Article Per Year (5 Year)
p-Index From 2020 - 2025
2.724
P-Index
This Author published in this journals
All Journal JURNAL GOVERNANSI Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Journal of Governance Innovation Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Nusantara Science and Technology Proceedings Khatulistiwa Nursing Journal Jurnal Keperawatan Florence Nightingale PROFICIO: Jurnal Pengabdian Masyarakat ARRUS Journal of Engineering and Technology Arus Jurnal Sosial dan Humaniora Mudabbir: Journal Research and Education Studies JKMP (Jurnal Kebijakan dan Manajemen Publik) NeoRespublica : Jurnal Ilmu Pemerintahan AME (Aplikasi Mekanika dan Energi) : Jurnal Ilmiah Teknik Mesin Jurnal Akademik Pengabdian Masyarakat RESLAJ: Religion Education Social Laa Roiba Journal Future Academia : The Journal of Multidisciplinary Research on Scientific and Advanced
Tukiman
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 19 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 19 Documents
Search

 1   2 
Analisis Tantangan Dalam Inovasi Pelayanan Pencatatan Sipil di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sidoarjo: Studi Kasus Penerbitan Akta Kematian Tasman, Rosdiana; Tukiman
Future Academia : The Journal of Multidisciplinary Research on Scientific and Advanced Vol. 3 No. 1 (2025): Future Academia : The Journal of Multidisciplinary Research on Scientific and A
Publisher : Yayasan Sagita Akademia Maju

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61579/future.v3i1.388

Abstract

Sebagai perwujudan atas upaya pemerintah dalam meningkatkan kualitas pelayanan publik, Pemerintah Daerah Kabupaten Sidoarjo berinovasi dengan memanfaatkan teknologi digital agar penduduk wilayah Kabupaten Sidoarjo mendapatkan kemudahan dalam akses administrasi kependudukan dan pencatatan sipil, khususnya Akta Kematian yang merupakan dokumen penting. Selain peristiwa kelahiran, peristiwa atas kematian seseorang harus segera dilaporkan agar tercatat oleh negara dan membantu pemerintah dalam menghitung angka jumlah penduduk. Inovasi dalam pelayanan publik, terutama di bidang administrasi sangat penting untuk meningkatkan efisiensi, kecepatan, dan kualitas pelayanan kepada masyarakat. Namun dalam implementasinya seringkali terdapat berbagai tantangan yang mempengaruhi keberhasilan inovasi tersebut. Penelitian ini menggunakan metode deskriptif kualitatif dengan analisis indikator SWOT (Strength, Weaknesses, Opportunity, Threats). Hasil penelitian ini menyimpulkan bahwa dalam proses penerapan inovasi pelayanan pencatatan sipil dengan memanfaatkan teknologi untuk menunjang pelayanan publik kenyataannya terdapat tantangan baik dari segi internal maupun eksternal.
Strategi Pengembangan Ekowisata Kebun Raya Mangrove Wonorejo Kota Surabaya Sabrina Saragih; Ardela Putri Amalia; Eka Maidhatul Jannah; Feby Triharyanti; Tukiman
Arus Jurnal Sosial dan Humaniora Vol 5 No 1: April (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i1.962

Abstract

Penelitian ini dilatarbelakangi oleh potensi ekowisata mangrove di Kota Surabaya, sebagai bentuk promosi untuk eksistensi sekaligus upaya pelestarian hutan mangrove. Salah satu lokasi ekowisata mangrove yang dikelola oleh Pemerintah Kota Surabaya adalah Kebun Raya Mangrove Wonorejo. Kebun Raya Mangrove Wonorejo merupakan ekowisata yang memiliki jenis mangrove paling bervariasi di Kota Surabaya. Namun secara eksistensi sebagai Kebun Raya Mangrove Wonorejo kurang dapat menarik pengunjung karena beberapa fasilitas pengembangan ekowisata yang kurang memadai. Sehingga diperlukan strategi yang dengan potensi daya tarik wisata, aksesibilitas, amenitas, fasilitas pendukung dan kelembagaan pariwisata dalam mengembangkan ekowisata di Kebun Raya Mangrove Wonorejo. Tujuan penelitian ini adalah untuk mengetahui, mendeskripsikan dan menganalisa tentang strategi pengembangan Kebun Raya Mangrove Wonorejo Kota Surabaya. Penelitian ini menggunakan metode kualitatif deskriptif, dengan melakukan wawancara, observasi, dan dokumentasi. Hasil penelitian ini adalah tersusunnya strategi dari Pemerintah Kota Surabaya yang dilakukan untuk pengembangan ekowisata di Kebun Raya Mangrove Wonorejo yakni: 1) Adanya konsep Natural Resources; 2) Fasilitas eduwisata mangrove dengan tema lingkungan; 3) Promosi dilakukan melalui media sosial DKPP Kota Surabaya dan memberikan undangan untuk sekolah-sekolah di Kota Surabaya; 4) Pembangunan spot foto di ekowisata; 5) Perluasan fasilitas jogging track; 6) Adanya fasilitas Sentra Wisata Kuliner dengan harga makanan dan minuman yang relatif terjangkau; dan 7) Kerjasama dengan berbagai instansi atau lembaga instansi lain untuk mendukung pengembangan fasilitas sarana dan prasarana.
Assessment Of The Reliability Of The DPRD Building Of East Kalimantan Province Wibawa, Agus; Tukiman; Mahendra, Wahyu
ARRUS Journal of Engineering and Technology Vol. 5 No. 1 (2025)
Publisher : PT ARRUS Intelektual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/jetech3819

Abstract

The East Kalimantan Provincial Parliament Building Complex was established 35 years ago. Building D of the East Kalimantan Provincial Parliament was inaugurated by the Governor of East Kalimantan H. Suwarna on January 11, 2004. Building D is more than 21 years old and needs to be re-examined The level of building reliability refers to Government Regulation No. 16 of 2021 which is a derivative regulation of Law Number 28 of 2002 concerning Buildings stating that buildings must be managed administratively and also technically, periodic inspections of the reliability of all or part of the building, components, building materials, and/or infrastructure and facilities within a certain period of time to declare the feasibility of function buildings. This study is to determine the level of building reliability from the aspects of architects, structures, utilities, and fire protection, accessibility, and also building layout and environment in the DPRD Building Complex Area, especially Building D of East Kalimantan Province. Qualitative and Quantitative Methods by conducting visual observations, surveys (measuring, taking samples by means of Non-Destructive Test), Counting, Interviews and Questionnaires as well as Project Documents (As Build Drawing), etc. The data was analyzed using descriptive statistics, laws and regulations and the assessment of reliability score values referring to the Journal of Building Reliability of the Mandiyo Priyo Building, Ibnu Herlambang Wijadmiko 2011. The criteria used to determine the reliability of the building are reliable for a score of 95-100, Less Reliable for a score of 75-<95, Unreliable for a score of <75. The research results in the reliability of Architects of 80% (less reliable), reliability of Structures of 96% (reliable), reliability of Utilities & Fire Protection of 83% (unreliable), reliability of accessibility of 84% (less reliable), reliability of Building and Environment of 100% (reliable). Therefore, from the recapitulation of the reliability assessment of the building D of the East Kalimantan Provincial DPRD, a reliability value of 88% (less reliable).
Hubungan Pengetahuan Dan Sikap Guru Serta Pegawai Terhadap Penerapan Kawasan Tanpa Rokok Hygea Putri Novanta; Tukiman
Jurnal Keperawatan Florence Nightingale Vol 8 No 1 (2025)
Publisher : Sekolah Tinggi Ilmu Kesehatan Stella Maris Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52774/jkfn.v8i1.379

Abstract

Smoke-Free Areas (Kawasan Tanpa Rokok/KTR) are public health policies aimed at creating tobacco-free environments, especially in educational institutions. This study aimed to analyze the relationship between knowledge, attitudes, and individual characteristics of teachers and staff with the implementation of KTR in public senior high schools (SMA) in Binjai City. A cross-sectional quantitative design was applied with 84 respondents selected using stratified random sampling. Data were collected through questionnaires and analyzed using the chi-square test (α = 0.05). The results showed that most respondents had moderate levels of knowledge and attitude, with the majority (46.4%) also demonstrating moderate KTR-related actions. No significant association was found between age (p = 0.986), gender (p = 0.199), occupation (p = 0.526), or knowledge (p = 0.311) and KTR-related behavior. However, a significant relationship was found between smoking status (p = 0.006) and attitude (p = 0.039) with KTR implementation. Interestingly, even among those with positive attitudes, not all translated this into supportive behavior, indicating a gap between attitude and action. These findings suggest that KTR policy effectiveness in schools requires not only awareness but also institutional interventions, such as integrating KTR rules into school regulations, establishing participatory monitoring systems, and empo wering teachers and students as change agents.
IMPLEMENTASI APLIKASI PELAYANAN ONLINE PENDAFTARAN ADMINISTRASI KEPENDUDUKAN (POEDAK) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN GRESIK Fitri, Indie Nurul; Tukiman
Jurnal Governansi Vol 11 No 1 (2025): Jurnal Governansi Volume 11 Nomor 1, April 2025
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v11i1.15872

Abstract

The urgency of this research lies in evaluating the effectiveness of implementing the Online Population Administration Service (Poedak) application, developed by the Gresik District Office of Population and Civil Registration, as part of an e-government initiative to streamline population administration for the public. E-government refers to using information and communication technology to enhance public services, efficiency, and transparency in government administration. This study aims to assess the application of Poedak, identify obstacles hindering its implementation, and provide recommendations for improvement. The research employs a descriptive qualitative design with data collection techniques, including observation, interviews, documentation, and data analysis using Miles and Huberman’s interactive model. The findings indicate that the implementation of the Poedak application is not yet fully optimal. Major obstacles include insufficient outreach, which leads many citizens to prefer direct administration handling, and limited resources, such as staff and facilities, affecting service effectiveness. However, disposition and bureaucratic structure factors show good performance, with employees understanding the application and clear Standard Operating Procedures (SOPs). This study highlights the need for improved responses to complaints and expanded outreach to enhance the effectiveness and efficiency of Poedak implementation. The novelty of this research lies in its in-depth analysis of specific challenges in implementing digital administrative applications at the local level, along with practical recommendations for improving technology-based population administration systems.
Kualitas Pelayanan Penanganan Pengaduan Pelanggan di Perusahaan Umum Daerah Air Minum Mojopahit (PERUMDAM) Mojopahit Wardani, Adinda Maulina Kusuma; Tukiman
Jurnal Governansi Vol 11 No 1 (2025): Jurnal Governansi Volume 11 Nomor 1, April 2025
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v11i1.15892

Abstract

Quality is an essential thing in service to determine the feasibility of a company or organization in providing services. Customer assessment of public services is one of the determinants of the quality of services provided. One form of customer assessment is customer complaints regarding the services received and how complaints are handled. Mojokerto Regency Mojopahit Drinking Water Company, as a clean water provider for the community, also serves complaints about service delivery. This study aims to determine, explain, and analyze the quality of service for handling customer complaints at the Mojokerto Regency Drinking Water General Company. This research focuses on the dimensions of service quality proposed by Parasuraman. The research method used is a descriptive qualitative method. The data collection techniques used are interviews and observations to obtain qualitative data and documentation to obtain a valid field picture. The results showed that the quality of service for handling customer complaints at the Mojokerto Regency Mojopahit Drinking Water General Company using Parasuraman's service quality dimensions in the dimensions of tangibles, reliability, and empathy is already qualified, so it is necessary to maintain the quality of service that has been provided. In contrast, the dimensions of responsiveness and assurance are not yet qualified, so it is necessary to improve the quality of service that has not been implemented optimally.
Strategi Penanganan Emisi Gas Karbon di Surabaya oleh Direktorat Jenderal Pajak Jawa Timur I Firyal Kurniawati A.C.; Eventya Rizki S.; Zahira Intan C.; Tukiman
MUDABBIR Journal Research and Education Studies Vol. 5 No. 2 (2025): In Process
Publisher : Perkumpulan Manajer Pendidikan Islam Indonesia (PERMAPENDIS) Prov. Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56832/mudabbir.v5i2.1149

Abstract

Penelitian ini bertujuan untuk menganalisis strategi implementasi pajak karbon oleh Direktorat Jenderal Pajak (DJP) Kanwil I Jawa Timur sebagai bagian dari upaya pengendalian emisi gas karbon di Kota Surabaya. Pajak karbon dipandang sebagai instrumen fiskal yang potensial dalam mendorong transisi menuju ekonomi hijau dan mendukung target penurunan emisi sesuai komitmen Perjanjian Paris. Penelitian ini menggunakan pendekatan kualitatif dengan metode observasi, wawancara, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa penerapan pajak karbon memberikan dampak positif secara bertahap, baik dari sisi efisiensi energi di sektor industri maupun peningkatan kesadaran lingkungan. Namun demikian, sejumlah tantangan masih dihadapi, antara lain keterbatasan infrastruktur pengukuran emisi, sistem pelaporan self-assessment yang rentan manipulasi, serta rendahnya literasi pajak di kalangan pelaku usaha kecil. DJP Kanwil I Jawa Timur telah melakukan berbagai langkah strategis seperti sosialisasi, penguatan sistem digital, dan kolaborasi lintas sektor untuk mengatasi hambatan tersebut. Penelitian ini menyimpulkan bahwa keberhasilan kebijakan pajak karbon tidak hanya bergantung pada aspek fiskal, tetapi juga pada tata kelola, transparansi data, serta partisipasi aktif dari pemangku kepentingan. Implikasi dari penelitian ini dapat menjadi landasan bagi penyusunan kebijakan yang lebih inklusif dan berkelanjutan dalam konteks perpajakan berbasis lingkungan.
PERSEPSI KUALITAS PELAYANAN PADA PASIEN LSL POSITIVE HIV/AIDS, DI KOTA MEDAN Tukiman; R Kintoko Rochadi; Syarifah
Khatulistiwa Nursing Journal Vol. 7 No. 2 (2025): Juli 2025
Publisher : STIKes YARSI Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53399/knj.v7i2.343

Abstract

Background: Men who have sex with men (MSM) are a key population in the HIV epidemic in Indonesia but continue to face multiple barriers in accessing healthcare services, including stigma, lack of privacy, and limited facilities and human resources. Objective: This study aims to explore the perceptions of MSM living with HIV regarding the quality of healthcare services at community health centers (Puskesmas) in Medan City, as well as to identify the supporting and hindering factors in service utilization. Methods: This qualitative study employed in-depth interviews with 21 HIV-positive MSM and four VCT program officers at Puskesmas Helvetia, Padang Bulan, Teladan, and Medan Deli. Data were thematically analyzed through manual coding to identify key patterns and themes. Results: Services such as education, counseling, outreach, and peer support were perceived as beneficial, particularly due to collaboration with NGOs like Medan Plus, Galatea, and PKBI. However, challenges remain, including lack of privacy during registration and medication pickup, and fear of being recognized. Positive interactions with healthcare workers emerged as a key factor in fostering patient comfort and trust. Conclusion: Although healthcare services for HIV-positive MSM in Medan have been implemented relatively well, improvements are still needed, especially in ensuring privacy, comfort, and the active involvement of the MSM community in service delivery to enhance access, adherence, and their overall quality of life.
IMPLEMENTASI CETAK PENGAJUAN TEKO DESO (CAK NGATESO) DI KABUPUBATEN JOMBANG Dwi Hardiansyah, Ferdian Putra; Tukiman
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 3 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i3.1956

Abstract

This study aims to analyze the implementation of a public service innovation known as Cetak Pengajuan Teko Deso (Cak Ngateso) in Sumobito Village, Jombang Regency. The innovation is a strategy by the Jombang Civil Registration Office to bring population administration services closer to village-level communities. A descriptive qualitative approach was used, guided by George C. Edwards III’s policy implementation theory, which includes communication, resources, disposition, and bureaucratic structure. The findings indicate that the implementation of the Cak Ngateso program in Sumobito Village is generally well-executed. Communication among stakeholders is effective through both formal forums and digital media. Human resources and supporting infrastructure are relatively adequate, though technical challenges such as server outages and unstable internet connections persist. The village government's disposition toward the program is highly positive, demonstrated through active commitment and involvement. The bureaucratic structure is systematically organized, with clear division of responsibilities between the Civil Registration Office and village officials. This study concludes that Cak Ngateso holds strong potential to enhance the quality and accessibility of village-based public services.
Co-Authors Aditya Reyhan Prasetyo Agung Anggita Nurlathifa Ardela Putri Amalia Azka Nurissyaban Achmad Bayu Rafligo Diazmuda Beny Syawaludin Diana Hertati Dwi Hardiansyah, Ferdian Putra Eka Maidhatul Jannah Eka Maidhatul Jannah Eventya Rizki S. Fauzan, Azka Rizqi Fauzi, Amal Feby Triharyanti Firyal Kurniawati A.C. Fitri, Indie Nurul Gilang Ardyansyah Gita Khonsa Rezkania Hana Subhiyah Hygea Putri Novanta Isnaini, Ismet Jos Budi Sulistyo Kasmudin Maghfira Cursiva Meidya Ayu Prameswari Mifta, Dwi Mifta'ul Tesya Muhammad Dafa Ulhaq Bintoro Mutiara Rahmi NURHADI Prastowo, Dian Adi R Kintoko Rochadi Rezon, Kevin Rofpi, Ahmat Roy Waluyo Sabrina Saragih Sanda Soetikno, Fanny Amanda Syarifah Tasman, Rosdiana Wahyu Mahendra Wardani, Adinda Maulina Kusuma Wibawa, Agus Yanto, Ausatha Rabbany Zahira Intan C.