate the extent to which Islamic conduct influences commitment and the implications for employee performance. This study's sample size was 282 employees. Path analysis and hypothesis testing are used for data analysis. According to the study's findings, the path coefficient of Islamic conduct toward commitment is 0.438, a positive value affecting commitment, with a coefficient of determination or R2 value of 0.192 or 19.2%. The commitment to performance path coefficient is 0.638, which is a positive value affecting performance, with a determination coefficient or R2 value of 0.407, or 40.7%. Islamic conduct has a 0.279 indirect impact on performance through dedication. This study concludes that practicing Islam has a favorable and significant impact on commitment. Employee performance is positively and significantly impacted by commitment.