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Journal : Journal Of Management Science (JMAS)

Exploring factors affecting employee loyalty at PT. Panca Tehnik Banjar Regency Agustina, Dhea Ananda; Nastiti, Rizky; Wahdah, Rofiqah; Daud, Ibrahim
Junal Ilmu Manajemen Vol 8 No 3 (2025): July: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v8i3.697

Abstract

Understanding the key elements that contribute to employee commitment will enable the company to identify the most influential aspects in fostering long-term organizational loyalty. Thus, this study aims to explore the factors influencing employee loyalty at PT Panca Tehnik, Banjar Regency, with a focus on compensation, work commitment, and work communication. Employee loyalty is a critical aspect of organizational success, particularly in industries characterized by rapid change and high competition. PT Panca Tehnik, a company operating in the service and production sectors, has demonstrated a notable level of employee retention, suggesting the presence of internal factors that foster long-term commitment. Through a quantitative approach, this research examines the extent to which compensation, work commitment, and work communication contribute to employee loyalty. Data for this study were collected through the distribution of questionnaires to a sample of 73 respondents, determined using the Slovin formula. The findings reveal that all three variables have a positive effect on employee loyalty, either partially or simultaneously. However, the analysis indicates that the influence of work commitment and work communication on employee loyalty is not statistically significant. Competitive compensation enhances employees' sense of value and satisfaction, strong work commitment reflects emotional attachment and responsibility toward the company, and effective work communication fosters trust, transparency, and collaboration. This study not only provides strategic insights for PT Panca Tehnik in strengthening employee retention policies but also contributes to the broader literature on human resource management by highlighting key drivers of employee loyalty in the industrial services sector.
Understanding employee burnout: The interplay between workload and non-physical work environment Raja, I Gusti Made Saka; Nastiti, Rizky; Akbar, Masithah
Junal Ilmu Manajemen Vol 9 No 1 (2026): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employee burnout has become a critical issue in organizational settings, particularly in companies facing increasing job demands and dynamic work environments. This study aims to examine the effect of workload and non-physical work environment on employee burnout at PT Kalimas Kharisma Banjarmasin, both partially and simultaneously. Employing a quantitative research approach, primary data were collected through structured questionnaires distributed to 82 employees selected using the Slovin formula. The data were analyzed using statistical techniques with SPSS software. The results indicate that workload has a positive and significant effect on employee burnout, suggesting that excessive or poorly managed workloads contribute substantially to physical and emotional exhaustion. In contrast, the non-physical work environment shows a negative but statistically insignificant effect on burnout, indicating that although psychosocial aspects such as interpersonal relationships and communication may help reduce burnout, their independent influence is relatively weak. Simultaneously, workload and non-physical work environment have a significant effect on employee burnout. These findings imply that effective workload management is essential to mitigate burnout, while efforts to foster a supportive, safe, and comfortable non-physical work environment can strengthen relationships between supervisors and subordinates and enhance overall employee well-being.