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Implementasi Program Pelayanan One Day Service dalam Meningkatkan Kualitas Pelayanan Badan Pertanahan Nasional Kota Andani, Ariska Tri Viky; Setyowati, Endah; Amin, Fadillah
Jurnal Ilmiah Administrasi Publik Vol. 5 No. 3 (2019): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2019.005.03.9

Abstract

Public service is one of the important things that becomes a benchmark in the implementation of government administration as a manifestation of creating quality public services. The problem in public service is a burden for the government because many complaints are received by the government on the implementation of public services, especially in the field of land, services about land services that seem convoluted and require a long time. Head of Land Agency Regulation No. 1 of 2010 as an effort to respond to poor service by the National Land Agency of the Republic of Indonesia through accelerated public service programs in the land sector, one of which is One Day Service for Land Services or one-day service that can be carried out throughout the Agency's work area National Land all over Indonesia. It is expected that this program can improve thequality of public services in the field of land so that public services in the land sector become a quality and effective and efficient service.
Manajemen Pelayanan Kampus Inklusif (Studi pada Pusat Studi dan Layanan Disabilitas Universitas Brawijaya) Masadhe, Aldilla Reyndha; Sjamsuddin, Sjamsiar; Amin, Fadillah
Jurnal Ilmiah Administrasi Publik Vol. 7 No. 1 (2021): Jurnal ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap.2021.007.01.12

Abstract

This type of descriptive research using qualitative methods aims to describe and analyze the implementation of inclusive campus service management (planning, organizing, actuating, controlling) and service quality for students with disabilities at Universitas Brawijaya as an Inclusive Campus along with the supporting factors and obstacle factors of services. The results showed that the service management of the Inclusive Campus at PSLD UB has been running well, preparing competent human resources and caring for students with disabilities, implementing work programs that support services for students with disabilities (recruitment of volunteers, providing counseling and companion tutors), conducting socialization and disability awareness training for academicians, and actively providing studies on disability issues. Inclusive Campus Services in terms of quality dimensions of public services are implemented quite well; including reliability, responsiveness, assurance, empathy, and physical evidence of services. The several obstacles in the implementation of the services are; the availability of facilities and infrastructures based on the Universal Design, the weakness of planning and supervision process in the building development that are friendly for people with disabilities.
Implementasi Kebijakan Penumbuhan Kelompok Santri Tani Milenial di Bidang Pertanian (Studi di Balai Besar Pelatihan Peternakan Kota Batu) Fahmi, Yahya; Wike, Wike; Amin, Fadillah
Jurnal Ilmiah Administrasi Publik Vol. 9 No. 2 (2023): Jurnal Ilmiah Administrasi Publik (JIAP)
Publisher : Badan Penerbitan Jurnal (BPJ) FIA-UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jiap/2023.009.02.11

Abstract

As an agrarian country, Indonesia has significant potential for developing its agriculture sector. However, the majority of its agricultural workforce is elderly, and there is a lack of young talent entering the field, which has implications for the sustainability of agriculture in Indonesia. The issuance of PERKEMENPER 09/2019 has brought a breath of fresh air to the Indonesian agricultural sector through the millennial santri program. This research aims to assess the extent of the implementation of PERKEMENPER 09/2019 in Islamic boarding schools (pondok pesantren) with agricultural potential and promising conditions. This study employs a qualitative approach, using indicators adapted from Van Meter Van Horn, adjusted to the field conditions. The research results indicate that all three Van Meter Van Horn indicators (standards, resources, and external environment) show favorable outcomes. Islamic boarding schools and their students have made efforts to comply with PERKEMENPER 09/2019. Supporting resources have also been provided through human resource development programs and financial assistance. Additionally, the external environment, including the social and economic conditions in the city of Batu, is highly conducive to the implementation of these policies.