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All Journal International Journal of Social Science and Business Jurnal Digital Bisnis, Modal Manusia, Marketing, Entrepreneurship, Finance, & Strategi Bisnis Journal of Epidemiology and Health Sciences
Fauziah, Suci
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Economics, Econometrics & Finance Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Pengaruh Kualitas Layanan Mobile Banking Terhadap Kepuasan Konsumen pada PT. Bank Mandiri (Persero), Tbk. KCP Bandung Cimindi Putra, Adriansyah Eka; Fauziah, Suci
Jurnal Digital Bisnis, Modal Manusia, Marketing, Entrepreneurship, Finance, & Strategi Bisnis (DImmensi) Vol 5 No 1 (2025): JURNAL DIMMENSI
Publisher : Prodi S1 Administrasi Bisnis Universitas Sangga Buana YPKP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/dimmensi.v5i1.3401

Abstract

This study aims to evaluate the quality of mobile banking services at PT. Bank Mandiri (Persero), Tbk. KCP Bandung Cimindi, assess consumer satisfaction with these services, and examine the impact of service quality on customer satisfaction at PT. Bank Mandiri (Persero), Tbk. KCP Bandung Cimindi. The research employs a quantitative method with an associative approach. The sampling method used is probability sampling, with a sample size of 100 respondents. Data analysis involves classic assumption tests and hypothesis testing, including simple linear regression analysis, t-tests (partial tests), and the coefficient of determination (R²). The t-test results indicate that the quality of mobile banking services significantly affects customer satisfaction at PT. Bank Mandiri (Persero), Tbk. KCP Bandung Cimindi. This is evidenced by a t-value of 15.177, which is greater than the t-table value of 0.195, with a significance level of 0.000, which is less than 0.05. The coefficient of determination results show that the quality of mobile banking services accounts for 70.22% of the variance in customer satisfaction, while the remaining 29.78% is influenced by other unexamined factors. The service quality dimensions that need improvement are responsiveness and empathy.
Is Islamic Higher Education Ready to Become an Entrepreneurial University? Sonita, Era; Febrimansyah, Rudi; Henmaidi, Henmaidi; Nofialdi, Nofialdi; Fauziah, Suci
International Journal of Social Science and Business Vol. 9 No. 1 (2025): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i1.94559

Abstract

This study explores the transformation of entrepreneurship in Islamic State Universities in Indonesia with a case study of Islamic State Universities in West Sumatra, UIN Imam Bonjol Padang UIN, UIN Sjech M. Djamil Djambek Bukittinggi and UIN Ahmad Yunus Batusangkar are Islamic State Universities in West Sumatra that have prepared themselves to face changes in the concept of higher education and shifts in the expectations of society and industry towards the role of universities in the economy. Respondents in this study were leaders, lecturers of entrepreneurship courses, researchers focused on entrepreneurship, students, and business development center units. This study aims to determine how big the gap is between performance and expectations from the implementation of the entrepreneurial university ecosystem using the Importance Performance Analysis (IPA) method. The European Commission and OECD entrepreneurial university framework was applied for data analysis. The Cartesian diagram in the Importance Performance Analysis (IPA), shows that five aspects must be the focus of Islamic State Universities in West Sumatra, consisting of UIN Padang, UIN Bukittinggi, and UIN Batusangkar, which must be improved in their implementation. The five aspects are: 1) leadership and governance; 2) organizational capacity, human resources, and incentives; 3) development of entrepreneurship in learning and teaching; 4) university-industry/external relations in knowledge exchange; 5) entrepreneurial universities as international institutions.
Distribution of Leprosy Cases Based on Demographic Characteristics in South Sumatra: Analysis of Provincial Health Profile Data from 2019 to 2023 Ihsan, Sri Wahyuni; Fauziah, Suci; Inayah, Sitti Zahra; Santri; Pabutung, Scolastika Melshe
Journal of Epidemiology and Health Science Vol. 3 No. 1 (2026): January - April
Publisher : Yayasan Cipta Anak Bangsa (YCAB) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36685/jehs.v3i1.1445

Abstract

Background: Leprosy is a chronic infectious disease caused by Mycobacterium leprae that primarily affects the skin, peripheral nerves, and other organs. Inadequate management may result in irreversible physical disability and significant social stigma. Although Indonesia achieved the elimination target in 2000, with a national prevalence of 0.9 per 10,000 population, leprosy remains a public health concern, particularly in developing regions. In South Sumatra Province, the prevalence rate in 2023 was 0.24 per 10,000 population, showing a decline from the previous year; however, case trends over the last five years have fluctuated, peaking in 2019. Globally, the World Health Organization targets leprosy elimination by 2030. Effective control relies on early diagnosis, as well as the capacity and performance of healthcare workers and facilities. Objectives: This study aims to analyze the distribution of leprosy cases in South Sumatra from 2019 to 2023. Methods: A quantitative descriptive design was applied using secondary data from the Provincial Health Profile. Data were analyzed narratively and presented through graphical visualizations. Complementary evaluation of healthcare performance employed a combined cross-sectional and retrospective approach in selected facilities, assessing knowledge, clinical skills, and case management practices. Results: The findings indicate annual fluctuations in both Pausi Basiler and Multibasiler cases. Geographic conditions, healthcare accessibility, and socio-cultural factors contribute to these variations. Conclusion: Despite declining prevalence, transmission persists, particularly reflected in Multibasiler and pediatric cases, highlighting the need for sustained and comprehensive control strategies. Keywords: leprosy, Pausi Basiler, Multibasiler, distribution, children, South Sumatra.
Co-Authors Era Sonita Febrimansyah, Rudi Henmaidi, Henmaidi Ihsan, Sri Wahyuni Inayah, Sitti Zahra MARIA BINTANG Nofialdi, Nofialdi Pabutung, Scolastika Melshe Putra, Adriansyah Eka Santri