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Journal : Journal of Multi Disciplines Science

Performance Analysis of Receiving Staff in the Accounting Department at Manhattan Hotel Jakarta Menajang, Brenda Anastasya Hariet; Warokka, Margaretha N.; Kalele, Selvi; Djamali, Radjab
Journal of Multi-Disciplines Science Vol. 2 No. 1 (2024): Journal of Multi-Disciplines Science
Publisher : Indo Consultan Energi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59921/icecomb.v2i1.27

Abstract

Hotels provide food and beverage accommodation services and other service facilities intended for the public. The Accounting Department has a vital role in making and receiving reports. This research analyses the performance of receiving employees in the Accounting Department at Manhattan Hotel Jakarta. This study uses a qualitative method. Data was collected using interviews, observation and literature study. This research indicates that employee performance in the employee quality dimension still needs to be of better quality. Furthermore, from the experience dimension, employees need to improve and develop their work performance. Employees in the Accounting Department need to increase their accuracy in receiving goods. Hotel management needs to supervise employees to improve their performance.